Godden Lodge Care Home

57 Hart Road, Thundersley, Benfleet SS7 3GL
Review Us
9.5 122 Reviews
  • Godden Lodge Care Home, Benfleet
Godden Lodge Care Home, idyllically situated close to the coast in Thundersley, Benfleet, provides high quality residential, nursing and dementia care.

Emphasising person-centred care, the dedicated and professional care team at Godden Lodge spend time getting to know residents. Not only does this allow them to offer the care and support they need, now and in the future, it also ensures they are able to design a lifestyle that all residents can get fulfilment from. Whether it be the varied activities programme, planning visits with family and friends, or taking trips out in the local community, the team promote a positive quality of life for every resident.

Godden Lodge has been designed to offer homely living for residents. Every corner of the home from the cosy living rooms and welcoming dining rooms to the stunning landscaped garden and patio has been carefully planned to ensure there is always a space to relax, socialise or spend time with friends and family.

If you'd like to learn more about Godden Lodge and take a look around the home, please contact the friendly team. They'd be happy to show you around and answer any questions you have.
Show Godden Lodge Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 133 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

These prices are only a guideline, please contact Godden Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lewis Chester (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (133)

Godden Lodge Care Home Reviews (122)

9.5

Godden Lodge Care Home has a Review Score of 9.5 (9.494) out of 10, based on 38 reviews in the last 2 years.
Over all time Godden Lodge Care Home has 122 reviews.

Overall Experience
  • 74
  • 43
  • 4
  • 0
  • 1
Date Published
  • 122
  • 14
  • 18
  • 38
  • 84
Reviewer Connection to Godden Lodge Care Home
  • 51
  • 22
  • 11
  • 7
  • 6
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 122, showing 61-80
Review from T D (Daughter of Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind, caring and hard-working carers and staff, always been helpful when we have had problems or questions that needed to be resolved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Son of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Some excellent care is provided by individual members of staff but on a corporate level I have the impression that HC-one does not provide adequate support and evidence of a functioning organisational structure is scant.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Godden Lodge Care Home

Thank you for your positive feedback about the care we provide at Godden Lodge. We take all feedback very seriously and do, as in this case, endeavour to improve the service we offer as a future result. We are sorry that we have not met all your expectations on this occasion and accept that we did not meet the high standards that we expect to achieve. Please accept our apologies. We take on-board your constructive comments and we shall address them with our colleagues.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John T (Son-in-law of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy for my mother-in-law to be left in your care, knowing she will be looked after properly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Son of Resident) published on 20 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no complaints, staff and home are first-class. Very friendly and welcoming, clean and the care is really good. I would not want my mum anywhere else.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley S (Niece of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful well organised event. Thoroughly enjoyed by family, residents, and staff, completed by the sun coming out. Day complete watching the staff dance at Godden Lodge. Shout out to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maxine W (Daughter of Resident) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has had a very difficult year due to the loss of her son very suddenly. The staff in Victoria House have been very understanding and done their best to help my mum with the stress and anxiety of losing her son. They have sat with her all night as she's been having hallucinations. I can not
praise them enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen W (Daughter of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in the home for 3 years now and is happy with the care she is receiving as we are too. The staff are very friendly and attentive to mum's needs. Access to wi-fi has been a real lifeline for her so she is able to keep in constant communication with her family using a tablet.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen M (Son of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is extremely happy here which is the prime concern. I have always found the staff to be kind, caring and professional. The precautions in place during this pandemic are first class and I can relax knowing he is being cared for as he should be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cherie S (Granddaughter of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, polite and competent staff. Caring towards my family relation so that her needs are met emotionally during this difficult time, both as a respect of Covid and the loss of a close family member, which helps the family feel reassured. In terms of systems in place - professional so that it reduces
transmissions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with all of Mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz F (Daughter of Resident) published on 5 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Godden Lodge for 2 1/2 years and seems to be quite happy there. She likes to be in the main lounge for most of the day, returning to her room for tea. Mum's hearing is very bad which prevents her from joining in to a certain extent. She has enjoyed some craft activities in her
own way. Obviously, we haven't had much physical contact but staff are very willing to keep in contact with the family if needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Son of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dear mum has been in Boyce House and now moved to Copins House I have seen a very steady improvement in her mental ability and awareness. When she first came to Godden Lodge I did not think she had got long to live but due to Godden Lodge's excellent care and ability, I am now glad to say I
think she has a very reasonable chance of surviving a little longer. This is thanks to the excellent care and staff on the nursing side and general care staff. Many thanks to Godden Lodge staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Daughter of Resident) published on 3 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find any fault with the care given to Mum by the wonderful team. They see to her every need, going beyond with painting her nails, etc. During the very difficult lockdown, they have kept us informed of her health at every step, and every request is dealt with and never too much trouble, particularly
answering her Ipad for facetime by her vast family! They are all so caring but remain professional. I cannot praise highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff have been kind, helpful and supportive over the last eight months. Any concerns regarding my father's care have been listened to and acted on accordingly. However, given that the home was chosen based on my father's needs, I do feel that his rehabilitation has been slower than expected.
This is not a criticism of the staff! I feel it has more to do with a lack of facilities for severe stroke patients. My father is unable to leave his bed as a result.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Godden Lodge Care Home

Thank you very much for taking the time to write to us and compliment us on our home and the staff. We note your comments regarding your fathers rehabilitation and welcome the opportunity to explore this further with you. Please do contact the home and arrange a meeting with the management team. Many thanks and we look forward to hearing from you. Thanks, Diane Kerwin, Hospital Liaison Team Administrator.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy T (Daughter of Resident) published on 3 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can’t say enough to these girls that look after Mum, we’ve had a few scares with her just lately and I honestly do not know how I would have coped without their help and their loving care for Mum and kind words they say to make me feel calmer.
I really could not have chosen a better place for her.
Thank
you all so much for what you continue to do for Mum and our family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Daughter of Resident) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Murrel House of a very good standard. My mum has been here for 3 years 3 months. She has been well looked after, the staff are very caring towards my mum who is bedridden now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B R (Brother of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful and supportive and take every opportunity to assist and care for my brother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no complaints, in regarding my care at Godden Lodge Care Home.
Everything is at least very satisfactory.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P T (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been looked after well since coming to Godden Lodge. Her health and well being has been looked after extremely well, and she has become more outgoing and content in her physio sessions and rehabilitation. She's eaten more and putting on weight which enables her the strength to recover her mobility.
The lovely ladies who look after mum are really happy to help mum in any way she needs with a good sense of humour.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D V (Granddaughter of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are amazing they are so caring and personable, they really do look after my grandmother. They take the time to get to know me as well when they are so extremely busy. I couldn't ask for a better home for my grandmother to be in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.494)

Overview of Review Score

The Review Score of 9.5 (9.494) out of 10 for Godden Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.494 for Godden Lodge Care Home is calculated as follows: ( (299 Excellents x 5) + (99 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (10 Very Poors x 1) ) ÷ 449 Ratings = 4.494
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Godden Lodge Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 registered maximum number of service users is 26.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Godden Lodge Care Home to verify any information. View our terms and conditions. Godden Lodge Care Home has an Enhanced Service - more info.