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Durban House Nursing Home gives a feeling of 'home from home' and focuses on providing a more homely and intimate environment rather than a hotel style way of living. This means the home has a very relaxed atmosphere where everyone feels welcome.
The...
Care Provided by Durban House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Your fees cover all care needs, laundry, housekeeping, food and activities. An extra charge will be added for Hairdressing, Chiropody, private Physio/OT and any spending money needed for trips.
The price(s) shown are provided by the care home. Contact Durban House Nursing Home for full pricing details and T&Cs.
Contact Durban House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kindred Care
- Private Owned
Person in charge
- Cassie Munnoch (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2006
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (37)
Parking
- Parking available
Durban House Nursing Home Reviews (83)
Durban House Nursing Home has a Review Score of 9.6 (9.589) out of 10, based on 18 reviews in the last 2 years.
Over all time Durban House Nursing Home has 83 reviews.
Very caring team to my relative. Good facilities and daily activities. Always something for the residents to do. A very clean environment and nicely decorated. Good security for residents and facilities for visitors. Lovely outside area for the summer.
Dad was sent here by the hospital after being very poorly. I didn't know anything about the place but the hospital obviously did and it has proved a very good choice. The staff are truly caring people, not only is Dad kept clean and well-fed he is also kept engaged with his mind. The Staff all do everything they can to keep him happy which in turn relieves me of a lot of worry, its such a great place I cannot recommend it enough.
Super, fabulous and very professional. My mum took a while to settle in, with the support and care of all the staff, from the cleaners to the senior staff she's a very happy and contented lady. Which makes me very happy to know she's in safe hands especially during this pandemic. 10/10 from me.
The care she has received and continues to receive has been nothing but first class.
The staff are wonderfully considerate of all her needs, the food is excellent and the entertainment and activities that are laid on to stimulate and entertain are fantastic.
Having looked at a number of Nursing Homes for Mum, my brother and I are so thankful that a place at Durban House was available when she desperately needed care.
During the COVID crisis, Durban House were a step ahead of the game and communication with relatives has been excellent.
I have seen little staff turnover in the four and a half years my mother has lived there.
Activities and celebrations take place frequently and are varied and inclusive.
The nursing care is very efficient.
I am very content with the care given to my wife.
My sister has been very well cared for in difficult health circumstances being half paralysed due to a stroke. Her support has been first class by kind caring staff. Friendships over the years have been made. So grateful that she is safe and as comfortable as possible.
The home is well run and the garden especially pleasant for the residents to sit out and look at the flowers.
I have found the care home staff to be very helpful. I am very happy with the way my dad is being looked after. The interaction between the staff and him is excellent.
I have always found staff members helpful and friendly and unfailingly cheerful.
The care my mum receives is outstanding. Thank you to all the staff at Durban House.
Very happy and thank you.
We are very happy with the care that is provided to our father, he is content and happy, the staff are always kind and caring, he is always clean and the room is spotless.
Food is excellent and there is always a good choice, it is presentable!
The food is excellent, the house is clean with good quality furnishings.
My Wife is now in Durban House, she has cancer and is now quite frail. Everybody at the home has been so welcoming to me and my Wife. My Wife knows all the staff already and says they are extremely caring. We are very happy that she is at Durban House. A great weight has been lifted off my mind.
My mother is really enjoying the food and everything about the home. Everyone is so caring.
My fathers health has also improved.
Based on three months experience, I have found Durban House to be well-managed and friendly. The staff are almost always helpful and considerate and make good use of the facilities. The food is good and widely praised by the residents.
My mum came to Durban House from hosptial for end of life care. We were very pleased with the way she was looked after for her final few weeks.
My mother has only been a resident in Durban House for just over two months. The home is well cared for and the staff create a warm, homely atmosphere. They treat my mother who can be excellent with respect to her medical need, keeping me well informed. The staff are welcoming when we visit and there are always plenty of them around to see to the resident's needs. We are pleased to have chosen Durban House knowing that our mother will be looked after in the best possible manner until the end of her life.
My dad moved to Durban House when his last care home closed and it became obvious he needed nursing care. He settled in very well and didn't seem to us, his family, too confused with his new surroundings. He has a beautiful large room looking out onto part of the garden which he loves. No matter what time of day I visit his room is always immaculately clean, as is my dad. I am very happy with his care and also very happy with the huge range of activities that take place at Durban House to keep the residents/service users stimulated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I'm Cassie, Home Manager at Durban House.
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