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- Lavender Lodge Care Home - Avery Healthcare







Lavender Lodge Care Home has been prominent in Farnborough, providing care within the local and broader Hampshire community for the past three decades. A residential, respite, nursing and dementia care home in Farnborough, it has earned a great reputation. The staff are dedicated to their roles and approach their care responsibilities with deep compassion.
The home offers well sized bedrooms, providing ample space for unique keepsakes and personal belongings that transform...
Lavender Lodge Care Home has been prominent in Farnborough, providing care within the local and broader Hampshire community for the past three decades. A residential, respite, nursing and dementia care home in Farnborough, it has earned a great reputation. The staff are dedicated to their roles and approach their care responsibilities with deep compassion.
The home offers well sized bedrooms, providing ample space for unique keepsakes and personal belongings that transform the room into a unique, personal space. The lounges within the home offer a joyful atmosphere, whether residents engage in various activities with others or prefer a serene moment with a book or enjoying a drink. Couples and companions are warmly welcomed.
The care home boasts a delightful garden for outdoor exercises, gardening activities, and, on occasion, for enjoying a pleasant cup of tea and cake when the weather permits.
To stay updated on the activities at the Farnborough home, you can explore the dedicated Facebook page, regularly updated with the latest events. Alternatively, contact the friendly team, who are always ready to address any inquiries.
While the team appreciate the value of traditional activities, they've also embraced modern technology to enhance residents' experience of living at the home. The internet and iPads provide a wealth of resources, particularly for stimulating memories in those with memory loss. For families living abroad or unable to visit frequently, they facilitate Skype sessions, ensuring residents can stay connected with their loved ones.
Care Provided by Lavender Lodge Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lavender Lodge Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Lavender Lodge Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Pranav Vaidya (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2002
- Number of floors: 3
Room Information
- Single Rooms (62)
Lavender Lodge Care Home - Avery Healthcare Reviews (96)
Lavender Lodge Care Home - Avery Healthcare has a Review Score of 9.4 (9.421) out of 10, based on 12 reviews in the last 2 years.
Over all time Lavender Lodge Care Home - Avery Healthcare has 96 reviews.
Lavender Lodge has been excellent, from the first time we met the Deputy Manager when looking for a care home for our mother. Through the assessment of her needs and support with welcoming her into a new environment, the staff have always been very supportive to both my mum and family. The ongoing...
Lavender Lodge has been excellent, from the first time we met the Deputy Manager when looking for a care home for our mother. Through the assessment of her needs and support with welcoming her into a new environment, the staff have always been very supportive to both my mum and family. The ongoing care cannot be faulted and all the staff are friendly and approachable.
Thank you for taking the time to review Lavender Lodge Care Home in Farnborough. We would like to thank you for your kind words regarding the care your mother has received since being a member of our loving care community, giving you and your family peace of mind. We understand that moving a loved...
Thank you for taking the time to review Lavender Lodge Care Home in Farnborough. We would like to thank you for your kind words regarding the care your mother has received since being a member of our loving care community, giving you and your family peace of mind. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Best wishes, Rachel
The first thing I have to say is that 99% of the staff are marvellous. The one lift has broken down on several occasions and we are told there is going to be a new one - but when? It now cannot be used with people in it and both staff and residents are suffering from having to use the stairs. It is...
The first thing I have to say is that 99% of the staff are marvellous. The one lift has broken down on several occasions and we are told there is going to be a new one - but when? It now cannot be used with people in it and both staff and residents are suffering from having to use the stairs. It is an old building and really needs replacing or serious updating. The staff do a wonderful job and work hard with what they have. The meals are very good to really good.
Thank you for taking the time to feedback to us, and we are so glad that you are happy with the care being delivered to your wife. Our team really do work hard to look after our residents – from care to housekeeping to the chef and his team - and they will be delighted with your comments.
As...
Thank you for taking the time to feedback to us, and we are so glad that you are happy with the care being delivered to your wife. Our team really do work hard to look after our residents – from care to housekeeping to the chef and his team - and they will be delighted with your comments.
As you mention, Lavender Lodge is an older building and, for the ongoing safety of all, our lift is temporarily out of routine service. We acknowledge the potential impacts this could have on residents, relatives and staff at the home, and we have contingency plans in place to minimise these. Avery Healthcare have committed to having the lift replaced in the next few weeks and we are liaising with the manufacturer and fitters to have this work completed as early as is possible. As soon as we have confirmed dates for the work to begin, we will write to everyone again to let them know. We thank you for your patience – please feel free to drop in and speak to the Home Manager in the meantime.
My husband came to Lavender Lodge on 06/06/22. The staff made my husband feel very welcome. The care my husband received was 100%. The staff were very caring, and understanding and treated my husband with dignity. Looking forward to seeing my husband on my next visit. So would like to thank...
My husband came to Lavender Lodge on 06/06/22. The staff made my husband feel very welcome. The care my husband received was 100%. The staff were very caring, and understanding and treated my husband with dignity. Looking forward to seeing my husband on my next visit. So would like to thank everyone at Lavender Lodge for making my husband feel welcome.
Thank you for reviewing Lavender Lodge Care Home in Farnborough. It is a true pleasure to care for your husband and I am glad to hear how well he has settled into our care community. Your kind words about our staff team are invaluable to us and I will be sure to pass on the positive feedback. We look forward to seeing you on your next visit. Best Wishes.
My late brother had been a resident at Lavender Lodge for some considerable years. He was treated with respect and kindness. The staff have been wonderful in his care. This home is the opposite of the dreadful stories you read about in the newspapers. Before Covid struck, he was taken out for...
My late brother had been a resident at Lavender Lodge for some considerable years. He was treated with respect and kindness. The staff have been wonderful in his care. This home is the opposite of the dreadful stories you read about in the newspapers. Before Covid struck, he was taken out for various trips and excursions. I and my sister could not have asked for a better home for him. He was happy and well looked after. We will miss seeing the staff.
Thank you for taking the time to review Lavender Lodge Care Home. It was a great pleasure to have your brother living here at Lavender Lodge. All the staff became friends with your brother and yourselves over the years, and the staff were saddened by your loss. We will miss him and would like to thank you for all the thoughtful kind gifts you have given to us over the years. Best Wishes.
My sister and I booked a visit to see our dad for his birthday. We were welcomed by a lovely new Administrator, who carried out all the required covid checks. We were shown to an area to have a private birthday celebration with our dad. An afternoon tea had been kindly arranged by the staff, with...
My sister and I booked a visit to see our dad for his birthday. We were welcomed by a lovely new Administrator, who carried out all the required covid checks. We were shown to an area to have a private birthday celebration with our dad. An afternoon tea had been kindly arranged by the staff, with tea and a birthday cake personalised for my dad and balloons and birthday banners. Various staff were very helpful and attentive and we appreciated the effort put in. Whilst we were there, an activities person was entertaining the residents dedicated to St Andrews Day, which was lovely to see and hear as our family including my dad, are Scottish. This was a very enjoyable experience and the new decor is very warm and inviting especially with the Christmas decorations.
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with your recent visit to the home to celebrate your dad's birthday, our housekeeping team take great pride in making the home clean and welcoming for residents and visitors alike. Your...
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with your recent visit to the home to celebrate your dad's birthday, our housekeeping team take great pride in making the home clean and welcoming for residents and visitors alike. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent level of care. I will be sure to pass on your kind comments to the rest of the team. We look forward to seeing you on your next visit. Best wishes Rachel.
The best care home and best staff! They all look after my dad so well. They always went above and beyond. Fab food. Dad always washed and well presented. He loved all the girls that looked after him. Would recommend Lavender Lodge to anyone.
The best care home and best staff! They all look after my dad so well. They always went above and beyond. Fab food. Dad always washed and well presented. He loved all the girls that looked after him. Would recommend Lavender Lodge to anyone.
Thank you for taking the time to review Lavender Lodge Care Home and for your amazing five-star rating. We are delighted to hear how satisfied you are with our home and the excellent choice of tasty meals served daily by our talented culinary team. It is a true pleasure to have your dad staying with us. Best wishes.
The staff are very friendly and will go out of their way to make sure you and the residents are cared for.
The staff are very friendly and will go out of their way to make sure you and the residents are cared for.
Thank you for taking the time to review Lavender Lodge Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team. Best wishes.
I am now generally happy with this care home as measures are now being taken to improve all areas, which it needed.
I am now generally happy with this care home as measures are now being taken to improve all areas, which it needed.
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home and its facilities. I will be sure to pass on your positive feedback to the rest of the team. Best Wishes, Ryan.
My brother has been a resident for many years. He has always been treated with respect and dignity. He is very happy and has been looked after by all the staff extremely well.
My brother has been a resident for many years. He has always been treated with respect and dignity. He is very happy and has been looked after by all the staff extremely well.
Thank you for taking the time to review Lavender Lodge Care Home. Your feedback is truly invaluable to us and our staff team, who go above the standards daily to provide an excellent level of care to all our residents. It is a true pleasure to have your brother living with us, in the loving care community that we create. Best wishes, Rachel.
The staff have been very good, looking after her and making her feel at ease.
She has made friends and enjoys a new lease of life.
The staff have been very good, looking after her and making her feel at ease.
She has made friends and enjoys a new lease of life.
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear that your mother soon settled into the loving care community that we create. It is a true pleasure to have her stay with us. Best wishes.
Life is happy here.
Life is happy here.
Best Wishes, Rachel
Very happy.
Very happy.
Thank you for taking the time to review Lavender Lodge Care Home. Your feedback is invaluable to us and our staff team who go above and beyond the standards daily to deliver an exceptional level of care, whilst creating a fun and loving community for all residents. Best Wishes, Rachel
I have had a great experience of care while I have been in here. The staff are most respectful and most caring about personal things.
I have had a great experience of care while I have been in here. The staff are most respectful and most caring about personal things.
Thank you for reviewing Lavender Lodge Care Home. We are delighted to hear how well you have settled into our loving care community. It is great to hear such positive feedback about our staff and I will be sure to pass on your kind words to the rest of the team. Best Wishes, Ryan.
We appreciate it has been a tough year and are pleased that Dad is being cared for. As a relative, we get the impression that staff are stretched. It can be frustrating that we are asked to only call in the evenings when the skeleton team are stretched to pick up the phone. There is also concern...
On a positive note, the staff are always friendly and attentive during visits.
Thank you for taking the time to review Lavender Lodge Care home and for your comments which I shall look into directly in order to feed back to yourself. Please be assured that at Lavender Lodge you can call at any time, and in the future, if you are having any concerns please contact me directly and I shall attempt to support you fully. Best Wishes, Yvonne.
My father has been very happy at Lavender Lodge and the staff have been extremely helpful and supportive during these difficult times. My father loves the food which in itself is a miracle as he is extremely fussy.
My father has been very happy at Lavender Lodge and the staff have been extremely helpful and supportive during these difficult times. My father loves the food which in itself is a miracle as he is extremely fussy.
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear that your father is happy/settled in the loving community that we create. The residents are spoilt for choice with our talented culinary team offering the finest meals at each mealtime, we are so pleased your father is enjoying the food. Best wishes, Rachel
Lavender Lodge is a homely setting. If I had any pointers, it would be to get rid of the carpet in the lounge and also needs a lick of...
Lavender Lodge is a homely setting. If I had any pointers, it would be to get rid of the carpet in the lounge and also needs a lick of paint, but for me, the care package they offer is second to none. Great chef too.
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Residents are spoilt...
Thank you for taking the time to review Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home and the excellent work our staff carry out daily, to deliver exceptional standards of care to all our residents, whose well-being is our primary focus. Residents are spoilt for choice with our talented culinary team offering the finest meals at each mealtime, we are so pleased your mother is enjoying the food. I will be sure to pass your comments on to the relevant department. Best wishes, Rachel.
The staff are kind and attentive, always friendly and helpful. My stepdad has a very nice room with a large window and a large TV. He enjoys his food and is looking forward to being taken into the garden in the fine weather.
The staff are kind and attentive, always friendly and helpful. My stepdad has a very nice room with a large window and a large TV. He enjoys his food and is looking forward to being taken into the garden in the fine weather.
Thank you for taking the time to review Lavender Lodge Care Home and for your 5-star ratings. We are delighted to hear how satisfied you and your stepdad are with our home, it is a pleasure to have him as a member of our loving care community. As we enter the warmer summer months, we certainly will...
Thank you for taking the time to review Lavender Lodge Care Home and for your 5-star ratings. We are delighted to hear how satisfied you and your stepdad are with our home, it is a pleasure to have him as a member of our loving care community. As we enter the warmer summer months, we certainly will be spending lots of time in our gardens with plenty of outdoors well-being activities taking place or simply soaking up the sun with an ice cream or two. We look forward to seeing you on your next visit. Best Wishes, Ryan.
I visited my friend who is at Lavender Lodge and while waiting for the results of having my lateral flow test I was offered a drink which was most welcome. I was welcomed into the home by the carer and showed me to my friend's room. The home is very clean and smelt amazing as it was dinner time and...
Her dinner was very nice presented like a 5-star restaurant definitely recommending this home. Everyone was wearing masks and they very lovely soft speaking, not noisy and chaotic as other places I've been.
Thank you for reviewing Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home, and it is great to hear such positive feedback. Our highly trained staff team do a fantastic job at creating a warm and welcoming environment for all residents and their loved ones. The...
Thank you for reviewing Lavender Lodge Care Home. We are delighted to hear how satisfied you are with our home, and it is great to hear such positive feedback. Our highly trained staff team do a fantastic job at creating a warm and welcoming environment for all residents and their loved ones. The very talented culinary produce the finest meals with plenty of tasty and nutritious choices across each mealtime. Our residents are always encouraged to invite their loved ones to visit them, and you are welcome back anytime. We look forward to seeing you on your next visit. Best Wishes, Ryan.
Great care home. Friendly staff. Very kind and compassionate carers. Can feel confident my father is in a great place and receiving the support and care he needs. Have large parking so parking is no issue when visiting.
Great care home. Friendly staff. Very kind and compassionate carers. Can feel confident my father is in a great place and receiving the support and care he needs. Have large parking so parking is no issue when visiting.
Thank you for reviewing Lavendar Lodge Care Home. It is a true pleasure to have your father as part of the loving care community we create here. Our highly trained staff team excel at the standards daily to deliver an exceptional level of care for all our residents, and their well-being is our...
Thank you for reviewing Lavendar Lodge Care Home. It is a true pleasure to have your father as part of the loving care community we create here. Our highly trained staff team excel at the standards daily to deliver an exceptional level of care for all our residents, and their well-being is our primary focus. We are delighted to hear how satisfied you are with our home and we look forward to seeing you again on your next visit. Best Wishes.
Unsatisfactory in many ways, staff unable to following simple written instructions on the thickening agent for fluids. When management informed she simply dismissed concerns, concerns raised by family and SALT team. Staff witnessed feeding Mother in law, cleaning food from the mouth with an...
Unwilling to work with the family to address concerns regarding relatives wellbeing and care.
Used to be a respected home but following several new owners each seemingly progressively poorer, staff turnover has increased, the good ones are gone and now what appears to be a lot of residents 'leaving' to allow all residents to be accommodated on two floors. Some 20 or so rooms becoming available.
We are seeking alternative accommodation for a family member.
Thank you for your feedback. As you will be aware from previous communications, the concerns that you refer to (raised in June 2020) were forwarded to the relevant regulatory bodies by the home manager. In conjunction with Social Services and the Care Quality Commission, they were investigated and...
Thank you for your feedback. As you will be aware from previous communications, the concerns that you refer to (raised in June 2020) were forwarded to the relevant regulatory bodies by the home manager. In conjunction with Social Services and the Care Quality Commission, they were investigated and managed appropriately and brought to a close.I’m sorry that you feel Lavender Lodge has not been worked with your family to resolve issues that you have raised. We have worked collaboratively with the relevant regulatory bodies to ensure satisfactory outcomes.
We are aware that you were unhappy with the recent relocation of residents within the home. We spoke to each family, individually, to explain why this was necessary and as a result, we are able to continue to offer safe, effective and resident centred care during the pandemic with minimal reliance on agency staff. We respect your wish to seek alternative accommodation and are working with Social Services to facilitate this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 September 2019Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Lavender Lodge Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Lavender Lodge Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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