
Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)

There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)

The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)

Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)

There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)

The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.
The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...
Care Provided by Brentwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 112 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Brentwood Care Centre for full pricing details and T&Cs.
Contact Brentwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Maria Siia(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (112)
Visiting
- Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager
Parking
- Brentwood Care Centre has on-site car parking available
Brentwood Care Centre Reviews (198)
Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years.
Over all time Brentwood Care Centre has 198 reviews.
The staff are caring and supportive to the residents and the home and rooms are very clean. The only negative for me was the cost, I believe that many care homes charge a high rate relative to the care package.
My mother has brightened up considerably since entering this home.
I considered Brentwood Care Centre through a recommendation, which proved to be a good decision. From taking the first respite booking, I have felt in very homely surroundings. The front staff have listened and actioned my requests. The staff in Windsor, especially two Senior Health Care Assistants, have helped the resident to appreciate being involved with others, by encouraging his personality to come to the fore as sitting at home alone was very difficult for him. They have dealt with his needs compassionately.
As a family, we are grateful that my father was able to be cared for at Brentwood Care Centre. It is local for my mother to visit and homely. All the staff are very nice and friendly, and nothing is too much trouble for them.
Only I worry - I don't feel there are any activities for my father to be part of. I haven't witnessed any yet, but he has only been here for 3 weeks. A ball game, skittles etc, as he used to play them at his day centre, would be stimulating for him.
Staff were caring, professional and his room was very comfortable.
My Mother-in-Law is constantly concerned about staffing levels and the amount of staff leaving. She has also, on several occasions, complained about the food, saying it is tasteless and she doesn't know what she's eating!
Thank you very much for taking the time to review us and for your good and positive ratings. I am sorry to hear that your relative has these concerns with regards to staff, I would be most happy to meet with you to show you exactly how we determine how we staff our units and what steps we take in...
My sister and I are kept fully informed and our questions regarding his dementia are answered in full.
In the hospital, they regularly used a sedative to control his erratic behaviour but since he's been at Brentwood they have managed his condition without the use of sedatives.
We are extremely happy with the care he has received.
Our brother is happy and well cared for.
We are impressed with the kindness of the staff, our questions and any concerns have been swiftly and fully dealt with.
We are confident that our brother is safe and looked after and would have no hesitation in recommending the care centre to others.
I have been living at Brentwood Care Centre for five months respite after an injury to my back. I've been treated excellently by staff and management/office staff. When I came out of hospital following an operation and I came home to a warm, welcoming return. Everyone has been really helpful and kind with nursing me back to full health. I am leaving at the end of the week and I am really going to miss everyone!
My husband has been here for approximately two months and eating very well. He now makes eye contact wit me and smiles at me. He has not done this for two years. His surroundings are bright and clean and the staff are always cheerful to him. The staff display a great deal of kindness to all the residents and they are very patient.
Dear Joyce thank you very much for your review.
For the past two years, I have been very pleased with the care my mother has received at Brentwood care Centre. The staff are friendly, professional and keeping me informed at all times. Also impressed with management if I have any worried.
The carers, on the whole, work hard but they have too many people and duties to attend to. Some of the night staff seem very uncaring. Management very complacent and leave carers to do jobs which they should be doing.
I am saddened to hear how you feel about Brentwood Care Centre. Delivering good care is above and beyond what my team and I strive to deliver and I would appreciate the opportunity to discuss your concerns and look at how we can meet your expectations. I look forward to meeting you very soon. Kind regards, Lisa Bexton, General Manager, Brentwood Care Centre.
It feels like home because of the way I'm looked after.
Very sad this home has issues regarding communication in relation to resident care plans and very poorly motivated carers. There are no specialist services as the website suggests. Care is basic and frequently different carers and agency staff due to high staff turnover.
Staff are friendly and hardworking. Food okay, nice size rooms, sometimes cleaning is not to the standard required.
Thank you for your review.
My father enjoys the home and had the fondest of thoughts for the staff at Sandringham - this makes us very happy because my father is always happy. The staff at Sandringham are so helpful and kind, they help my dad greatly and always have time for him. This makes his life so much easier and knowing my dad is taken care of makes me content and happy. Thank you.
Thank you for your lovely review of the staff and care home.
My father has been in Brentwood Care Centre for 18 months. His care has been excellent. The staff work very hard in demanding circumstances. My father's room is adequate and the food is excellent. There are many activities for the residents. The entertainment staff work very hard. I believe my father is well cared for. Sometimes there is a shortage of staff on my father's unit.
A lot is pleasant, but the garden furniture is shameful.
Thank you for the review, new garden furniture has now been purchased and we look forward to our residents enjoying our lovely gardens with ease.
We are extremely happy with the care mum is receiving. She is very happy and settled even though she has only been a resident for 6 months. If any problems occur we are notified very quickly. The staff are all extremely patient and genuine.
Thank you very much for your positive feedback we are very pleased that you would recommend the service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (27) & Events (0)
- 16 Jun 2026
Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...
- 08 Jun 2026
Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...
- 08 Jun 2026
Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...
There are no upcoming events for Brentwood Care Centre.
Awards / Recognitions (7)
- 19 May 2025Recipient: Brentwood Care Centre
- 06 Nov 2021Recipient: Brentwood Care Centre
- 06 Nov 2021Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Brentwood Care Centre.
Meet the Team (3)

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.
With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.
Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon joined the Brentwood Care Centre family in Spring 2022.
She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.
'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.
With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.
Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.
Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’
Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!
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