Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.7 361 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing, residential dementia and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided by Admirals Reach Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Contact Admirals Reach Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Admirals Reach Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (361)

9.7

Admirals Reach Care Home has a Review Score of 9.7 (9.667) out of 10, based on 84 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 361 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Admirals Reach Care Home
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Review from Julie (Daughter of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My lovely mum spent the last 7 months of her life here and was treated wonderfully by the lovely staff in Nelson House. We were welcomed every day and allowed to assist in her care and well being. The staff were caring and compassionate and assisted our family with supporting my darling mum to the end.
Thank you everyone.
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Review from Rita F (Daughter of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very happy in the 3 years Mum was at Admirals Reach. It has been sad to watch her decline and then her inevitable death, but the staff have all been wonderful, understanding and attentive to her needs.
Thank you to all the staff - you do a great job!
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Review from Francis J (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful Staff, very welcoming and helpful,
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Review from M M (Wife of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my husband came into the nursing home which is almost six weeks ago I have found the nursing staff and most carers are kind and helpful, also the cleaners and domestic staff who do the washing and ironing are extremely good, as are the staff who do the recreational jobs who are excellent. All
in all, I am happy that my husband is well looked after.
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Review from S G (Granddaughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful and caring staff. Our grandmother is well looked after. I came away feeling content that good care has been provided.
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Review from Sylvia J (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were treated to a lovely anniversary cake and presents today which is typical of all staff at Admirals Reach, in particular Benbow Unit. My husband is treated very well here and is happy.
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Review from T P (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is well looked after and I feel happy that he is in a safe and secure environment.
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Review from Theresa R (Niece of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt is extremely happy in her new home. I find the staff caring and friendly. If we have any problems it is always dealt with promptly.
My only critic is access to the building. Due to my work commitments, I often have to visit in my lunch break, I do appreciate this very inconvenient and staff
are busy. I often wait for over five minutes before a member of staff is available to let me in. Sadly this time eats into my visiting time. Then I have to search for staff to let me out.
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Review from Janet M (Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased to be taken in when it was difficult to find a place.
All staff are very friendly and welcoming.
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Review from Tony H (Husband of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed generally with the friendliness and caring of the staff at Admirals Reach. The staffing levels are higher than the only other care home that I have experience of. My wife has been in residence for about 7 weeks so early days for an in-depth assessment. The food is plentiful with
a good selection. The decor and furnishings are rather tired. Most blinds are broken in the conservatory. There were not sufficient portable tables but I understand this will be addressed in the next week.
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Review from M B (Resident) assisted by family/friend published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round!
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Review from N F (Son of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well looked after and Dad visits most days.
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Review from O B (Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very surprised to be here buts it's ok. Thought I could walk better. Looked after myself for 14 years. Nice to have an alarm system.
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Review from M G (Wife of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for almost two years and has made good physical progress despite the illness of dementia. The activities could be improved, whilst bands, groups of singers are entertaining, more one to one activities would be better for those residents who can take part as this appears lacking.
I know the home has experienced difficulty in recruiting cleaning staff so this does show in some areas. My husband has previously been in two other homes and hospital, all have been poor experiences. I would not want him to be anywhere else but Jellicoe.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Admirals Reach Care HomeThank you for your positive feedback regarding the home overall. In relation to activities, the Wellbeing Coordinators are carrying out one to one and daily activities on each community according to their scheduled programme which we will be happy to discuss with you. We are currently recruiting for housekeeping staff and in the meantime caring staff are covering their shifts where needed.
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Review from T B (Stepson of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I come down when I am able once a month. I have always found my relative to be happy and content. The staff are always friendly.
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Review from G J (Partner of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and leaders and staff on Benbow are caring and efficient. They work hard to help residents. I am so glad my partner is in this home as I know he is cared for and I don't have to worry.
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Review from Helen A (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know my mother loves it here. It's clean. She loves the food. The carers are wonderful. They smile all the time.
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Review from Linda R (Daughter of Resident) published on 3 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff, nice meals. Always plenty of carers around, try hard to entertain residents. Laundry tends to go missing and have had to ask for my mother to be changed on occasion. My mother requires nursing as she has a peg and found the nurses excellent. Good communication regarding my mother.
Reply from Clare Sheehan at Admirals Reach Care HomeThank you for your positive feedback regarding the staff at the home which I have shared with the team. I understand that the labels kindly provided by family members had come off during the wash in our laundry, for which we apologise, however, we did manage to return all the laundry items before your relative left the home.
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Review from A B (Son of Resident) published on 1 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with care home and staff. All residents treated with dignity and care and attention. Residents receive individual care and carefully monitored. Care home cleanliness is good. Residents appear happy and comfortable. Activities regularly organised and enjoyed by all. Activities are well planned
and of good quality. Decor and some furniture and furnishings could be improved.
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Review from Simon F (Son of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the level of care provided. Staff are friendly, caring and hardworking. Care staff and nurses not only care for my resident mother but also support my 87-year-old father who visits almost every day. Staff build an attachment to patients, appropriate attentiveness based on knowledge
of needs. Therefore staff turnover should be kept to a minimum. Food and laundry excellent.
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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 84 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 83 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Admirals Reach Care Home is calculated as follows: ( (706 Excellents x 5) + (272 Goods x 4) + (8 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 997 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 83 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 83 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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