
The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.
Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...
Care Provided by Windle Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windle Court for full pricing details and T&Cs.
Contact Windle Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Lorraine Taylor(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windle Court Reviews (91)
Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Windle Court has 91 reviews.
A well-run home with all staff that are caring and professional. Nothing has been too much trouble even when we asked for Mum to be moved to a more suitable room which was dealt with swiftly. A huge thanks also for all the care and sacrifices they have provided during the COVID-19 outbreak.
For me, I should have been here long ago. I was not looking after myself. Probably single living since my wife died - couldn't cope. Since coming here? This is fantastic as you can see from the questionnaire. Now this place is fantastic. I now, here, have a will to enjoy life. Thank you.
Service very good. Excellent support. Very good care.
It is difficult to put into words the amazing, respectful, empathetic care that my father in law has received at Windle Court. From the moment we knew he had to be supported in a care home we were treated with respect and support, there was no pressure just advice and help from the Admin lady to the Manager, who came out to see my father in law, and then the care giveN in the Home from the carers. They treated not only my father in law with respect, dignity, gentleness, kindness and always made time to speak to him, but also the family visiting, especially in the last few weeks of his life, they were always ready with a kind word and went out of their way to make his last few weeks comfortable, dignified and peaceful. They are nothing short of amazing and we, as a family, are eternally grateful.
My recent visits to Windle Court have been very pleasing. The carers are positive and kind to the residents. The environment is clean, bright and friendly. I am always welcomed by staff by name and made to feel part of the Windle Court family. I am extremely happy with the attention my mother receives.
The meals are very good and presented well and always cater to the patient's needs. Activity staff keep everyone amused and has a variety of activities now my mum is at end of life and I have been overwhelmed with the kindness and love they have shown my mum. I cannot recommend this home enough.
I have been to visit a very good friend today and I was very impressed with all aspects of this care home. On arrival, I was greeted by very polite staff, beautiful and clean, very caring staff who have made my friend very welcome and left him feeling comfortable. I was invited to have lunch with him. The meal was wonderful, we ate every scrap on our plates and left the table with full stomachs. I would recommend this care home to everyone.
Staff are very patient to the resident's needs. Everyone seems focused on treating residents as individuals, within the constraints of a structured care home. Nothing seems too much trouble if it's possible.
Their care has been to a high standard. Medical concerns are dealt with promptly and appropriately. The management team is strong and focused on operational improvement. Carers are attentive and friendly.
My parents settled in very quickly and are appreciative of the care they receive.
Complaints have been minor and have received prompt attention.
Windle Court is a welcoming and well-appointed care home providing a safe haven for residents. There is a weekly programme of events available and the food is of a high standard. All staff with whom I have been in contact are approachable, friendly and happy to help in any way they can. They are very caring to my mother and she has been very happy with the level of care provided as am I.
I find the staff extremely caring and very easy to talk to when asking any questions. It is the small personal care that I find very thoughtful. My parent who lives here loves it.
A cheerful welcome awaits you on arrival from the reception desk too.
Clean and nicely kept.
Very happy that my dad is being cared for here.
My wife has been a resident since December 2017. She suffers from mixed dementia and requires constant help and care. The standard of care has always been very good and she eats well. She can be uncooperative at times especially regarding personal care, but she has always been treated with encouragement and respect.
Since my wife came into Windle Court she has become happy and an absolute joy to visit as this has not always been the case in the past. The carers who look after my wife really care about her well-being and dignity. Long may she remain here.
Her room is outstanding. The food is of very good quality. The home is run like a welcoming family unit and always make me very welcome.
I visit Windle Court 3 times a week and have been for some time to visit a very good friend with her husband. I work in the care industry so I can be very critical in my opinion. I must say about Windle Court the home and staff are outstanding. Staff go above and beyond the tasks, they are given or expected to do. Very caring. patient, friendly, helpful they treat the residents with dignity and respect.
Very friendly and caring; the atmosphere is good from the minute you enter the home. The care and help offered is genuine. Any concerns are listened to.
You all do a wonderful job and the care is outstanding.
I love the paper information for the likes of me who have no email or internet.
Love the flower displays in reception and smell.
I’ve always found the staff kind, caring and compassionate. Even when they’re busy with other tasks they always find time to provide an update on my relative. I'm really confident and reassured that love and care are given consistently.
Recently I had grave concerns about staffing levels at the weekend which I raised 3 weeks ago. I was told this would be looked into.
The home is clean, comfortable and well maintained.
I only ever saw the carers treat all the residents with respect and dignity. There is a friendly, happy atmosphere in the area of the home where mum was placed.
When mum was dying the care she, and our family, received couldn't have been better.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 09 Jul 2026
Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...
- 15 May 2026
Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...
- 13 Mar 2026
Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...
There are no upcoming events for Windle Court.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windle Court.
Meet the Team (3)

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.
I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.
I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.
I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.
I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.
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