Millway House

Amesbury Road, Weyhill, Andover SP11 8DE
Review Us
9.7 84 Reviews
  • Millway House, Andover
The home is situated in Weyhill 4 miles from Andover, offering excellent nursing accommodation together with the following:

·        High-quality care from well trained experienced staff.
·        Tastefully decorated bedrooms mostly with en-suite shower facilities.
·        Well laid out lounges, two large dining areas
    and a garden room.
·        Assisted bathrooms/shower rooms with easy access facilities
·        Beautiful gardens set in open countryside.
·        Hairdressing salon, activity, and quiet rooms.
·        Varied menu with choices offered from freshly cooked food.

The team at Millway House understands that people need nursing care for a variety of reasons. With a newly completed ‘state of the art’ nursing wing with all the facilities, the team are therefore able to offer a wide range of services and are always on hand to speak to in general terms or in regard to specific needs.
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Care Provided by Millway House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £2000
  • Self-Funded Residential Dementia Care: £1450 – £2000
  • Self-Funded Nursing Care: £1450 – £2000
  • Self-Funded Nursing Dementia Care: £1450 – £2000
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.


Fees are split between a room charge and a fee for care dependent on the level of care need

These prices are only a guideline, please contact Millway House to find out the exact price for your requirements.

Contact Millway House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Millway House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Lousteau (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (42)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • People welcome to visit anytime

Parking

  • Millway House has an extensive private car park next to the home

Millway House Reviews (84)

9.7

Millway House has a Review Score of 9.7 (9.672) out of 10, based on 27 reviews in the last 2 years.
Over all time Millway House has 84 reviews.

Overall Experience
  • 65
  • 17
  • 1
  • 1
  • 0
Date Published
  • 84
  • 12
  • 21
  • 27
  • 57
Reviewer Connection to Millway House
  • 35
  • 14
  • 8
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 81-84
Review from Mary B (Friend of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The friend I visit is a disabled man who has no family. I have been visiting him in this home for the past five years. I cannot fault his care and the friendly carers.
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Sandra T (Daughter-in-law of Resident) published on 10 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very well run home. All the staff very caring my Father-in-law and my Mother-in-law are residents and are very well cared for. The food is first class. The home is very clean with no odours and flowers every where. Entertainment every day if the residents wish to join in. The Matron is very accommodating
and always has time for you.
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  • Care / Support
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  • Treated with Dignity
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  • Safety / Security
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Review from L S (Niece of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Millway House Nursing Home is a very friendly place. We are always greeted with a smile by members of staff. The home is always clean and tidy and at weekends cleaning is carried out. The activities are good but my aunt cannot always join in as she cannot see properly. She cannot see or hear the tv.
She is treated with dignity and her needs are met. Sometimes there is a problem with her food because she is a vegetarian but this has improved. I feel that hairdressing and chiropody should be included in the care she pays for. My aunt likes to talk to other residents she is looking forward to being in the garden during the summer.
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  • Care / Support
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  • Treated with Dignity
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Review from G S (Husband of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife needed to go into a home, I inspected six homes in the Andover area accompanied by my daughter - we were not overly impressed by five, but Millway House was by far the best candidate and the presentation by the Matron was excellent. At the end, she said "we are not perfect, but if there
is anything you are not happy about, come to see me. I may not be able to fully correct it, but I will do my very best". One could not ask for more. My wife has been in this home for 3 years now and I am happy with every aspect of her care. I am completely satisfied that I made the right choice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Millway House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Millway House is calculated as follows: ( (226 Excellents x 5) + (65 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 308 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millway House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Claire

Claire Lousteau

Job Title: Home Manager Joined: 2021

Claire is the registered manager at Millway House having joined in September 2021. Claire is a hugely experienced home manager, having managed established care homes and commissioned newly built care homes in previous roles. Claire is a Registered Nurse and passionate about supporting residents to live as well as they are able when they move into Millway House.

Valentina

Valentina Nathan

Job Title: Deputy Manager Joined: 2012

Valentina Nathan has been part of the Millway House team since 2012 and brings over a decade of nursing experience to her role as Deputy Nurse Manager. As a Registered Nurse and dedicated leader, she is passionate about enhancing residents’ well-being and creating a compassionate, efficient, and supportive environment for both residents and staff.
Valentina is a practice assessor, mentoring student nurses during their placements, and takes pride in helping others grow in their careers. She enjoys implementing new systems and processes that improve care delivery and is always eager to be part of positive change within the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millway House to verify any information. View our terms and conditions. Millway House has an Enhanced Service - more info.