Elmcroft Care Home

Brickhouse Road, Tolleshunt Major, Maldon CM9 8JX
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9.4 47 Reviews
  • Elmcroft Care Home, Maldon
Elmcroft Care Home, is modern purpose-built single storey home situated in a rural tranquil location near the village of Tolleshunt Major, Maldon, Essex. The home is registered to provide both residential and nursing care for up to 54 residents in two separate units. Both buildings are designed to provide a pleasant and comfortable environment.

Each unit has separate living areas, with self-contained kitchens, bathrooms, lounges and dining areas. Each living area has around 26 bedrooms. All bedrooms are single with en-suite facilities. Two of the rooms have been specifically designed and can be made available as a shared double if they so wish.

All residents are encouraged to bring their own ornaments and smaller items of furniture (in line with fire regulations) to personalise their room.

The home has a fully equipped central kitchen and trained catering staff. A varied diet and daily choices are offered at each mealtime and special diets can be catered for.

The care home employs people from a variety of backgrounds and are committed to developing staff with an excellent training programme.
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Care Provided by Elmcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

Fees are determined, following a specific assessment of individual need.

The price(s) shown are provided by the care home. Contact Elmcroft Care Home for full pricing details and T&Cs.

Contact Elmcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Elmcroft Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alex Bragg (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Parking available on site

Elmcroft Care Home Reviews (47)

9.4

Elmcroft Care Home has a Review Score of 9.4 (9.387) out of 10, based on 13 reviews in the last 2 years.
Over all time Elmcroft Care Home has 47 reviews.

Overall Experience
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Date Published
  • 47
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Reviewer Connection to Elmcroft Care Home
  • 20
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Total of 47, showing 41-47
Review from P J T (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything at Elmcroft with care, cleanliness, rooms etc. Office staff, management and nurses are exceptional - staff always helpful and pleasant. On occasion though, I have been alone in the lounge full of residents with no staff present.


Food sometimes looks unappealing. Activities

are poor - nothing greared towards men. Lack of exercises for all residents is a problem.
Reply from Jean-Claude Baya, General Manager at Elmcroft Care HomeWe appreciate all comments very much and it is through comments like these that we can improve our service even more. We have been recruiting for activity practitioners to no avail so far and we would endeavour to continue to do so until we have such staff in place.
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Review from Jason L (Son of Resident) published on 8 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at this care home for almost 1 year now and absolutely loves it there. The staff are brilliant with her and us.
All of the staff are so friendly and nothing is ever a problem for them.


Good to know our mum is in good hands.

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Review from S B (Son of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to this home in December after being in hospital for a few weeks. The staff at the care home made my mum very welcome and also my family members. She was very well supported and was treated with dignity.
My mum sadly passed away but at peace, with staff there taking care of her. I will
always be grateful.
The care home management were very supportive at this hard time.
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Review from Alan K (Son of Resident) published on 16 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my mum was only at Elmcroft for a short time, I found everything especially the staff to be excellent.
I would have no hesitation in recommending Elmcroft to anyone.
The manager and his team are doing an excellent job.
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Review from Roger C (Brother of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention all round.
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Review from Nora W (Resident) published on 6 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is with the greatest pleasure that I write to tell you about the Elmcroft Care Home in Tolleshunt Major. I came here with my husband who needed respite care having come from hospital for 2 weeks. We have experienced nothing but love, kindness and care from the staff of the whole home, and excellent
medical care. We are fortunate enough to be able to stay here permanently as there was a room available for us. We are having to sell our house in order to be here! The manager is the most kindly and understanding manager anyone could wish for. This home is excellently run and we give it 100% markings.
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Review from Robert M (Son of Resident) published on 28 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has settled into Elmcroft care home better than we hoped. After over 50 years of living in his own house, the decision to place him in a care home was not easy to take but we needn't have worried. Elmscroft has proved to be an exceptional home for him to now reside. Everything about the
home has proved perfect - the staff are all lovely, friendly, cheerful yet extremely professional and nothing has been too much trouble. The home itself is all on one level and not too large and is kept spotlessly clean. There is regularly something going on for the residents to partake in. My father's dementia has progressed to a level where his involvement is minimal but even so, rather than being left in his room, on his own, he willingly spends every day in the main lounge with other residents and appears quite contented, leaving us reassured that everything that needs to be done for him is being done.
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Current Review Score: 9.4 (9.387)

Overview of Review Score

The Review Score of 9.4 (9.387) out of 10 for Elmcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.587 for Elmcroft Care Home is calculated as follows: ( (116 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 150 Ratings = 4.587
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Elmcroft Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (4)

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Alex Bragg

Job Title: Interim Manager

Alex Bragg is the regional manager who is managing Elmcroft care home as an interim manager. Please contact Alex Bragg for any further information on Elmcroft Care Home

Diana

Diana Nkerabahizi

Job Title: Deputy Manager Joined: 2025

My name is Diana and I am a Registered Nurse of over 16 years. I joined Elmcroft Care Home in April 2025 as the Deputy Manager.


I've always enjoyed working in care homes because it gives the chance to really get to know the residents and support them in a personal and meaningful way.


I care deeply about making sure everyone feels safe, respected and well looked after. I'm also passionate about supporting the team and helping create a positive and caring environment for both staff and residents.


My favourite part of the day is seeing those I look after laugh.

Julie

Julie Redwood

Job Title: Office Manager Joined: 2024

My name is Julie and I am the Office Manager at Elmcroft Care Home, I joined in 2024 and my role is to meet and greet and help run the business functions of the care home.


I bring many years of experience of administration with me and my favourite part of the day is saying hello to residents in the morning when coming through the door.

Julie

Julie Stone

Job Title: Wellbeing Lead Joined: 2025

My name is Julie and I have worked as an Activities Coordinator for many years and joined Elmcroft in January 25. From the moment I started, I’ve truly loved every minute spent with our wonderful residents—they bring me so much joy every day.


Creating moments of happiness through meaningful activities is the most rewarding part of my role. I’ve developed a bespoke activity programme that is tailored to each resident’s individual interests and needs, ensuring a person-centred approach to care. I always encourage feedback and suggestions so that the activities we offer remain engaging, inclusive, and enjoyable for everyone.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmcroft Care Home to verify any information. View our terms and conditions. Elmcroft Care Home has an Enhanced Service - more info.