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Elmcroft Care Home

Brickhouse Road, Tolleshunt Major, Maldon, Essex CM9 8JX
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Office staff, management and nurses are exceptional - staff always helpful and pleasant.P J T(Daughter of Resident/Service User)
Elmcroft Care Home, Maldon
the staff are so friendly and nothing is ever a problem for themJason L(Son of Resident/Service User)
Elmcroft Care Home, Maldon
I would have no hesitation in recommending Elmcroft to anyone.Alan K(Son of Resident/Service User)
Elmcroft Care Home, Maldon

Elmcroft Care Home, is modern purpose-built single storey home situated in a rural tranquil location near the village of Tolleshunt Major, Maldon, Essex. The home is registered to provide both residential and nursing care for up to 54 residents in two separate units. Both buildings are designed to provide a pleasant and comfortable environment.

Each unit has separate living areas, with self-contained kitchens, bathrooms, lounges and dining areas. Each living area...  

Care Provided by Elmcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,400From £1,400

Fees are determined, following a specific assessment of individual need.

Contact Elmcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Alex Bragg (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Parking available on site

Elmcroft Care Home Reviews (48)

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9.4

Elmcroft Care Home has a Review Score of 9.4 (9.442) out of 10, based on 14 reviews in the last 2 years. Over all time Elmcroft Care Home has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from K W (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident of Elmcroft since November 2016. Whilst unsettled at first, she has become accepting of her disabilities albeit sometimes very confused with her dementia. We as a family, are satisfied with the care mum gets. We visit four times a week, so monitor her status very vigorously. The care is good but always could be improved. Carers need to be reminded, it is the residents home, and therefore shouldn't be a 'chore' to look after them. Paperwork is excessive, and more time should be spent with residents.

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Review from P J T (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card
Overall Experience

Very happy with everything at Elmcroft with care, cleanliness, rooms etc. Office staff, management and nurses are exceptional - staff always helpful and pleasant. On occasion though, I have been alone in the lounge full of residents with no staff present.

Food sometimes looks unappealing. Activities are poor - nothing greared towards men. Lack of exercises for all residents is a problem.

Reply from Jean-Claude Baya, General Manager at Elmcroft Care Home

We appreciate all comments very much and it is through comments like these that we can improve our service even more. We have been recruiting for activity practitioners to no avail so far and we would endeavour to continue to do so until we have such staff in place.

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Review from Jason L (Son of Resident) published on 8 May 2017 Submitted via Website
Overall Experience
My mum has been at this care home for almost 1 year now and absolutely loves it there. The staff are brilliant with her and us.

All of the staff are so friendly and nothing is ever a problem for them.

Good to know our mum is in good hands.

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Review from S B (Son of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
My mum came to this home in December after being in hospital for a few weeks. The staff at the care home made my mum very welcome and also my family members. She was very well supported and was treated with dignity.
My mum sadly passed away but at peace, with staff there taking care of her. I will always be grateful.

The care home management were very supportive at this hard time.

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Review from Alan K (Son of Resident) published on 16 February 2017 Submitted via Postal Card
Overall Experience
Whilst my mum was only at Elmcroft for a short time, I found everything especially the staff to be excellent.
I would have no hesitation in recommending Elmcroft to anyone.

The manager and his team are doing an excellent job.

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Review from Roger C (Brother of Resident) published on 11 July 2016 Submitted via Postal Card
Overall Experience

Excellent care and attention all round.

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Review from Nora W (Resident / Service User) published on 6 January 2016 Submitted via Postal Card
Overall Experience

It is with the greatest pleasure that I write to tell you about the Elmcroft Care Home in Tolleshunt Major. I came here with my husband who needed respite care having come from hospital for 2 weeks. We have experienced nothing but love, kindness and care from the staff of the whole home, and excellent medical care. We are fortunate enough to be able to stay here permanently as there was a room available for us. We are having to sell our house in order to be here! The manager is the most kindly and understanding manager anyone could wish for. This home is excellently run and we give it 100% markings.

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Review from Robert M (Son of Resident) published on 28 October 2015 Submitted via Website
Overall Experience

My father has settled into Elmcroft care home better than we hoped. After over 50 years of living in his own house, the decision to place him in a care home was not easy to take but we needn't have worried. Elmscroft has proved to be an exceptional home for him to now reside. Everything about the home has proved perfect - the staff are all lovely, friendly, cheerful yet extremely professional and nothing has been too much trouble. The home itself is all on one level and not too large and is kept spotlessly clean. There is regularly something going on for the residents to partake in. My father's dementia has progressed to a level where his involvement is minimal but even so, rather than being left in his room, on his own, he willingly spends every day in the main lounge with other residents and appears quite contented, leaving us reassured that everything that needs to be done for him is being done.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (8)

  • 16 Jun 2025Recipient: Abbey Healthcare
  • 06 Jun 2025Recipient: Abbey Healthcare
  • 19 Nov 2022Recipient: Abbey Healthcare

Accreditations

There are no accreditations posted yet for Elmcroft Care Home.

Meet the Team (4)

Judith Worrall
Judith WorrallJob Title:Registered Home ManagerJoined: 2026

With more than 35 years of experience in health and social care, Judith has dedicated her career to delivering exceptional care and enhancing the quality of life for older people.

Judith holds her Registered Managers Award (RMA) and Level 4 qualification in Health and Social Care and has worked as a Registered Manager across Suffolk and Essex. During her career, she has led a wide range of nursing, residential and dementia care services, including the successful development of a specialist Montessori Memory Centre.

Throughout her career, Judith has developed a strong track record of transforming services and creating high-quality care environments. She has led positive cultural change, refurbishment programmes, successful CQC inspections and service re-registrations, while supporting teams to achieve excellent outcomes for residents.

One of Judith’s proudest achievements was leading a dedicated team to achieve an Outstanding CQC rating, reflecting the team’s shared commitment to delivering the highest standards of care.

Judith is passionate about creating warm, welcoming environments where every resident is treated with dignity, compassion and respect. She believes that truly person-centred care means understanding each resident’s individual life story, choices and aspirations, while supporting them to maintain their independence, sense of identity and purpose.

She also enjoys developing and inspiring care teams, encouraging colleagues to deliver care that is not only safe and effective, but meaningful and enriching. Judith is particularly passionate about embracing innovative approaches that enhance residents’ wellbeing and make everyday life at the home enjoyable and fulfilling.

As the new Care Home Manager at Elmcroft Care Home, Judith feels privileged to lead the team and work alongside colleagues, residents and their families to create a home where everyone feels valued, supported and cared for as an individual.

Her commitment is to ensure that every resident receives the highest standard of holistic care, within an environment that promotes comfort, happiness, dignity and the best possible quality of life.

Diana Nkerabahizi
Diana NkerabahiziJob Title:Deputy ManagerJoined: 2025

My name is Diana and I am a Registered Nurse of over 16 years. I joined Elmcroft Care Home in April 2025 as the Deputy Manager.

I've always enjoyed working in care homes because it gives the chance to really get to know the residents and support them in a personal and meaningful way.

I care deeply about making sure everyone feels safe, respected and well looked after. I'm also passionate about supporting the team and helping create a positive and caring environment for both staff and residents.

My favourite part of the day is seeing those I look after laugh.

Julie Redwood
Julie RedwoodJob Title:Office ManagerJoined: 2024

My name is Julie and I am the Office Manager at Elmcroft Care Home, I joined in 2024 and my role is to meet and greet and help run the business functions of the care home.

I bring many years of experience of administration with me and my favourite part of the day is saying hello to residents in the morning when coming through the door.

Julie Stone
Julie StoneJob Title:Wellbeing LeadJoined: 2025

My name is Julie and I have worked as an Activities Coordinator for many years and joined Elmcroft in January 25. From the moment I started, I’ve truly loved every minute spent with our wonderful residents—they bring me so much joy every day.

Creating moments of happiness through meaningful activities is the most rewarding part of my role. I’ve developed a bespoke activity programme that is tailored to each resident’s individual interests and needs, ensuring a person-centred approach to care. I always encourage feedback and suggestions so that the activities we offer remain engaging, inclusive, and enjoyable for everyone.

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