Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
  • 231
  • 112
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  • 2
Date Published
  • 350
  • 41
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  • 78
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Reviewer Connection to Admirals Reach Care Home
  • 112
  • 70
  • 59
  • 29
  • 14
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  • 4
  • 3
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  • 2
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  • 1
  • 1
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  • 1
Total of 350, showing 221-240
Review from June S (Sister of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are excellent and make you feel welcome and like a family.
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Review from Maurice B (Husband of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter and I find the care of the staff and facilities excellent.
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Review from Brian W (Husband of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the standard of care.
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Review from Kay T (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff seem happy and supportive.
Always helpful.
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Review from Holly R (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly. My father seems happy. Always clean and presentable when we visit.
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Review from John B (Husband of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in the care home for 6 years and I am very pleased with the care she had during that time. The staff are always kind and helpful to both my wife and myself.
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Review from J P (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and care provided by staff. Always enjoyable to visit my Mum who always seems happy.
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Review from K B (Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel safe here, they treat me well and make me feel comfortable. The food is good.
The room is very clean and spacious.
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Review from Trevor N (Son of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with her home and the care that is being provided. The nursing staff are great as well as the carers.
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Review from Christine N (Daughter-in-law of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff. Happy with home overall and room. Always welcomed with a cup of tea. Answer questions honestly. You are loved one always looks very clean and well cared for.
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Review from J S (Resident) assisted by family/friend published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's nice to talk to people, the food is OK but could do with more choice in the evening.


More activity needed during the day.

Reply from Claire Hurworth, Care Line Manager at Admirals Reach Care Home

Thank you for your comments. We have several choices of food based on the Residents preferences on the menu every day, as well as an alternative menu and night bite menu. However, we are always happy to discuss any specific requirements. Activity staff put together a monthly planner which is displayed on each Unit. We also produce a quarterly newsletter related to the full schedule of activities at the Home, for Residents to participate in. External activities also take place each month on every unit, which includes a show, for everyone to enjoy. Activities are also discussed at all Resident/relative meetings (including forum meetings) which are held regularly.

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Review from C B (Wife of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident of this care home for the last year. I am so relieved that my husband is a resident of this particular home. I don't get stressed any more. Staff are very kind, caring and maintain his dignity at the same time. I will recommend to anyone who is looking for a suitable care
home for their loved ones.
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Review from Paul C (Son of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly and attentive and willing to explain any queries we may have.


This leaves us reassured my mother is in good hands and well looked after.

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Review from Graham T (Son of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time we come to visit we are made welcome. Staff are always friendly and talkative. The home is always clean and tidy.
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Review from R D (Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Satisfactory.
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Review from Christine C (Daughter of Resident) published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent - they know family and resident by name. Always made very welcome.
Very caring with my mother.
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Review from Sue D (Daughter of Resident) published on 10 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A supportive and very caring establishment where the staff always smile, answer any questions and are clearly dedicated to giving residents a dignified experience. The rooms are clean and regularly bedding is changed. The staff stay calm and problem solve with a genuine smile and goodwill towards patient
and family.
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Review from Terry-Lynn W (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the very high level of care provided but also the support given to us as a family. All staff were amazing, but one, in particular, stayed with our mum/nan until the end and we cannot thank her enough.
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Review from Craig D (Son of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Admirals Reach was welcoming and friendly all the carers gave great relief to our mum whilst she stayed here. Very attentive. Would recommend Admirals Reach to everyone, unfortunately, we couldn't spend more time with you all.
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Review from Maureen M (Wife of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband has been in this care home, he has been treated really well. He has been treated with kindness and consideration and his medical needs have been catered for extremely well from bathing to medicines. The staff really care for their patients and have patience. They also treat relatives
really well and nothing is too much trouble for them.
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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