Hutton Village Care Home

Hutton Village, Hutton, Brentwood CM13 1RX
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9.8 67 Reviews
  • Hutton Village Care Home, Brentwood
Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach promoting the dignity, respect and independence of each individual at all times.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

Originally the village school, the home is decorated to a high standard and is homely and comfortable. There is a lovely garden with lots of sunny and shady places to sit and enjoy, including a pond and a sensory garden. There is a number of choices of bedrooms, all are ensuite, and many enjoy views of the garden and surrounding countryside. The rooms are fully equipped, however, residents are encouraged to bring their own personal possessions if they choose, to ensure they feel at home.

The in-house chef provides nutritionally balanced meals for residents and always offers both a cold and hot option at each mealtime. Residents can enjoy a variety of snacks and cakes throughout their day. The team are happy to discuss individual dietary requirements and preferences.

They have a well-developed programme of activities led by activities coordinators, and there are regular entertainers such as musicians, visits from Pet Therapy dogs, a monthly church service, quizzes, games, films and individually tailored sessions.

Follow the home on Facebook to find out more about the great that go on day to day. Search Bupa UK Hutton Village Care Home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ruth Duarte (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)

Visiting

  • The home is just off the A129 Radleigh Road, a few minutes drive from the A12. Regular trains run to and
    from London’s Liverpool Street Station from the local station, Shenfield, which is a short taxi ride away.

Parking

  • On-site parking available.

Hutton Village Care Home Reviews (67)

9.8

Hutton Village Care Home has a Review Score of 9.8 (9.816) out of 10, based on 26 reviews in the last 2 years.
Over all time Hutton Village Care Home has 67 reviews.

Overall Experience
  • 56
  • 10
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Date Published
  • 67
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Reviewer Connection to Hutton Village Care Home
  • 26
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  • 9
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Total of 67, showing 21-40
Review from A P (Granddaughter of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit Hutton Village the staff are so warm and friendly. It makes me feel really comforted to know that my grandma is being well looked after and surrounded by kind people.
The facilities are lovely and we have spent a lovely afternoon as a family sitting outside together in the summer
house, which I think my grandma really enjoyed.
Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for your kind words. It is always nice to hear when family members like yourself can feel at ease knowing their loved one is receiving the best possible care. Thank you for trusting us to take care of your Grandma, and if there is anything else we can do to make her stay as comfortable as possible, please let us know.

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Review from Amanda s (Friend of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to visit a friend. Hutton Care Home is of a very high standard. All staff were polite. The home was very clean. I went to the day room and sat with other residents. There was a quiz, it's a welcoming home with beautiful gardens.
Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for your feedback. We are so pleased to hear you feel your Friend is so well cared for and looked after, and that you've been welcomed as a guest with open arms. We are looking forward to seeing you again.

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Review from G C (Friend of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was clean and welcoming.
The staff were friendly and professional. They interacted with residents with care and respect.
The activity that I saw was well-organised and inclusive. Fun was had by those attending that particular activity.
Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave your review. It is lovely to hear words such as "welcoming", "inclusive" and "well-organised" being used to describe not only the care the tour staff provide but the range of activities we do for the residents also. We are looking forward to seeing you again.

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Review from A P (Son of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been exceptionally pleased with the care and in particular the friendliness of the staff.
The facilities are first class and it feels like a well-run hotel rather than an elderly care home.
The gardens are beautiful with the pavilion making an ideal setting for extended family visits.
Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave your review. It is always nice to hear terms such as "exceptionally pleased" and "first-class" being used to describe our care. Thank you for choosing Hutton Village care home for your loved one's stay.

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Review from A F (Son of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
We were not happy with the lack of effort around getting Mum established in the critical first week when we would have thought that better efforts would have been made to ensure that everything regarding her requirements, which we had laid out in detail to the management, was adequately transmitted
to the nursing/care staff, but was not. We feel that the management made claims about the level of care and attention that Mum would receive that in practice did not happen. We removed Mum after a fortnight in the home.
Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

We appreciate you taking the time to leave us your comments. Our resident’s health and wellbeing is an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.

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Review from Barry B (Son of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad spent almost a year at Hutton Village and I can honestly say I have been extremely pleased with all aspects of his care. I know that carers talked to him about his life when they could as he was bedbound and the food was really good, nothing was too much trouble. When you move someone into a
care home you want to know they will be well looked after and cared for in a dignified way. I am very satisfied that during his stay all his care needs were met.
Reply from Eden Tomlinson, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your dad received the best possible care.

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Review from A M (Friend of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A recent initial visit and subsequent visits convinced us to move our friend into this care home. We were very impressed with the home. The friendliness kindness and patience of the staff were impressive. Very good support management at all times. The introduction of our friend a few days ago was dealt
with very well with compassion and understanding from all the staff.
Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for your lovely review. We are so glad to hear Hutton Village did everything possible to make the transition as easy as possible for your friend with their patience and kindness. We hope to continue providing your loved one with the best possible care in our home.

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Review from T W (Son of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We selected this nursing home for my father-in-law based on personal recommendations. The care and attention shown to him is outstanding. This care extends to all of the family and I would not hesitate to recommend this nursing home to others. Many thanks.
Reply from Rebecca Kellegher, Customer Service Adviser at Hutton Village Care Home

We appreciate you taking the time to leave us your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope to continue providing your Father-in-Law with the best possible care.

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Review from Glynis B (Niece of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank Hutton Village Care home enough for the love and care given to my aunt over the last four years. They became part of her family. Auntie passed away on 23rd November 2022 aged 100 and the care given to my aunt and myself before and after passing was paramount. I cannot thank them enough.
Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for your kind words. We are happy to hear you feel like a part of our Hutton Village family. It is always nice to hear from family members feeling like their loved one was cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Jane L (Daughter of Resident) published on 29 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care provided to my mum. Really put my mind at ease to know that she is safe and well cared for. Thank you so much.
Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mum in our care, feeling like she is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Gladys S (Partner of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been under their care since July and is still currently residing there.
The staff have been absolutely brilliant. I am so pleased that he is in a facility where the care is exceptional, and I always feel comfortable visiting him.
I can honestly say it has really helped with my own health
issues to know he is being so well looked after.
Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your partner in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from Jonathan H (Son of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew my Father was likely to be in Hutton Village Care Home for just a short time but the care he received during this period and his final days was nothing short of exceptional. The nurses, carers and auxiliary staff gave him all the care and attention he needed and more. As a family, we found the
staff were also extremely supportive towards us during what was an upsetting and distressing time. We cannot recommend this home and its incredible people more highly to care for your loved ones, no matter how difficult the situation.
Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave your kind review. We are saddened to hear about your loss. We hope Hutton Village were able to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from R S (Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very good.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hutton Village Care Home

Thank you for your feedback. Please let us know if there is anything else we can do to make your stay as comfortable as possible.

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Review from Daphne T (Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been happy here - but two years of lockdown no visitors etc, and sheer supplied and deafness have been very hard to bear. The whole staff have been wonderfully loyal and caring. Making an effort within the rules to celebrate my 100.
Reply from Amanda Barnes, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave your review. It is lovely to hear that you are happy in our care home and that you feel we made an effort for your 100th birthday we hope you enjoyed your day. Please let us know if there is anything more we can do to make your stay more comfortable.

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Review from L F (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This has been a difficult time for us all, but staffing levels are now improving, and the home does have many staff who have been with the home for some years. Activities which have taken place should now be able to and have started to increase. My mother, who is not the easiest person to cope with
when it comes to her personal care, is always treated with kindness and respect. All the staff I find are very helpful.
Reply from Amanda Barnes, Customer Service Adviser at Hutton Village Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you feel your mother is always treated with kindness and respect and that you find our staff helpful. We hope to continue providing your mother with the best possible care.

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Review from Christine B (Niece of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring, clean and well-run care home with beautiful grounds and amazing staff who really are the jewel in the crown of this establishment. With two and a half years of challenges, they have managed to overcome them all and even when visiting was not possible the relatives of the residents were secure
in the knowledge that their relatives were receiving the very best of care.
Reply from Amanda Barnes, Customer Service Adviser at Hutton Village Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your loved one in our care and feel as though they are receiving the best care. Thank you for choosing Hutton Village for your loved one's stay.

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Review from G D (Son of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has done incredibly well to weather the last two years of the pandemic in such a good way. It's not been easy for anyone, but I never heard any staff complaining, and everyone pitched in when needed to. Contrary to other reviews I felt we were kept fairly well appraised of the changes in rules,
yes perhaps it wasn't always as clear as it could have been, but the rules were coming from central government not from the home management. Residents were protected by being restricted to their rooms, and as a consequence outbreaks were small, contained and not fatal to residents (sadly one carer did die at the start of the pandemic). Some things at times weren't perfect, but if you have staff off self-isolating so they don't infect the residents, temps are required and at times, they didn't hit quite the same high standards the permanent staff have within the home. Things are definitely on the up now, and Dad is happier.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hutton Village Care Home

Thank you for your feedback, we really appreciate you taking the time to write a review.

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Review from P S (Son of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in the home for near 3 years now. It was a great place to be and she was very very happy there, then along came Covid.
The home has done well to keep residents safe during this time but at a cost to the quality of life for residents and relatives.
The home has not kept relatives
and residents up-to-date with constant rule changes, residents have been confined to their rooms when covid outbreaks occur and visits stopped. The home did away with their pod visits when it would have been helpful to have kept it.
The whole episode has led to mum feeling low, bored, confused and frustrated. This has led to myself and my sister having a more stressed relationship with the home management that has struggled in my opinion to deal with the situation.
It’s clear from what we understand from mum and communication with the home that staff shortages exist and this compounds the difficulties. However I do not have any sympathy for BUPA on this, they make a millions £.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hutton Village Care Home

Thank you for taking the time to leave us your feedback. We appreciate things have been difficult due to the pandemic. We follow all guidance put in place by Public Health England, this is updated frequently and we are working hard to keep both residents and our staff safe. We hope that with restrictions now easing that your Mum can enjoy her time with us again. Please let us know if there is anything further we can do to help resolve this situation.

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Review from Pauline S (Daughter of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our elderly mum recently needed another spell of respite at this excellent facility. Once again, the entire team were understanding, responsive and very welcoming. Unfortunately, due to the Covid isolation period, I was unable to visit, but I cannot praise the team highly enough for their professionalism
whenever I made contact with them. Having received the rest and support she needed, Mum is back in her own home. Thank you all.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hutton Village Care Home

Thank you for your lovely review. It's great to hear you felt so supported and welcomed back into the Hutton Village family, even better to hear that your Mum is now recovered enough to have returned home. Thank you for choosing us for her convalescence care.

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Review from Kay J (Daughter of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in the home for four months until she passed and while she was there the staff could not do enough for my mother. They were kind and compassionate. Also, the girls on the reception were always very helpful and were able to answer any questions. It was a difficult time because of Covid
but I was able to visit her in her room. Thank you all so much.
Reply from Melanie Cope, Customer Service Adviser at Hutton Village Care Home

We would like to start by offering our most sincere condolences for your loss. If there is absolutely anything we can do to ease this difficult time for yourself, please do let us know. We are happy to hear our staff kept you well informed and were helpful. Thank you for leaving such a lovely review, we will be sure to pass your words on.

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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Hutton Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for Hutton Village Care Home is calculated as follows: ( (267 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 305 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hutton Village Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 10 Sep 2025

Hutton Village warmly welcomes those in need of nursing or residential care. Originally the village school, our old stone building has been carefully extended to provide lots of modern comforts, while retaining many of its original features.

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Awards / Recognitions (7)

Meet the Team (0)

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