Your fees cover all care needs, laundry, housekeeping, food and activities. An extra charge will be added for Hairdressing, Chiropody, private Physio/OT and any spending money needed for trips.
These prices are only a guideline, please contact Durban House Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
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Durban House Nursing Home has a Review Score of 9.7 (9.674) out of 10, based on 24 reviews in the last 2 years. Over all time Durban House Nursing Home has 81 reviews.
Review from Elizabeth W (Daughter of Resident) published on 18 October 2020
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Overall Experience
5.0 out of 5
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Review from Nigel H (Son of Resident) published on 20 July 2020
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5.0 out of 5
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Review from J M (Daughter of Resident) published on 30 October 2019
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Overall Experience
5.0 out of 5
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Review from W B (Husband of Resident) published on 15 October 2019
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Overall Experience
4.0 out of 5
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Review from J S (Brother of Resident) published on 3 October 2019
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5.0 out of 5
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Review from F H (Husband of Resident) published on 3 October 2019
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Overall Experience
5.0 out of 5
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Review from S B (Daughter of Resident) published on 3 October 2019
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Overall Experience
5.0 out of 5
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Review from P N (Partner of Resident) published on 3 October 2019
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Overall Experience
5.0 out of 5
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Review from S M (Son of Resident) published on 3 October 2019
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Overall Experience
5.0 out of 5
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Review from Neil S (Son of Resident) published on 29 May 2019
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Overall Experience
5.0 out of 5
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Review from Karen S (Daughter of Resident) published on 12 March 2019
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Overall Experience
5.0 out of 5
Food is excellent and there is always a good choice, it is presentable!
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Review from Alan H (Son of Resident) published on 1 October 2018
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Overall Experience
5.0 out of 5
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Review from M J (Husband of Resident) published on 27 June 2018
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5.0 out of 5
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Review from Susan F (Daughter of Resident) published on 26 June 2018
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5.0 out of 5
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Review from M S (Husband of Resident) published on 23 May 2018
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Overall Experience
4.0 out of 5
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Review from Jonathan C (Son of Resident) published on 30 January 2018
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4.0 out of 5
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Review from Sandra D (Daughter of Resident) published on 26 January 2018
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4.0 out of 5
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Review from Teresa J (Daughter of Resident) published on 22 January 2018
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5.0 out of 5
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Review from W H (Sister-in-law of Resident) published on 13 September 2017
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5.0 out of 5
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Review from Helen F (Wife of Resident) published on 2 August 2017
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5.0 out of 5
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The Review Score of 9.7 (9.674) out of 10 for Durban House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.674 for Durban House Nursing Home is calculated as follows: ( (203 Excellents x 5) + (71 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 285 Ratings = 4.674
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Durban House Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Nov 2022
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Job Title: Home Manager
Joined: 2024
I’m Marie, I qualified as a Registered Nurse in 2006 after studying at Southampton University. Since then, my career has been dedicated to working in elderly care, with a particular focus on acquired brain injuries, dementia, and end of life care. For the past 14 years, I have held management roles within care settings, where my passion has always been to deliver the highest standard of care to individuals who need support at the most vulnerable times in their lives. My goal is to create a true "home from home" environment—where everyone feels safe, respected, and cared for with dignity. I’m fully trained in complex clinical care and take great pride in mentoring and supporting care teams to grow in confidence and deliver exceptional care. Whether supporting residents, families, or staff, my approach is always rooted in compassion, professionalism, and a genuine commitment to improving lives.
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