Admirals Reach Care Home

Our mum is staying in Drake House Ward. The staff are caring and supportive. They complete regular checks and provide personal care regularly. They handle difficult patients and situations with a calm attitude. The food looks healthy and homemade. The management are polite and helpful, and nothing is too much trouble. We appreciate all the hard work they do for our mum. We now know our mum is in safe hands with the staff at the care home.

Very pleased with the care & overall care and attention. Carers are very attentive we feel very content with leaving mum (Doreen). Were offered chairs to sit with mum & so we can chat.

We love visiting Dad at Admirals Reach. It's a lovely atmosphere and the staff and other residents are always friendly. Dad is happy here and says the food is good.

Totally happy with the care given to my husband.

The staff are brilliant

I think my wife would say the say the same, although I did not want to put Wen in a home I could not have asked better people to look after her.

You took great care of my mum in the last days of her life. You kept us informed and helped us greatly.

Looked after my mum with care and dignity.

My husband received great care while he was here for one week respite. The staff were very professional and gave time to my husbands needs. I certainly will suggest he comes back on the next respite.

We feel mum was very well looked after, especially in Jellico House. Mum was taken into the social spaces and included in activities. Whenever we visited, we could hear staff talking to residents with patience and kindness.

Jellicoe House has been amazing. The care our mum received has been excellent, and all staff were always empathetic, thoughtful and understanding to our mum but also our family. She loved the social times she had here, too - the staff at Jellicoe went out of their way to know her, even when she struggled to communicate

Our family are very pleased with the care home, surroundings and care staff. We fine Barry happy most of the time, his moods and happenings are up and down as you know, especially at night times, enjoyed his trips out, but needs to be kept an eye on as unfortunately he steals things and put them in his pockets! If not watched he drinks too much fluid, he had fluid retention and his legs and feet swell. Understand he's on new medication now, so hopefully when that kicks in it will make his moods improve. Thank you all so much!

My sincere thanks to all involved.

As a family we were very nervous about leaving mum. Yet the experience, kindness from the staff really put our minds at rest. This kindness from all the staff has continued - no matter how busy they are or what time of day it is.

Seems a very relaxed and happy home.

I was very happy the way you looked after my husband till the end, with compassion and dignity. Thank you so much for all that you have done, I am very grateful.

Staff are very kind and caring and above all they care.

I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is clean and the food is well prepared and delicious for the residents.

As always I have to thank all the staff for making me welcome, the chats when I am feeling low and of course the coffee.

Basically happy to help anytime I wanted something for my mum.