
The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.
Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...
Care Provided by Windle Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windle Court for full pricing details and T&Cs.
Contact Windle Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Lorraine Taylor(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windle Court Reviews (91)
Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Windle Court has 91 reviews.
Amazing care given to my nan. Very friendly staff who go above and beyond to tend to all needs and make space for us to spend quality time alone with Nan with all the great-grand children. Thank you Windle Court!
Thank you for completing this lovely review. We are glad to hear how happy you are with the care we provide here at Windle Court.
The staff and management have maintained the high standards they showed when any mother first came to stay in the home. She has thrived in an environment where she can enjoy the company of others and is treated with love and respect by the care staff. Many thanks to all of them for their continued hard work in times that are often very challenging.
We are very grateful to have received this great review from you. Thank you so much for this and for your continued support to the home.
My mother is well looked after and I am very happy, the staff are so kind to her. I would recommend Windle Court to everyone.
Thank you for this lovely review, we are pleased to hear how happy you are with the care we provide.
I cannot thank you enough for everything you did for Dad. He was a difficult person but you showed compassion and empathy every step of the way. You always had time to listen to him and to me and I am incredibly grateful.
Thank you for your lovely feedback. We are very happy to hear how satisfied you were with the care we provided to your father whilst he was residing here at Windle Court. Thank you for the lovely chocolates the staff thoroughly enjoyed them and we wish you all the best for the future. Please feel free to pop in anytime if you are in the area.
We as a family are very grateful for all the efforts made in welcoming Mum and making her feel comfortable, safe and secure. She appears to have adjusted well to her new environment which allows us to feel happier and more relaxed about her future.
Thank you for submitting this lovely review of our care home. We are very happy to hear how reassured you are with how settled Mum is in our care.
Besides all of that, they took exceptionally brilliant care of my mother-in-law who unfortunately has Dementia.
These wonderful women worked tirelessly to get us some support in place for us for when she came home.
Thank you, ladies, from the bottom of my heart, it's a comfort to know we can always count on you.
Thank you for your lovely review. It was an absolute pleasure to be able to facilitate the whole family. If you ever need us again you know where we are and will always step in to support you where you need it.
Cannot fault Windle Court care home and we looked at a few. Staff go above and beyond with their care, all the workers have smiles on their faces from the cleaners to the management. The home is kept spotless, activities for the residents are always a source of fun excellent and food provided is varied. Each staff member is very approachable and any queries are dealt with promptly. Unfortunately, we lost our family member, but she was so happy there and it has helped us to know that she was surrounded by so much love and care. Thank you everybody at Windle Court.
Thank you so much for your kind words. We appreciate your comments it means so much to hear how satisfied you was with the care provided here at Windle Court.
Myself and the entire family can not thank you enough, for being so accommodating and flexible.
Thank you for submitting this lovely review. We are very glad to hear how happy you were with the care provided to your father whilst he stayed here at Windle Court.
My mum was cared for and loved by staff at Windle Court. They are all wonderful, caring people who do a very difficult job looking after our loved ones when they face a sometimes very confusing and anxious time in their lives. Most of us can't do that job. The staff here are friendly, kind and fun. When visiting they make you welcome - you become part of this big family. They do lots of activities and encourage residents to take part. I have seen for myself how happy the residents are to join in, watch and sing along. The rooms are clean and tidy. Meals are good plus additional refreshments throughout the day. The residents are kept clean and treated with respect and dignity. The photos tell the story of how good this home is and how happy the residents look in them...I can't thank Windle Court staff enough for looking after my lovely mum. Sadly she has now passed away but was cared for with tenderness right to the end. They are a brilliant team, so supportive in every way.
Thank you for submitting this lovely review, We are very happy to hear such lovely feedback and how satisfied you were with the care and support you were provided throughout the time your mum was at the home. We are privileged that you chose Windle Court to care for mum and become part of our family.
Amazing care home. The residents are treated with dignity and love. My nan has had a new lease of life since moving into the home. They are taken on days out and not left in the home 24/7. They are kept entertained and pampered.
Thank you for submitting this lovely review. Our activities team work hard to ensure our resident's well-being is, first and foremost, to promote meaningful activities, stimulation and socialisation. We feel it is extremely important for our residents to be able to go out in the community and still experience everyday living within a care home environment.
A safeguarding complaint is currently ongoing in relation to my mother's 2 weeks care here. Fact. Not stating any allegations as I am not allowed to whilst this is ongoing. Personally, I would never place someone in this care home again.
We appreciate you taking the time to share your feedback. Our teams are committed to providing outstanding quality care. Rest assured the safety and wellbeing of our residents is our top priority. A thorough investigation of your mother’s experience is in progress, and we thank you for your cooperation.
All of the staff are very helpful and friendly my mother really enjoys herself there and she is always chatting to the staff and residents. She likes her meals and the social events which are organised and loves her hair being done.
Thank you for your lovely review, we are very pleased to hear how happy you are with the service we provide here at Windle Court.
I have no complaints the care is excellent. They always put my mum in matching clothes and mum always looks clean. There is a hairdresser here which is a good price. The doctor comes in every Tuesday. All the staff are lovely and friendly. Nothing is too much for them. They have an activity plan that gets emailed every week which includes arts and crafts, day trips, animals, singers, cooking, book club and also movie nights. The place looks like a hotel with updated decor and furniture. Has a cafe to be used with your family for privacy.
Thank you for your lovely review of the home. We are are thrilled to hear how happy your are with care provided to your mother and also how happy you are with the activities we provide to our residents.
Cannot praise this home more, everything is excellent, and credit to the group.
Outstanding staff who really care about my mum. They go over and above to give my mum happiness. The place is beautiful with pristine cleanliness. The room is absolutely lovely. There isn’t anything I could fault and my mum couldn’t be in a better home. Love Windle Court and thank everyone involved in making my mum’s life so amazing.
All staff are truly dedicated and do all they can to ensure the residents (and families) receive a home from home experience. Communication with families is very good as is the support provided by the local medical centre.
My mother has improved so much, she is socialising with the other residents and gets on very well with the staff. She is happy in herself. She may have some days where she is a little down, but the staff, truly care and are always looking out for my mum. Her health is being well looked after as she does have some health issues. The staff, go out of their way to make the home happy and always keep myself and my sister informed.
Thank you for your lovely review, we are very happy to hear how satisfied you are with the care mum is receiving here at Windle Court and how confident you are in our team. Thank you for your feedback.
The home has a can-do attitude, everything I asked for was made possible. The staff were all friendly, kind and caring. Mum was only in the home for six weeks, we knew when she went in it wouldn't be long. I'm grateful I chose this home.
Mum came to live permanently at Windle Court in December 2021, after my father-in-law passed. She has dementia and is 97 years old. She is very well cared for. The staff are all very kind to her and anyone who visits. She is well-fed and always clean. Most of all she is happy and we couldn't ask for anymore.
Everyone at the care home gives my mum exceptional care. She absolutely loves it here and says everyone is really kind. We have had no problems arise at all since Mum came in April. I feel happy knowing she is well looked after.
Good morning, Liz; we are so thankful for your lovely 5-star review. It's great to receive such lovely feedback, knowing mum is happy and well cared for at Windle Court. We are very proud to be running a lovely home, which is much appreciated by residents and families. Thank you once again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 09 Jul 2026
Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...
- 15 May 2026
Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...
- 13 Mar 2026
Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...
There are no upcoming events for Windle Court.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windle Court.
Meet the Team (3)

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.
I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.
I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.
I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.
I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.
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