Admirals Reach Care Home

The place is very nice and clean. The carers have provided excellent care and treat you with respect.

Mum has been here just over 6 weeks. As a family, we have been pleased with her care so far. She seems to be well looked after in terms of cleanliness and comfort. Communication between staff and family has been good so far. The staff are friendly and attentive. I have noticed a warm welcoming atmosphere.

The staff are always attentive. The room is always warm and clean. Mum seems happy and well cared for. Overall very happy, thank you.

We are grateful every day for the care Mum receives. This year we were especially touched by the way several carers made a point of telling us how happy they were that Mum was making a good recovery from her hip replacement. It's comforting to know that she is being looked after with such compassion. As the years pass we are continually impressed by the way you all keep doing such a difficult and stressful job with patience, kindness and respect. Your hard work and dedication is very much appreciated.

We are very impressed with the high quality of care. Our grandad has been to a few homes and this one is the best by far. They spend time with him, do their best to keep him well-fed with nutritious drinks and on his birthday they got him a cake with candles and made his day special. Every staff member is friendly and helpful. We really appreciate everything they do for our grandad!

Thank you to all the staff at Admirals Reach Care Home for the care you provide to Mum. She is a lot calmer than when at home. Cleaner and tidier and settled. The staff are always engaging with the residents and their families. Very happy with the level of care provided to Mum.

The staff are very caring, friendly, compassionate, cheerful and attentive. They engage with each of the residents with the same compassion and always ensure they're clean, tidy and well-nourished. We reviewed several homes before choosing a place for Dad. Admirals Reach looked good then and we've not been disappointed.

I do not have any problems whatsoever. The food is excellent. The staff are wonderful, 100% caring. The room is always nice and clean. I've got everything I need. The activities team are wonderful and the entertainment is very exciting.

The care and support Mum had been given was exceptional. The management team, office team and care staff that looked after Mum were amazing and supported Mum throughout all her health-related ups and downs. The activities staff were also brilliant and very supportive to Mum trying to adjust activities to her blind condition, as well as the kitchen staff who really tried their best to accommodate Mum's very strict dietary requirements. If there were any issues the care home manager would meet with Mum and us to resolve them immediately. Mum is very grateful. She has now been transferred to London to be closer to family. We actually tried 3 care homes in Chelmsford. We chose here as we felt it was the most smoothly managed (as much as you can in a home with elderly residents where every day is different), we were listened to and they were very caring. Thank you!

I couldn't wish for a better place for my Dad to be. He seems happy and well looked after. Couldn't ask for more. Thank you.

To anyone looking to find a care home for a family member, I would fully recommend Admiral's Reach.

As hard as it is to see my dad the way he is, I can honestly say when I leave him I know he is being taken care of. You hear of all the horror stories in some places but there's never been an incident or a concern with my father.

My Father in law has been a resident here for about 19 months and settled in well now and seems quite comfortable. His highlight of the day are his meals which always look very nice and generally never wastes. Overall I think the family are quite happy with his care. The staff are friendly and helpful, thank you!

Despite being bedbound, the activities team always go to see her and find time to talk to her. There are always staff on hand to discuss Mum's needs.

An excellent staff/client ratio - staff is always pleasant warm and welcoming. Our visits are often unannounced and we are greeted warmly. Our Dad is clean, well-fed, safe, and interacts with all the staff. The grounds are inviting. Any issues are communicated so we always know what's happening with Dad. We would be happy to recommend Admirals Reach to other families. Thank you all for looking after him.

Thank you so much to Jellicoe House, also to the manager and another particular member of staff in the office who was always happy to help with paperwork. I am grateful to you all.

He could not have received better care.

I think the entertainment staff are excellent in 'Nelson House'. I was sitting in the lounge and one of the residents was feeling unwell. The lady doing the entertainment went to her aid. Later the resident said the entertainment lady saved her life. Praise indeed!

Wonderful care team. Dad has been really well looked after and is very happy at Admirals Reach. Thank you so much!

A wonderful caring home. Dad has had fantastic care by knowledgeable staff. What I really like is the consistency of the staff who know him really well.