Camberley Woods Care Home - Avery Collection

All very good. Feel safe and secure. Staff very friendly and approachable. Management has not much contact with residents socially running of flat.

So happy in the home

The home has a homely, caring atmosphere & there are lots of activities for those who are not bedbound.

The staff are all extremely helpful and friendly, I can't fault them in any way its an excellent team.

My dad has been here in Camberley Woods for 4 1/2 years. In that time his condition - Parkinson's & Lewybody Dementia has deteriorated but he has always been very well looked after/cared for by the entire team of nurses & carers. Who are all so kind & caring. My dad is very loved by all the staff, and that gives our family much comfort. Everybody here, including the receptionists etc are allso friendly, and we as a family enjoy catching up with them when we visit dad weekly.

I wouldn't like to go anywhere else. I feel safe here.

As the family of a full time resident, we love visiting and engaging with everyone at Camberley Woods. Staff are very friendly, smiley and dutiful in their jobs and always go the extra mile. The food is almost too good - maybe a bit 'rich' for our father's diet and digestive requirements, but he loves it! All in all we are very pleased and happy with Camberley Woods.

The high standard of care is evident in all areas. What makes Camberley Woods such a good choice for my Mum's care is quite simple really. 1/ She is very happy there 2/ The staff are quite simply brilliant from reception to maintenance and all departments in between. It's such a big decision when looking for a Care Home that you hope will be the right choice for looking after your Mum, I feel we made the right choice in all respects and feel very satisfied that my Mum is happy, safe and well cared for. She has been there over a year now and her general well being has improved no end after living on her own in her retirement flat. Proper nutrition, stimulation and general care..what a transformation, all down to the care given at Camberley Woods.

I'm so happy that my Dad was able to move from hospital to Camberley Woods Care Home. He requires complex care and is very happy and well looked after by all the staff. The staff take an interest in him as an individual rather than just seeing him as an old man. Visitors are encouraged and also made to feel welcome.

The most friendly, helpful & caring staff for all aspects of arrival to departure. We could not ask for better for our father. The original care & support of our father is second to none. Management all the way through the staff to the cleaners are 100% professional & caring. In all just excellent.

I was dumped here under false pretences for 2 weeks to recuperate from hospital. Still stuck here. Does seem odd that a shed cannot be put up which would keep outdoor toys dry & clean, and is now rotting as water runs down back to hedge because management cannot decide. I do think the carers should be taught what cutlery to use and speak English fluently. Sharp knives & forks would be helpful. I find knives so blunt wont peel hard fruit well or cut meat sometimes. Garden & Julie my great comfort and my birds. I think you should decide whether you are a care home, nursing or residental, all have different requirements. I was kidnapped & brought here never asked if I wanted to come. Food awful. You want to get some proper spinal matresses, so folk like me don't have back ache the whole time I have a lovely one at home. If you send a carer, I do not think we have to pay - as that is part of caring. I do not need a wheelchair taxi. I sit in a seat. Last time I went in the owner drove and he asked why you booked one when I sit in a seat. He told me because you had booked that particuarl day he could not take a lady who had broken both legs and was in a chair to hospital, so she missed her appointment. It was too late to book a transport ambulance. I have asked for an ordinary taxi. Wheelchair ones are so high to climb in. That is how my bad leg got out. You need sharp knives and a leg guard for injured legs. Blunt knives to residents.

There are not enough words to describe the level of care my Aunt receives in Camberley Woods. I have never experienced such kindness, respect, thoughfullness and attitude of every member of staff. The manager, receptionists, carers and nurses are excellent, such caring, respectful staff. Nothing is too much trouble for them. The atmosphere as soon as you walk through the front door is first class. Always a smile and greeting. The staff will make time to talk to me and use my name - outstanding.

We have been very pleased with the care my father has received. The staff are all very friendly and happy to help. The meals are well thought out and there is a good range of activities available. My father has settled in well and made friends.

My mum has been here for just over a year and is very happy. All the staff are friendly and helpful and nothing is too much trouble.

My sister has been here for 7 months, her transformation is remarkable. The staff & nurses have been wonderful. Thank you all.

We have looked at many care homes & this one is definitely the best. Friendly, clean, fantastic activities for the residents. Very happy that we picked this care home.

The receptionist was extremely helpful, considerate and kind when helping us to complete some important forms!

From the first day, the staff made our lives calmer and easier to see Mum deal with her dementia. Along with the kindness and respect the staff give mum throughout each and every day. Warmest regards.

Mum is so happy here, and the staff are very friendly and helpful. Mum really enjoys the company of other residents. She particularly enjoys the food. We are really pleased to have found Camberley Woods as Mum's new home.

Had relatives in Camberley Woods for 4 years, I have nothing but praise for all the staff here. Their care from palliative to nursing to person care has been exemplary. The front of house staff have almost become friends, I love them all. Thank you.