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Westbury Grange

Westbury Lane, Newport Pagnell, Buckinghamshire MK16 8JA
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Westbury Grange, Newport Pagnell
Westbury Grange, Newport Pagnell
Westbury Grange, Newport Pagnell

Westbury Grange is a purpose-built care home, owned by MHA, with 45 single en suite bedrooms and provides residential dementia and general nursing care.

The home has an emphasis on person-centred care and staff are trained to build relationships and ensure residents can continue with their preferred way of living. It is also important to MHA that residents maintain their identity and personality. A national charity, MHA works to improve the...  

Care Provided by Westbury Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,375 - £1,822N/A
Residential Dementia Care£1,685 - £2,131N/A
Nursing Care£1,960 - £2,406N/A

Contact Westbury Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Julie Roche(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Westbury Grange Reviews (67)

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9.8

Westbury Grange has a Review Score of 9.8 (9.779) out of 10, based on 13 reviews in the last 2 years. Over all time Westbury Grange has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from Joan C (Wife of Resident) published on 16 September 2023 Submitted via Postal Card
Overall Experience
Westbury Grange is a charming care home with exceptional management and staff who are compassionate and caring and seem genuinely interested in each and every resident.
There are frequent and stimulating activities arranged by internal and external personnel, and visitors are made to feel very welcome.

I cannot praise or recommend Westbury Grange too highly for the care and attention they give to their residents.

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Review from David N (Son of Resident) published on 10 May 2023 Submitted via Website
Overall Experience
Mum who is in her 100th year was having home care but gradually it became a necessity for her to have 24/7 nursing care. Having reviewed the care homes available in our area and taken reviews from fellow users who had or have elderly parents with care home needs we went with Westbury Grange. The initial introduction and meetings with senior personnel went well and Mum was comfortable with what was going on.
Mum moved in the beginning of March and the nervousness of moving out of her home was an issue but staff in Westbury were very kind and Mum gradually settled down.

She has significant age issues and requires help which is always available both nursing and carers.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you very much for your kind words, we are very grateful and appreciate your positive feedback. The carers work hard to care for our residents with dignity and respect.

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Review from J S (Daughter of Resident) published on 9 May 2023 Submitted via Website
Overall Experience

Mum has recently started staying at Westbury Grange. I was no longer able to manage her care myself and it is very close to my home. Mum has so far settled really well. She has a lovely room with a sizable en-suite and the unit is big enough but not so big that she would get lost or disorientated. The manager, admin and care staff have all been wonderful and Mum’s care is fantastic. She is joining in all of the activities offered and is enjoying all of the food she is given. I have worried so much about this transition but Mum seems really happy.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you so much for your kind review, we are glad that Mum has settled so well and is happy at Westbury Grange, and that she enjoys all of the activities and is happy with her friends and the staff on the unit.

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Review from Grahame C (Son of Resident) published on 7 November 2022 Submitted via Website
Overall Experience

I would like to praise the manager and all the staff for the excellent care they took of my mother during her stay before she passed away on the 19th of October 2022. They made her feel very welcome and comfortable, giving her lots of personal care and love. They were always very helpful to me when I visited, giving me very informative updates regarding my mother. I was reassured that my mother was receiving the best care and attention which put my mind at rest, knowing my mother was very safe, cared for and loved. I can't thank the manager and her staff enough and would recommend Westbury Grange to anyone looking for a friendly, helpful and caring care home.

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Review from J B (Daughter of Resident) published on 22 July 2022 Submitted via Website
Overall Experience
My mum has been at Westbury Grange for several years now. The staff were amazing before Covid. During Covid, they had to deal with so much. It was hard not being able to see Mum. However, they excelled in her care and I really feel that they love her too. The manager, as well as others, often stepped into different roles - chef, nurse or caterer.
Can’t recommend them enough.
It is fabulous now I can just go in unannounced with doggie.
Would book myself in now but not quite there yet.

Thank you to all staff who have and do care for my mum.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for such kind comments, the whole staff team worked so hard through Covid doing whatever task they had to do to ensure all our residents were well cared for and safe and it's lovely that this has been recognised. We are also enjoying having relatives visiting and that includes the dogs being able to visit freely now. I will pass your comments on to the team.

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Review from Paul H (Son-in-law of Resident) published on 22 July 2022 Submitted via Website
Overall Experience
Whenever I visit my mother-in-law I am always comforted by the cheerful, caring and attentive attitude of all the staff.
My mother-in-law is clearly well looked after and we are grateful that her dementia-related anxiety levels (which were rapidly increasing) appear to have stabilised and reduced since she came to Westbury in May 2021.

Many thanks to the manager and the team!

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for taking the time to write a review. We are all so glad that your mother-in-law has settled well and her anxiety has reduced. I will pass this on to the team

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Review from S B (Friend of Resident) published on 22 July 2022 Submitted via Website
Overall Experience

As I see it as a visitor, Westbury Grange is a superb care home. The staff are always welcoming, friendly and helpful. There is always someone to talk to, should I need to ask any questions. Very friendly atmosphere. Staff always seem very caring. When I visit I always see several members of staff going about their daily work (which I do not see in other care homes I visit).

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you so much for a lovely review. I will share your comments with the team.

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Review from Linda R (Daughter of Resident) published on 22 July 2022 Submitted via Website
Overall Experience

The staff always welcoming, informative and most importantly kind to Mum. Very reassuring to know Mum is safe and well cared for. The efforts made to include all residents in various activities and ensure everyone is happy are fantastic, thanks to all.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for your positive feedback, I am so pleased you feel Mum is well cared for and safe. I will pass your comments on to the team.

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Review from John D (Son of Resident) published on 22 July 2022 Submitted via Website
Overall Experience

All the staff provide the utmost care for my mother. They provide very good emotional and physical support for her needs. The surroundings are very relaxing. There seem to be lots going on or planned for the residents as Westbury Grange opens up again. Thank you.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you so much for leaving this review. I will share your feedback with the team.

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Review from Deborah E (Daughter of Resident) published on 20 July 2022 Submitted via Website
Overall Experience

I am so pleased to have gained a place for my Mum at Westbury Grange. Friendly and competent staff, providing care second to none. I feel Mum is safe and life has improved for her since she arrived there.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for taking the time to write a review. It is a pleasure taking care of Mum and lovely to see how well she has settled. Her caring nature shines through which we see all the time with her helping staff and other residents. We will pass your kind comments on to the staff.

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Review from Jeremy C (Son of Resident) published on 21 April 2022 Submitted via Website
Overall Experience

My mother is very happy and content living at The Grange, all staff have been very helpful and accommodating during these very difficult times. The care she has received is second to none and we are so grateful to all the staff for keeping her safe.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for your lovely comments, the care we deliver as a team to our residents and families is extremely important to us. I will pass your comments on to the team.

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Review from L G (Daughter of Resident) published on 19 April 2022 Submitted via Website
Overall Experience
I'm happy my relative is happy, safe and well cared for. The staff have been responsive to questions and concerns.

I appreciate the activities that take place and the photos taken to show what they have been up to. During Covid times it was lovely to see our relative in photos having fun.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for your kind comments, I will pass them on to the team.

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Review from V K (Wife of Resident) published on 15 April 2022 Submitted via Website
Overall Experience

My husband has only been at the care home for a week. I have nothing but praise for this home. The staff are very welcoming, cheerful and professional. They really have the residents' welfare best interests at heart, with plenty of activities to keep them occupied. Light spacious rooms and a safe garden.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for the positive feedback, it really is appreciated and I know the staff will be so happy to receive your review.

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Review from Lorraine B (Power of Attorney of Resident) published on 15 April 2022 Submitted via Website
Overall Experience

My dear friend has been a resident in Westbury Grange for over 3 years. He has always been happy there and, although his health is now deteriorating, I feel the staff there are very caring and respectful towards him. Everyone there has been so helpful, especially during Covid times, and as his essential caregiver, I have been kept up to date with all the guidelines. I am so grateful to everyone for all their hard work and care.

Reply from Julie Roche, Home Manager at Westbury Grange

Many thanks for taking the time to leave a review, I will pass on your kind words to the team.

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Review from Vera T (Niece of Resident) published on 15 April 2022 Submitted via Website
Overall Experience
My aunt is a resident, all through the Covid, I felt she was looked after in every way possible and the communication between Westbury and myself was excellent.

I would just like to say thank you to all concerned.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for your kind comments, I will pass your comments on to the staff team and we look forward to you visiting more freely now that the restrictions are relaxed.

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Review from Alistair C (Son of Resident) published on 15 April 2022 Submitted via Website
Overall Experience

The team have done a fantastic job over the past few months dealing with the new surge. The updates are frequent and informative and the booking system for restricted visiting has worked well. Thank you.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for taking the time to leave us a review, your positive comments are appreciated. The last two years have been challenging, but we are now looking forward to welcoming you into Westbury with fewer restrictions.

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Review from June D (Daughter-in-law of Resident) published on 24 February 2022 Submitted via Website
Overall Experience
My mother-in-law is very happy living here, they do lots of different activities to keep her stimulated and active.
The care she receives is brilliant, nothing is too much trouble.
The staff are caring and very friendly, we are kept informed with what is going on.

All the residents have been kept safe during Covid.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for taking the time to review Westbury Grange, I will pass on your kind words to the staff.

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Review from Penelope W (Daughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

My mum became a resident at Westbury Grange last year when she needed 24/7 care. Initially, we had a zoom chat with the manager and were shown the facilities including the room which would be hers. This was very helpful and enabled us to discuss Mum’s needs and the guidelines which they follow to keep Mum safe. We are extremely pleased that she has settled in well. The staff are highly professional but very warm and approachable. There are lots of activities to keep the residents occupied. The facilities are of a very high standard and so is the food which Mum loves. It is wonderful that they have two huge rabbits which she loves to cuddle. Mum particularly likes having her hair done and her nails manicured. We were able to enjoy visits with Mum until the recent Covid outbreak. My brother is the designated Essential Family Carer and keeps the family up to date. We are so looking forward to being able to visit her again soon, but it is reassuring to know that Mum is being well looked after.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you so much for taking the time to review Westbury Grange. It's so lovely to see your mum's face when she cuddles our very well-fed rabbits, we are so looking forward to being able to meet up with all of you.

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Review from Tess H (Granddaughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

All the staff have been really helpful and supportive of my family's needs. My nan has been treated extremely well. The services provided are great. The care of their residents is their priority, especially with all the Covid restrictions.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for your kind words, we appreciate you taking the time to review Westbury Grange. Your nan has only been with us a short while but she appears to be settling so well.

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Review from Jane F (Daughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

Mum is very well cared for in Westbury Grange. The manager and the staff are amazing - kind, respectful and so caring. There are lots of activities organised, the rooms are very well cleaned and maintained. The food is of a high standard and has plenty of variety. Pre-Covid, we could visit any time. Even through Covid, staff have tried to facilitate visits from family when regulations allowed. They are never too busy to chat with family members in Westbury or those of us visiting. We have been so fortunate to have found Westbury Grange and know that Mum is in excellent hands.

Reply from Julie Roche, Home Manager at Westbury Grange

Thank you for your kind words, we appreciate all of the support during the pandemic. We have tried to keep everyone in touch as much as we can and we look forward to the day when you can all visit freely again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

There are no upcoming events for Westbury Grange.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Westbury Grange.

Meet the Team (1)

Julie Roche
Julie RocheJob Title:Home Manager

Julie is Westbury Grange's home manger with over 40 years nursing and care experience.

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