Admirals Reach Care Home

My dad came to Admirals Reach in July 2023. Our first impressions were very good and the staff recognised his needs and ways immediately and worked extremely hard with him. All staff are so helpful, and friendly and liaise with us to keep us informed. We are so happy!

My dad was transferred to Admirals Reach Care Home in the summer of 2023 and as a family, we couldn't be happier with the care he is receiving. All of the staff are very attentive and work extremely hard to ensure all residents are happy and healthy. My dad has settled very well and the staff got to know his needs and ways very quickly and liaised with the family at all times. We are so pleased with all aspects of care, friendliness and respect shown to my dad.

A very restful stay. The staff was very helpful and very pleasant.

Mum has only recently at Admirals Reach Care Home - everyone has worked extremely hard to make her feel at home and settled and have worked with myself and my brother and sister to ensure that her needs are met but most importantly that she is seen as an individual and a valued member of the community. The whole staff team have made what might have been a difficult transition much easier for Mum. Thank you.

Came in to see my friend who at 11 am hasn't been washed, no one came in to see how is he since 6.30 am. Staff sitting in the lounge doing nothing, all dirty,and my friend wasn't washed till the afternoon that day. Nobody even came to help him get out of the bed. It's ridiculous, the only person who was nice and helpful was the receptionist.

A very welcoming place. Extremely clean rooms and communal areas. Friendly and knowledgeable staff, always keen to help. Lots of activities for residents to take part in. Visitors are made very welcome.

Incredible and supportive staff through the final months of my mothers life and before. Mum was always very vocal with how happy she was here, with a nearly 10 year stay before her passing.

My mother had some very mistaken ideas of a care home, largely from seeing the odd bad one on TV. Due to mobility issues, she finally needed 24/7 care and our social worker helped us to choose a care home. Thankfully, we chose Admirals Reach Care Home and cannot speak highly enough of the care Mum is receiving, she constantly thanks us and on our visit, rates the excellent food, the cleanliness, the social atmosphere and the patience and genuine care of all the staff and the security she now enjoys.

Myself, my husband and my brother stayed with my mum for the last 27 hours of her life as we wanted to be with her at the end. We were offered drinks and food and plenty of hugs at this awful time, we felt like one big family. We cannot thank the amazing staff enough for helping us through this awful time.

It is alwats such an enjoyable experience visiting my mum. I travel from Canada every couple of months unexpectedly and always find my mum happy. There are always staff on hand looking after the residents. I cannot speak more highly of the care given to Mum. I look always look forward to my visit to this wonderful care home. Thank you from the bottom of my heart.

Mum was moved from another care home in May 2023 as she needed more support. We cannot fault the care Mum has been receiving at Admirals Reach. The staff are brilliant with her and work very hard to ensure she is looked after properly. We've gone from feeling like we had to visit every day at the other care home to feeling confident she is well cared for, so we can rest well knowing she is ok. We are very grateful to the staff at Admirals Reach for their excellent caregiving, as watching our loved one deteriorate is difficult and upsetting enough, but Admirals Reach made it that little bit easier to cope with.

I find Admirals Reach staff friendly, efficient and kind. Always ready with a smile and help. The activities ladies are always helpful and try to engage the residents, sometimes not an easy job!

I have to say I have been to many care homes as I am a visitor for my church and this is the very best one I have ever been in. The care is amazing and I love the little badges "Show love" and "Be kind" and you certainly do! Keep up the amazing work! Very well done!

Very clean, lovely carers. Patients are always clean and well-dressed. Drinks are always there for them.

Mum has been treated with care, dignity and respect since being here. Nothing is too much trouble. Mum has gained weight too. Seems a lot happier and mixing with other residents and the way she's treated makes me so happy. Mum's every need is catered for. I'm so happy we found this home as her last one was bad. Have seen such a difference, since she's been here, for the best.

I am really happy with the care Mum gets in this home. All the staff are really good with the residents etc. Never a problem. I am so at ease with not having to worry about Mum etc.

I find that the care given here is excellent. They treat the patients as human beings, and the staff are caring and helpful both to myself and my wife.

As my mum's dementia progressed she needed more day-to-day personal hygiene care. Admirals Reach was able to provide this care and more. Mum has settled well here and our visits are always of a positive nature. Their ethos of gathering all the residents together in the day room has helped with her interaction with the other residents and visiting family and friends.

I have found this care home to be kind, caring and seeing to my dad's needs. He has only been here a few months but he seems happy here and the carers and nurses go out of their way to make him comfortable and content.

Very happy. Staff excellent. Very nice food.