Westbury Grange

I was very pleased with all the care and support my husband received. There was a very friendly atmosphere every time I was visiting. The staff were always supportive and helpful towards me as well.

Nobody wants their mum to have to be in residential care but with Westbury Grange, we do at least know that she is safe and cared for. The staff are like family and treat her like they really care for her as a person, not just a resident or patient. People know her likes and dislikes and what she can and can't do. Westbury is comfy and homely and although we still feel guilty that she isn't at home, we know she is in a good place.

I cannot praise or recommend Westbury Grange too highly for the care and attention they give to their residents.

She has significant age issues and requires help which is always available both nursing and carers.

Mum has recently started staying at Westbury Grange. I was no longer able to manage her care myself and it is very close to my home. Mum has so far settled really well. She has a lovely room with a sizable en-suite and the unit is big enough but not so big that she would get lost or disorientated. The manager, admin and care staff have all been wonderful and Mum’s care is fantastic. She is joining in all of the activities offered and is enjoying all of the food she is given. I have worried so much about this transition but Mum seems really happy.

I would like to praise the manager and all the staff for the excellent care they took of my mother during her stay before she passed away on the 19th of October 2022. They made her feel very welcome and comfortable, giving her lots of personal care and love. They were always very helpful to me when I visited, giving me very informative updates regarding my mother. I was reassured that my mother was receiving the best care and attention which put my mind at rest, knowing my mother was very safe, cared for and loved. I can't thank the manager and her staff enough and would recommend Westbury Grange to anyone looking for a friendly, helpful and caring care home.

Thank you to all staff who have and do care for my mum.

Many thanks to the manager and the team!

As I see it as a visitor, Westbury Grange is a superb care home. The staff are always welcoming, friendly and helpful. There is always someone to talk to, should I need to ask any questions. Very friendly atmosphere. Staff always seem very caring. When I visit I always see several members of staff going about their daily work (which I do not see in other care homes I visit).

The staff always welcoming, informative and most importantly kind to Mum. Very reassuring to know Mum is safe and well cared for. The efforts made to include all residents in various activities and ensure everyone is happy are fantastic, thanks to all.

All the staff provide the utmost care for my mother. They provide very good emotional and physical support for her needs. The surroundings are very relaxing. There seem to be lots going on or planned for the residents as Westbury Grange opens up again. Thank you.

I am so pleased to have gained a place for my Mum at Westbury Grange. Friendly and competent staff, providing care second to none. I feel Mum is safe and life has improved for her since she arrived there.

My mother is very happy and content living at The Grange, all staff have been very helpful and accommodating during these very difficult times. The care she has received is second to none and we are so grateful to all the staff for keeping her safe.

I appreciate the activities that take place and the photos taken to show what they have been up to. During Covid times it was lovely to see our relative in photos having fun.

My husband has only been at the care home for a week. I have nothing but praise for this home. The staff are very welcoming, cheerful and professional. They really have the residents' welfare best interests at heart, with plenty of activities to keep them occupied. Light spacious rooms and a safe garden.

My dear friend has been a resident in Westbury Grange for over 3 years. He has always been happy there and, although his health is now deteriorating, I feel the staff there are very caring and respectful towards him. Everyone there has been so helpful, especially during Covid times, and as his essential caregiver, I have been kept up to date with all the guidelines. I am so grateful to everyone for all their hard work and care.

I would just like to say thank you to all concerned.

The team have done a fantastic job over the past few months dealing with the new surge. The updates are frequent and informative and the booking system for restricted visiting has worked well. Thank you.

All the residents have been kept safe during Covid.

My mum became a resident at Westbury Grange last year when she needed 24/7 care. Initially, we had a zoom chat with the manager and were shown the facilities including the room which would be hers. This was very helpful and enabled us to discuss Mum’s needs and the guidelines which they follow to keep Mum safe. We are extremely pleased that she has settled in well. The staff are highly professional but very warm and approachable. There are lots of activities to keep the residents occupied. The facilities are of a very high standard and so is the food which Mum loves. It is wonderful that they have two huge rabbits which she loves to cuddle. Mum particularly likes having her hair done and her nails manicured. We were able to enjoy visits with Mum until the recent Covid outbreak. My brother is the designated Essential Family Carer and keeps the family up to date. We are so looking forward to being able to visit her again soon, but it is reassuring to know that Mum is being well looked after.