Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Admirals Reach Care Home
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Total of 350, showing 21-40
Review from A B (Friend of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Exceptionally caring and understanding team. Friendly, helpful and very patient with my friend who has speech difficulties and mobility issues. I had every confidence he has been well looked after whilst in Admiral's Reach.
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Review from S M (Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live in a very happy home here, with lovely people to look after me.
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Review from Iris M (Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the fact that everything is done for you.
I enjoy my stay here.
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Review from Margaret F (Wife of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is looked after so well. I couldn't have chosen a better place for them to be looked after as he has vascular dementia. The staff are excellent. Thank you.
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Review from Martin R (Husband of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my wife most days, I am sure she still knows who I am but it is so sad to see her after 56 years together. I miss having her being with me but seeing her every day is good for me. My wife has been in Benbow for almost a year now during which time her care has been excellent and I can't thank
the staff enough for looking after her. Dementia is a terrible condition which is often very difficult to deal with. I am always made welcome with a cup of coffee and to see the way you look-after other clients is a credit to you all. It is so reassuring to me that I know my wife is getting the best care possible at a very difficult time in our lives. thank you
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Review from S S (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with my mum's care. Mum has got so much better since staying here, she has put on weight and is healthy. Mum is finally settled and content. After being so unwell its such a relief to see. Everyone is so friendly and kind to mum. Mum is very happy. I couldn't ask for more. Thank you!
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Review from Sally G (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very well cared for at Admirals Reach, all her needs are met and staff are always friendly and welcoming. They know how to encourage mum to eat and are very patient. I asked mum about the care she receives and she said 'very good'. Thank you.
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Review from S A (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family are very pleased with the care given to Mum. They are friendly and treat Mum with dignity and care. They keep us informed about Mum's health. Mum is in much better health than at home now due to their care.
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Review from Samantha C (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was treated with the utmost respect at all times and her dignity was maintained. The staff at Jellico House are incredible and we are forever grateful that our mum spent her last days here. We don't believe you could find a care home with a better level of care which after all is the most important
factor.
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Review from H P (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has nwo been at Admirals Reach for 2 months and everyone has been amazing. The staff are really lovely and very caring. The activity arrangements are varied and Mum has enjoyed these. She has spoken really highly of the quizzes and the music nights! I would definitely recommend!
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Review from Nicola D (Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Have been left from Monday 7th April to Friday 11th in total agony. No reasonable pain relief given despite explaining 6 times a day in pain. Did not sleep for 2 weeks previous to coming here in Hospital. Assumed my pain and sleep issues would be met. Was promised a 24 hour pain patch for Thursday,
surprise I didn't get it. I am 59 years old and I do NOT HAVE DEMENTIA. I will continue to refuse to eat. I have been told I have full capacity but staff will not have a serious discussion about discharge.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Admirals Reach Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry to hear your experience has not been as expected however we understand you have and continue to be supported by the appropriate external services and staff within the home have administered your medication as prescribed. Please do reach out to the home manager to discuss your concerns, he will be more than happy to help you.

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Review from David D (Brother-in-law of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, friendly, welcoming place. It feels cosy. The staff are wonderful and take excellent care of the residents. A nursing station is situated in the corner, thus able to keep a close eye on those in need of care.
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Review from T U (Niece of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
New admission to Admirals Reach. Came to view the care home quite late in the day, one of the management staff showed around the unit, even when he was due to end his shift. Very polite, answered all my questions. Admission day - they were all very friendly, greeting the new resident. Staff are very
polite & courteous. They have got to know my relative very quickly, knowing what drink he likes and how he has this. The senior managers on the unit have an open door policy which is fantastic. They are supportive when I take my relative out for the day and return around 21.00. The food is excellent. Would recommend this care home.
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Review from Stuart M (Son of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was only in care for six weeks but I can only say everything that was done for my father was carried out with care and compassion and I would highly recommend the care home to anyone who is contemplating having a relative or friend live here.
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Review from Carla B (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team are outstanding! They go above and beyond caring for my father! Nothing is too much. They provide support and reassurance to myself and my mother, making a difficult situation that little bit easier.
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Review from K W (Resident) assisted by family/friend published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
20/03/2025 Social trip to the racecourse. Including cream tea & tea/coffee. Played bingo and had a raffle. Excellent trip out. Even met a race horse & fed it carrots! Lovely.
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Review from N N (Resident) assisted by family/friend published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
20/03/2025 Social trip to the Racecourse. Excellent trip including a cream tea, bingo and feeding a race horse.
Overall very satisfied with the care received and facilities at this home.
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Review from C B (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel like a weight of worry has been lifted from us knowing mum is being so cared for. Every member of staff has a smile and a kind word. Well done Admirals Reach for being a 'care' home.
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Review from David F (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has bee in Admirals Reach for 5 years. He has received excellent care and a very personal service from al the carers and nurses in the wing. He seems happy and content and for my sister and I we know that he is well cared for, safe and very well looked after. The staff don't seem to change much
which I think is a very good sign.
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Review from K F (Son of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has dementia and deteriorating health and could no longer be supported in his own home. Within a week of being in the home he appeared happy, clean and supported and showed improvement. Unfortunately he had a fall and was admitted to hospital but is back at the home now. Since he was discharged
on Wednesday he is already looking better. I would happily put myself into this home, they really look after my father.
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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