Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Admirals Reach Care Home
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Total of 350, showing 141-160
Review from N F (Son of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well looked after and Dad visits most days.
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Review from O B (Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very surprised to be here buts it's ok. Thought I could walk better. Looked after myself for 14 years. Nice to have an alarm system.
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Review from M G (Wife of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for almost two years and has made good physical progress despite the illness of dementia. The activities could be improved, whilst bands, groups of singers are entertaining, more one to one activities would be better for those residents who can take part as this appears lacking.
I know the home has experienced difficulty in recruiting cleaning staff so this does show in some areas. My husband has previously been in two other homes and hospital, all have been poor experiences. I would not want him to be anywhere else but Jellicoe.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Admirals Reach Care Home

Thank you for your positive feedback regarding the home overall. In relation to activities, the Wellbeing Coordinators are carrying out one to one and daily activities on each community according to their scheduled programme which we will be happy to discuss with you. We are currently recruiting for housekeeping staff and in the meantime caring staff are covering their shifts where needed.

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Review from T B (Stepson of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I come down when I am able once a month. I have always found my relative to be happy and content. The staff are always friendly.
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Review from G J (Partner of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and leaders and staff on Benbow are caring and efficient. They work hard to help residents. I am so glad my partner is in this home as I know he is cared for and I don't have to worry.
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Review from Helen A (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know my mother loves it here. It's clean. She loves the food. The carers are wonderful. They smile all the time.
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Review from Linda R (Daughter of Resident) published on 3 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff, nice meals. Always plenty of carers around, try hard to entertain residents. Laundry tends to go missing and have had to ask for my mother to be changed on occasion. My mother requires nursing as she has a peg and found the nurses excellent. Good communication regarding my mother.
Reply from Clare Sheehan at Admirals Reach Care Home

Thank you for your positive feedback regarding the staff at the home which I have shared with the team. I understand that the labels kindly provided by family members had come off during the wash in our laundry, for which we apologise, however, we did manage to return all the laundry items before your relative left the home.

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Review from A B (Son of Resident) published on 1 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with care home and staff. All residents treated with dignity and care and attention. Residents receive individual care and carefully monitored. Care home cleanliness is good. Residents appear happy and comfortable. Activities regularly organised and enjoyed by all. Activities are well planned
and of good quality. Decor and some furniture and furnishings could be improved.
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Review from Simon F (Son of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the level of care provided. Staff are friendly, caring and hardworking. Care staff and nurses not only care for my resident mother but also support my 87-year-old father who visits almost every day. Staff build an attachment to patients, appropriate attentiveness based on knowledge
of needs. Therefore staff turnover should be kept to a minimum. Food and laundry excellent.
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Review from R A (Granddaughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very comfortable nursing home, with a 'home from home' feel. Staff are very friendly and helpful. Food options are exceptional. High standard of care provided.
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Review from J H (Daughter of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive and treated my dad with dignity. They were very lovely towards the family when the time came to say goodbye. Thank you so much.
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Review from J H (Daughter of Resident) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has only been here for 2 weeks. He has not entirely settled in yet but he is loving the food. The staff are very kind and patient.
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Review from B C (Wife of Resident) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't believe it's been over 6 years since my husband has been in Jellicoe. As I have said in the past it is the most wonderful home, with all the staff working so hard. He receives the greatest of care, always clean, well shaven and looking tidy. This is now his forever home and a lot of the time it
feels like my home too. Just a big thank you to everyone.
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Review from T N (Son of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The standard of care in Jellicoe has been exemplary.
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Review from E C (Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being on the one floor is a bonus. The care is great. I would recommend to anyone.
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Review from Robert S (Husband of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in care for 3 1/2 years, the last 14 months at Jellicoe House. I have experienced care homes as my wife's mother had Parkinson's and her sister Vascular Dementia which my wife and myself had to deal with. I help my wife with her breakfast every morning and welcomed in by the staff with
a kind word and a happy smile. When I arrive members of staff are busy cleaning or returning clean laundry all with a good morning and smile. My wife is washed, clean and tidy, looking comfortable. Breakfast is always ready on a tray with a cup of tea and biscuits for me. Again in the evening, the meal is good. The entertainment is good with a newsletter to keep you up to date. Staff do an excellent job every day.
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Review from Sharon T (Daughter-in-law of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always friendly and have a chat.
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Review from John F (Son-in-law of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been here for nearly three years. She is well cared for; the staff are very kind, good-humoured, patient and relate to residents well. Sometimes in what seem to be difficult circumstances.
Sometimes the residents might benefit from more stimulation but it is appreciated that is
often challenging to organise.
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Review from C H (Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very lucky to be here. I have nothing to complain about.
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Review from Myriam B (Daughter of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's care is excellent she keeps very well and is looked after and cared for extremely well.
I find the staff helpful and friendly.
My mother is always clean and eats enough, there is plenty of drinks all day as well. On the whole, it is very well run.
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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