Westbury Grange

Westbury Lane, Newport Pagnell MK16 8JA
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9.7 65 Reviews
  • Westbury Grange, Newport Pagnell
Westbury Grange is a purpose-built care home, owned by MHA, with 45 single en suite bedrooms and provides residential dementia and general nursing care.

The home has an emphasis on person-centred care and staff are trained to build relationships and ensure residents can continue with their preferred way of living. It is also important to MHA that residents maintain their identity and personality. A national charity, MHA works to improve the lives of over 19,000 older people across Britain, enabling them to live later life well.

A calm and homely environment is created by a dedicated and passionate team who promote independence and quality of life. Residents can enjoy a range of activities, safe access to beautiful gardens and award-winning music therapy.
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Care Provided by Westbury Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1375 – £1822
  • Self-Funded Residential Dementia Care: £1685 – £2131
  • Self-Funded Nursing Care: £1960 – £2406
The price(s) shown are provided by the care home. Contact Westbury Grange for full pricing details and T&Cs.

Contact Westbury Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Westbury Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Julie Roche (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Westbury Grange Reviews (65)

9.7

Westbury Grange has a Review Score of 9.7 (9.721) out of 10, based on 11 reviews in the last 2 years.
Over all time Westbury Grange has 65 reviews.

Overall Experience
  • 59
  • 6
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Date Published
  • 65
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  • 11
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Reviewer Connection to Westbury Grange
  • 27
  • 14
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
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  • 1
  • 1
  • 1
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Total of 65, showing 61-65
Review from Elizabeth S (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I looked at several homes for my mother who suffers from memory loss/vascular dementia. I chose this home because it seemed airy and bright. The staff were all very friendly and obviously had a good relationship with residents.
Since my mother moved in, she has been well cared for by caring, attentive
staff. I have been informed of at all times about her well-being and health and would not hesitate in recommending it to others.
Reply from Julie Roche, Home Manager at Westbury GrangeThank you for your kind feedback regarding Westbury Grange. I am so pleased to hear that you are happy with the Home and staff team. I will ensure your comments are shared with them.
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Review from Tim E (Son of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westbury Grange is a facility that offers residents and visitors a good experience. It's bright, modern, well run, fun and is how all care homes should be. With parents in care, I don't have to worry and importantly the visits are good. It's a welcoming place and the staff are great. I don't think there
are many places like it or that would achieve such good quality of standards. When they do music events you should see my mum singing. I will have to book my room in advance!
Reply from Julie Roche, Home Manager at Westbury GrangeThank you for telling us about your experience of Westbury Grange. It is great to hear that the home is welcoming and the staff are great. Your feedback about the quality of care is very much appreciated. I will ensure that this is shared with the team. Thank you.
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Review from E G (Resident) assisted by family/friend published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff made me feel welcome when I moved in, I have been allowed to make the room personal with furniture from home.
It's nice that I don't have to worry about cooking, cleaning and laundry now. Everything is taken care of for me.
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Review from E F (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the time my mum has been in Westbury Grange the family has received total support and care from all the friendly staff. We have been able to voice any concerns and get a rapid, caring and positive response. My mum has flourished and feels safe in her environment, which is kept clean and tidy.
She is treated with dignity and best of all the staff really know and understand her. I feel totally happy to leave my mum in the care of this home with these lovely people. Thank you all.
Reply from Julie Roche, Home Manager at Westbury GrangeThank you for taking the time to let us know about your experiences of Westbury Grange. Your comments in respect of the total support and care for your Mum from the friendly staff is very much appreciated. Your feedback is important and I will ensure that this is shared with the team. Thank you.
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Review from Jackie H (Daughter of Resident) published on 24 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been cared for at Westbury for end of life care and I cannot praise the staff and management here highly enough. Throughout her stay she was treated with compassion and respect. The carers and nursing staff were all very caring and you could tell they obviously cared for all the residents.
The food is very good and the building is maintained to a high standard by an excellent maintenance man. If ever there was a problem it was dealt with very quickly. I would definitely recommend this care home as one of the better ones in Milton Keynes.
Reply from Julie Roche, Home Manager at Westbury GrangeThank you for your feedback regarding Westbury Grange. Your comments regarding the staff team are very much appreciated and I will ensure that this is shared with them. Thank you.
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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Westbury Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Westbury Grange is calculated as follows: ( (122 Excellents x 5) + (7 Goods x 4) ) ÷ 129 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Westbury Grange is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Julie

Julie Roche

Job Title: Home Manager

Julie is Westbury Grange's home manger with over 40 years nursing and care experience.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Grange to verify any information. View our terms and conditions. Westbury Grange has an Enhanced Service - more info.