Durban House Nursing Home

My dad moved to Durban House when his last care home closed and it became obvious he needed nursing care. He settled in very well and didn't seem to us, his family, too confused with his new surroundings. He has a beautiful large room looking out onto part of the garden which he loves. No matter what time of day I visit his room is always immaculately clean, as is my dad. I am very happy with his care and also very happy with the huge range of activities that take place at Durban House to keep the residents/service users stimulated.

Our relative seems very happy there.

My husband has bee at Durban House for just over a month. The care he receives is exemplary. The surroundings and facilities are beautiful and all the staff are so welcoming and caring. I really don't think he could be anywhere better.

My mother spent two weeks at Durban House having respite care. The standard of care is of a very high calibre. Staff are very responsive to service users needs. Over the two weeks, staff got to know my mother on a personal level. She felt at ease with staff who have a very professional approach to routine procedures and keeping residents safe at all times (security of the building). We would not hesitate to use the services of this residental care home again.

Durban House Nursing Home is a bright and clean care home with modern facilities. The majority of staff are warm and friendly and some are truly excellent. The activities coordinator provides a good range of stimulating activities and my mother is very happy here. She is well looked after, well-cherished and safe.

There are daily activities organised to enrich the resident's lives and plenty of animal visits and parties.

I am very happy with all aspects of his care.

My father has been at Durban House for 5 years now and he has always been looked after very well by all members of staff. The home treats everyone with respect and makes all very welcome, nothing is too much trouble if you want help and discussions about health matters.

Staff are always happy and friendly and it's like going into a home, not a nursing home, it always feels relaxed and calm.

The standard of care and time spent with her by Durban House has resulted in a much happier and fulfilled lady.

Excellent care from all staff. Residents treated with dignity and respect. Time and patience and caring attitude shown at all times.

Very homely.

My mother has been at Durban House Nursing Home for 20 months and I have never had cause to complain about the care she receives. All the staff treat the elderly with dignity and are very attentive. The home is spotless. Never any nasty whiffs. All the rooms are tastefully decorated. Light and bright. Good food, well presented. Monthly programme of activities. Management approachable at all times. Knowing my mother is being well cared for gives me peace of mind.

Choosing the right care home is no easy task. You often have to make decisions regarding your relative at an already stressful time. My mother has been a long term resident of Durban House (7 years +). During the time she has been there, she has been very well cared for. The staff are professional and caring and the environment welcoming. I am very pleased we chose Durban House. I recommend it.

Found all staff and management very efficient. Excellent handling of clients, food always looked appetising. Home always clean and tidy. Garden and surrounding area very nice and ready for summer.

We could not have chosen a better home for Dad to have spent the last five months of his life. All the staff are so welcoming and caring and always treated Dad with warmth and dignity. Nothing was too much trouble and all of my Dad's needs were catered for, even with him getting fussy over his food. All staff also showed great caring and support for us as a family as well as Dad. You felt like you were visiting Dad's own home and his friends, not just a home! We can't thank them enough.

He is always clean and tidy and comfortable.

God bless you all.

Durban House is well organised to provide a comfortable and happy home for the residents whilst carefully attending to their health and medical requirements, very promptly dealing with any discomfort or ill health to prevent any deterioration.

Durban House staff and managers are friendly, helpful and cheerful. The very good food is provided is an important factor in a resident's enjoyment and well-being. As a family we have observed how much our mother's health and well-being have improved in the two years she has been at Durban House, and she has just celebrated her 100th birthday.

I have only praise for the friendly, caring and professional staff and management of Durban House. My friend recently passed away and I am able to take away positive feelings about the care he received and can highly recommend Durban House.

Caring staff and good facilities.