Knellwood

83 Canterbury Road, Farnborough GU14 6QN
Review Us
9.9 85 Reviews
  • Knellwood, Farnborough
Knellwood originally opened as a memorial to local servicemen and servicewomen who gave their lives in the Second World War and, as both a residential and nursing home, aims to have a positive impact on the lives of those in Farnborough with care needs.

The Home is run by a non-profit making charity called the 'Farnborough (War Memorial) Housing Society Ltd’. It is run by a Board of Management with a Manager providing day-to-day control. It offers a homely atmosphere, comfortable accommodation, excellent food and a 24-hour care service.

Knellwood is a large Victorian country house with two newer wings set in a delightful garden with several acres of lawn and woodland.

Where possible, Residents may bring small items of furniture and personal effects to place in their accommodation.
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Care Provided by Knellwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1434
  • Self-Funded Nursing Care: from £1960
  • RESPITE Self-Funded Residential Care: from £1512

Please contact Home, regarding Fees and procedures for new admission.

These prices are only a guideline, please contact Knellwood to find out the exact price for your requirements.

Contact Knellwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Knellwood to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Farnborough (War Memorial) Housing Society Ltd
  • Voluntary / Not for Profit Owned

Person in Charge

  • Krishnan Gnanasekaran (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (51)

Parking

  • Parking space is readily available for all visitors at Knellwood War Memorial Care Home. The home have designated areas for both staff and visitors to ensure convenience and accessibility. Additionally, during special occasions and events, they provide overflow parking to accommodate additional guests, ensuring a seamless experience for everyone visiting the facility.

Knellwood Reviews (85)

9.9

Knellwood has a Review Score of 9.9 (9.875) out of 10, based on 15 reviews in the last 2 years.
Over all time Knellwood has 85 reviews.

Overall Experience
  • 80
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Date Published
  • 85
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Reviewer Connection to Knellwood
  • 25
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  • 5
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Total of 85, showing 1-20
Review from David L (Nephew of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very useful discussion with the ability to discuss Joyce's care plan in detail. All questions answered and it's clear she is being very well looked after.
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Review from P T (Friend of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Knellwood always provide excellent care and entertainment, but they excelled in December (as in previous years) with the facilities provided to residents and their friends and families. Afternoon teas with a Christmas theme were set up in several areas of the home which gave residents the opportunity
to enjoy their family time in a very seasonal environment. The level of organisation and detail by the Activities Coordinators was second to none and the whole experience was provided in an extremely professional way and at no extra cost to the families & friends.
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Review from Veronica H (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care given to my mum. The staff are so wonderful and always helpful and respectful.
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Review from E M (Regular Volunteer) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a regular volunteer at Knellwood for many years now. It's a fantastic home, just like another family. I especially enjoy taking residents on trips out. I highly recommend this home if you are looking for a home that goes above and beyond to ensure the happiness and wellbeing of it's residents
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Review from Kerry T (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with everything at Knellwood. The staff are always friendly and welcoming. Mum is cared for very well. Lots of activities for the residents.
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Review from P K (Friend of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so happy that my friend is enjoying living at Knellwood the grounds are amazing there is something going on everyday from knitting to singing and a lot more in between the menu's are so good so much choice really good home
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Review from C H (Grandson of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic care home!.


My Nan who suffers with dementia was put into knellwood by our family which as you can all imagine is a stressful time. The staff here helped ease us with everything and I cannot thank them enough. - huge amount of activities which my Nan LOVES. She loves all the staff

that work here and classes them all as her " best friends "


Highly recommended


Thanks team for everything

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Review from Lindsay D (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Knellwood is outstanding in its care and commitment to its residents. They looked after my mum, with her complex physical disability with gentleness, compassion and always with a smile. As visitors we were always made welcome, and the staff always had time to answer any questions. It truly is a family
environment, and I couldn't have wished for mum to have spent her final time in a better place. She loved joining in with the many and varied activities.
Don't ever be worried about a loved one at Knellwood, they will be safe, cherished and loved.
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Review from Pauline W (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum lived at Knellwood for almost 9 years before she sadly fell asleep for the last time on 31st December. She had many a fun time during those 9 years and made new friends in both residents and staff. She was loved by many and cared for with the utmost respect right up until her last moment there.
Every member of staff is amazing in so many ways. It's not just a job to them, they really care, and that shows in everything they do. I'm proud to be included as part of the Knellwood 'family'. A huge thank you to you all.
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Review from J G (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are so professional and helpful, nothing is to much trouble. The entertainment team are excellent, mum really enjoys the knitting and natter group as well as joining in with the choir. The Christmas events were really special and as a family we were really welcomed and enjoyed joining in
with everyone.
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Review from P N (Regular Volunteer) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely enjoy coming into Knellwood helping with activities or singing in the choir. Looking forward to fourth coming events which I am taking part in. well done Knellwood You're smashed it again!!!
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Review from Sue M (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My thanks to all the staff for the care my mum receives. Knellwood is in a lovely setting, the gardens are beautiful and there is always something going on during the day for her to get involved with if she wishes. I have regular feed back from staff so that mum gets the right support for her as an
individual, they are never to busy to make time for her and for us as a family.
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Review from Alison S (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this home to be exemplary on all levels. My mother moved in in August 2022. As well as Mum being fully cared for I feel as a family we are all supported in this new chapter in Mum's life. There is so much enrichment available with a super activities team. All the staff are extremely caring.
As soon as you arrive you feel you are in a happy place and very welcome to visit. There are beautiful gardens where events are held or you can just go for a walk or sit and relax. The calendar of events is always full to bursting and a regular newsletter keeps you fully informed of the activities available and those which the local community can also enjoy. All the staff have time for anything you may wish to discuss or arrange such as afternoon tea for mum's friends. Being run by a trust Knellwood's priority is its residents, their care and wellbeing above all else. As my mother said, being Farnborough born and bred - if I have to go to a home I only want to go to Knellwood!
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Review from Shirley H (Respite Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been overwhelmed by the care I have received in Knellwood. I came in after an accident that left me unable to care for myself. I felt scared, vulnerable and was in shock. The care and respect I experienced was second to none. I immediately felt safe and cared for. Both staff and carers were so
friendly and kind. They all worked as a cohesive team which showed very clearly in the way they cared and treated me and all residents. If, when the time comes for me to move into a care home, Knellwood will be my first choice. My experience has been second to none.
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Review from Beverly E (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Knellwood in March 2024, she is fully occupied and very happy.
There is magnificent entertainment from the Easter and Summer fayres which welcomes the local community, to the many resident's outings. The summer solstice party and the family day were a joy to be part of.
The in-house
entertainment is exceptional, everyone involved at the home properly cares for both the residents and friends and families and is encouraged, informed and supported always. Recently the resident's Choir put on a wonderful performance, it was magnificent, lots of hard work paid off, it was perfect.
The activities team go above and beyond, engaging all the residents, there's the knit and natter afternoons, quizzes, Church services and everything in between. The gardens and patio area are beautiful. It's both a sanctuary and enriching to all who enjoy it.
In conclusion, we, feel lucky to have found Knellwood, our mum is cared for every day. Such a special place. Thank you.
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Review from Carol H (Regular Volunteer) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely caring nursing home that makes everyone feel special.
I love volunteering there it’s lots of fun and the residents have the best time would recommend it to everyone whose got that decision to make about putting their loved ones in a nursing home for the first time. You know that Knellwood
will look after them to give you peace of mind.
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Review from Sue P (Regular Volunteer) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Knellwood to be an exceptional care home. The care they gave my aunt was second to none in so far as that she lived 4 years longer than the doctors had predicted. All the staff bar none were kind and very caring whilst being consummately professional at all times. The facilities are excellent
and the activities provided are superb and take into account everyone's needs. I cannot fault anything within Knellwood and I came in every day when my aunt was here and now I volunteer.
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Review from David T (Regular Volunteer) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
December was a busy month in Knellwood for the residents. With the staff and volunteers the residents were making Christmas cakes, as well as items for the residents’ stall at the annual Christmas Bazaar. Various entertainers visited the home which the residents thoroughly enjoyed and Father Christmas
also called in. The outdoor decorations were stunning and the residents were very impressed. All residents’ families were invited to individual tea parties for them to enjoy with their loved ones, all at no cost to the families or residents. Knellwood really does go above and beyond for its residents and provides the best care possible. I’m really proud to be part of this home.
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Review from Jack M (Regular Volunteer) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home. Plenty for the residents to do, with lots of different choices and activities available! Family members are also welcome to join in with various activities and events and are welcome to come and go! It's nice to see the residents being put above making money which unfortunately is rare
to see from many other care homes!
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Review from Christopher P (Grandson of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Knellwood for a few years now. She's happy there which gives us so much peace as a family. Nan loves joining in with the numerous activities on offer and likes the visiting entertainment. As a family, we are always made very welcome, and they hold family days throughout the year.
Nan loves the food and the care staff have a good connection with residents.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Knellwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Knellwood is calculated as follows: ( (180 Excellents x 5) ) ÷ 180 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Knellwood is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Knellwood

What types of Care is Knellwood registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Knellwood have?

There are 52 Single Rooms.

What are the Facilities & Services at Knellwood?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Knellwood to the centre of Farnborough?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knellwood to verify any information. View our terms and conditions. Knellwood has an Enhanced Service - more info.