Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
  • 231
  • 112
  • 5
  • 0
  • 2
Date Published
  • 350
  • 41
  • 58
  • 78
  • 272
Reviewer Connection to Admirals Reach Care Home
  • 112
  • 70
  • 59
  • 29
  • 14
  • 11
  • 9
  • 9
  • 6
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 350, showing 101-120
Review from Barbara B (Resident) published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very kind, food very nice, very satisfied.
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Review from Mark N (Grandson of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team have looked after my grandmother for many years and every house has taken great care of her. I am very grateful for the love, time, and care all the staff give all the time. Thank you.
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Review from Joyce M (Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very kind and helpful.
Food is nice; rooms are neat.
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Review from Anne C (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Admirals Reach Care Home for a few weeks now and has settled in nicely. The staff are excellent as is the food.
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Review from M S (Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find everyone very kind. The food is nice. I love the garden watching the pigeon in the water bowl having a bath. But I don't like the bed that much.
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Review from Jackie G (Niece of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very settled on Benbow Unit and the staff are lovely. He has only been here a short while but he seems happy.
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Review from Sheena R (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful for the wonderful care my mother has received from all the carers in Nelson House, they truly love my mum dearly. One member of staff, in particular, has done a great job keeping us informed about our mum. I know my mum is so cared for. My mum has built a special bond with some of the
carers. They are always kind, caring, and thoughtful. Blessings to them all.
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Review from Derick H (Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that I get is very good. The staff care caring to all the residents. We are all cared for with respect. We always get what we want. All the staff are good and always smiling, even when there is too much work to do. Quality of care is excellent, clean and good food.
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Review from D B (Nephew of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff. Very accommodating, especially as I was visiting with my 92-year-old mother. Staff on Benbow House home supported my aunt well during her time here.
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Review from Lisa P (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Admirals Reach is a lovely care home. The staff are caring and considerate and always available to talk to and share information with. Nothing is a problem. During the pandemic, they have been amazing keeping mum safe, happy, and cared for. I feel staff go above and beyond. Mum's very happy and settled
here and I feel confident she is safe and looked after well. Thank you Admirals Reach staff for all you do.
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Review from O B (Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after here.
Very friendly staff.
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Review from Gillian S (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are very friendly and supportive towards my dad and family. Very clean and fresh when I visit. Always gets in touch with the family if anything happens if he is ill or the doctor has to be called to.
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Review from Irene R (Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent - very helpful. Food good and choice.
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Review from Sheila C (Wife of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care home staff are always very helpful and friendly, and my husband is always clean and his bed always has fresh, clean bedding, room is clean and tidy, a very nice place to visit.
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Review from Kelvin S (Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here.
I like the food.
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Review from Steve B (Son of Resident) published on 5 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for nearly 2 years. In that time she has received the best care and treatment it's possible to have. Whenever my mum is not well, the staff pick it up quickly and a doctor is called. The nurses and everyone on Benbow House are working so hard during this awful pandemic
but still provide 5-star care.
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Review from Doreen H (Resident) published on 21 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel like I am being looked after and I am happy here.
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Review from J C (Resident) published on 22 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place, lovely food and friendly staff.
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Review from S N (Resident) published on 4 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here. The staff are very nice to me and I'm content. Nice place to stay.
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Review from Terry H (Son of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is reaching the final days of her life. The staff are doing everything possible to ensure her continued care. The staff treat her with dignity and respect. I must mention two staff members who are providing a continuity of care for my mum and for me. I feel that they go above and beyond to ensure
final days are pain-free, comfortable and peaceful. We can ask for no more.
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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