
The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.
Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...
Care Provided by Windle Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windle Court for full pricing details and T&Cs.
Contact Windle Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Lorraine Taylor(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windle Court Reviews (91)
Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Windle Court has 91 reviews.
The staff have been very busy, very good with his care and settled him in.
My mother has been living in Windle Court for 6 months. She was very agitated when she arrived but with help and kindness from the excellent staff, she has accepted that this is her home. Nothing is too much trouble for the staff and I cannot praise too highly how gentle and patient they are. Even the domestic staff know the residents by name and stop and chat to them. Family are welcome to visit at any time and are also invited to many of the activities taking place. Two full-time events staff ensure that there are activities morning and afternoon including visits from children, animals and days out. My mother went to her first music festival this year! One organised especially for dementia sufferers. The food is excellent and plentiful, there are no agency staff and the new manager is very present. She listens to any problems, takes the comments on board and makes the required changes.
My father was only a resident at Windle Court for a short period of time and we were new to this situation and concerned about how he would settle in the home. We need not have worried at all, as from the first time we visited the home, we were made very welcome and all the staff were extremely happy and helpful which put our minds at rest immediately. Sadly he was only a resident for 5 days before passing away. Again the staff were so supportive to us a family and they treated dad with the utmost dignity, respect and professionalism. While a resident at Windle Court, my father was the most content he had been for some months. We would have no hesitation in recommending Windle Court to anyone in the same situation.
Praising the staff for their professionalism and friendly manner.
This is the first time she has said she would like to go back next time I go away which is, indeed, praise in itself.
It is a shame she is not guaranteed a respite room here.
Windle Court has been my mother's home for the last three years. Residents are all encouraged to spend time with others and join in activities, but if they are like my Mum and prefer their own company and like to stay in their own rooms, that's fine too. There is always someone popping in, carers, the laundry ladies and cleaners all offering a cheery chat. Mum has a keyworker who has been with her from the beginning. She is marvellous with Mum and always has time to listen to any worries I may have. I trust them completely. As Mum's dementia has got worse she can be moody and difficult. This was not her nature before the dementia and it has been hard to watch her deterioration. However, I have only ever seen patience and kindness towards her. I am kept informed of any problems and health issues and fully involved with any changes to her care. There have been a few management changes recently which is a shame, as it can unsettle the staff, but in my opinion, this has not affected the high standard of care offered to my mother.
Due to constant changes of staff and the use of agency staff, I feel that the standard of care has deteriorated. I have no problem with permanent staff, and feel for them as the hours of work are horrendous, sometimes without a break, and the staff ratio for residents is really inadequate.
Our mum went into care at 101 years of age, she is now 103.
In Windle Mum suffered a fall and broken femur. She recovered well from surgery. Later she suffered a stroke, she recovered from this also. Mum was mentally well before going into care, although physically she is immobile, deaf with poor sight. She is now getting forgetful, depressed and a little confused and she needs mental stimulation to help her. Conversation is lacking, most carers do not have the time to attract Mum's attention and speak to her. However, there are a few carers who take the time with her. The CTM and two carers are really good, but they are not on duty every day.
Mum stays in her room; her wheelchair is too uncomfortable to sit in for long. Hence events in the home pass her by. She misses out on the manicures in the lounges, so her daughter in law does this now. On rare occasions an event is bought into her room, such as visiting animals, this really does help her.
My mother has just passed away, 10 May 2016. Her care in Windle Court has been absolutely excellent, wonderful team of people, caring and tending for her. It made her passing for us so much easier to bear.
The staff have been extremely helpful and caring in settling Dad into his new home. After living with me for 12 years it has been upsetting us as a family that we can no longer care for Dad/Granddad. Everyone has been kind to us all over the last few days to ensure he feels at home and has already made a new friend! So many thanks to Windle Court!
In my opinion Windle Court has gone downhill, but after a couple of meetings with management and regional directors, lots of discussions, hopefully it will pick up in the not so distant future. I have discussed a few issues and they are being looked at.
Very happy and satisfied with the staff and home. Not satisfied with the level of care on Saturday and Sunday. There always seems to be a shortage of carers. Very happy with the room, the facilities and the weekday staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 09 Jul 2026
Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...
- 15 May 2026
Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...
- 13 Mar 2026
Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...
There are no upcoming events for Windle Court.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windle Court.
Meet the Team (3)

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.
I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.
I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.
I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.
I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windle Court to verify any information. View our terms and conditions. Windle Court has an Enhanced Service -more info.