Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
Review Us
9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
Show Admirals Reach Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
  • 231
  • 112
  • 5
  • 0
  • 2
Date Published
  • 350
  • 41
  • 58
  • 78
  • 272
Reviewer Connection to Admirals Reach Care Home
  • 112
  • 70
  • 59
  • 29
  • 14
  • 11
  • 9
  • 9
  • 6
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 350, showing 61-80
Review from R A (Son-in-law of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father in law has been a resident here for about 19 months and settled in well now and seems quite comfortable. His highlight of the day are his meals which always look very nice and generally never wastes. Overall I think the family are quite happy with his care. The staff are friendly and helpful,
thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susie W (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had a challenging time in hospital and was very unwell therefore we could not place him back at home. He has stayed at Admirals Reach which has been kind, welcoming and reassuring for all of the family. My father can be quite awkward but all the staff are happy and patient. I would highly
recommend the care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Admirals Reach from another care home in another area approx 4 weeks ago. The difference in her well-being has been unbelievable.
She is now happy, content and taking an interest in life.
She has nothing but praise for all the staff and loves the food.
Despite being bedbound, the activities
team always go to see her and find time to talk to her. There are always staff on hand to discuss Mum's needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Daughter-in-law of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An excellent staff/client ratio - staff is always pleasant warm and welcoming. Our visits are often unannounced and we are greeted warmly. Our Dad is clean, well-fed, safe, and interacts with all the staff. The grounds are inviting. Any issues are communicated so we always know what's happening with
Dad. We would be happy to recommend Admirals Reach to other families. Thank you all for looking after him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue R (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always kind and considerate of residents' needs.
Always keep me informed of any issues Dad may have.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise B (Daughter of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment Mum began her 4 month stay in February 2023 and through her end-of-life care, the team of staff in Jellicoe House treated her with huge dignity, kindness and care. They sought to meet all of her needs and interacted with her with the gentleness she needed. The managers and care team
were also very supportive of me and my family. They were always happy to chat through any questions I had and provide regular updates.
I felt very satisfied with our choice of home and it has brought me great comfort to know that Mum was so well looked after.
Thank you so much to Jellicoe House, also to the manager and another particular member of staff in the office who was always happy to help with paperwork. I am grateful to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard T (Nephew of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle received fantastic, warm care for two and a half years at Nelson House at Admirals Reach.
He was well cared for in a loving environment.
He could not have received better care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Madge H (Resident) assisted by family/friend published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the entertainment staff are excellent in 'Nelson House'. I was sitting in the lounge and one of the residents was feeling unwell. The lady doing the entertainment went to her aid. Later the resident said the entertainment lady saved her life. Praise indeed!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S R (Son of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care team. Dad has been really well looked after and is very happy at Admirals Reach. Thank you so much!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful caring home. Dad has had fantastic care by knowledgeable staff. What I really like is the consistency of the staff who know him really well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynne W (Daughter of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Admirals Reach in July 2023. Our first impressions were very good and the staff recognised his needs and ways immediately and worked extremely hard with him. All staff are so helpful, and friendly and liaise with us to keep us informed. We are so happy!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was transferred to Admirals Reach Care Home in the summer of 2023 and as a family, we couldn't be happier with the care he is receiving. All of the staff are very attentive and work extremely hard to ensure all residents are happy and healthy. My dad has settled very well and the staff got to
know his needs and ways very quickly and liaised with the family at all times. We are so pleased with all aspects of care, friendliness and respect shown to my dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ivy H (Respite Resident) assisted by family/friend published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very restful stay. The staff was very helpful and very pleasant.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosalind T (Daughter of Resident) published on 18 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only recently at Admirals Reach Care Home - everyone has worked extremely hard to make her feel at home and settled and have worked with myself and my brother and sister to ensure that her needs are met but most importantly that she is seen as an individual and a valued member of the community.
The whole staff team have made what might have been a difficult transition much easier for Mum. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rose B (Wife of Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are outstanding and very caring and kind to my husband. He is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marta L (Friend of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Came in to see my friend who at 11 am hasn't been washed, no one came in to see how is he since 6.30 am. Staff sitting in the lounge doing nothing, all dirty,and my friend wasn't washed till the afternoon that day. Nobody even came to help him get out of the bed. It's ridiculous, the only person who
was nice and helpful was the receptionist.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Admirals Reach Care Home

Thank you for your feedback. We have consulted with the residents, and they have confirmed that they are capable of making decisions about their own personal care. This information is also documented in their personal care plan. The Manager maintains an open-door policy and is more than willing to schedule a meeting with you to provide additional reassurances. Regarding our colleagues, we will be convening a meeting to discuss and incorporate any valuable lessons learned from your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan C (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming place. Extremely clean rooms and communal areas. Friendly and knowledgeable staff, always keen to help. Lots of activities for residents to take part in. Visitors are made very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nathan P (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Incredible and supportive staff through the final months of my mothers life and before. Mum was always very vocal with how happy she was here, with a nearly 10 year stay before her passing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher S (Son of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had some very mistaken ideas of a care home, largely from seeing the odd bad one on TV. Due to mobility issues, she finally needed 24/7 care and our social worker helped us to choose a care home. Thankfully, we chose Admirals Reach Care Home and cannot speak highly enough of the care Mum is
receiving, she constantly thanks us and on our visit, rates the excellent food, the cleanliness, the social atmosphere and the patience and genuine care of all the staff and the security she now enjoys.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christina P (Daughter of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble for the caring staff at Nelson House - they really know their residents' personalities and adapt their care according to the needs of each person. Family members are welcomed and there is a friendly, calm and patient feel as you step into the home.
I haven't had enough
experience to rate food and drink and activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Admirals Reach Care Home to verify any information. View our terms and conditions. Admirals Reach Care Home has an Enhanced Service - more info.