Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
  • 231
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Date Published
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Reviewer Connection to Admirals Reach Care Home
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Total of 350, showing 121-140
Review from Sally A (Goddaughter of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a wonderful visit. The staff are outstanding in their care for my god-mother.
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Review from H H (Husband of Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful visit to our loved one. Thank you to all the very caring staff this means so much to me.
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Review from Brian W (Son-in-law of Resident) published on 8 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to leave a review on behalf of my father-in-law who was a resident in Admirals Reach Care Home, Chelmsford until recently when he sadly passed away.
He was in Mountbatten Community where he absolutely loved being during his short stay. He was constantly telling everyone how much he liked
it there, how kind all the staff were to him. In this respect he meant this compliment to be for everyone involved in his care, from, kitchen staff, wellbeing staff, housekeeping staff, carers and nurses as well as the management team who had made it possible for him to come to live there.
Prior to being in the Mountbatten Community he was living on his own and had been diagnosed with early-onset Alzheimer's and was struggling to manage his basic needs even though the family he had in Chelmsford tried their best to help in whatever way they could. The COVID lockdown made it very difficult and it certainly had a profound effect on him.
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Review from Julie E (Daughter of Resident) published on 17 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Admirals Reach in June from hospital, she lives in Benbow House, so far I have been impressed with the care my mum receives, we are kept informed of any changes in Mum's health and wellbeing at all times. Mum seems relaxed, the hardest thing has been not being able to visit and help with
Mum's care cos of lockdown, but the staff do their best. We are very happy with the service so far and would recommend Benbow House at Admirals Reach Care Home and the friendly staff.
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Review from S P (Resident) published on 17 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is good, and the staff are kind.
I am happy here, no concerns.
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Review from T S (Resident) published on 3 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care. The food is lovely. The staff look after me and my wife.
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Review from Kevin S (Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best care home of the lot. Excellent staff and the food is great. I am very happy.
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Review from Duncan C (Son of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During our mothers stay at Admirals Reach. Jericho House for the last five months on end of life care was excellent. The staff were so kind and treated our Mother as part of their family with care, compassion, dignity and respect for all her needs. She enjoyed the activities and her lovely room looking
out to the garden, she even named a squirrel that visited her daily outside her room window. Under the present circumstances, we were not allowed to visit the home to keep it virus free. The nurses reported to us when there was a change and were there for our Mum till the end. Which we are indebted to them and can't thank them enough for making her passing as peaceful as possible making sure she did not die alone and with dignity, they are absolutely brilliant.
We would highly recommend Admirals Reach to everyone.
Our Deepest Thanks to all the staff.
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Review from S A (Son of Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just I would like to say, that the staff are so kind and caring. Every time I come my dad looks fresh and clean. I could not ask for more. Thank you.
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Review from Julie (Daughter of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My lovely mum spent the last 7 months of her life here and was treated wonderfully by the lovely staff in Nelson House. We were welcomed every day and allowed to assist in her care and well being. The staff were caring and compassionate and assisted our family with supporting my darling mum to the end.
Thank you everyone.
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Review from Rita F (Daughter of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very happy in the 3 years Mum was at Admirals Reach. It has been sad to watch her decline and then her inevitable death, but the staff have all been wonderful, understanding and attentive to her needs.
Thank you to all the staff - you do a great job!
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Review from Francis J (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful Staff, very welcoming and helpful,
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Review from M M (Wife of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my husband came into the nursing home which is almost six weeks ago I have found the nursing staff and most carers are kind and helpful, also the cleaners and domestic staff who do the washing and ironing are extremely good, as are the staff who do the recreational jobs who are excellent. All
in all, I am happy that my husband is well looked after.
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Review from S G (Granddaughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful and caring staff. Our grandmother is well looked after. I came away feeling content that good care has been provided.
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Review from Sylvia J (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were treated to a lovely anniversary cake and presents today which is typical of all staff at Admirals Reach, in particular Benbow Unit. My husband is treated very well here and is happy.
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Review from T P (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is well looked after and I feel happy that he is in a safe and secure environment.
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Review from Theresa R (Niece of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt is extremely happy in her new home. I find the staff caring and friendly. If we have any problems it is always dealt with promptly.
My only critic is access to the building. Due to my work commitments, I often have to visit in my lunch break, I do appreciate this very inconvenient and staff
are busy. I often wait for over five minutes before a member of staff is available to let me in. Sadly this time eats into my visiting time. Then I have to search for staff to let me out.
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Review from Janet M (Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased to be taken in when it was difficult to find a place.
All staff are very friendly and welcoming.
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Review from Tony H (Husband of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed generally with the friendliness and caring of the staff at Admirals Reach. The staffing levels are higher than the only other care home that I have experience of. My wife has been in residence for about 7 weeks so early days for an in-depth assessment. The food is plentiful with
a good selection. The decor and furnishings are rather tired. Most blinds are broken in the conservatory. There were not sufficient portable tables but I understand this will be addressed in the next week.
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Review from M B (Resident) assisted by family/friend published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round!
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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