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Excelcare Neath House

Currier Drive, Neath Hill, Milton Keynes, Buckinghamshire MK14 6NS
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Excelcare Neath House, Milton Keynes
Excelcare Neath House, Milton Keynes
Excelcare Neath House, Milton Keynes

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent public transport services to central Milton Keynes Shopping Centre which is only a short bus ride away.

Neath Hill is a purpose built residential care home with an excellent...  

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Care Provided by Excelcare Neath House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,375From £1,375

Contact Excelcare Neath House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Larysa Koss (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking on-site for visitors.

Excelcare Neath House Reviews (66)

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10

Excelcare Neath House has a Review Score of 10 (9.957) out of 10, based on 27 reviews in the last 2 years. Over all time Excelcare Neath House has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from W A (Son of Resident) published on 12 August 2026 Submitted via Postal Card
Overall Experience
My mum's care has been excellent and the staff have been amazing with the care my mum's needs.

HIGHLY RECOMMEND THIS HOME TO ALL

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you so much for your wonderful feedback and recommendation. We are delighted to hear that you are happy with the care your mum receives at Neath House.

Your kind words mean a great deal to the whole team. It is a privilege to care for your mum, and we will continue to make sure she feels safe, comfortable, and well supported. Warm regards, Neath Family

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Review from Linda W (Daughter of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

I am very happy with the care provided to my mum, she always looks very well cared for ie cleanliness, dress etc. She enjoys food and the menu is excellent. Mum has always been an active lady and this is encouraged daily by staff and a specific activities person ie music, craft, games etc. Staff members are positive, happy and smiling which mum responds to very well. Thank you for all the wonderful care.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you so much for your lovely feedback. We are delighted to hear that your mum is happy, well cared for, and continues to enjoy the food, activities, and daily encouragement from our team. It means a great deal to know that our staff's positive, friendly approach makes such a difference to her....  

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Review from Mary J (Wife of Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

Graham is v. relaxed here and happy with everything. All the staff & carers are amazing.... v. helpful & friendly with him. He loves the food & the activities.

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you so much for your wonderful feedback. We are delighted to hear that Graham feels relaxed, happy and at home with us. It is lovely to know that he enjoys the food and activities too.
Your kind words about our team mean a great deal to us. It is always a pleasure caring for Graham and seeing him happy and enjoying his time at Neath House.

Warm regards, Neath Family

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Review from Michelle F (Granddaughter of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

My gran has the best care. Feels like a home. Thank you is not enough.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Neath House
Thank you so much for your kind words. It truly means a great deal to all of us at Neath House to know your gran feels at home and is receiving the care she deserves.

Our whole team is dedicated to creating a warm, supportive environment for our residents, and feedback like this reassures us that we're on the right track. Your appreciation really does mean everything to us.

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Review from Tracy K (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

My mum loves this place

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your lovely feedback. We are so pleased to hear that your mum loves living at Neath House. It means a great deal to the whole team. Warm regards, Neath House family.

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Review from Lisa S (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

My Dad recently passed at nearly 93 years of age but what a wonderful past two years he had at Neath House Care Home. I cannot speak more highly of both the environment and staff. The home itself is always spotlessly clean and beautifully decorated to celebrate events throughout the year. There's a lovely garden area at the back which residents can look out on from the conservatory and when possible, are taken out into. Dad used to love watching the wildlife from here especially the squirrels! The staff are truly amazing. Always going above and beyond for residents and relatives. There's such a family feel within this home and nothing is too much trouble. Dad had dementia and was very frail but the care and kindness extended to him was excellent which I'm sure prolonged his life. I will really miss visiting the home but will be forever grateful for everything they did for Dad. I would highly recommend Neath House and commend their wonderful staff and management. Thank you so much NHCH.

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you for your kind and heartfelt words. We are truly sorry for your loss and honoured to have cared for your dad over the past two years.

It means so much to hear how happy he was and that you felt supported by our team. Your dad will be fondly remembered by all of us. With sincere condolences, Neath House Family

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Review from Andy M (Brother of Resident) published on 18 March 2026 Submitted via Postal Card
Overall Experience
My brother has been treated with great dignity and respect during his stay at Neath House. The management and staff have gone the extra mile to ensure my brother is safe and comfortable in his surroundings.

He will certainly miss all the staff on his next adventure.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your review. We are pleased to hear that your brother was treated with dignity and respect during his time with us. Ensuring our residents feel safe, comfortable, and valued is always our priority. It has been a pleasure caring for your brother, and he will certainly be missed by the team. We wish him all the very best on his next adventure.

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Review from Martin S (Son of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

Neath House has been my mum's home for the past 6 years, and she's been looked after so well. The management and staff are second to none. Wouldn't want her to have been anywhere else. She enjoyed every moment.

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you so much for your heartfelt feedback. It has been a privilege to care for your mum over the past six years, and we are truly touched by your kind words about our team.

Knowing that she felt happy and well cared for, and that you wouldn't have wanted her anywhere else, means more to us...  

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Review from M A (Son-in-law of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience

Lovely care home, well cared for and lovely. Helpful staff. Thank you.

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you for your kind feedback. We are so pleased you found the home welcoming and well cared for.

Our team works hard to create a warm and supportive environment, so your words are truly appreciated. Warm regards from the Neath House family.

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Review from Sam O (Son of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

All staff at Neath House were excellent in all manners to my father and myself. Thank you so much to put my mind to rest.

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you very much for your kind words. We are delighted to hear that you felt supported and reassured. Supporting both our residents and their families is at the heart of what we do, so knowing we helped put your mind at rest means a great deal to us.

Your feedback will be shared with the whole team. Warm regards, Neath House family.

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Review from M A (Son of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Well informed review and information regarding my mothers care.

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you for your feedback. We are pleased to hear that you feel well informed about your mothers care open and transparent communication is very important to us.

We are always looking to improve, so if you ever have any suggestions or ideas on how we can do even better, please do speak to us. Your feedback truly matters. Warm regards, Neath House Family!

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Review from A H (Son of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

My mum stayed for 10 days, and looked very relaxed really happy to see her like this. Would love her to get back here.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your kind review. We are delighted to hear that your mum appeared relaxed and happy during her stay with us. There is no greater reassurance for families than seeing their loved one settled and content. It was a pleasure caring for her, and we would be very happy to welcome her back to Neath House in the future. With love, Neath House family.

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Review from Wendy C (Wife of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

Excellent care. Ron always thoroughly enjoys his stay at Neath House. Wonderful staff make it feel like a real home from home.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your kind feedback. We are delighted to hear that Ron enjoys his time at Neath House and that our team helps make it feel like a true home from home. Your words mean a great deal to us and will be shared with the team. Warm regards, Nath House Family!

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Review from Maxine C (Wife of Resident) published on 11 December 2025 Submitted via Website
Overall Experience
I just can't thank neath house enough.
My husband had another weeks respite there this week which enabled me to have a few days abroad for some much needed relaxation and sun.
I was totally relaxed because I knew he would be so well looked after as he had been previously.
As a wife who's husband has dementia at such a young age it very difficult to put your trust in anyone else to care for him but I totally trust all the staff at neath house.
I just want to thank you all and I appreciate all the care you give john when hes with you it has made such a huge difference to me.

Keep up the good work you are all.stars

Reply from Larysa Koss, Home Manager at Excelcare Neath House
Thank you so much for your lovely review. We are truly honoured that you place your trust in us, especially when caring for your husband at such a young age with dementia. It means a great deal to know you were able to relax during your break, confident that he was safe and well cared for.

Your...  

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Review from Mark G (Son of Resident) published on 15 October 2025 Submitted via Postal Card
Overall Experience

I can't fault the team at Neath House. The care provided is second to none, my mum is very happy, and that's what matters most to me, knowing she's in the best place with the best people. Has been a weight lifted off my mind. Keep up the great work you do. xxx

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you so much for your kind words. We're truly delighted to hear that your mum is happy and that you feel reassured. It means a great deal to us to know our care and dedication are making a difference. Your support is very much appreciated. Thank you from the Neath Family!

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Review from Trish L (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card
Overall Experience

Mum has been at Neath House now for 3 years and its so lovely knowing that she is well cared for and happy in there. The staff are all amazing and very friendly nothing is too much trouble. Mum is very happy and loves her friends. The staff are always on hand if we have any questions, and keep all the residents entertained and busy. Well done Team Neath.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your lovely feedback. We're so pleased to hear that your mum feels happy, well cared for, and enjoys her friendships here. It means a lot to the whole team to know that you feel supported and reassured. Your kind words are truly appreciated and will be shared with the team. Thank you again from the Neath Family.

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Review from Alma C (Friend of Resident) published on 29 September 2025 Submitted via Postal Card
Overall Experience

We have a good visit today the staff were very accomodating.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your kind words. We're delighted to hear you had a good visit and found our team accommodating. Your feedback is greatly appreciated and will be shared with everyone.

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Review from Clair P (Niece of Resident) published on 28 August 2025 Submitted via Postal Card
Overall Experience

My aunt is very happy and is being looked after very well. The staff are very friendly and very welcoming. Thank you.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you for your kind words.We're delighted to hear that your aunt is happy and well cared for. It's lovely to know you've found the team friendly and welcoming - that means a lot to us.Thank you again for your support!Warm regards, Neath House family.

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Review from Janet T (Sister of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

I visit my sister, and have seen a fast improvement in her well being. She has settled well and very content. Everytime we come the staff is so polite and helpful. Nothing is to much bother for them. Very welcoming! Thank you all so much for everything.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you so much for your lovely feedback.We're so glad you felt welcomed and reassured during your visit. It means a lot to know your sister feels relaxed and well cared for - that's exactly what we aim for. Your kind words will be shared with the team.We look forward to seeing you again soon! With warm regards, Neath House Family.

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Review from Sheila P (Sister of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

Was welcomed in straight away by the staff. Met two staff members in particular who were very cheerful and gave us a very positive out look of the care home and I found it very reasuring that my sister is in and very relaxed and well looked after place. Well done to all the staff who made me very welcome. What a pleasure.

Reply from Larysa Koss, Home Manager at Excelcare Neath House

Thank you so much for your kind words and for taking the time to share your experience. It's heartwarming to hear that your sister has settled in well and that you've seen such a positive change in her wellbeing - that's exactly what we strive for. Knowing she feels content and supported means the...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 14 Aug 2025

    Neath House Care Home's conservatory was filled with joy when they welcomed Lucia’s Tiny Farm for a special afternoon of animal therapy. People who live there were delighted to meet...

Upcoming Events

There are no upcoming events for Excelcare Neath House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Excelcare Neath House
  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Neath House.

Meet the Team (2)

Larysa Koss
Larysa KossJob Title Home ManagerJoined 2025

With 20 years of experience in the care sector and a strong background in nursing and leadership, Larysa brings a wealth of expertise to her role. She has held senior positions within Excelcare, including Quality & Development Manager and Interim Home Manager, supporting multiple homes to achieve compliance, improve quality, and deliver person-centred care.

Larysa is known for her professionalism, attention to detail, and compassionate leadership. She has a deep understanding of CQC standards, safeguarding, IPC, and DOLS, and is passionate about building strong relationships with residents and their families. Her international experience and warm, approachable nature make her a natural fit for leading the team at Neath House.

Francis Siguenza
Francis SiguenzaJob Title Deputy ManagerJoined 2018

Francis started working at Excelcare in 2016 as a Team Leader before moving to Neath House Care Home in 2018.

Francis is a qualified Electronic computer technician, but since moving to the UK, he has completed a caregiving course and has vast experience working at Bedfordshire Hospital. Francis now helps to manage the day-to-day running of Neath House.

Frequently Asked Questions about Excelcare Neath House

What types of Care is Excelcare Neath House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Excelcare Neath House have?

There are 47 Single Rooms.

What are the Facilities & Services at Excelcare Neath House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Excelcare Neath House to the centre of Milton Keynes?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Neath House to verify any information. View our terms and conditions. Excelcare Neath House has an Enhanced Service -more info.