Knellwood

I have been overwhelmed by the care I have received in Knellwood. I came in after an accident that left me unable to care for myself. I felt scared, vulnerable and was in shock. The care and respect I experienced was second to none. I immediately felt safe and cared for. Both staff and carers were so friendly and kind. They all worked as a cohesive team which showed very clearly in the way they cared and treated me and all residents. If, when the time comes for me to move into a care home, Knellwood will be my first choice. My experience has been second to none.

In conclusion, we, feel lucky to have found Knellwood, our mum is cared for every day. Such a special place. Thank you.

I love volunteering there it’s lots of fun and the residents have the best time would recommend it to everyone whose got that decision to make about putting their loved ones in a nursing home for the first time. You know that Knellwood will look after them to give you peace of mind.

I found Knellwood to be an exceptional care home. The care they gave my aunt was second to none in so far as that she lived 4 years longer than the doctors had predicted. All the staff bar none were kind and very caring whilst being consummately professional at all times. The facilities are excellent and the activities provided are superb and take into account everyone's needs. I cannot fault anything within Knellwood and I came in every day when my aunt was here and now I volunteer.

Great care home. Plenty for the residents to do, with lots of different choices and activities available! Family members are also welcome to join in with various activities and events and are welcome to come and go! It's nice to see the residents being put above making money which unfortunately is rare to see from many other care homes!

December was a busy month in Knellwood for the residents. With the staff and volunteers the residents were making Christmas cakes, as well as items for the residents’ stall at the annual Christmas Bazaar. Various entertainers visited the home which the residents thoroughly enjoyed and Father Christmas also called in. The outdoor decorations were stunning and the residents were very impressed. All residents’ families were invited to individual tea parties for them to enjoy with their loved ones, all at no cost to the families or residents. Knellwood really does go above and beyond for its residents and provides the best care possible. I’m really proud to be part of this home.

My nan has been at Knellwood for a few years now. She's happy there which gives us so much peace as a family. Nan loves joining in with the numerous activities on offer and likes the visiting entertainment. As a family, we are always made very welcome, and they hold family days throughout the year. Nan loves the food and the care staff have a good connection with residents.

My nan has moved into Knellwood recently. I already had links with the home so knew she was in the best place, but she is happier than any of us could have hoped. She has made friends, has a great social life, the activity team does an amazing job and the care is second to none. Nan has blossomed and we couldn’t be happier as a family.

Amazing staff, very welcoming. I volunteer at Knellwood and all the staff members from the care staff, cooking, maintenance, house keeping etc. are outstanding. I'm always made welcome, support and include in activities for the residents. I have supported residents at meal time, the selection of food prepared is amazing. Everyone is friendly, feels like one big family. The activities are second to none. I'm astounded of the activities provided for the residents, who are included. So glad I chose to volunteer at Knellwood.

Our Dad moved into Knellwood Care Home in May and I have nothing but praise for the place. The care staff have been unfailingly warm and caring. The home has always been clean and the choice of activities and food are good. Friends and relatives are welcome to visit at any time and there are plenty of quiet spaces to meet and chat (quiet lounges, as well as stunning gardens) As a family, we are now at peace as we know that Dad is content and receiving the highest level of care.

As a coopted Trust Board member and a member of the Care Quality sub committee I also have the opportunity to look closely at the care and have an excellent relationship with the senior staff to discuss any issues and ideas who are very open and forthcoming. A great home.

Nothing is too much trouble, and there is always someone to talk to about any queries or concerns. Good choice and amount of acivities on offer to stimulate the residents.

I will definitely be back when I eventually need permanent care!

The residents and staff have smiles on their faces, and residents are encouraged to participate in many great and varied activities throughout the week.

I've been connected with Knellwood Care Home from its inception, supporting all fundraising events. Later as a visitor as a friend moved into the home and now as a volunteer. This home is in the top category of care homes and would recommend it to anyone.

As a volunteer at Knellwood, I spent a few sessions helping with baking. It was a wonderful experience to assist the residents to make marzipan and decorate their Christmas cakes. To see the smiles on their faces at their achievements was such a pleasure and we can have a laugh and a joke whilst working. It is lovely to see all the residents so happy and that they have such a choice of activities to choose from. The staff and management welcome the addition of volunteers to help enrich the lives of residents in the home. To be able to be a small part of the volunteer team is a joy.

We are so pleased that my mother is a resident at Knellwood. The quality of care is excellent and all the staff are without exception so supportive and aware of the needs of the residents. The leadership from the manager and senior staff is exceptional. The Christmas programme covered all of December and were really well adjusted to the needs of the residents and their visitors.

The home staff, one member in particular, have gone above and beyond to help me with keeping my nan, a resident, in touch with family in Australia, and have not hesitated to help in assisting her to see regular photos of her first great, great grandchild. Nothing is ever too much trouble and even organised an afternoon tea for us when we surprised them with an unexpected visit. Having been fortunate to visit on a few occasions and the staff have always been friendly, the home is clean and residents always appear happy with plenty of activities to choose from. Thank you for all you do.

My mum is now into her 2nd month in Knellwood and the difference in her mental and physical condition is far beyond anything we could have hoped for. Her quality of life has definitely improved with lots of activities going on all the time. All the staff are attentive and caring and everything you could wish. Knellwood have a great ethos and delivers everything they promise.

I would just like to say thank you for facilitating a wonderful Birthday tea for my friend on Sunday 18th September. It was a wonderful relaxed occasion, with plenty of room for all of us to sit around the table in the conservatory. 8 adults and 2 children. The tea was afternoon tea at a luxury London hotel! The staff, as usual, were so friendly, accommodating, welcoming and helpful. You wouldn't get better service in a 5-star hotel. Thank you so much. You really helped my friend to have a wonderful Birthday celebration.