Lavender Lodge Care Home - Avery Healthcare

10 Bruntile Close, Reading Road, Farnborough GU14 6PR
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9.8 84 Reviews
  • Lavender Lodge Care Home - Avery Healthcare, Farnborough
Lavender Lodge Care Home has been prominent in Farnborough, providing care within the local and broader Hampshire community for the past three decades. A residential, respite, nursing and dementia care home in Farnborough, it has earned a great reputation. The staff are dedicated to their roles and approach their care responsibilities with deep compassion.

The home offers well sized bedrooms, providing ample space for unique keepsakes and personal belongings that transform the room into a unique, personal space. The lounges within the home offer a joyful atmosphere, whether residents engage in various activities with others or prefer a serene moment with a book or enjoying a drink. Couples and companions are warmly welcomed.

The care home boasts a delightful garden for outdoor exercises, gardening activities, and, on occasion, for enjoying a pleasant cup of tea and cake when the weather permits.

To stay updated on the activities at the Farnborough home, you can explore the dedicated Facebook page, regularly updated with the latest events. Alternatively, contact the friendly team, who are always ready to address any inquiries.

While the team appreciate the value of traditional activities, they've also embraced modern technology to enhance residents' experience of living at the home. The internet and iPads provide a wealth of resources, particularly for stimulating memories in those with memory loss. For families living abroad or unable to visit frequently, they facilitate Skype sessions, ensuring residents can stay connected with their loved ones.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1150
  • Self-Funded Nursing Care: from £1150
  • Self-Funded Nursing Dementia Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150
  • RESPITE Self-Funded Nursing Care: from £1150
  • RESPITE Self-Funded Nursing Dementia Care: from £1150

These prices are only a guideline, please contact Lavender Lodge Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kim Lambden (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002
  • Number of floors: 3

Room Information

  • Single Rooms (66)

Lavender Lodge Care Home - Avery Healthcare Reviews (84)

Total of 84, showing 81-84
9.8

Lavender Lodge Care Home - Avery Healthcare has a Review Score of 9.8 (9.838) out of 10, based on 16 reviews in the last 2 years. Over all time Lavender Lodge Care Home - Avery Healthcare has 84 reviews.

Overall Experience

  • 54
  • 27
  • 2
  • 0
  • 1

Date Published

84
0
1
16
68

Review from Stuart P (Son of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always have a friendly and welcoming experience when i visit Lavender Lodge I go away with a warm and confident feeling that my mother is being looked after by people who genuinely care.

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Review from Peter C (Son of Resident) published on 3 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother was placed by adult services for two weeks whilst some building work was carried out. The care home was easily accessed and well secured. The staff were very polite and helpful. The room was very good with bathroom and TV provided. Mother was taken down tot he day room and had a lot of company
each day. All meals were very good with more than enough provided. during the visit a new catheter was fitted by the nursing staff as well as all prescribed medication. A very enjoyable break for mother who would not hesitate to return in the future.

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Review from Laurie L (Stepdaughter of Resident) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My step-dad had been in hospital for a number of weeks. He was unable to return home because of his condition. He needed 24 hour care.
I visited the home and was shown around and spoke to several staff. Everyone was polite and helpful. The room was very nice and what was required for my step-dad's
needs.
All telephone communication and visits were always treated as important, and we were always full informed on every aspect.
He was only there for 3 weeks, but we say he was well cared for and comfortable. I visited every day with my mum, and nothing seemed too much trouble. My step-dad died on the 18th of January, she he was only at Lavender Lodge a short time.

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Review from Stella F (Sister of Resident) published on 18 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a regular visitor all the staff and management are extremely polite and friendly. The residents are well cared for in all aspects of their needs. The home provides as many activities as possible and all are invited to attend. The staff and management are always helpful and the residents seem happy
and engaged. The catering is of the highest standard and I would highly recommend the home to anyone seeking a place for a relation. It is a joy to visit.

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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Lavender Lodge Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.838 for Lavender Lodge Care Home - Avery Healthcare is calculated as follows: ( (155 Excellents x 5) + (30 Goods x 4) ) ÷ 185 Ratings = 4.838

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lavender Lodge Care Home - Avery Healthcare is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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