
The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.
Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...
Care Provided by Windle Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windle Court for full pricing details and T&Cs.
Contact Windle Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Lorraine Taylor(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windle Court Reviews (91)
Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Windle Court has 91 reviews.
I cannot praise the staff enough - they are all caring, kind and unfailingly helpful. The food looks good too!
I don't think my mum knows where she is, but I think she just thinks she is staying with friends.
When Nan arrived, the staff were so lovely, it was a difficult transition made a lot easier by the whole team! She has a much better quality of life and I can see her getting her personality back with each visit. The staff are so genuinely caring towards everyone. I couldn't think of a nicer place for my nan to live now that she's in this phase of her life.
Good morning Daisy, we are so pleased to hear how we, as a team, made it so much easier with the transition of Nan becoming a resident at Windle Court. Our staff always ensure the best possible care is delivered to our residents and we are grateful for your recommendation and positive feedback.
Friendly staff at reception, clean and spacious rooms and communal areas.
Good afternoon, Derek. We are so grateful for your 5-star review and are happy to see you are satisfied with the home. We like to ensure our environment is clean, welcoming and our residents have a home from home experience. We are also very proud of the team at Windle Court. Thank you once again.
A friendly, clean and efficient home. Mum wasn't sure to start with but now feels safe and secure. Any needs are addressed promptly.
Many thanks for the positive review, this is very much appreciated. It is very normal for a new resident to feel unsure and anxious to start with, however, as part of our care we reassure and support residents through the transition. We are very happy that your mum now feels safe and secure and all of her needs are addressed promptly.
When my mum first arrived there were many problems with several things e.g. hearing aid batteries not changed so Mum had no hearing and they never noticed. We have since had discussions and things have improved a lot. My mum's dementia needs lots of watching and answering for her needs. Her stimulation from activities is important. At first, that need was not seen to but now has also improved and she is, and we are, so much happier.
Good afternoon Carole, thank you so much for the review. We are so grateful to see how satisfied you are with the enhancements we have made in our care and how pleased you are with the engaging activities of our residents. Thanks so much for your insightful comments.
My mother has been a resident since 2015 and the care is second to none. I would recommend Windle Court to anyone needing a safe and caring place for their dependent to reside. All the staff look after Mum as if she is their own relative. They keep me informed of any changes to her needs and she is very happy here.
Good afternoon June, we are so happy to read your full recommendation for Windle Court. Our team, from management to the care team, take pride in the services and safety we have for our residents. Thanks so much for your brilliant review.
Staff are always friendly and ready to help. Occasionally they are very busy working with other residents but if I need to speak to someone urgently they will make themselves available as soon as possible. Any concerns I have, have always been responded to by management and dealt with efficiently. Mum is always well presented and well cared for. She is happy here and enjoys sitting in the lounge with other residents. Sadly with many activities, she doesn't want to join in unless it's singing!
Hello, thanks so much for the wonderful review. We take pride in the responsiveness we provide to relatives in our residents' lives, and we are so grateful to hear how pleased you are with your mother's care. We always enjoy hearing her sing, too. Have a good day.
I am very pleased with the professional standards consistently maintained. The staff are all committed, caring and capable. My only concern is the problem faced by the laundry trying to return clothing to the correct resident when many residents do not properly label their belongings, as a result even properly labelled items are delivered to the wrong rooms.
Hello, thank you for the wonderful review. Our staff always ensure the best possible care is delivered to our residents and we are grateful for your recommendation and positive feedback. It greatly enhances the care we provide and we appreciate your positive comments.
My mum has recently become a resident at Windle Court, she went through a lot of pain, hospital treatments and visits plus leaving her own home after many years. The care staff at Windle Court have been nothing but kind to her and have tried to accommodate all her requirements and needs. It makes me happy that she is enjoying her time there and now she has folks to chat with, activities and is much brighter in herself. Strangely, since she went into Windle Court she has had no trouble with Irritable Bowel Syndrome that she had had for years and I'm sure it's because her stress and worries have been taken away, thank you Windle Court.
Hello Sue, thanks so much for your review. We are so glad to hear how much you recommend Windle Court and the staff are so happy to hear of your wonderful comments. Have a good day.
The staff have been exceptional in the months he has been at Windle Court, and are all sorry he can't stay, as am I.
Hello Julie, we are so grateful to read your brilliant review. We will miss your husband dearly and we are so grateful to hear how satisfied you were with his care and the services we provided during his stay.
A lovely, friendly home from home at Windle Court. My aunt came for a short stay and loved it so much she became a resident. Windle Court is very welcoming and takes great care of my aunt. There's lots of activities, fantastic care and lovely friendly caring staff. Our family s very happy to know that aunt is settled here and happy. She especially loves her afternoon tea and cake.
Windle Court is an extremely caring environment. Spotlessly clean, light and airy with tasteful decor. The staff I met were very friendly and professional. My aunt has dementia and says she likes it very much and thinks the staff are ‘lovely’. The atmosphere is very peaceful.
My mother was a resident at Windle Court for nine years. Before taking up residence, I had visited a number of care homes locally and following my own assessment and taking into account other recommendations, Mum agreed to become a resident at Windle Court. As it turned out, it was a very good choice. During her stay, my mother received nothing but care, kindness and consideration from all the staff she came into contact with. In fact, I would like to put on record my thanks to all the staff for their dedication, consideration, kindness and the professionalism afforded to my mother during the time she spent at Windle Court. Theirs is not an easy job, understated and under-appreciated by many and yet for very little reward. They are dedicated people, caring for those who can no longer look after themselves. They are all very special people.
Felt welcome.
It was great to see my father properly for the first time in months! The staff were friendly and very attentive to him. He has been well cared for and was looking bright and fresh, which was such a relief after so much time apart. Dad has a lovely new room, and it is evident that the home, as a whole, has been redecorated to a good standard. As restrictions ease, I will be back soon and feel confident that the staff are both professional and compassionate.
Before I came to Windle I was very nervous all the time. I have muscle myositis and it is in my legs and arms, so I was always falling and dropping things. It got so bad I started to get palpitations 2-3 times a day worrying about falling, so I knew it was time for me to get 24-hour care in a care home. The day I put my foot through the door at Windle I felt at ease I was taken to my room. I liked it instantly. The care started straight away as they welcomed me in. I have been at Windle for 4 weeks, the care is there all the time, I feel at ease and I have only had 2 attacks of palpitations. The staff are excellent, always happy, the facilities are excellent. The food is very good. The cleanliness is excellent. I have nothing I do not like. I am at peace here at Windle.
From the first time I arrived at Windle Court, I was greeted as a friend. My mum was placed here after a brief stay in hospital and ten months on she is so settled and happy - it's the best thing that could have happened to her. From being lonely in her flat, she now has company and is so well looked after. The staff are caring and amazing. They have been able to give her love over the lockdown months when I haven't been able too.
My aunt was in Windle Court from January 2019 until January 2021. It was a massive step for her to move from her home of more than sixty years, however from day one, she told me she felt safe and comfortable. Throughout her stay, she always said how well she was looked after. The staff there are really caring, understanding and professional, not just towards my aunt, but also towards our family, whenever we visited. I always found them very friendly and approachable. They always said it was my aunt's home so we could come and go to visit her as we please with no restrictions. The last year has obviously been very difficult but it was reassuring to know she was in the best hands and had everything she needed. In her time there, she enjoyed the trips out to the seaside, something she hadn't done for years and she really enjoyed the days when the therapy dogs and other small animals were brought in for the residents to hold and stroke.
The care she received there was excellent and she enjoyed her time, saying how kind and caring the staff were. Nothing regarding her care was too much trouble. The first week she arrived four of the family plus a family dog joined here for lunch. The hospitality we received was excellent. This set the trend for all our visits we were always made welcome no matter what time of the day we visited.
On our visits, we witnessed the care she received which was not only caring and professional but truly loving.
The home and her room was always beautifully clean. She had all her photos and special ornaments from home around her including a bird feeder outside her window.
My mother, her sister, and I would like to say a huge thank you to all of the staff that looked after my aunt. I can also speak from a professional point of view, as I was an NHS Community Nurse, I would recommend this care home, the staff and standards are exceptional.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 09 Jul 2026
Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...
- 15 May 2026
Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...
- 13 Mar 2026
Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...
There are no upcoming events for Windle Court.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windle Court.
Meet the Team (3)

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.
I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.
I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.
I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.
I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.
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