Godden Lodge Care Home

57 Hart Road, Thundersley, Benfleet SS7 3GL
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9.5 122 Reviews
  • Godden Lodge Care Home, Benfleet
Godden Lodge Care Home, idyllically situated close to the coast in Thundersley, Benfleet, provides high quality residential, nursing and dementia care.

Emphasising person-centred care, the dedicated and professional care team at Godden Lodge spend time getting to know residents. Not only does this allow them to offer the care and support they need, now and in the future, it also ensures they are able to design a lifestyle that all residents can get fulfilment from. Whether it be the varied activities programme, planning visits with family and friends, or taking trips out in the local community, the team promote a positive quality of life for every resident.

Godden Lodge has been designed to offer homely living for residents. Every corner of the home from the cosy living rooms and welcoming dining rooms to the stunning landscaped garden and patio has been carefully planned to ensure there is always a space to relax, socialise or spend time with friends and family.

If you'd like to learn more about Godden Lodge and take a look around the home, please contact the friendly team. They'd be happy to show you around and answer any questions you have.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 133 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150

These prices are only a guideline, please contact Godden Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lewis Chester (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (133)

Godden Lodge Care Home Reviews (122)

9.5

Godden Lodge Care Home has a Review Score of 9.5 (9.494) out of 10, based on 38 reviews in the last 2 years.
Over all time Godden Lodge Care Home has 122 reviews.

Overall Experience
  • 74
  • 43
  • 4
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Date Published
  • 122
  • 14
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  • 38
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Reviewer Connection to Godden Lodge Care Home
  • 51
  • 22
  • 11
  • 7
  • 6
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 122, showing 101-120
Review from Samantha C (Granddaughter of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well what can I say about the care my Grandad received from the staff at Godden Lodge, not only were they amazing for the care they gave my grandad they made him feel at home and treated him like family. They went out of their way for him, he even had a few favourites (they will know who they are) but
when they go and visit someone on their day off and take their kids as well sometimes that just shows you that it's not always just a job to them, they treat and care for them just the way we do for our loved ones and that's all we ever want. It's hard to make a decision for someone to go in a home let alone find the right one that's best for them but we did and my family cannot thank the staff enough for everything they have done for my grandad. A massive thank you to all staff who helped my grandad when he was in pain - you made his final days for him as painless and comfy as he could. You're all amazing.
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Review from P B (Son of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Earlier in February Mum had a fall and broke her hip. The staff called the paramedics immediately and contacted me to explain what had happened. Since her return from hospital after surgery her care has been excellent. The staff help her to get up every day. They encourage her to eat even though she
is reluctant and she always appears happy and comfortable.
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Review from J C (Resident) assisted by family/friend published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have taken a while to settle but I have only been here about 6 weeks. The staff all have a good laugh with me. I am not very keen on the food but if you ask for something different they get it for me. The desserts are good. The room needs decorating and furniture is tired and needs update. Everywhere
is kept clean.
Reply from Clare Sheehan, Care Advisor at Godden Lodge Care Home

Thank you for your review, we are glad you are starting to settle in with us here at Godden Lodge. We can arrange for your room to be decorated and have asked the maintenance team to pop in and see you. Our menu changes through the year and a different choice of food will be available when we move onto to the spring menu. In in the meantime please ask for the alternatives menu so we can ensure you are getting a meal that you enjoy. We always welcome suggestions for our activities program so please feel free to discuss this with the activities team who would be happy to help.

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Review from Sandra S (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum will be 103 years old on 17/3/2018. She has been resident in Godden Lodge since she was 95 in 2010. Mum suffers from vascular dementia which has got steadily worse along with her mobility which is now non-existent apart from the use of her hands and facial expressions. Mum needs help with all
daily tasks and personal care needs and her very limited ability to feed herself. The care team are truly excellent and I can't praise them enough. Mum is in no distress and still enjoys a laugh and the company of her visitors and the staff. I'm pleased she can see out her days in such a lovely and caring environment.
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Review from Diane D (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and easy to talk to. Any concerns dealt with. Great communication from seniors.
Mum's always clean and tidy, her room always looks nice.
The food is very good, Mum enjoys it all.
The only complaint is lost teeth and wheelchair. The bedroom furniture is tatty, the bed is excellent.
Reply from Clare Sheehan, Care Advisor at Godden Lodge Care Home

Thank you for your kind review of the Home. We are really sorry to learn of your lost/mislaid items. Please speak with the Unit Manager or Home Manager to discuss further.

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Review from James C (Husband of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the care and support given to my wife by the manager and her team at Murrelle House, Godden Lodge. The staff are always friendly, professional and helpful. The specialist dementia care and nursing are of particular note.
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Review from Karen S (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been a lot more settled since he came here. He has put on weight and is generally a lot happier.
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Review from Patricia J (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly and helpful as my mum has been here 3 years. They have got to know how my mum can be good and bad days. They help him as much as possible. I am here most days and I feel part of the furniture. Her bedroom has just been decorated and she is comfortable and my dad is just as happy.
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Review from T H (Son of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident of Godden Lodge for over 3 years. She has always been treated well and looked after. The staff always smile and are attentive to her needs. Over the period of her stay, unfortunately, her condition has worsened. However, the care she needs has increased and the staff always ensure
she is comfortable.
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Review from J G (Daughter of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Certain members of staff are excellent.
Reply from Clare Sheehan, Care Advisor at Godden Lodge Care Home

Thank you for taking the time to review our home, it is appreciated. I am glad that you found certain members of staff to be excellent, our mission is to support all our staff to be excellent.

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Review from Patricia G (Daughter of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very helpful and caring, food is very good, medical attention always on hand. The only criticism is not enough activities to keep Mum busy. Change of clothing adequate.
Reply from Clare Sheehan, Care Advisor at Godden Lodge Care Home

Thank you for taking the time to review our Home. I am sorry you feel that the activities provided do not currently meet your Mother’s needs. We strive to ensure that there is plenty for our Residents to do and have a calendar of both daily and monthly activities within the Home for Residents to choose from.
I have asked for the activities person to meet with your Mother to discuss what activities she would be interested in taking part in so we can look to rectify this situation.

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Review from Beverley P (Daughter of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Boyce House is always very welcoming. The staff are very professional and very caring. Dad always seems very cared for and happy.
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Review from Graham W (Son of Resident) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been resident in Godden Lodge Boyce House for 2.5 years. As a family, we are extremely pleased with the service that has been provided. As a family, we are extremely grateful to all the carers and management. Boyce House is home for all of us -
residents, relatives and staff.
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Review from Susan R (Wife of Resident) published on 26 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband has is excellent, the staff are so caring when I visit which is every day, it's like a big family unit. There are always smiles and laughter. Obviously, some residents can be very challenging and they are always treated with dignity. I would recommend this house to everyone. The
care and love is boundless.
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Review from Norma B (Wife of Resident) published on 26 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is extremely well cared for in all aspects in Mirelle House we are a family and as such the overall atmosphere is second to none.
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Review from K A (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased as a residents daughter, the care is of an excellent standard. The Mirelle unit is excellent run by a caring and efficient manager.
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Review from A B (Wife of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every day I'm so thankful that I found a place for my husband in Godden Lodge. He is very well cared for, the staff are kind and caring and I know he is safe, I visit every day at different times, my grandson loves visiting their grandad and is always made welcome. I take our pet dog which the other
residents and staff love. I would not hesitate to recommend Godden Lodge to anyone. It is my second home.
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Review from Gary L (Son of Resident) published on 14 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum arrived at Cephas House extremely anxious having been given only months to live. We too were deeply concerned about making sure we found the right place for her to get the high level of nursing care she needed.
Mum was immediately reassured, she began to settle quickly. After a couple of days,
she was mixing with other residents and sitting at the dining table for her meals. With encouragement, she continued to participate in the many fun and well-organised activities.
As her needs increased her level of care was continually reassessed and adjusted. This enabled her to maintain as much independence as was possible.
Unfortunately, she was only there for 9 weeks and her passing was comfortable and dignified. The support we as a family received was exceptional.
If you have a relative who needs nursing/palliative care and you need support from the management through to domestic help you won't find better than these superb, caring, funny, uplifting people.
Reply from Jayne Duck, Customer Services Administrator at Godden Lodge Care Home

So sorry to hear of your loss. Please accept our condolences. Thank you for your review. It is so nice to know that the last few weeks of your mum's life were made as happy as possible and that she did manage to take part in things. I'm sure knowing that she was cared for so well gave you peace of mind.

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Review from Helen B (Sister of Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and treatment given to my sister for the last year at Murrelle House, Godden Lodge by the managers and carers has been excellent. She has improved so much.
I am informed regularly about her health. I am very happy with the care she has received. My thanks to everyone.
Reply from Emily Wilson, Customer Service Administrator at Godden Lodge Care Home

Thank you for your lovely review regarding Godden Lodge Care Home. I am so pleased that you are happy with this home, their staff, and the care your sister has been receiving. We really appreciate your feedback. The Bupa Customer Care Team.

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Review from S J (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank all the team enough for looking and caring after my dad. Have much peace of mind knowing he is being cared for in Godden Lodge after a bad experience in the first care home he was in. Always made to feel welcome always ready and available to discuss any issues with me. Great team work
always polite nothing is too much trouble.
Reply from Jamie, National Development Manager at Godden Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Current Review Score: 9.5 (9.494)

Overview of Review Score

The Review Score of 9.5 (9.494) out of 10 for Godden Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.494 for Godden Lodge Care Home is calculated as follows: ( (299 Excellents x 5) + (99 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (10 Very Poors x 1) ) ÷ 449 Ratings = 4.494
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Godden Lodge Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 registered maximum number of service users is 26.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

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