Lavender Lodge Care Home - Avery Healthcare

Mum is looked after with care and dignity. I've found the staff to be very nice and caring to mum, she always seems clean, fed and lots of tea.

I am very pleased with the home and the staff are very caring and always ready to help. The food is great and I am always made welcome.

We chose Lavender Lodge for my father-in-law as his vascular dementia progressed. He came in January 2019. We have been happy with every aspect of the care and attention he receives here. As relatives, we are welcome at any time and always greeted by a friendly member of staff. We have been to many events which the home host over the past ten months and it’s incredible how active they all are at doing these events. The food is excellent and the care my father-in-law receives is second to none. Thank you to all the staff.

Could not wish for a better care home. Well done to all the staff.

Just before my father died, one of the team members kept coming into his room to check on him and also on us and explained the care he was having and making a difficult time more bearable.

My grandad has been living at Lavender Lodge for around a year now. I visited him the other day and was very pleased to see how well and happy he looks, thanks to all the staff for taking so much great care of him.

My mother had respite care for five weeks over the Christmas period. She received good care and attention, plus entertainment some afternoons. She was also able to get her hair done and chiropody. Food was good and the Christmas buffet was excellent. They all show a caring attitude towards the residents, also helpful with any queries, with nothing being too much trouble. My mother had low mobility but this wasn’t too much of a problem. I noticed how hard the carers worked to create a nice and tranquil atmosphere for all levels of disability. The nursing team, also very caring and professional in their outlook. I have no trouble praising this home, my mother really benefitted from her stay there.

However, my mum is not very vocal and I wish that the staff would be a little more proactive in asking her if she needs help.

I have been very happy here over the last 7 weeks and feel ready to go home now. I will miss everyone.

When she passed away I couldn't have asked for more compassion and kindness from the staff, they were amazing.

Lavender Lodge is an excellent care home. Above all, we felt it was a 'home' and not an institution. All the staff were warm, friendly and loving to the residents and families. The food is first-rate with plenty of snacks and drinks in between. Dad was always clean and smartly presented. All his clothes were changed and washed every day. He always had his own clothes - everything individually labelled. All the areas - public and Dad's own room - were clean and fresh with no unpleasant smells. The nursing staff were first-rate and gave him wonderful end of life care.

This care home provides the most excellent care possible. All staff are extremely polite, kind and thoughtful. All facilities are well maintained. I am extremely happy and thankful to be here.

If an emergency arises, it is not possible to summon help. Telephone's are locked in the office.

We feel that we must place our sincere thanks and gratitude for the way Lavender Lodge Care Home staff dealt with the loss of my wife (a wife and mother February 2017). We are aware that many nursing homes smuggle deceased relatives out of the back door, so we greatly appreciate the way in which the members of staff lined up and attended the 'walk of honour' on the departure of my wife on that day. It was a great act of remembrance by Lavender Lodge Care Home after her two and a half year stay with them and was a great comfort to us that they all took the time to show respect of her passing.

Very good care home.

First impressions are certainly very favourable.

The food on the day was good and an elderly lady on our table remarked, as she was attended to her husband, how much better it is than his last care home.

I am very happy in every way the treatment/care received by my wife.

I simply can not recommend Lavender Lodge highly enough. The worry of finding a loving and caring home from home is huge and Lavender Lodge, it's staff and manager are incredible. They care so much and are always happy and fill the place with smiles, fun and laughter. No matter what your worry - worry not at Lavender Lodge. We visited mum daily and were always offered drinks and my dad even ate all her meals with her. Amazing place.

The manager of the home and staff are the best ever.