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Windle Court

The Withywindle, South Woodham Ferrers, Chelmsford, Essex CM3 7BR
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The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)
Windle Court, Chelmsford
Windle Court, Chelmsford
Windle Court, Chelmsford

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.

Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...  

Care Provided by Windle Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,600

Contact Windle Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lorraine Taylor(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (76)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Windle Court Reviews (91)

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9.7

Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years. Over all time Windle Court has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from David (Son of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

A well-run home with all staff that are caring and professional. Nothing has been too much trouble even when we asked for Mum to be moved to a more suitable room which was dealt with swiftly. A huge thanks also for all the care and sacrifices they have provided during the COVID-19 outbreak.

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Review from Branks M (Resident / Service User) published on 13 May 2020 Submitted via Postal Card
Overall Experience

For me, I should have been here long ago. I was not looking after myself. Probably single living since my wife died - couldn't cope. Since coming here? This is fantastic as you can see from the questionnaire. Now this place is fantastic. I now, here, have a will to enjoy life. Thank you.

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Review from Wayne G (Resident / Service User) published on 10 February 2020 Submitted via Postal Card
Overall Experience

Service very good. Excellent support. Very good care.

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Review from Lyn M (Daughter-in-law of Resident) published on 30 October 2019 Submitted via Website
Overall Experience

It is difficult to put into words the amazing, respectful, empathetic care that my father in law has received at Windle Court. From the moment we knew he had to be supported in a care home we were treated with respect and support, there was no pressure just advice and help from the Admin lady to the Manager, who came out to see my father in law, and then the care giveN in the Home from the carers. They treated not only my father in law with respect, dignity, gentleness, kindness and always made time to speak to him, but also the family visiting, especially in the last few weeks of his life, they were always ready with a kind word and went out of their way to make his last few weeks comfortable, dignified and peaceful. They are nothing short of amazing and we, as a family, are eternally grateful.

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Review from C J (Daughter of Resident) published on 15 October 2019 Submitted via Postal Card
Overall Experience

My recent visits to Windle Court have been very pleasing. The carers are positive and kind to the residents. The environment is clean, bright and friendly. I am always welcomed by staff by name and made to feel part of the Windle Court family. I am extremely happy with the attention my mother receives.

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Review from G S (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card
Overall Experience
My mother has been a resident in this home for the past eight years. She has received excellent care throughout her stay. The staff are marvellous with their love, care, support and giving the dignity my mum so deserves.

The meals are very good and presented well and always cater to the patient's needs. Activity staff keep everyone amused and has a variety of activities now my mum is at end of life and I have been overwhelmed with the kindness and love they have shown my mum. I cannot recommend this home enough.

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Review from Patricia P (Friend of Resident) published on 18 September 2019 Submitted via Website
Overall Experience

I have been to visit a very good friend today and I was very impressed with all aspects of this care home. On arrival, I was greeted by very polite staff, beautiful and clean, very caring staff who have made my friend very welcome and left him feeling comfortable. I was invited to have lunch with him. The meal was wonderful, we ate every scrap on our plates and left the table with full stomachs. I would recommend this care home to everyone.

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Review from R G (Wife of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

Staff are very patient to the resident's needs. Everyone seems focused on treating residents as individuals, within the constraints of a structured care home. Nothing seems too much trouble if it's possible.

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Review from N B (Son of Resident) published on 27 August 2019 Submitted via Postal Card
Overall Experience
My parents have been at Windle Court for over five months and are accommodated in two rooms; one is their lounge, the other their twin bedroom.
Their care has been to a high standard. Medical concerns are dealt with promptly and appropriately. The management team is strong and focused on operational improvement. Carers are attentive and friendly.
My parents settled in very quickly and are appreciative of the care they receive.

Complaints have been minor and have received prompt attention.

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Review from K W (Daughter of Resident) published on 25 June 2019 Submitted via Website
Overall Experience

Windle Court is a welcoming and well-appointed care home providing a safe haven for residents. There is a weekly programme of events available and the food is of a high standard. All staff with whom I have been in contact are approachable, friendly and happy to help in any way they can. They are very caring to my mother and she has been very happy with the level of care provided as am I.

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Review from R B (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

I find the staff extremely caring and very easy to talk to when asking any questions. It is the small personal care that I find very thoughtful. My parent who lives here loves it.

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Review from E C (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card
Overall Experience
Lovely care home run by genuinely caring people.
A cheerful welcome awaits you on arrival from the reception desk too.
Clean and nicely kept.

Very happy that my dad is being cared for here.

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Review from Derek R (Husband of Resident) published on 10 April 2019 Submitted via Website
Overall Experience

My wife has been a resident since December 2017. She suffers from mixed dementia and requires constant help and care. The standard of care has always been very good and she eats well. She can be uncooperative at times especially regarding personal care, but she has always been treated with encouragement and respect.

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Review from Reginald W (Husband of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

Since my wife came into Windle Court she has become happy and an absolute joy to visit as this has not always been the case in the past. The carers who look after my wife really care about her well-being and dignity. Long may she remain here.

Her room is outstanding. The food is of very good quality. The home is run like a welcoming family unit and always make me very welcome.

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Review from Beverley O (Friend of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

I visit Windle Court 3 times a week and have been for some time to visit a very good friend with her husband. I work in the care industry so I can be very critical in my opinion. I must say about Windle Court the home and staff are outstanding. Staff go above and beyond the tasks, they are given or expected to do. Very caring. patient, friendly, helpful they treat the residents with dignity and respect.

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Review from Susan S (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
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Very friendly and caring; the atmosphere is good from the minute you enter the home. The care and help offered is genuine. Any concerns are listened to.

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Review from Jean M (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
I cannot, in all honesty, fault this home in any way. My Mother has thrived in your care, (better than the 8 years living with me).
You all do a wonderful job and the care is outstanding.
I love the paper information for the likes of me who have no email or internet.

Love the flower displays in reception and smell.

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Review from Brian H (Nephew of Resident) published on 29 May 2018 Submitted via Website
Overall Experience

I’ve always found the staff kind, caring and compassionate. Even when they’re busy with other tasks they always find time to provide an update on my relative. I'm really confident and reassured that love and care are given consistently.

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Review from Gill W (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience
Our overall experiences since my mother going into Windle Court in December 2015 was good and staff very attentive over the last few months as her health deteriorated. In that time management has changed twice which has been very unsettling for staff but feel from a relative's point of view the management are moving in the right direction. The night staff on my mother's last night were excellent as had been those on shift all day and all were also very supportive to the family, but the support of the day staff had been particularly caring for many weeks leading up to her death.

Recently I had grave concerns about staffing levels at the weekend which I raised 3 weeks ago. I was told this would be looked into.

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Review from Anne C (Daughter of Resident) published on 2 March 2018 Submitted via Website
Overall Experience
As a family we have been very happy with the care mum received while at Windle Court. The staff have always been friendly, helpful and considerate, to us as well as to mum. I was kept well informed about any needs or concerns there were for mum and asked for my permission if there was any change needed for mum's care.
The home is clean, comfortable and well maintained.
I only ever saw the carers treat all the residents with respect and dignity. There is a friendly, happy atmosphere in the area of the home where mum was placed.

When mum was dying the care she, and our family, received couldn't have been better.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 09 Jul 2026

    Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...

  • 15 May 2026

    Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...

  • 13 Mar 2026

    Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...

Upcoming Events

There are no upcoming events for Windle Court.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Windle Court.

Meet the Team (3)

Kay Milbank
Kay MilbankJob Title:Deputy ManagerJoined: 2014

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.

I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.

I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Kerry Harvey
Kerry HarveyJob Title:Financial AdministratorJoined: 2020

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.

I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

Toby Punshon
Toby PunshonJob Title:MaintenanceJoined: 2024

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.

I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.

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