Camberley Woods Care Home - Avery Collection

Fernhill Road, Blackwater, Camberley GU17 9HS
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9.7 107 Reviews
  • Camberley Woods Care Home - Avery Collection, Camberley
Camberley Woods Care Home stands out in Surrey with its high-quality furnishings indoors and serene gardens outdoors. Renowned for its top-notch nursing care, the home also offers residential care, dementia care and sought-after short-term respite care breaks.

Choose from various beautifully decorated rooms, including studio, one-bed, and two-bed suites, all equipped with ensuite facilities and ample space for personalisation.

Camberley Woods Care Home is characterised by its bright and spacious rooms, especially the communal lounge and dining areas where residents spend much of their time. The expansive windows bring in natural light, enhancing the atmosphere regardless of the weather. The home provides a range of entertainment options throughout the day, from enjoying a game of pool in the bar to gardening on the grounds or watching a favourite film in the cinema.
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Care Provided by Camberley Woods Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1800
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1950

Funded Nursing Care will be applied for if nursing is required.

The price(s) shown are provided by the care home. Contact Camberley Woods Care Home - Avery Collection for full pricing details and T&Cs.

Contact Camberley Woods Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Camberley Woods Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ewa Jaworska (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012
  • Number of floors: 4

Room Information

  • Single Rooms (91)
  • Single Rooms with Ensuite Wet Room (90)

Camberley Woods Care Home - Avery Collection Reviews (107)

9.7

Camberley Woods Care Home - Avery Collection has a Review Score of 9.7 (9.737) out of 10, based on 20 reviews in the last 2 years.
Over all time Camberley Woods Care Home - Avery Collection has 107 reviews.

Overall Experience
  • 93
  • 11
  • 2
  • 1
  • 0
Date Published
  • 107
  • 11
  • 14
  • 20
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Reviewer Connection to Camberley Woods Care Home - Avery Collection
  • 41
  • 16
  • 11
  • 6
  • 5
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
  • 1
Total of 107, showing 21-40
Review from Judy S (Mother of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found all staff extremely helpful and obliging and our wishes acted on immediately. We found management couldn't do enough to help with the transition of our daughter being admitted.
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Review from E B (Daughter of Resident) published on 1 February 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Since this home was taken over, the prices have risen, which we were told was due to a staff wage increase. We are aware that the staff have not had a pay increase for some time. There are staff shortages which have impacted the care of our mother.
Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionUnfortunately a very disappointing review, so to deal with the points raised by EB.
There was a price increase in January 2024 following an annual review, which was in line with inflation. This does happen every year and which after several years with us, the family would have expected. The increase was based on several inflationary factors and was not just about staff wages which at that time any increases had not been concluded.
There are no staff shortages and we are still very proud of our home's reputation for not using agency staff.
In the years Mum was with us there were never any concerns raised over her care and we were all sad to see her leave and would welcome her return at any time.
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Review from Anthony B (Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy in the home. Everyone is kind and friendly.
Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the kind review; we are so pleased that you are happy with everything in the home and being a part of the Camberley Woods community. Looking forward to our daily coffee afternoon.
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Review from Lynne G (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always bright and clean and the staff are welcoming. I had lunch with Mum every day and I was impressed with the range of food and the presentation. Every single staff member I met was respectful and genuinely seemed to care about the residents. I live in Canada and it was reassuring that
Mum is in good hands while I live so far away.
Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the review. Glad to hear you feel Mum is in such safe hands and that you enjoyed your meals with her during your visits. Safe trip back to Canada and hopefully see you again very soon.
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Review from Phil K (Respite Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very attentive from all, occasionally miss communication between departments.
The lady looked after Mum very well.
We will be back again in October and look forward to the same level of service
Thank you to the client liaison manager for all his help.
Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the kind review Phil, and pleased mum was well looked after during her stay and that she will be returning again in October. We will ensure the odd communication glitch won't happen next time.
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Review from Martin B (Husband of Resident) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident for just over two years. Having known the home for many years as volunteers, it was where she wanted to live. The staff were excellent in their care for her to her demise. They also treated me with care and consideration above what I would have hoped. For that, I thank them profoundly.
Reply from David Windeatt, Client Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the lovely review, Martin, and your kind words. Your wife was loved by us all here and will be sadly missed. We also thank you both for your time as volunteers, please come and visit us as often as you want, we would be delighted to see you.
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Review from M S (Daughter of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Signature at Camberley is extremely friendly and professional. My mother has been made very welcome and enjoys several weekly activities, and has settled in better than I could have hoped.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for your lovely review of our home in Camberley. The whole team are delighted your mother has settled in well and enjoying life with us. It's always good to know that you too are extremely happy with how things have gone since her arrival.
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Review from Karen W (Daughter of Resident) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Pembroke House for four years now, and it’s turned her life around. After her partner passed, she was very isolated, but since moving in, she has a new lease of life with so many optional activities going on every day to cater for all tastes. Families and the local community are well
integrated into the social calendar, with frequent invites to social events onsite.
Pembroke House is beautifully appointed and always immaculately clean, both in communal areas and resident suites. It’s such a pleasure to visit. And Mum's bedroom/lounge suite enables her to choose whether to socialise or entertain/spend time alone in her own space.
The dining experience is first class, with a good range of menu options beautifully presented. Staff are always so kind and friendly and take pride in what they do - Mum is well cared for and treated with dignity at all times.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the very kind and complimentary review.
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Review from Hazel F (Wife of Resident) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident since 24th January this year, following a stroke and ongoing dementia. We have been delighted with the treatment my husband has received st Signature. All the staff have been extremely helpful, obliging and friendly. My husband's care has lacked nothing, he is extremely
contented and comfortable, and we, as a family, are grateful for the excellent care he is being given.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for your kind review. We are delighted that know you are so happy with the care that your husband is receiving. We pride ourselves on the love and care we provide, so thank you again, and I will pass this on to the team.
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Review from Louise F (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is receiving excellent care at Signature at Camberley. He has settled in well on the reminiscence and is content and happy. The nursing staff are highly professional and very helpful and also show care and understanding for my mother, who visits regularly. The family enjoy popping in and spending
quality time with Granpa in the lovely surrounding and yummy cake!
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionDear Louise, we are so pleased that Dad is happy and that you believe he is receiving excellent care from the nursing team. It is so nice to pass on such a positive review to all of our staff that you and the family are so pleased. I'll give a special shout-out to the kitchen for their yummy cake!
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Review from C W (Daughter of Resident) published on 9 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved from the hospital to Signature following a fall. Signature care prioritises the residents' care to ensure they receive the highest quality care, support, therapies, nurturing and kindness. We felt Signature was the best place for Mum, and it is meeting all our hopes. Mum is settling in
well and, in a few weeks, is healing well and happy. Thank you, everyone.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for the kind words and excellent review. We are delighted to have mum here and that you feel we have helped to make her move happy and fulfilled.
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Review from Michael E (Friend of Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities.
Our friend is extremely well looked after.
Very well-organised establishment.
Peaceful and calm.
All staff we spoke to were helpful and caring.
Excellent welcome in the entrance areas - coffee, biscuits, cakes and seating.
A resident helps you to sign in - brilliant.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for your excellent review and kind words, Michael. We are pleased to hear that your friend is receiving the highest levels of care and you are happy with everything our home has to offer.
Best regards.
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Review from D F (Cousin of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin has been a resident for over a year, and the improvement in her has been enormous. The staff, entertainment, care and food are highly recommended.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for your excellent review; the entire team here are so pleased to hear that your cousin is receiving great care and that her health and well-being have improved so much since her arrival.
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Review from Brian D (Resident) assisted by family/friend published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, excellent standards and services. Activities were beyond what I imagined - animals, pub, outdoor cinema - brilliant. Activities staff great. Food was very good, the choices were good and the wine. Staff couldn't have been friendlier.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for your fantastic review, Brian; it was a pleasure to have you in the home with us, albeit for a short stay. We look forward to welcoming you back in January 2023.
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Review from Irene F (Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very helpful, and they keep the home in excellent order.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionSo glad to hear that you are happy staying with us, and thank you for your wonderful review of the home and all of its staff.
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Review from Richard B (Friend of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On arriving, a warm welcome at reception.
Taken promptly to our friend- a resident.
Our resident friend showed us around her new home and garden.
Reply from Signature at Camberley, Customer Team at Camberley Woods Care Home - Avery CollectionThank you for taking the time to share your experience of Signature at Camberley. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference in our residents and their families’ lives.
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Review from Anne P (Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Signature at Camberley was entirely positive. I arrived after a traumatic three weeks in a Frech hospital with a fractured femur and wasn't able to walk for four weeks. I leave feeling so much better, walking with only one crutch after complete and loving care, food, freedom, and very
able to sit in the garden and patio. The staff, without exception, were real carers.
Reply from David Windeatt, Customer Liaison Manager at Camberley Woods Care Home - Avery CollectionThank you for your kind words, Anne; it was a pleasure to look after you and see you go home healthier and happier than on arrival. If you ever visit the area again, please come in for a coffee and a catch-up.
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Review from R H (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is extremely happy and well looked after in this lovely home.
Food and staff have been great.
Sometimes activities can be repetitive, but can't fault anything else.
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Review from G T (Friend of Resident) published on 26 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in Camberley for over two years. She loves the carers and nurses, who look after her wonderfully. She can't do many activities anymore but loves the entertainment ladies. Food is also excellent; I've tried it myself.
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Review from Brian B (Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at the care home, we were greeted very nicely and accompanied by a guide, which provided direction and details perfectly. Cleanliness was constantly being updated, and staff were always checking. Exercises areas always being clean and rubbish removed. Food is of high quality, and everybody
is very social. I am very happy to live in this home and will stay as long as possible.
Reply from Signature at Camberley, Customer Team at Camberley Woods Care Home - Avery CollectionThe team here at Camberley would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. Your feedback is important to us, as is the care and well-being of all of our residents.
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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Camberley Woods Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Camberley Woods Care Home - Avery Collection is calculated as follows: ( (192 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 239 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Camberley Woods Care Home - Avery Collection is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (4)

Ewa

Ewa Jaworska

Job Title: General Manager Joined: 2025

I began my journey as a Carer in 2008, progressing through roles like Senior Carer, Dementia Manager, and Deputy Manager before becoming General Manager of a residential care home in April 2024. I took over Camberley Woods Care Home in December 2025 and I am dedicated to providing a high-quality service, tailored to the individual needs of each resident. I have an excellent team that works hard to ensure that our residents get the best care and that all of their needs are met to the highest standard.

David

David Windeatt

Job Title: Client Liaison Manager

I am delighted to have joined Signature Care Homes in my role as a Customer Liaison Manager at Signature at Camberley. I have come from a background of customer service, and very much look forward to utilising these skills in a care home environment, offering support to prospective new residents and their families, as they search for a new lifestyle and peace of mind in their surroundings, supported by the best team of caring and dedicated staff.

Lia

Lia Thompson

Job Title: Acitivities Coordinator

I joined in 2018 as an activities assistant, I quickly came to love being able to brighten peoples day through finding and providing meaningful activities. I have since started my new role as the Activities Coordinator where I now organise and manage all the weekly and special monthly events for our residents and truly enjoy my job here. Our home looks after over 80 residents, all of whom are special and enjoy a wide range of interests and activities.

Angela

Angela Biggs

Job Title: Head Housekeeper

I have been working here for over 16 years. Our residents are one of a kind and I take great pride in ensuring everyone is in a clean, safe and happy environment. Myself and my team enjoy being with the residents every day, getting to know everyone individually to ensure we can deliver a truly personalised experience.

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