Search...

Lavender Lodge Care Home - Avery Healthcare

10 Bruntile Close, Reading Road, Farnborough, Hampshire GU14 6PR
Avery Healthcare Group Logo
Jobs
Lavender Lodge Care Home - Avery Healthcare logo
Lavender Lodge Care Home - Avery Healthcare, Farnborough
Lavender Lodge Care Home - Avery Healthcare, Farnborough
Lavender Lodge Care Home - Avery Healthcare, Farnborough

Lavender Lodge Care Home has been prominent in Farnborough, providing care within the local and broader Hampshire community for the past three decades. A residential, respite, nursing and dementia care home in Farnborough, it has earned a great reputation. The staff are dedicated to their roles and approach their care responsibilities with deep compassion.

The home offers well sized bedrooms, providing ample space for unique keepsakes and personal belongings that transform...  

Care Provided by Lavender Lodge Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,395
Residential Dementia CareFrom £1,295From £1,395
Nursing CareFrom £1,295From £1,395
Nursing Dementia CareFrom £1,295From £1,395

Contact Lavender Lodge Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Pranav Vaidya (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 3

Room Information

  • Single Rooms (62)

Lavender Lodge Care Home - Avery Healthcare Reviews (96)

Submit a Review
9.5

Lavender Lodge Care Home - Avery Healthcare has a Review Score of 9.5 (9.545) out of 10, based on 13 reviews in the last 2 years. Over all time Lavender Lodge Care Home - Avery Healthcare has 96 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lavender Lodge Care Home - Avery Healthcare
Loading...
Showing 96 reviews matching selected criteria
Review from Pete N (Son of Resident) published on 27 September 2022 Submitted via Website
Overall Experience

Lavender Lodge has been excellent, from the first time we met the Deputy Manager when looking for a care home for our mother. Through the assessment of her needs and support with welcoming her into a new environment, the staff have always been very supportive to both my mum and family. The ongoing care cannot be faulted and all the staff are friendly and approachable.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home in Farnborough. We would like to thank you for your kind words regarding the care your mother has received since being a member of our loving care community, giving you and your family peace of mind. We understand that moving a loved...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from B L (Husband of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience

The first thing I have to say is that 99% of the staff are marvellous. The one lift has broken down on several occasions and we are told there is going to be a new one - but when? It now cannot be used with people in it and both staff and residents are suffering from having to use the stairs. It is an old building and really needs replacing or serious updating. The staff do a wonderful job and work hard with what they have. The meals are very good to really good.

Reply from Amanda Clark, Interim Home Manager at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to feedback to us, and we are so glad that you are happy with the care being delivered to your wife. Our team really do work hard to look after our residents – from care to housekeeping to the chef and his team - and they will be delighted with your comments.

As...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Wife of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

My husband came to Lavender Lodge on 06/06/22. The staff made my husband feel very welcome. The care my husband received was 100%. The staff were very caring, and understanding and treated my husband with dignity. Looking forward to seeing my husband on my next visit. So would like to thank everyone at Lavender Lodge for making my husband feel welcome.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for reviewing Lavender Lodge Care Home in Farnborough. It is a true pleasure to care for your husband and I am glad to hear how well he has settled into our care community. Your kind words about our staff team are invaluable to us and I will be sure to pass on the positive feedback. We look forward to seeing you on your next visit. Best Wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Sister of Resident) published on 14 December 2021 Submitted via Website
Overall Experience

My late brother had been a resident at Lavender Lodge for some considerable years. He was treated with respect and kindness. The staff have been wonderful in his care. This home is the opposite of the dreadful stories you read about in the newspapers. Before Covid struck, he was taken out for various trips and excursions. I and my sister could not have asked for a better home for him. He was happy and well looked after. We will miss seeing the staff.

Reply from Beverley Nurse, Home Admin at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. It was a great pleasure to have your brother living here at Lavender Lodge. All the staff became friends with your brother and yourselves over the years, and the staff were saddened by your loss. We will miss him and would like to thank you for all the thoughtful kind gifts you have given to us over the years. Best Wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christie C (Daughter of Resident) published on 6 December 2021 Submitted via Website
Overall Experience

My sister and I booked a visit to see our dad for his birthday. We were welcomed by a lovely new Administrator, who carried out all the required covid checks. We were shown to an area to have a private birthday celebration with our dad. An afternoon tea had been kindly arranged by the staff, with tea and a birthday cake personalised for my dad and balloons and birthday banners. Various staff were very helpful and attentive and we appreciated the effort put in. Whilst we were there, an activities person was entertaining the residents dedicated to St Andrews Day, which was lovely to see and hear as our family including my dad, are Scottish. This was a very enjoyable experience and the new decor is very warm and inviting especially with the Christmas decorations.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with your recent visit to the home to celebrate your dad's birthday, our housekeeping team take great pride in making the home clean and welcoming for residents and visitors alike. Your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Haily M (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

The best care home and best staff! They all look after my dad so well. They always went above and beyond. Fab food. Dad always washed and well presented. He loved all the girls that looked after him. Would recommend Lavender Lodge to anyone.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home and for your amazing five-star rating. We are delighted to hear how satisfied you are with our home and the excellent choice of tasty meals served daily by our talented culinary team. It is a true pleasure to have your dad staying with us. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie L (Daughter of Resident) published on 18 November 2021 Submitted via Postal Card
Overall Experience

The staff are very friendly and will go out of their way to make sure you and the residents are cared for.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P R (Son of Resident) published on 21 September 2021 Submitted via Postal Card
Overall Experience

I am now generally happy with this care home as measures are now being taken to improve all areas, which it needed.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home and its facilities. I will be sure to pass on your positive feedback to the rest of the team. Best Wishes, Ryan.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Diane R (Sister of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

My brother has been a resident for many years. He has always been treated with respect and dignity. He is very happy and has been looked after by all the staff extremely well.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. Your feedback is truly invaluable to us and our staff team, who go above the standards daily to provide an excellent level of care to all our residents. It is a true pleasure to have your brother living with us, in the loving care community that we create. Best wishes, Rachel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from O H (Son of Resident) published on 20 August 2021 Submitted via Postal Card
Overall Experience
Lavender Lodge has been fantastic for my mother since she moved here in March 2021.
The staff have been very good, looking after her and making her feel at ease.

She has made friends and enjoys a new lease of life.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear that your mother soon settled into the loving care community that we create. It is a true pleasure to have her stay with us. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David C (Resident / Service User) published on 20 August 2021 Submitted via Postal Card
Overall Experience

Life is happy here.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare
Thank you for taking the time to review Lavender Lodge Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving community for all residents.

Best Wishes, Rachel

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Barbara S (Resident / Service User) published on 5 August 2021 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. Your feedback is invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving community for all residents. Best Wishes, Rachel

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret W (Resident / Service User) published on 29 July 2021 Submitted via Postal Card
Overall Experience

I have had a great experience of care while I have been in here. The staff are most respectful and most caring about personal things.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for reviewing Lavender Lodge Care Home. We are delighted to hear how well you have settled into our loving care community. It is great to hear such positive feedback about our staff and I will be sure to pass on your kind words to the rest of the team. Best Wishes, Ryan.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R G (Son of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience
We appreciate it has been a tough year and are pleased that Dad is being cared for. As a relative, we get the impression that staff are stretched. It can be frustrating that we are asked to only call in the evenings when the skeleton team are stretched to pick up the phone. There is also concern that things go missing around the home. One area I would love to see improved is if residents could get regular access to fresh air via the outside patio space.

On a positive note, the staff are always friendly and attentive during visits.

Reply from Yvonne Russon, Interim Home Manager at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care home and for your comments which I shall look into directly in order to feed back to yourself. Please be assured that at Lavender Lodge you can call at any time, and in the future, if you are having any concerns please contact me directly and I shall attempt to support you fully. Best Wishes, Yvonne.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Grant T (Son of Resident) published on 24 June 2021 Submitted via Website
Overall Experience

My father has been very happy at Lavender Lodge and the staff have been extremely helpful and supportive during these difficult times. My father loves the food which in itself is a miracle as he is extremely fussy.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear that your father is happy/settled in the loving community that we create. The residents are spoilt for choice with our talented culinary team offering the finest meals at each mealtime, we are so pleased your father is enjoying the food. Best wishes, Rachel

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Amanda S (Daughter of Resident) published on 18 June 2021 Submitted via Postal Card
Overall Experience
The staff are always happy, happy to help and very approachable. Mum is looked after very well. The reception staff are lovely, and the sisters are very caring.

Lavender Lodge is a homely setting. If I had any pointers, it would be to get rid of the carpet in the lounge and also needs a lick of paint, but for me, the care package they offer is second to none. Great chef too.

Reply from Rachel Aran, Marketing Administrator at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Residents are spoilt...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela B (Stepdaughter of Resident) published on 11 June 2021 Submitted via Postal Card
Overall Experience

The staff are kind and attentive, always friendly and helpful. My stepdad has a very nice room with a large window and a large TV. He enjoys his food and is looking forward to being taken into the garden in the fine weather.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for taking the time to review Lavender Lodge Care Home and for your 5-star ratings. We are delighted to hear how satisfied you and your stepdad are with our home, it is a pleasure to have him as a member of our loving care community. As we enter the warmer summer months, we certainly will...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pat M (Friend of Resident) published on 10 June 2021 Submitted via Website
Overall Experience
I visited my friend who is at Lavender Lodge and while waiting for the results of having my lateral flow test I was offered a drink which was most welcome. I was welcomed into the home by the carer and showed me to my friend's room. The home is very clean and smelt amazing as it was dinner time and I did ask if it was a problem that I was here at mealtime but the manager said that being with her would be good.

Her dinner was very nice presented like a 5-star restaurant definitely recommending this home. Everyone was wearing masks and they very lovely soft speaking, not noisy and chaotic as other places I've been.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for reviewing Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home, and it is great to hear such positive feedback. Our highly trained staff team do a fantastic job at creating a warm and welcoming environment for all residents and their loved ones. The...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tina L (Daughter of Resident) published on 5 June 2021 Submitted via Website
Overall Experience

Great care home. Friendly staff. Very kind and compassionate carers. Can feel confident my father is in a great place and receiving the support and care he needs. Have large parking so parking is no issue when visiting.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for reviewing Lavendar Lodge Care Home. It is a true pleasure to have your father as part of the loving care community we create here. Our highly trained staff team excel at the standards daily to deliver an exceptional level of care for all our residents, and their well-being is our...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin G (Son-in-law of Resident) published on 6 January 2021 Submitted via Website
Overall Experience
Unsatisfactory in many ways, staff unable to following simple written instructions on the thickening agent for fluids. When management informed she simply dismissed concerns, concerns raised by family and SALT team. Staff witnessed feeding Mother in law, cleaning food from the mouth with an uncovered hand, also using the same spoon for dinner then yoghurt without cleaning down. During Covid pandemic.
Unwilling to work with the family to address concerns regarding relatives wellbeing and care.
Used to be a respected home but following several new owners each seemingly progressively poorer, staff turnover has increased, the good ones are gone and now what appears to be a lot of residents 'leaving' to allow all residents to be accommodated on two floors. Some 20 or so rooms becoming available.

We are seeking alternative accommodation for a family member.

Reply from Ryan Farrelly, Marketing Assistant at Lavender Lodge Care Home - Avery Healthcare

Thank you for your feedback. As you will be aware from previous communications, the concerns that you refer to (raised in June 2020) were forwarded to the relevant regulatory bodies by the home manager. In conjunction with Social Services and the Care Quality Commission, they were investigated and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 September 2019
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Lavender Lodge Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Lavender Lodge Care Home - Avery Healthcare.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lavender Lodge Care Home - Avery Healthcare to verify any information. View our terms and conditions. Lavender Lodge Care Home - Avery Healthcare has an Enhanced Service -more info.