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Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood, Essex CM15 9NG
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Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)
Brentwood Care Centre, Brentwood
There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)
Brentwood Care Centre, Brentwood
The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)
Brentwood Care Centre, Brentwood

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.

The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...  

Care Provided by Brentwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,562From £1,562
Residential Dementia CareFrom £1,562From £1,562
Nursing CareFrom £1,562From £1,562

*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Brentwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maria Siia(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (112)

Visiting

  • Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager

Parking

  • Brentwood Care Centre has on-site car parking available

Brentwood Care Centre Reviews (198)

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9.8

Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Brentwood Care Centre has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from D W (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience
Went to review this home for my mother and was very impressed with the standards I found.
The staff are caring and supportive to the residents and the home and rooms are very clean. The only negative for me was the cost, I believe that many care homes charge a high rate relative to the care package.

My mother has brightened up considerably since entering this home.

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Review from T L (Power of Attorney of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience

I considered Brentwood Care Centre through a recommendation, which proved to be a good decision. From taking the first respite booking, I have felt in very homely surroundings. The front staff have listened and actioned my requests. The staff in Windsor, especially two Senior Health Care Assistants, have helped the resident to appreciate being involved with others, by encouraging his personality to come to the fore as sitting at home alone was very difficult for him. They have dealt with his needs compassionately.

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Review from Lesley M (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience

As a family, we are grateful that my father was able to be cared for at Brentwood Care Centre. It is local for my mother to visit and homely. All the staff are very nice and friendly, and nothing is too much trouble for them.

Only I worry - I don't feel there are any activities for my father to be part of. I haven't witnessed any yet, but he has only been here for 3 weeks. A ball game, skittles etc, as he used to play them at his day centre, would be stimulating for him.

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Review from Susan H (Daughter of Resident) published on 7 August 2017 Submitted via Website
Overall Experience
My father stayed here for a month whilst we went on a long holiday. He really enjoyed the experience and I would be very happy to leave him here again.

Staff were caring, professional and his room was very comfortable.

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Review from M W (Daughter-in-law of Resident) published on 6 June 2017 Submitted via Postal Card
Overall Experience

My Mother-in-Law is constantly concerned about staffing levels and the amount of staff leaving. She has also, on several occasions, complained about the food, saying it is tasteless and she doesn't know what she's eating!

Reply from Jackie Cridlin, Sales & Marketing Manager at Brentwood Care Centre

Thank you very much for taking the time to review us and for your good and positive ratings. I am sorry to hear that your relative has these concerns with regards to staff, I would be most happy to meet with you to show you exactly how we determine how we staff our units and what steps we take in...  

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Review from Vivien R (Sister of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience
From the first day my brother was admitted, he has been treated with great care, patience and respect.
My sister and I are kept fully informed and our questions regarding his dementia are answered in full.
In the hospital, they regularly used a sedative to control his erratic behaviour but since he's been at Brentwood they have managed his condition without the use of sedatives.

We are extremely happy with the care he has received.

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Review from Ann P (Brother of Resident) published on 11 May 2017 Submitted via Postal Card
Overall Experience
We are very pleased with the level of support we have received from the care centre.
Our brother is happy and well cared for.
We are impressed with the kindness of the staff, our questions and any concerns have been swiftly and fully dealt with.

We are confident that our brother is safe and looked after and would have no hesitation in recommending the care centre to others.

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Review from Kim W (Resident / Service User) published on 24 April 2017 Submitted via Postal Card
Overall Experience

I have been living at Brentwood Care Centre for five months respite after an injury to my back. I've been treated excellently by staff and management/office staff. When I came out of hospital following an operation and I came home to a warm, welcoming return. Everyone has been really helpful and kind with nursing me back to full health. I am leaving at the end of the week and I am really going to miss everyone!

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Review from J F (Wife of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience

My husband has been here for approximately two months and eating very well. He now makes eye contact wit me and smiles at me. He has not done this for two years. His surroundings are bright and clean and the staff are always cheerful to him. The staff display a great deal of kindness to all the residents and they are very patient.

Reply from Mike Higginson, COO at Brentwood Care Centre

Dear Joyce thank you very much for your review.

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Review from Pat O (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card
Overall Experience

For the past two years, I have been very pleased with the care my mother has received at Brentwood care Centre. The staff are friendly, professional and keeping me informed at all times. Also impressed with management if I have any worried.

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Review from Brenda F (Wife of Resident) published on 3 March 2017 Submitted via Website
Overall Experience

The carers, on the whole, work hard but they have too many people and duties to attend to. Some of the night staff seem very uncaring. Management very complacent and leave carers to do jobs which they should be doing.

Reply from Jackie Cridlin, Sales & Marketing Manager at Brentwood Care Centre

I am saddened to hear how you feel about Brentwood Care Centre. Delivering good care is above and beyond what my team and I strive to deliver and I would appreciate the opportunity to discuss your concerns and look at how we can meet your expectations. I look forward to meeting you very soon. Kind regards, Lisa Bexton, General Manager, Brentwood Care Centre.

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Review from Roy F (Resident / Service User) published on 1 March 2017 Submitted via Postal Card
Overall Experience

It feels like home because of the way I'm looked after.

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Review from FER (Daughter of Resident) published on 16 February 2017 Submitted via Website
Overall Experience

Very sad this home has issues regarding communication in relation to resident care plans and very poorly motivated carers. There are no specialist services as the website suggests. Care is basic and frequently different carers and agency staff due to high staff turnover.

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Review from J C (Nephew of Resident) published on 10 February 2017 Submitted via Postal Card
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Staff are friendly and hardworking. Food okay, nice size rooms, sometimes cleaning is not to the standard required.

Reply from Karen Curtis-Brown, Administrator at Brentwood Care Centre

Thank you for your review.

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Review from Michael B (Son of Resident) published on 9 February 2017 Submitted via Postal Card
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My father enjoys the home and had the fondest of thoughts for the staff at Sandringham - this makes us very happy because my father is always happy. The staff at Sandringham are so helpful and kind, they help my dad greatly and always have time for him. This makes his life so much easier and knowing my dad is taken care of makes me content and happy. Thank you.

Reply from Karen Curtis-Brown, Administrator at Brentwood Care Centre

Thank you for your lovely review of the staff and care home.

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Review from Malcolm F (Son of Resident) published on 1 September 2016 Submitted via Postal Card
Overall Experience

My father has been in Brentwood Care Centre for 18 months. His care has been excellent. The staff work very hard in demanding circumstances. My father's room is adequate and the food is excellent. There are many activities for the residents. The entertainment staff work very hard. I believe my father is well cared for. Sometimes there is a shortage of staff on my father's unit.

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Review from Robert J (Husband of Resident) published on 17 August 2016 Submitted via Postal Card
Overall Experience

A lot is pleasant, but the garden furniture is shameful.

Reply from Mike Higginson, Chief Operating Officer at Brentwood Care Centre

Thank you for the review, new garden furniture has now been purchased and we look forward to our residents enjoying our lovely gardens with ease.

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Review from Sue B (Daughter of Resident) published on 17 March 2016 Submitted via Website
Overall Experience

We are extremely happy with the care mum is receiving. She is very happy and settled even though she has only been a resident for 6 months. If any problems occur we are notified very quickly. The staff are all extremely patient and genuine.

Reply from Mike Higginson, C.O.O at Brentwood Care Centre

Thank you very much for your positive feedback we are very pleased that you would recommend the service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 16 Jun 2026

    Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...

  • 08 Jun 2026

    Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...

  • 08 Jun 2026

    Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...

Upcoming Events

There are no upcoming events for Brentwood Care Centre.

Awards / Recognitions (7)

  • 19 May 2025Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Brentwood Care Centre.

Meet the Team (3)

Maria Siia
Maria SiiaJob Title:General ManagerJoined: 2025

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.

With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.

Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon McNeill
Rhiannon McNeillJob Title:Customer Relations ManagerJoined: 2022

Rhiannon joined the Brentwood Care Centre family in Spring 2022.

She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.

'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Diana Moraru – Manole
Diana Moraru – ManoleJob Title:Essex Regional Operations Manager

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.

With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.

Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.

Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’

Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brentwood Care Centre to verify any information. View our terms and conditions. Brentwood Care Centre has an Enhanced Service -more info.