Very friendly and well run care home. Staff attentive and looked after my Mum wellPam F(Daughter of Resident/Service User)
Very friendly and well run care home. Staff attentive and looked after my Mum wellPam F(Daughter of Resident/Service User)
Manor Lodge is a CQC ‘Outstanding’ (January 2025) and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
The purpose-built, Essex care home has fantastic facilities, including a café area, cinema room, hair and beauty salon and in-house physiotherapy gym.
Conveniently located a short walk...
Manor Lodge is a CQC ‘Outstanding’ (January 2025) and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
The purpose-built, Essex care home has fantastic facilities, including a café area, cinema room, hair and beauty salon and in-house physiotherapy gym.
Conveniently located a short walk away from Chelmsford city centre, residents can enjoy easy access to local amenities and transport links. The dedicated lifestyle team also arrange trips and outings in the home’s own minibus.
Manor Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme.
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Care Provided by Manor Lodge
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
For a maximum of 120 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,925
From £2,165
Residential Dementia Care
From £2,020
From £2,272
Nursing Care
From £2,205
From £2,480
Contact Manor Lodge to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Manor Lodge for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Review from Dawn L (Daughter of Resident) published on 31 October 2017 Submitted via Postal Review Card•
Overall Experience
Overall a good standard of care with varied activities to stimulate and entertain. Active involvement encouraged by friends and relatives.
Overall a good standard of care with varied activities to stimulate and entertain. Active involvement encouraged by friends and relatives.
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Review from Jan W (Daughter of Resident) published on 31 October 2017 Submitted via Website•
Overall Experience
My mum has lived at Manor Lodge for the last 6 months, I only wish we had moved her from her previous home before.
There isn’t one thing my mum or myself dislike about the home, all the staff go out of their way to make my mum feel special and treat her with care, respect and dignity, nothing is...
My mum has lived at Manor Lodge for the last 6 months, I only wish we had moved her from her previous home before.
There isn’t one thing my mum or myself dislike about the home, all the staff go out of their way to make my mum feel special and treat her with care, respect and dignity, nothing is too much trouble.
The home is always very clean and has lovely decor. The rooms are perfect in size with lovely big windows and all en-suite. There are lots of little places to go sit and chat with a tea/coffee and lovely cake. The food is homemade with a good variety.
My mum would tend to just watch TV but in Manor Lodge, she is encouraged to join in with activities, and there is always something happening.
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Review from A B (Daughter of Resident) published on 3 October 2017 Submitted via Postal Review Card•
Overall Experience
Mum took residence in Manor Lodge during April 2014 and remained there until she recently passed away in September 2017.
She had previously shown signs of early dementia and was anxious about moving from her own home into residential care. Nevertheless, she was warmly welcomed and encouraged to...
Mum took residence in Manor Lodge during April 2014 and remained there until she recently passed away in September 2017. She had previously shown signs of early dementia and was anxious about moving from her own home into residential care. Nevertheless, she was warmly welcomed and encouraged to settle in and accept her new home. Over the ensuing two and a half years her dementia increased but the care was adjusted and adapted to meet her changing needs in a kind and compassionate, understanding way by all the staff at Manor Lodge. As the daughter of a resident, I never had cause to worry any matter I raised with the staff was quickly and efficiently dealt with. Their liaison with Mum's GP practice was speedy and when necessary persistent. Eventually, of course, we had to face mum's demise. Their care for mum by Manor Lodge at this stage excelled itself and their care extended to myself and my sister at such a traumatic time for us was superb, beyond the realms of any expectation.
A big thank you to all at the Manor you are all a credit to your profession.
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Review from C S (Daughter of Resident) published on 3 October 2017 Submitted via Postal Review Card•
Overall Experience
My mother has lived here for 18 months and feels like it's home from home. She is very frail and has dementia and is treated with dignity and respect. All carers are kind and compassionate and are an extension to our family. The family are confident mum is in safe hands and are involved with every...
My mother has lived here for 18 months and feels like it's home from home. She is very frail and has dementia and is treated with dignity and respect. All carers are kind and compassionate and are an extension to our family. The family are confident mum is in safe hands and are involved with every aspect of her care.
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Review from Olive H (Wife of Resident) published on 3 October 2017 Submitted via Postal Review Card•
Overall Experience
The staff at Manor Lodge are extremely helpful and very caring. They are also very kind to me and as I am there most days, I notice the way they treat all residents, which is always in a respectful and good way. They do everything possible to make everyone happy and provide excellent activities and...
The staff at Manor Lodge are extremely helpful and very caring. They are also very kind to me and as I am there most days, I notice the way they treat all residents, which is always in a respectful and good way. They do everything possible to make everyone happy and provide excellent activities and entertainment.
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Review from Robin B (Husband of Resident) published on 19 September 2017 Submitted via Postal Review Card•
Overall Experience
Nursing staff - excellent in all they do.
The administration could not be more helpful. The carers good to superb.
Nursing staff - excellent in all they do.
The administration could not be more helpful. The carers good to superb.
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Review from Jo G (Daughter of Resident) published on 15 December 2016 Submitted via Postal Review Card•
Overall Experience
Overall I am happy with the care given to mum over the last 7 years. One lady is particularly good with the entertainment. Issues raised have been dealt with satisfactorily. Communication could be improved however regular emails would be ideal. Also, I would like to see mums diabetes being...
Overall I am happy with the care given to mum over the last 7 years. One lady is particularly good with the entertainment. Issues raised have been dealt with satisfactorily. Communication could be improved however regular emails would be ideal. Also, I would like to see mums diabetes being monitored.
↩Reply from Samantha Debenham, Marketing Support Administrator at Manor Lodge
Thank you for your valuable feedback. We are delighted with the positive comments and ratings you have given, particularly for the activities provision at Manor Lodge. We take your concerns and feedback seriously and we are pleased that any issues you have raised with the management team have been...
Thank you for your valuable feedback. We are delighted with the positive comments and ratings you have given, particularly for the activities provision at Manor Lodge. We take your concerns and feedback seriously and we are pleased that any issues you have raised with the management team have been dealt with satisfactorily. Following your comments regarding the monitoring of your mother’s diabetes, this can be arranged and the manager at the home will be in touch to discuss this with you.
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Review from Jill W (Daughter of Resident) published on 22 November 2016 Submitted via Website•
Overall Experience
I would thank the staff at the Manor Lodge home who care for my mum. They do a wonderful difficult job that requires great care and attention they have made my mum feel welcome and wanted which is often forgotten when running around caring for many people all with different requirements. They give...
I would thank the staff at the Manor Lodge home who care for my mum. They do a wonderful difficult job that requires great care and attention they have made my mum feel welcome and wanted which is often forgotten when running around caring for many people all with different requirements. They give her their time and are always around to offer help, but also allow her to have some independence and feel like she still has some control over her life.
I would also like to thank the manager of the home who has been wonderful and helped me through a very difficult time, she has shown me compassion and understanding and has directed me on how best to help mum to adjust and feel one of the crowd. The twice daily activities give the residents a reason to get up and join in and make new friends.
I looked at 18 homes in Essex before I found this one it was the only one where I felt the residents were not there to die but where she could enjoy herself and have fun in her last days.
Thank you.
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Review from Jennie (Daughter of Resident) published on 9 November 2016 Submitted via Postal Review Card•
Overall Experience
The carers at Manor Lodge are dedicated, caring, compassionate and kind. They treated my father with respect and dignity and ensured that he has medical help when required. He regarded the carers as his extended family.
The carers at Manor Lodge are dedicated, caring, compassionate and kind. They treated my father with respect and dignity and ensured that he has medical help when required. He regarded the carers as his extended family.
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Review from Christina C (Daughter of Resident) published on 6 September 2016 Submitted via Website•
Overall Experience
My mother has been resident at Manor Lodge since it opened; she died today at nearly 103 years of age. From the moment she set foot in Manor Lodge she was made to feel very welcome and she enjoyed every moment of her stay. The level of care and support were given by all the staff has been...
My mother has been resident at Manor Lodge since it opened; she died today at nearly 103 years of age. From the moment she set foot in Manor Lodge she was made to feel very welcome and she enjoyed every moment of her stay. The level of care and support were given by all the staff has been exceptional. Every attention has been given to every detail to ensure her stay was as pleasant and fulfilling as possible.
The service given really was at the hotel level, with excellent, plentiful food and snacks, with staff who were always happy and willing to provide those little extras. For example, Manor Lodge provided a family party for her 100th birthday - excellent. My mother was always treated with dignity by very caring staff and her end of life care was exceptional.
There was always a good timetable of activities and live entertainment for the residents and a well-attended summer fete.
The premises were cleaned every day and the rooms and communal areas are very well appointed and secure.
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Review from Michele (Sister of Resident) published on 17 May 2016 Submitted via Postal Review Card•
Overall Experience
The care home does not ensure that residents have their own clothes, rugs, chairs. The food is very good. The residents do not have cream applied all over to ensure their skin is in good condition. Hair brushes are used on more than one person. Diets are only commenced when a dietary deems it...
The care home does not ensure that residents have their own clothes, rugs, chairs. The food is very good. The residents do not have cream applied all over to ensure their skin is in good condition. Hair brushes are used on more than one person. Diets are only commenced when a dietary deems it necessary not with common sense. If staff are hot the residents are not dressed warmly, it is known that the elderly feel the cold more. Feet should be elevated as feet swell.
↩Reply from Juliana Miles, Home Manager at Manor Lodge
We’re grateful for your feedback and I would like to assure you that we take all your concerns very seriously indeed. We’re very proud of our excellent reputation at Manor Lodge and if we have fallen short of this in any way we will of course address this immediately. Since submitting your review I...
We’re grateful for your feedback and I would like to assure you that we take all your concerns very seriously indeed. We’re very proud of our excellent reputation at Manor Lodge and if we have fallen short of this in any way we will of course address this immediately. Since submitting your review I understand that you have been able to meet with the home manager and other key individuals to discuss your sister’s care and I hope that you are now reassured. Thank you for taking the time to submit these comments and of course do let us know if you have anything else you’d like to raise and we’ll be more than happy to help.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 September 2024
Overall Outstanding
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeOutstanding
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
News
27 Oct 2026
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Hi, I'm Natasha Webster, the Home Manager at Manor Lodge.
I am a qualified Registered Nurse and have completed the Future Home Manager training with...
Hi, I'm Natasha Webster, the Home Manager at Manor Lodge.
I am a qualified Registered Nurse and have completed the Future Home Manager training with Care UK. I previously worked as Deputy Manager at Manor Lodge and, before joining Care UK six years ago, I was a Clinical Nurse Specialist at a local hospice in Surrey. After supporting a Care UK home as a CNS, I was inspired by the happy atmosphere and compassionate team, which led me to apply for a Clinical Nurse Manager role.
A care home manager should be compassionate and values-driven, promoting dignity, safety and person-centred care. Strong leadership, emotional intelligence, and sound clinical and governance knowledge are essential to ensure high standards and support both residents and staff.
My favourite part of the day is walking around the home, seeing residents and staff happy, and watching meaningful moments and achievements unfold.
Outside of work, my family and I enjoy WWII re-enactment weekends, 1940s swing jive dancing with my daughter, and I also enjoy crochet and knitting.
My biggest career highlight has been becoming a Home Manager. I’m proud of the difference we make in residents’ lives each day and supporting staff to grow. The most important part of my role is ensuring residents are happy and safe, and that staff feel supported to develop and progress.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Lodge to verify any information. View our terms and conditions. Manor Lodge has an Enhanced Service -what an Enhanced Service includes.
