Lavender Lodge Care Home - Avery Healthcare

During her final days, the staff went above and beyond, not only caring for my nan but also providing so much love, comfort and support to our family. We will be forever grateful for all they did

I cannot recommend Lavender Lodge highly enough. Our family has had an incredibly positive experience during the short time mum was a resident in the home. The staff members are the true heart of this home. They are exceptionally attentive, treating every resident with dignity, respect, and genuine affection. It gave us immense peace of mind to know that mum was safe and surrounded by people who truly care. The facility itself is clean, bright, and welcoming. It always feels like a warm family home. There is a good range of daily activities that keep the residents engaged and stimulated. Staff took the time to know about mum's interests, and it was lovely to see her knitting again. The meals are excellent, varied and very tasty. The management team is approachable and communicative. They kept us regularly updated and are always available to answer any questions we had. Thank you to the entire team at Lavender Lodge for providing outstanding care.

Mum seems very happy with her room, care, food and staff. Also the entertainment.

Good so far, would like to see more lunch time options as Mum is reluctant to eat whats on the menu more of a choice option, the door to take Mum down in the lift is very awkward before getting to the lift very narrow, but no more problems as such.

This is the second time my husband has stayed at Lavender Lodge for respite care. He has been very well looked after both times, and I am very happy that I have found a lovely home to care for him. He is 96 years of age and has dementia. The staff are so kind and helpful. Nothing is too much trouble. Thank you.

I wouldn't hesitate to recommend Lavender Lodge to anyone looking for a caring supportive home for a loved one.

Care/support- depends on who looking after you. Beds are a little uncomfortable. Bathroom/shower rooms could be improved.

Throughout my mother's stay we found the care home to have a family feel rather than a luxury feel which my mother preferred. With the care home being one of the older ones it did not have double glazing, air conditioning or a large outside. However the care home was always kept clean and tidy and house keeping was always in attendance.

The carers and staff are very loyal to this care home and dedication to residents and relatives was first class and certainly makes it have a happy and homely feel.

Dad absolutely loves being at Lavender Lodge after initially being against the idea of moving into a care home. He now claims it's the best decision he made and has no regrets. The staff are amazing throughout, from reception, cleaning staff, nurses, chefs, entertainment staff, maintenance and management. They all look after Dad fantastically and I feel I have peace of mind that he is cared for there. Dad especially loves all the activities that are on offer and he is regularly included in helping with quizzes in particular. Dad now has the social interaction that he missed so much after mum passed away and it's given him a new lease of life. Thank you Lavender Lodge for giving Dad the best care.

The staff always took time out to have a chat with him when passing.

Following a spell in hospital at the end of January, Dad did not recover his strength. Sadly he passed away in mid-March. During the period of his decline I cannot thank the care home staff enough for their diligent and compassionate care of Dad.

When he moved to Lavender Lodge two years ago it was following a spell in hospital that left him unable to care for himself. The loss of his independence was initially frustrating, but once settled in he realised he was very much in the right place. As a family we honestly believe we had two more years with Dad thanks to him being looked after so well.

I would like to thank the staff at Lavender Lodge for all they did for my mother. The care was first class, and I couldn't have expected more. With low staff turnover, you could get to know people on a more personal basis and this was so much better for my mother than constant personnel changes. Activities were always offered. The location is safe, right next to a park - great for sunny days and wheelchair accessible. I would recommend Lavender Lodge without hesitation. We were so lucky to get a vacancy and spend our last days there.

This is a brilliant well run care home and we would have no hesitation recommending it to anyone.

The family made the right choice in Lavender Lodge.

My sister has now been in Lavender Lodge well over one year. We feel the home has been well chosen, having spent many months looking at nursing homes in our area. The move from the nursing home on the IOW was a big step for my sister to be nearer her family. My sister needs high ended care and is bed bound which this nursing home is able to deal with, many of the staff have worked here for many years. Care and attention is excellent and always treat my sister with the highest respect. I find the staff very friendly and helpful at all times I visit the home many times a week at different times of the day so I can see how kind and caring the staff are who are around to check all is well. I have been made to feel very welcome myself each time I visit, always ask if i would like a cup of tea !! It is a great comfort that my sister is being very well looked after, thank you Lavender Lodge and staff.

But your care for dad is 200% now he is on the first floor. X

I am so happy with this care home, who looked after my dad so well. The staff are so helpful and caring. I was upset when he first got there because he had always lived at home and not anywhere else. Thank you everyone for looking after him.

All in all is good.

The staff and management have been fantastic from the start. My dad is well cared for and has settled in better than we ever expected. He is extremely well looked after, involved in lots of activities, and loves being at Lavender Lodge. Could not be more grateful for the care and support in what was a difficult move.

The care given to our friend shows in the difference and improvement we see in his general attitude, mobility and personal cleanliness. The staff were very friendly and helpful to both him and us. A lovely care home.