Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.6 350 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 158 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1399
  • Self-Funded Nursing Care: from £1499
  • Self-Funded Nursing Dementia Care: from £1599
  • RESPITE Self-Funded Residential Care: from £1428
  • RESPITE Self-Funded Residential Dementia Care: from £1539
  • RESPITE Self-Funded Nursing Care: from £1649
  • RESPITE Self-Funded Nursing Dementia Care: from £1759

These prices are only a guideline, please contact Admirals Reach Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lal Mangalam (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (158)

Admirals Reach Care Home Reviews (350)

9.6

Admirals Reach Care Home has a Review Score of 9.6 (9.643) out of 10, based on 78 reviews in the last 2 years.
Over all time Admirals Reach Care Home has 350 reviews.

Overall Experience
  • 231
  • 112
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Date Published
  • 350
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Reviewer Connection to Admirals Reach Care Home
  • 112
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  • 59
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  • 2
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Total of 350, showing 161-180
Review from R M (Son of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the floor staff very approachable and helpful whenever my mothers had a problem and she always gives the food and care top marks. (Her words)
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Review from Peter S (Son of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Admirals Reach Care Home for four years. Since day one cannot fault the service of the staff.
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Review from Lisa E (Granddaughter of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind staff and lovely and clean. Nan is happy here.
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Review from Rita T (Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory so far highly recommend this place.
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Review from G F (Husband of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is more settled now with credit to all the staff for their attention, which is deeply appreciated.
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Review from Christine C (Daughter of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers, staff here are very kind and caring. Mum always looks clean and tidy. Plenty of food for her needs and her room is nicely kept.
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Review from Philip R (Husband of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and polite.
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Review from Fiona W (Daughter of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff of Benbow Unit are brilliantly understanding, caring and sympathetic in the way they look after my mother who presents them with daily challenges! I thoroughly recommend the unit.
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Review from Kathy C (Sister of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My lovely sister was in the care home for about five months, the room was nice and clean, staff was very nice and the food was fine. I recommend the home to anyone who has a relative that needs care.
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Review from M H (Granddaughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very lovely home. Staff are pleasant and kind. Nan is very happy.
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Review from Anne R (Wife of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with standard of care.
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Review from Diane H (Daughter of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent. The food is wonderful. Nothing is too much trouble for the staff. Deserve lots of praise.
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Review from L D (Daughter of Resident) published on 18 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my mum is receiving is of a high standard along with the meals.
Staff very helpful, caring and understanding. Short staffing at some times and cleanliness slips on bedroom, toilets and main areas. Activities needs a new fresh look into more activities to cater for their needs. We are still
waiting over a year for a new refurbishment, more colour, texture, relaxing for all.
Reply from Clare Sheehan, Careline Advisor at Admirals Reach Care Home

Thank you for your comments on the high standards of care your Mother receives at Admirals Reach. We are in the process of employing 3 new housekeeping staff, meanwhile, we have requested our own staff to cover where needed. Residents have plenty of activities planned by the well-being coordinators following consultation from Residents and their families, however, we welcome any new suggestions. We are still waiting for the confirmation of the date for refurbishment.

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Review from P O (Niece of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the home and care.
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Review from J B (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my mum is receiving in this lovely home.
She has been very settled since she arrived.
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Review from Barbara C (Niece of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are always welcomed when visiting the home to visit my aunt. She seems very happy and content to be living here. She enjoys the company and does not seem lonely. She enjoys the food and entertainment. We are happy that we do not have to worry about her as she is well looked after.
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Review from Mike Y (Brother of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A safe, caring and comfortable environment. The staff are friendly and approachable.
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Review from Jane R (Daughter of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been happy with the care and support at Benbow. Staff are good at recognising breathing difficulties and respond quickly and appropriately. Since being at Benbow my general health has been monitored well.
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Review from Ray R (Brother of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have done a great job in looking after my brother, he has Alzheimer's and is often very agitated but is very happy in the Admirals Reach environment.
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Review from Susan H (Daughter-in-law of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been a resident for a couple of months now. We have noticed a change in her. She is interacting with staff and residents, very chatty now. She looks well, clean and always well dressed. Her regular medication is also obvious to see. Her room is excellent. Staff seem very knowledgeable
and caring.
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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 78 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Admirals Reach Care Home is calculated as follows: ( (657 Excellents x 5) + (241 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 926 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk

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