






Westbury Grange is a purpose-built care home, owned by MHA, with 45 single en suite bedrooms and provides residential dementia and general nursing care.
The home has an emphasis on person-centred care and staff are trained to build relationships and ensure residents can continue with their preferred way of living. It is also important to MHA that residents maintain their identity and personality. A national charity, MHA works to improve the...
Care Provided by Westbury Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Westbury Grange for full pricing details and T&Cs.
Contact Westbury Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Julie Roche(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (45)
Westbury Grange Reviews (67)
Westbury Grange has a Review Score of 9.8 (9.779) out of 10, based on 13 reviews in the last 2 years.
Over all time Westbury Grange has 67 reviews.
So lucky to have found you. From the moment I met the home manager I just knew this was going to be a lovely place. Your staff were so kind and their care of my mum was outstanding. The home had such a lovely atmosphere, happy smiley relatives, patients and staff. I will be forever grateful for making my mum so comfortable and cared for. Best wishes to you all.
I would like to thank you for taking the time to complete the review, particularly at such a difficult time. I will pass your comments to the staff who I know will appreciate such lovely feedback.
Our dad was sadly only here for a limited time for end of life care but Julie and her team were compassionate, gentle and so very caring to dad and our family from the week we chose Westbury Grange to the day he passed. Dad's needs were extremely complex, he required regular mouth care and repositioning as well as hourly checks, as well as being PEG fed- none of this was a problem and the nursing team and Julie made us feel welcome and comfortable and made dad feel safe, nothing was ever too much of an ask. They all cared very deeply and we felt extremely relieved we had chosen Westbury Grange. Thank you for making dad so very comfortable- your kindness and compassion at such a difficult time for our family will never be forgotten. We would recommend Westbury Grange to anyone, they have the kindest hearts.
Thank you so much for providing us with such positive feedback, particularly as your dad was with us for such a short time. It really does mean a lot, and I will share your comments with the team.
of the outstanding manager.
Thank you so much for your kind words and thoughtful feedback. Your comments and appreciation will be shared with the team, and we are grateful for the trust you have placed in us in looking after your daughter.
I regularly visit the care home with my therapy dog. The care home is welcoming and well-run. The staff are very caring towards the residents and know their temperaments and preferences very well. The activities co-ordinator Sophie is very organised. The activities schedule is well-managed and planned in advanced for the year to ensure that the residents enjoy activities beneficial for their well-being. Each time I visit she knows which residents like to see my dog and will take us to the right residents to carry out the therapy session. From what I hear, the care home is highly sort after, this is testament to the staff's hard work and dedication. I would recommend this care home to anyone needing dedicated and personal care.
Thank you for taking the time to review Westbury Grange. Your regular visits are highly appreciated and provide significant benefits to our residents, as evidenced by the many joyful expressions we see during your time here.
The home manager is exceptionally dedicated and is aware of everything going on within the home and with individual residents.
Westbury Grange feels like a real 'home', not just a nursing establishment, with the staff and residents all being like one big family. My sister-in-law's needs are all catered for, she is safe there and I feel that the staff genuinely care very much about her.
Thank you so much for your lovely feedback, your experience of Westbury Grange and the staff. I will make sure your comments are shared with the whole team.
I have been impressed with the professional service and care the staff provide for all their residents. I would also like to praise the two Activity Managers (Sophie/Joe) for the way they encourage the residents to sing and dance to the Karaoke music that I provide. They also provide encouragement and motivation to residents who are unable to participate.
Thank you so much for providing us with such positive feedback. It really does mean a lot, and I will be sure to share your comments with the team.
Westbury Grange has been home to my mother for the past year. During this time she has been so happy and has enjoyed being with other residents. The staff have been superb and have helped her enormously - they are all so kind and helpful and have really made her feel at home. My family and I cannot recommend Westbury Grange enough - this is a caring home where all the residents are content and happy.
Thank you for taking the time to complete the review, it was a real pleasure to take care of your mother, she was an amazing lady. I will share this with the staff team.
My aunt has been living with dementia in Westbury Grange since 2020. During all these years they have taken exceptional care of her and I am amazed by the tenderness and dedication of the whole team. There is always something lovely happening and it is such a relief to know that she is in such a safe and loving environment. I couldn't wish for her to have a nicer home. It also helps that she absolutely loves the food and can't get enough of hugging everyone.
Thank you for the lovely words, which have been shared with staff. Staff love and enjoy your aunt's company and having one of her amazing hugs sets us up for the day.
Westbury Grange where the individual is well known and their care personalised by the competent and loyal staff.They constantly stimulate the residents with music,crafts and special events.The big smiles and hugs that our resident gives to all of them reassures us that she is happy and content .
Thank you so much for taking the time to write a lovely review. Supporting your sister is our pleasure, she has such a fun cheeky character.
My sister came to Westbury Grange, Newport Pagnell, from hospital in November 2024 after being in and out more and more. Your team at Pragnell Grange are all wonderful to my sister, and we her family feel looked after too. Now being there a year you are super stars from top to bottom, most of all my sister has not been in hospital in that time thanks to all the staff.
Thank you for your positive review and kind words, I will ensure this is shared with the team.
My father went into Westbury Grange on the 20th of December 2024 he was in quite an advanced stage of dementia and very unhappy with himself hardly recognisable to the father I remember, however since being in Westbury Grange he has flourished he absolutely loves it and he's more like my dad that I used to know although no one can improve his memory his quality of life is so much better and he's such a happy person and that's all down to the wonderful Staff and management at Westbury Grange
Thank you so much for your lovely review, it is really appreciated and I will be sure to pass this onto the team.
- Thoughtful nursing staff and carers who have supported her daily through illnesses and stressful times, including the Covid pandemic. The staff have also taken time to include us, the family, in her care.
- Participation in carefully-planned weekly activities (exercising, art and singing) which helped her physical and mental health. These were optional but available if Mum was well enough to attend. Patients confined to their rooms receive visits and activities tailored to their needs.
We've witnessed exceptional individual care afforded to all of the residents. When we left Mum, we had peace of mind, knowing her needs would be met and we'd be contacted if necessary. Westbury Grange staff, residents and visitors have become part of our extended family.
Thank you so much for the lovely feedback, we have lovely memories of mum. I will make sure your comments are shared with the whole team.
Our daughter has now been in Westbury Grange for eight months and in that time she has presented the staff with challenging medical problems which they have managed well with great professionalism which is a great relief to us. No other homes she has been in have managed her very complex needs. Every part of her life so enhanced with the loving care she is given. The residents receive delicious food prepared from nutritionally balanced menus. The activities in the home are well thought out to engage with as many as possible. It is a happy home with a dedicated management team who make the lives of the residents as fulfilled and happy as they could be.
Thank you for taking the time to leave a review of your experience, we are so pleased that you chose us to take care of your daughter. I will share your comments with the team, thank you again.
My mum came to need full-time dementia care following a fall and stay in hospital, which made it impossible for her to go back to living alone. The lady was so helpful and supportive during a very difficult time moving mum. All the staff are so caring and take their time, and Mum never feels rushed. Mum has really settled wonderfully and is very well and happy. I have now gone back to being her daughter and my visits are lovely. I have been as well looked after by everyone at Westbury Grange as mum has been.
Thank you for taking the time to write the review, I have shared your comments with the staff and they most certainly appreciate your comments and observations. It's lovely to hear that you can now go back to being a daughter and enjoy the time spent with Mum.
My mother is extremely happy in Westbury Grange. She moved from a Retirement Village with sporadic care and was lonely and depressed. She moved into Westbury Grange just under a year ago and her overall health has improved, she is cared for considerately and is stimulated as far as is possible with her condition. This move is the most positive outcome I could have hoped for.
Thank you for taking the time to write a review for Westbury Grange. Your mum keeps us smiling, she is an entertaining lady with a good sense of humour. The staff will be very pleased to read your comments.
We went through a very trying experience when a parent became ill but I'm so pleased we found Westbury Grange. It most definitely fits the category of a care home that provides compassionate and effective support care for a dementia sufferer. The home itself is well-appointed, comfortable and very welcoming for residents and their families. The carers are all friendly, good-humoured and took the time to get to know me personally. When I visit, everyone greets me by name, including relatives of other residents at Westbury which makes me feel so at ease. Westbury is run by experienced, compassionate people who understand what residents and their families are experiencing. I'm happy my relative is well looked after at a well-equipped home, that keeps me advised of developments and works hard to ease the trauma (and occasional hassles) whenever possible.
Many thanks for your positive review of Westbury Grange. It is good to hear that relatives perceive the kindness and caring of the whole team. Your comments have been passed on to all the team.
My mother moved into Westbury Grange in January. The staff could not have been more welcoming in helping her to make the transition, welcoming her with flowers and encouraging her to take part in a range of activities that take place in the home. The staff have also shown her great care and love, identifying any illnesses and making sure she gets the right care and always communicating with me quickly and clearly. I feel very comfortable with the care my mother is receiving.
Many thanks for taking the time to review Westbury Grange, providing positive comments about the whole team. I am pleased we have been able to work with you to support the smooth transition for your mother to come and live at Westbury Grange. I have shared your comments with the team.
My wife was in residential care with Westbury Grange with end of life care. Sadly she passed away in May. During her time there she was safe, comfortable and looked after very well. The staff were friendly and worked very hard. Westbury Grange has a homely atmosphere and you can visit any time day or night. Also the staff were there for me as well supporting and praising me.
Thank you for your lovely review. It was our pleasure to have cared for your wife and to be able to support you through this difficult time. Once again thank you, I will share this with the whole team.
I was very pleased with all the care and support my husband received. There was a very friendly atmosphere every time I was visiting. The staff were always supportive and helpful towards me as well.
Thank you for your kind words; I will share your review with the staff and the team.
Nobody wants their mum to have to be in residential care but with Westbury Grange, we do at least know that she is safe and cared for. The staff are like family and treat her like they really care for her as a person, not just a resident or patient. People know her likes and dislikes and what she can and can't do. Westbury is comfy and homely and although we still feel guilty that she isn't at home, we know she is in a good place.
Many thanks for your review and appreciation of the staff and the home. We always strive to maintain our high standards and keep our residents safe, comfortable and happy in the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Westbury Grange.
Accreditations
There are no accreditations posted yet for Westbury Grange.
Meet the Team (1)

Julie is Westbury Grange's home manger with over 40 years nursing and care experience.
Frequently Asked Questions about Westbury Grange
What types of Care is Westbury Grange registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westbury Grange have?
There are 45 Single Rooms.
What are the Facilities & Services at Westbury Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Westbury Grange to the centre of Newport Pagnell?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Grange to verify any information. View our terms and conditions. Westbury Grange has an Enhanced Service -more info.