






Millway House is a former large family home, set in its own extensive grounds, and located in Weyhill, 4 miles from Andover. Previously belonging to the Hartigan, then the Balding families, the house became a residential home in the 1980s, catering for people over the age of 65. Following thoughtful re-development and an extension to the premises in 2008, Millway established itself as a high-quality nursing home, offering excellent nursing...
Care Provided by Millway House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
Fees are split between a room charge and a fee for care dependent on the level of care need
The price(s) shown are provided by the care home. Contact Millway House for full pricing details and T&Cs.
Contact Millway House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Birchstone Care
- Private Owned
Person in charge
- Claire Lousteau (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (42)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Millway House welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.
Parking
- Millway House has an extensive private car park next to the home
Millway House Reviews (94)
Millway House has a Review Score of 9.7 (9.695) out of 10, based on 35 reviews in the last 2 years.
Over all time Millway House has 94 reviews.
We are so pleased as a family that our mum is living and being looked after at Millway House. She came to them as a very poorly lady and they have taken such good care of her in these times we find ourselves in away from our families. Mum looks amazing and we can't thank you enough for your patience and understanding.
Thank you Lynnette for your kind words. We are looking forward to having all our lovely relatives back in the home in the future.
Having issued iPads to all care staff, the client feedback has improved greatly and also the ability to increase staff training in conjunction with team building.
Over a very tough year, I am very pleased Mum thinks of Millway House as home. The staff have been imaginative over the last year keeping residents amused and entertained the best way they could with the restrictions that were imposed.
Thank you Adrian, look forward to seeing you in the home in the future.
Every single member of the care home staff were fantastic. Every person I spoke with always tried their best to help. In my father's words "the staff here are amazing". They made what was a very difficult time for my family a lot easier. Could not recommend enough. Thank you again.
Thank you, Dave, for your very kind comments, I will let the staff know.
My sister was here from November 2020 to February 2021. She'd had a fall in September, was discharged from hospital in November but didn't feel she was strong enough to go home so respite care was the answer. All the staff looked after her extremely well and encouraged her to manage what she could herself. I was kept up to date with her well being once a week and could phone her whenever I liked. My sister decided she was able to return home and this she has done. The staff were brilliant in these very testing times, I could not fault them.
Best wishes.
Excellent.
Thank you, Mary, for your comment, I will let the staff know.
I was a resident at Millway House for one-week respite break, during which I was very satisfied with all aspects of my care. However, due to the late arrival of my negative Covid-19 test, I did not take part in any activities.
Thank you Esmee, pleased you were happy with your care. See you soon.
The care given to at Millway House has been emphasised by lockdown. The staff are devoted and always give their best. Residents are well fed and kept occupied to the best of the staff's ability. The facilities are bright and cheerful and the garden is superb. I only wish I could take her out for a coffee.
Thank you for your kind words. I will pass your comments to the staff.
Was very well looked after. Staff were excellent and friendly. The accommodation was also very good indeed.
Hello, thank you for your kind words, I will pass on to the staff.
It is very reassuring to know that mum is safe. A massive thank you to all the staff!
Thank you for your comments; I will pass on to the staff.
Due to Covid 19, we are unable to visit inside, outdoor only but found the staff very friendly and helpful. The review has been marked on feedback we have had from mum when she was first admitted.
Thank you for your comments; I will pass on to the staff.
In covid circumstances, everyone has tried very hard and in exceptionally difficult times they have been wonderful.
Thank you for your comments; I will pass on to the staff, thank you.
All staff are so kind and nothing is too much trouble.
Thank you for your comments, I will pass these on to the staff.
We, as a family, are very pleased with everything Millway House have done to date in all aspects of caring for our mother. We cannot thank them enough.
I have used Millway House nursing home for respite care twice and have always been treated well in all respects. The facilities and food are good and the staff are excellent.
My husband was diagnosed with Alzheimer's in 2012. We had required a live-in carer since April 2015. In January of this year, he was repeatedly getting out of bed during the night. We had a warning buzzer and the doctor recommended respite. The first week he was at Millway House he enjoyed the stimulation the activities provided and the company of other people. In the second week, he succumbed to the chest infection which was rife. The family had agreed that my husband would become a permanent resident at Millway House but he only survived for two days after the initial fortnight. The staff were very kind and welcoming, and as far as I could tell, looked after my husband very well.
We selected Millway House Nursing Home because as soon as we went in, it felt warm and caring. The staff are all truly amazing, very professional, caring and in tune with my father's needs. They go the extra mile to ensure that my father has the little things that make a difference. We are indebted to the staff for their support during a very difficult time, and we feel very comfortable knowing we can leave our father in their capable hands.
My father quickly settled in and felt well cared for. All the staff take an interest in him and are kind and friendly. Occasionally agency staff are less well informed as to the level of help required. Although there are a number of activities offered, they unfortunately rarely appeal to my father, who happens to be more interested in classical music, theatre and nature - about which he is knowledgeable but we realise that it would be difficult to satisfy these interests very often. However, he appreciates the chapel services and particularly enjoyed the visiting school children singing carols, and theatre groups.
All members work hard to care for the residents and all dietary requirements are catered for.
Set in beautiful gardens Millway House really is the epitome of a residential home and one which all others should aspire to.
The Millway House is marvellous.
My mother has been at Millway House for 18 months now, I have always found the staff to be cheerful and very caring. The nursing staff know the residents and are helpful in all aspects of the residents care. I am always made welcome when I visit and the activities help to make the residents time enjoyable.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 02 Sep 2026
Millway House Recognised for Our Continued Support of Veterans We’re delighted to share that Millway House has successfully achieved its Veteran Friendly Framework Continuous Improvement review. This recognition means a...
- 05 Mar 2026
Staff from Millway House care home in Andover attended a charity cheque presentation this month at the Barleycorn Inn near Marlborough. Singing duo Just The 2 Of Us, who perform...
- 05 Jan 2026
Residents from Millway House care home celebrated their final community trip of 2025 with a special visit to the University of Winchester, where they joined voices with the much-loved Memory...
There are no upcoming events for Millway House.
Awards / Recognitions (3)
- 30 Oct 2025Recipient: Birchstone Care
- 27 Sep 2024Recipient: Birchstone Care
- 17 May 2024Recipient: Birchstone Care
Accreditations
There are no accreditations posted yet for Millway House.
Meet the Team (2)

Claire is the registered manager at Millway House having joined in September 2021. Claire is a hugely experienced home manager, having managed established care homes and commissioned newly built care homes in previous roles. Claire is a Registered Nurse and passionate about supporting residents to live as well as they are able when they move into Millway House.

Valentina is a practice assessor, mentoring student nurses during their placements, and takes pride in helping others grow in their careers. She enjoys implementing new systems and processes that improve care delivery and is always eager to be part of positive change within the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millway House to verify any information. View our terms and conditions. Millway House has an Enhanced Service -more info.