Godden Lodge Care Home

57 Hart Road, Thundersley, Benfleet SS7 3GL
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9.5 122 Reviews
  • Godden Lodge Care Home, Benfleet
Godden Lodge Care Home, idyllically situated close to the coast in Thundersley, Benfleet, provides high quality residential, nursing and dementia care.

Emphasising person-centred care, the dedicated and professional care team at Godden Lodge spend time getting to know residents. Not only does this allow them to offer the care and support they need, now and in the future, it also ensures they are able to design a lifestyle that all residents can get fulfilment from. Whether it be the varied activities programme, planning visits with family and friends, or taking trips out in the local community, the team promote a positive quality of life for every resident.

Godden Lodge has been designed to offer homely living for residents. Every corner of the home from the cosy living rooms and welcoming dining rooms to the stunning landscaped garden and patio has been carefully planned to ensure there is always a space to relax, socialise or spend time with friends and family.

If you'd like to learn more about Godden Lodge and take a look around the home, please contact the friendly team. They'd be happy to show you around and answer any questions you have.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 133 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

These prices are only a guideline, please contact Godden Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lewis Chester (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (133)

Godden Lodge Care Home Reviews (122)

9.5

Godden Lodge Care Home has a Review Score of 9.5 (9.494) out of 10, based on 38 reviews in the last 2 years.
Over all time Godden Lodge Care Home has 122 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Godden Lodge Care Home
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Total of 122, showing 81-100
Review from J W (Son of Resident) published on 17 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems happy enough apart from the dinners. She likes the staff and has made some friends with other residents.
Reply from Clare Sheehan, Careline Advisor at Godden Lodge Care Home

Thank you very much for your feedback. We are very pleased to hear your Mother is happy at Godden Lodge. However we will ensure our Chefs work closely with your Mother so we get the best outcome for her, please do not hesitate to contact the Home Manager if you have any further comments or suggestions.

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Review from Susan A (Daughter of Resident) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Godden Lodge for 7 months, the care, love and attention she got from all the staff was outstanding.
The manager of Godden Lodge went beyond more than I could wish for.
I would strongly recommend the home to anyone.
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Review from R L (Daughter of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been very well cared for.
However, I have had cause to wonder if 1 extra staff member during the night would be appropriate. 2 members of staff on the night shift is fine until a resident falls and an ambulance is required.
The quality of bedding and the bedroom furniture needs updating.
The
menu needs looking at and reviewing with better quality food and more interesting meals. Some residents clearly struggle with cutlery.
Reply from Clare Sheehan, Careline Advisor at Godden Lodge Care Home

Thank you for your kind words and identifying some areas of improvement for consideration, we value your input and comments. We are constantly reviewing and planning to ensure we are providing a quality service and kind care to our residents at Godden Lodge, we will use your words constructively to support improvements. I understand that you have recently had contact from the Deputy Home Manager in relation to the care of your mother. If there are any further concerns please do not hesitate contact to the Home Manager or Deputy Manager again.

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Review from Adam W (Son of Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found my father's care to be satisfactory. There have been a few occasions where I feel they could be better staffed (more carers) however, they do their best.
Reply from Clare Sheehan, Careline Advisor at Godden Lodge Care Home

Thank you for taking the time to provide feedback regarding your fathers care delivery at Godden Lodge. We constantly review our staffing levels to ensure that we can consistently meet the needs of all our residents. We welcome all feedback and use such feedback to continuously improve our services.

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Review from B B (Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been looked after quite well and have been here 3 and a half years. Food could be better - tastier and is rather boring.
No real activities take place - but games are available if interested. Rooms are nice but could be slightly bigger. General care is reasonable, Doctors are on call if required.
Carers are trained and on the whole, can be trusted to do their best to help you. Senior staff are helpful. I live a reasonably content life and am relaxed about my care.
Reply from Clare Sheehan, Careline Advisor at Godden Lodge Care Home

Thank you for taking the time to provide feedback on the care you are receiving at Godden lodge, we have taken your comments on board and will explore the menu choice and the activity timetable with our designated colleagues. We will ensure that staff receive your positive feedback with regards to their performance and support, in particular, the senior staff. We always welcome feedback so we can continuously improve our services.

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Review from M R (Daughter of Resident) assisted by family/friend published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied with the care and help I've received since last year as I had a head injury from a fall. I came here straight from hospital. The staff were caring and are supporting me in my recovery.
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Review from Dan S (Grandson of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are always attentive to nan's needs. The place is always clean and homely.
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Review from G P (Son of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home seems very nice, my mum and dad both seem to have settled really well in a short space of time.
The staff are really nice, very friendly and very helpful to my mum and dad.
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Review from Wendy W (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management are excellent and the care provided is very good.
There is always a cheery atmosphere on the unit when dealing with residents and their relatives.
Staffing levels could be increased slightly though.
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Review from M H (Resident) published on 12 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always get a nice service.
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Review from S B (Son-in-law of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our relatives arrived four days ago and they say the staff are lovely and they are enjoying the food. Although it is a big adjustment from their own home I believe every member of staff is doing their best to make them feel comfortable and welcome.
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Review from E G (Granddaughter of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers are extremely friendly and kind at all times. Always make you feel welcome and always professional.
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Review from P W (Son of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well run and all areas kept clean and tidy. Staff happy to assist all of the residents.
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Review from L E (Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely friendly care home. We are very pleased with Dad's care. He loves the food. An activities programme would be nice for the residents.
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Review from Carol B (Daughter-in-law of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with the home. Especially the care all the staff give to the residents.
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Review from Jan W (Wife of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for 3 months and I can say he has been looked after extremely well, the staff are hard working and very friendly and compassionate, he is very settled and happy here well done all the staff.
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Review from Ian B (Son of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with how my Mum has improved since coming to the home.
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Review from Eileen T (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sadly our activities lady left and at the moment it's more difficult for activities or entertainment for the people.
Also another idea, perhaps a laundry basket for unwashed clothes.
Reply from Clare Sheehan, Careline Advisor at Godden Lodge Care Home

Thank you so much for sharing your kind comments of your experience of Godden Lodge. I would like to assure you that whilst we are currently recruiting for a wellbeing co-coordinator we have already appointed an acting wellbeing co-ordinator who has commenced in post. We do have laundry collected from Residents rooms throughout the day which is washed and returned generally within 24 hours but we thank you for your valued comments.

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Review from T M (Daughter-in-law of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been happy with my mother in law's care and feel confident she is looked after properly. The food and drink is of a good standard and variety.
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Review from Karen R (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is happy here, and I am happy because I know he is being looked after very well.
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Current Review Score: 9.5 (9.494)

Overview of Review Score

The Review Score of 9.5 (9.494) out of 10 for Godden Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.494 for Godden Lodge Care Home is calculated as follows: ( (299 Excellents x 5) + (99 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (10 Very Poors x 1) ) ÷ 449 Ratings = 4.494
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Godden Lodge Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 registered maximum number of service users is 26.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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