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Windle Court

The Withywindle, South Woodham Ferrers, Chelmsford, Essex CM3 7BR
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The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)
Windle Court, Chelmsford
Windle Court, Chelmsford
Windle Court, Chelmsford

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.

Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...  

Care Provided by Windle Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,600

Contact Windle Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine Taylor(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (76)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Windle Court Reviews (91)

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9.7

Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years. Over all time Windle Court has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from Christine H (Wife of Resident) published on 15 January 2018 Submitted via Postal Card
Overall Experience
As my husband has only been a resident for 2 weeks, my experience here has been limited but has been excellent so far.

The staff have been very busy, very good with his care and settled him in.

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Review from Jill K (Daughter of Resident) published on 18 December 2017 Submitted via Website
Overall Experience

My mother has been living in Windle Court for 6 months. She was very agitated when she arrived but with help and kindness from the excellent staff, she has accepted that this is her home. Nothing is too much trouble for the staff and I cannot praise too highly how gentle and patient they are. Even the domestic staff know the residents by name and stop and chat to them. Family are welcome to visit at any time and are also invited to many of the activities taking place. Two full-time events staff ensure that there are activities morning and afternoon including visits from children, animals and days out. My mother went to her first music festival this year! One organised especially for dementia sufferers. The food is excellent and plentiful, there are no agency staff and the new manager is very present. She listens to any problems, takes the comments on board and makes the required changes.

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Review from Jennifer W (Daughter of Resident) published on 29 November 2017 Submitted via Postal Card
Overall Experience

My father was only a resident at Windle Court for a short period of time and we were new to this situation and concerned about how he would settle in the home. We need not have worried at all, as from the first time we visited the home, we were made very welcome and all the staff were extremely happy and helpful which put our minds at rest immediately. Sadly he was only a resident for 5 days before passing away. Again the staff were so supportive to us a family and they treated dad with the utmost dignity, respect and professionalism. While a resident at Windle Court, my father was the most content he had been for some months. We would have no hesitation in recommending Windle Court to anyone in the same situation.

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Review from A J (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card
Overall Experience
My mother stayed in the above care home and thoroughly enjoyed her stay.
Praising the staff for their professionalism and friendly manner.
This is the first time she has said she would like to go back next time I go away which is, indeed, praise in itself.

It is a shame she is not guaranteed a respite room here.

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Review from Julia S (Daughter of Resident) published on 15 November 2017 Submitted via Postal Card
Overall Experience

Windle Court has been my mother's home for the last three years. Residents are all encouraged to spend time with others and join in activities, but if they are like my Mum and prefer their own company and like to stay in their own rooms, that's fine too. There is always someone popping in, carers, the laundry ladies and cleaners all offering a cheery chat. Mum has a keyworker who has been with her from the beginning. She is marvellous with Mum and always has time to listen to any worries I may have. I trust them completely. As Mum's dementia has got worse she can be moody and difficult. This was not her nature before the dementia and it has been hard to watch her deterioration. However, I have only ever seen patience and kindness towards her. I am kept informed of any problems and health issues and fully involved with any changes to her care. There have been a few management changes recently which is a shame, as it can unsettle the staff, but in my opinion, this has not affected the high standard of care offered to my mother.

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Review from Venetia M (Wife of Resident) published on 2 November 2017 Submitted via Postal Card
Overall Experience

Due to constant changes of staff and the use of agency staff, I feel that the standard of care has deteriorated. I have no problem with permanent staff, and feel for them as the hours of work are horrendous, sometimes without a break, and the staff ratio for residents is really inadequate.

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Review from Barbara B (Daughter of Resident) published on 5 September 2017 Submitted via Postal Card
Overall Experience
Windle does provide basic physical care needs. However, mental stimulation and conversation is hit and miss, mainly miss!
Our mum went into care at 101 years of age, she is now 103.
In Windle Mum suffered a fall and broken femur. She recovered well from surgery. Later she suffered a stroke, she recovered from this also. Mum was mentally well before going into care, although physically she is immobile, deaf with poor sight. She is now getting forgetful, depressed and a little confused and she needs mental stimulation to help her. Conversation is lacking, most carers do not have the time to attract Mum's attention and speak to her. However, there are a few carers who take the time with her. The CTM and two carers are really good, but they are not on duty every day.

Mum stays in her room; her wheelchair is too uncomfortable to sit in for long. Hence events in the home pass her by. She misses out on the manicures in the lounges, so her daughter in law does this now. On rare occasions an event is bought into her room, such as visiting animals, this really does help her.

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Review from Joanne C (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card
Overall Experience

My mother has just passed away, 10 May 2016. Her care in Windle Court has been absolutely excellent, wonderful team of people, caring and tending for her. It made her passing for us so much easier to bear.

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Review from Angela C (Daughter of Resident) published on 5 April 2016 Submitted via Postal Card
Overall Experience

The staff have been extremely helpful and caring in settling Dad into his new home. After living with me for 12 years it has been upsetting us as a family that we can no longer care for Dad/Granddad. Everyone has been kind to us all over the last few days to ensure he feels at home and has already made a new friend! So many thanks to Windle Court!

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Review from Val H (Daughter of Resident) published on 31 March 2016 Submitted via Postal Card
Overall Experience

In my opinion Windle Court has gone downhill, but after a couple of meetings with management and regional directors, lots of discussions, hopefully it will pick up in the not so distant future. I have discussed a few issues and they are being looked at.

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Review from Mildred S (Wife of Resident) published on 21 December 2015 Submitted via Postal Card
Overall Experience

Very happy and satisfied with the staff and home. Not satisfied with the level of care on Saturday and Sunday. There always seems to be a shortage of carers. Very happy with the room, the facilities and the weekday staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 09 Jul 2026

    Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...

  • 15 May 2026

    Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...

  • 13 Mar 2026

    Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...

Upcoming Events

There are no upcoming events for Windle Court.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Windle Court.

Meet the Team (3)

Kay Milbank
Kay MilbankJob Title:Deputy ManagerJoined: 2014

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.

I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.

I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Kerry Harvey
Kerry HarveyJob Title:Financial AdministratorJoined: 2020

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.

I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

Toby Punshon
Toby PunshonJob Title:MaintenanceJoined: 2024

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.

I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.

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