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Hatfield Peverel Care Home

Crabbs Hill, Hatfield Peverel, Chelmsford, Essex CM3 2NZ
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All the staff are friendly, and nothing is too much trouble. Mum loves it thereP B(Son of Resident/Service User)
Hatfield Peverel Care Home, Chelmsford
They made his life truly happy ensured he was engaged in activitiesP S(Daughter of Resident/Service User)
Hatfield Peverel Care Home, Chelmsford
staff are very attentive, hard-working and extremely caringMartyn F(Son of Resident/Service User)
Hatfield Peverel Care Home, Chelmsford

Set in nine acres of grounds, the home offers a warm welcome to anyone in need of nursing, residential and dementia care. Short stays are also offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. It could be that you’re going away and you want peace of mind that you’re loved one won’t be on their own,...  

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Care Provided by Hatfield Peverel Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,215From £1,335
Residential Dementia CareFrom £1,265From £1,390
Nursing CareFrom £1,450From £1,595
Nursing Dementia CareFrom £1,499From £1,650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Hatfield Peverel Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Anish Phillip (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (65)

Visiting

  • We’re just off the A12 at Hatfield Peverel and there’s plenty of parking. When following the route, turn down the road facing the Blue Strawberry Bistrot, then take the second right. We’re just along that country road.

Parking

  • On-site parking available.

Hatfield Peverel Care Home Reviews (66)

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9.6

Hatfield Peverel Care Home has a Review Score of 9.6 (9.614) out of 10, based on 16 reviews in the last 2 years. Over all time Hatfield Peverel Care Home has 66 reviews.

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Review from Andrew G (Son of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

Care homes are all about the resident being happy! Mum is very happy at Bupa Hatfield Peverel!

As her son who deals with finances and administration of mums care, I find Bupa Hatfield Peverel very easy to deal with and efficient in dealing with any issues.

Our experience at Bupa HP exceeds our experience at other homes that mum has stayed in.

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

We're so grateful that you've taken the time to share your thoughts. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.

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Review from Geoffrey S (Husband of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

I have found the staff in all departments to be helpful and friendly with a very caring attitude.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Hatfield Peverel Care Home

Thank you for your kind feedback. We are delighted to hear that you have found our staff across all departments to be so helpful, friendly and caring. Providing a warm, supportive environment is incredibly important to us, and it is wonderful to know that this has made a positive impression. We truly appreciate you taking the time to share your experience.

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Review from Michelle W (Daughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience

Our mum has mixed Alzheimer's and vascular dementia and has been in respite care at Hatfield Peverel Care Home for the past three weeks. She has a lovely room with views over the gardens, she has enjoyed all the lovely activities and her meals. She was very nervous of being in respite care but has seemed happy and relaxed throughout her stay. All the staff have been absolutely wonderful and we felt confident that our mum would be happy and safe during her stay here. My sister and I visited many care homes in the area before settling on Hatfield Peverel Care Home which was by far the best. The rooms were all lovely but the main selling point was the staff! They are all wonderfully caring and friendly and nothing seemed to be too much bother. We were always able to speak to someone if we were at all worried which was very comforting.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care Home

Thank you for your lovely review. We are so happy that your Mum settled in well during her respite stay and felt well cared for by our staff. Thank you again for choosing Hatfield Peverel.

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Review from B J (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

My mother went to Hatfield Peverel Lodge Care Home on 2/2/26 and sadly passed away peacefully on 12/4/26. At all times, the management and all staff were caring and helpful to both mum and me. They cared for mum with dignity right to the end. Her last day was so peaceful. I'd like to thank everyone at Hatfield Peverel for their total empathy and care for Mum in her last days.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care Home

We really appreciate you taking the time to leave us your review. We are sorry for your loss but are glad we were able to be there to support both you and your Mum through this difficult time.

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Review from M S (Daughter of Resident) published on 25 February 2026 Submitted via Website
Overall Experience
I cannot speak highly enough of the care and support my mother has received at this care home.
From the very beginning, the staff have shown kindness, patience, and professionalism during what has been a very difficult and distressing time for our family. My mother has advanced dementia and complex needs, and the team have consistently treated her with dignity, compassion, and respect.
The staff are calm, attentive, and highly skilled in managing challenging situations. They have communicated clearly and regularly with me and are willing to listen and respond thoughtfully to my concerns about Mum. It is clear that they care about the residents as individuals, get to know them and are aware of their needs.

When my mother's issues escalated, the care home acted promptly, involving specialist services and ensuring she received the support she required. This gave me great confidence that her safety and well-being were their priority at all times. Thank you for giving me peace of mind.

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

We appreciate you sharing your experience with our home. We are glad to help you and your family through such a difficult time and providing peace of mind for families is one of our top priorities, so your words mean a lot. It is so wonderful to hear that your Mother is looked after, cared for and...  

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Review from Deborah B (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
If you are looking for a care home for your loved one then I would strongly recommend BUPA - Hatfield Peveral Lodge.
My Father had dementia and was a resident for just 3 months (Oct 2025-Jan 2026) and you couldn't have asked for a more caring bunch of people to care for him ( and us) From the cleaning staff up to the Admin ( Tracey) & Manager (Anish) and every single person in-between. A very special mention to the Nurse Clavel who was a rock throughout. - Thank you everyone, you've all been so kind. You are all ambassadors to your profession.

BUPA you should be very proud of these staff!

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

We're so grateful that you've taken the time to share your thoughts. Hearing that our care has made a difference to you and your family is truly rewarding. It is wonderful to hear that you are impressed with the high standards of care and support provided at Hatfield Peverel Care Home. Feedback like yours motivates us to keep striving to provide the highest standards of care.

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Review from Alistair C (Brother of Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience

My brother cannot be in a better place - he is well looked after and all the staff are friendly and kind.. This review is to say 'Thank you' to you all. He had a birthday recently, and the lovely chef made him a delicious birthday cake. His room door was decorated with birthday banners and balloons. Thank you all for everything you do for him, and for all the residents to brighten up each day. Well done!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Hatfield Peverel Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We will certainly pass your comments on to the manager.

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Review from Lee P (Daughter of Resident) published on 24 September 2025 Submitted via Website
Overall Experience

Mum has been here a few years now and has received very good care. The staff are lovely and caring and always listen and help when I need to speak to them. There is always a nurse around when you need to speak to one who will listen to your concerns and address them. The food mum receives is always nicely presented and fresh. The staff give me peace of mind with mum being here as I feel happy knowing she has some great people looking after her.

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for your lovely comments. We are so pleased to hear that you can feel at ease with your Mum in our care and it is wonderful to hear that you feel supported and listened to. We are happy to hear that your Mum is being looked after and cared for well and hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Callum G (Grandson of Resident) published on 14 August 2025 Submitted via Website
Overall Experience

My grandfather was there and I loved him, the care they gave was exceptional and the management were the kindest people when I needed help. Food was amazing and great activities, 0 faults in the home as I loved it all!!!

Reply from Maria Ricketts, Customer Care Adviser at Hatfield Peverel Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Hatfield Peverel for your stay.

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Review from Susanne W (Daughter of Resident) published on 9 May 2025 Submitted via Website
Overall Experience

My Mum peacefully passed away recently and her care throughout her stay and in her final days was wonderful. The care staff are incredibly kind and patient and she was so relaxed and content right up until the end. I have experience of four other care homes and Hatfield Peveral Care Home is by far the best I have seen in every way. Anyone who is considering the option of residential care, I cannot recommend it enough. Thank you so much.

Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time. It is always nice to hear words like "incredibly kind" and "patient" being used to describe our care. Hopefully you will go away from this...  

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Review from Juliet B (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

I found the overall care for my mother was very good, in particular the nursing, carers, hairdresser and the activities manager. I also found the office, management, housekeeping, and maintenance staff very helpful and always willing to listen to any of our concerns. Mum was treated with much respect and kindness, especially towards the end of her life as her needs changed.

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We are so pleased to hear that you are impressed with the high standards of care provided by all staff at Hatfield Peverel Care Home. We are glad to hear that your Mother was treated with...  

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Review from Lisa H (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

My mother was a resident for just under 2 years before she died at the care home on 15th March. She received excellent care whilst at the home, and I feel the staff went the extra mile to make her stay a happy one. She looked forward to her weekly hairdressing appointment and saw the hairdresser as her friend. The entertainment manager was amazing, as were the carers and nurses. At the end of Mum's life, they were a great support to us too.

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for your kind words. We are saddened to hear about your loss and we are glad to help you and your family through such a difficult time. We are so pleased to hear that your Mother was looked after and cared for well and we are very happy to hear you felt at ease with your loved one in our...  

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Review from M B (Daughter of Resident) published on 11 March 2025 Submitted via Website
Overall Experience

Mum wasn't in the Nursing Home long however; she was happy. Staff were attentive and kind and nothing was ever too much trouble. Whenever we visited staff were very welcoming and polite and mum was always well looked after.

Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for taking the time to leave your review. We are sorry for your loss. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like "attentive and kind and nothing was ever too much trouble" being used to...  

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Review from Josaine T (Sister of Resident) published on 17 December 2024 Submitted via Postal Card
Overall Experience

My sister was a resident at Hatfield Pevrel Care Home until her recent passing. The care she received was amazing. From her care to the food, the people were the kindest and most caring and made sure she had everything she needed. I can honestly say they were like an extended family. The rooms were clean and tidy and my sister was always happy and laughing with the carers. Her hair was washed and cut regularly and nails painted. I wouldn't hesitate to recommend the care home. Five stars.

Reply from Maria Ricketts, Customer Care Adviser at Hatfield Peverel Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Hatfield Pevrel for your stay.

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Review from Martyn F (Son of Resident) published on 18 October 2024 Submitted via Website
Overall Experience
When my father first became a resident of Hatfield Peverel Lodge, we were very concerned that he might not like it.
I am very happy to say that he is extremely happy. The level of care is exceptional.
In his own words, he regularly tells me that he cannot fault it.

Our observations are that all the staff are very attentive, hard-working and extremely caring and very approachable.

Reply from Fran Donno, Customer Service Adviser at Hatfield Peverel Care Home

We appreciate you taking the time to leave us your comments. We hope Hatfield Peverel Care Home did everything possible to make the transition as easy as possible and we are so pleased to hear that you can now feel at ease with your father in our care. It is always wonderful to hear words like...  

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Review from Daren B (Son of Resident) published on 6 September 2024 Submitted via Website
Overall Experience
Following a professional and informative tour of the Hatfield Peverel home, I felt at ease and relaxed that my dad would be happy and in very safe hands.
He was admitted in mid-August and I cannot fault the attention, friendliness and professionalisation of all staff members in all roles and capacities.
To add to this, a long-standing medical issue that had been troubling him for weeks was treated and addressed exhibiting a pleasing improvement within his first week.

Thank you all!

Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Dad in our care and we hope Hatfield Peverel care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "cannot fault the attention, friendliness and...  

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Review from E B (Resident / Service User) published on 16 July 2024 Submitted via Website
Overall Experience

Since I came into the home in March 2024 I have been treated very well by all the staff and carers. All the staff here are very attentive to my needs and are also respectful of my privacy. All of my family and friends who have visited me say that the staff are very friendly too. The food is also very good and there is always a great choice, so I am never hungry. The activities are very good there is a good mix of singers and we also have fitness sessions and a lady who comes in to dance as well as bingo and all kinds of crafts.

Reply from Rosie Smith, Customer Advisor at Hatfield Peverel Care Home

Hello and thank you for taking the time to write the team at Hatfield Peverel such a lovely review. We are thrilled to hear that you are being well taken care of and that the staff, food and activities are all to your liking. We hope that you continue to enjoy your stay at Hatfield Peverel and wish you all the best.

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Review from C B (Niece of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience

I think the care home in Hatfield Peverel is a very happy environment for residents. The staff are so very pleasant. They go above and beyond helping the residents. My aunt has dementia and can be difficult at times but they. Always appeared to be very caring. Lovely residents too, a lovely family home. Lovely food too.

Reply from Maria Ricketts, Customer Care Adviser at Hatfield Peverel Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. We hope to continue providing your loved one with the best possible care.

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Review from B T (Respite Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

I have spent time here between operations an following the third operation on my leg and hip. The atmosphere in the home is kind and encouraging with very few exceptions. The caring/nursing and all staff are kind and helpful to speedy recovery. The food is well prepared and varied and gives a variety of choices and help for dietary problems. I have recovered much more quickly than would have been the case in hospital or alone at home. Trouble is taken to make visitors and family very welcome and any problems are listened to and attempted to be dealt with. I can recommend the home to others. The variety of entertainment makes for a sociable atmosphere.

Reply from Grace Langfield, Customer Service Adviser at Hatfield Peverel Care Home

We appreciate you taking the time to leave us your comments. We are really pleased to hear you are highly satisfied with everything from the attention to detail in our care, the dietary adaptations, the sociable atmosphere and the listening ear provided by management. We wish you a speedy recovery and thank you for choosing Hatfield Peverel care home.

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Review from Diane K (Daughter of Resident) published on 16 April 2024 Submitted via Website
Overall Experience

All the staff here are extremely caring and, although we turn up at the home at different times, they are always welcoming, happy and willing to answer any questions we have. There are always enough carers around to help with all the residents' needs which do vary between individuals.

Reply from Grace Langfield, Customer Service Adviser at Hatfield Peverel Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care,and feel both yourselves and your relative are fully supported. Thank you for choosing Hatfield Peverel for their stay.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 09 August 2026

Hatfield Peverel offers a warm welcome to anyone in need of nursing or residential care. We also have a dedicated dementia-friendly house, known as Mallard, where residents are supported by our dementia champions.

News (0) & Events (0)

News

There are no news items for Hatfield Peverel Care Home.

Upcoming Events

There are no upcoming events for Hatfield Peverel Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Hatfield Peverel Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Hatfield Peverel Care Home

What types of Care is Hatfield Peverel Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hatfield Peverel Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Hatfield Peverel Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Hatfield Peverel Care Home to the centre of Chelmsford?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Peverel Care Home to verify any information. View our terms and conditions. Hatfield Peverel Care Home has an Enhanced Service -more info.