Pax Hill Care Home

Pax Hill, Bentley, Farnham GU10 5NG
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9.9 136 Reviews
  • Pax Hill Care Home, Farnham
Pax Hill is care home set in nine acres of gardens in the picturesque village of Bentley on the border between Surrey and Hampshire. Every room in this unusual circular building has views of the surrounding countryside or central courtyard through low level picture windows.

Each bedroom has large en-suite shower rooms with wheelchair access, electric profiling beds, flat screen television, telephone and access to a broadband internet connection.

Nursing and care staff are on duty 24 hours a day to provide help whatever your care requirements.

Separate, self-contained care areas enable them to provide different types of care and to enable residents to feel comfortable with their surroundings.

Professionals provide general nursing care, palliative care, nursing care for dementia and residential care.

Activity therapists provide a social calendar of events and support to encourage communication and maintenance of an active lifestyle. Alternatively, the gardens provide the perfect place for tranquillity and a spot of gardening.

They are happy to offer respite and short-term care for a few days to a few weeks to cover post-operative recuperation, carers holidays and breaks, or trial visits to see if care home life is suitable for you.
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Care Provided by Pax Hill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 98 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1575 – £1821
  • Self-Funded Residential Dementia Care: £1749 – £2100
  • Self-Funded Nursing Care: £1822 – £2100
  • Self-Funded Nursing Dementia Care: £1869 – £2100
  • RESPITE Self-Funded Residential Care: £1750 – £1821
  • RESPITE Self-Funded Residential Dementia Care: £1925 – £2100
  • RESPITE Self-Funded Nursing Care: £2009 – £2100
  • RESPITE Self-Funded Nursing Dementia Care: £2009 – £2100

Our fees include everything we provide for day to day living. Fully furnished room, bed linen and towels, tv, phone. Onsite activities and entertainment. Social events, all care and accommodation, 24 hour nursing care for nursing floors. Extra charges are made for external suppliers of services e.g hairdressing, newspapers, podiatry, ear wax removal and physiotherapy (unless referred via the NHS).

The price(s) shown are provided by the care home. Contact Pax Hill Care Home for full pricing details and T&Cs.

Contact Pax Hill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Pax Hill Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Wendy Dunford (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (98)
  • Single Rooms with Ensuite Wet Room (98)

Visiting

  • Visitors always welcome. Staff can be busy at meal times, so it is preferred if visitors wish to see staff they are here between 9.30am and noon and 1.30 to 4.30pm.

Parking

  • Freely available parking on site.

Pax Hill Care Home Reviews (136)

9.9

Pax Hill Care Home has a Review Score of 9.9 (9.902) out of 10, based on 45 reviews in the last 2 years.
Over all time Pax Hill Care Home has 136 reviews.

Overall Experience
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Reviewer Connection to Pax Hill Care Home
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Review from G H (Son of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother has been resident for nearly 3 years. Her health and well-being have been monitored and adjusted to her needs. The staff are very kind, patient and well-trained in their fields. The home is clean and in good order and nothing is too much trouble. All queries and issues dealt with promptly and
efficiently. We are very happy with our mother's care. Thank you Pax Hill.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeAll of our staff are very well trained and take pride in their roles. We do not employ agency staff in any role and have excellent staff retention, indeed several of our nurses have been with Pax Hill for over 20 years. We are so pleased that you are happy with your mothers care, it is an absolute pleasure to care for her. Many thanks for taking the time to write a review, I will pass on your kind comments to the team.
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Review from Georgina F (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was not at Pax Hill for long but we cannot thank the team enough for the care they provided. His transition from hospital to Pax Hill was quick and extremely efficient. The nurses and care team who looked after him were exceptional; kind, caring and respectful at all times. My father was treated
with dignity and the kindness extended to our family at a difficult time made all the difference.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeThank you for trusting Pax Hill with your fathers care, it was an absolute privilege to care for him. We pride ourselves on being warm and welcoming to all our visitors and family and I am so pleased that you as a family also felt supported and cared for. I will pass on your kind words to the team in Montgomery.
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Review from G G (Wife of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my husband has been in Pax Hill since the end of December 2025. He has a rare neurological condition and Parkinson's. Pax Hill carers have to do everything for him and he cannot feed himself. He is very well looked after. All the Carers and Nurses at Pax Hill are extremely caring with residents.
Medication is given on time and regular updates given. There are also activities for residents every day. As well as hairdressing, chiropodist and a visiting physio if needed.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeI am so pleased that you feel that your husband is well cared for, our carers are very well trained an exceptionally caring. Thank you for taking the time to write a review, I will pass on your kind comments to the team.
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Review from Patricia F (Wife of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful at reception, all staff very helpful and caring. Wonderful nursing care and aware of my husband if he was in pain and administered pain tablets. He was always kept washed and in fresh clothes. He has a nice room with views up the fields and could see birds. I will recommend Pax Hill to
anyone who requires.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeI was our privilege to care for your husband, thank you very much for taking the time to review our Montgomery unit and I will pass on your kind words to the team.
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Review from D H (Son of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted that my mother is looked after at Pax Hill. I know she is well looked after and cared for. Pax Hill, its staff and its ethos have helped me navigate what would otherwise be an extremely difficult time. I am very grateful for all that they do.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeThank you for taking the time to write a review of Pax Hill. Our nurses and carers treat every resident like family and I am so pleased that you are confident that your mum is being very well cared for. I will share your kind words with the team.
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Review from J W (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Pax Hill for just over a year. My sister and I and the extended family are so grateful for the kind love and compassion Mum has been shown, she has settled in and improved in many ways with the encouragement of nursing staff and the general care and attention given by the care team.
We are very grateful Mum is living in Pax Hill.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeIt is a pleasure to care for your mum, thank you for taking the time to write a review for us and I am delighted that you are so happy with the care in Balmoral. I will pass on your kind comments to our team.
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Review from Mary M (Wife of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted to Pax Hill in April 2025 after a serious decline in his MS.
From the first day the staff were caring attentive and totally aware of his care needs.
All the staff went above and beyond to support us both at a very difficult time.
I need say no more when I tell you that my husband
is now well enough for me with help to care for him at home. He returned home on the 30th Jan 2026.
Sincere thanks to all staff at Pax Hill for their care and dedication and allowing us the opportunity to continue our life together.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeIt was an absolute pleasure to care for your husband in the time that he was with us. We are so pleased that he was able to go home but we will miss you both and hope you will still visit us for our events.. Thank you for taking the time to write a review which I will share with Windsor and the whole Pax Hill team.
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Review from Avril B (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pax Hill is welcoming to all. The staff demonstrate kindness. All staff treat my parents, who are both residents, with dignity and respect at all times. Food is excellent. The care given is excellent, and any concerns regarding my parents' health or emotional needs are raised early and communicated
appropriately. The activities coordinators encourage both to be involved and particularly enable my mum to engage as much as she can to get maximum fun and enjoyment. It is great that Pax Hill involve outside guests from the local community to entertain the residents.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeThank you very much for taking the time to write a review, it is so important to us that everyone that comes to Pax Hill is made to feel welcome and we are very proud of the excellent, person centered care given to all of our residents. It is a real joy to see your parents engaging in all the activities we offer and I am so pleased that they enjoy the varied entertainers that come in.
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Review from L V (Granddaughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and caring. Reception team very welcoming. Very calm atmosphere. Nan is very settled and safe. Staff really seem to know Nan, which is really reassuring.
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Review from Sandra C (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff are wonderful and my mum has taken to them very well. Mum is very happy there and has 24/7 attention. They calm her anxiety down and treat her exceptionally well. She is washed and dressed and looks good any time of the day. Fabulous surroundings and a very clean and friendly environment.
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Review from Amanda W (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was at Pax Hill for 2-and-a-half years. It was a happy time for him. Everyone there exceeded expectations. He had the same 2 carers for the entire time he was there and their care was amazing. There is a real family atmosphere and visits are allowed at any time. There is a very low turnover
of staff so families get to know everyone. We cannot praise Pax Hill enough.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeMany thanks for taking the time to write a review of our Balmoral Unit. We are proud of our dedicated carers, and have a very low staff turnover at Pax Hill. I am so pleased you were treated as family, it is something that we strive for with friends and relatives of all of our residents. It was an absolute pleasure to care for your father, thank you for placing your trust in us.
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Review from Jane B (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parent is well cared for at Pax Hill. The staff are very caring. I'm kept informed if there are any issues. They organise a good range of activities. Pax Hill is in a lovely countryside setting.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeI am so pleased that you and your parent enjoy our countryside setting, and that they are enjoying the range of activities on offer. All of our staff are employed by Pax Hill with no agency staff, they are very caring and everyone is treated as family. Many thanks for taking the time to write a review of Pax Hill, which I will share with the team in Montgomery.
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Review from Julie F (Sister of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
very caring ,helpful nothing too much trouble always smiling thankyou
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeWe are so pleased that you appreciate the care that we offer at Pax Hill. Thank you for taking the time to write a review.
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Review from S G (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Pax Hill for over a year now. All the staff carry out their jobs in a happy, caring way. They always have the residents needs looked after. Nothing is too much trouble. They keep me updated on everything. The atmosphere in the care home is quiet & calming.
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Review from Teri F (Respite Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management of Pax Hill runs a tight ship. This is a reflection of running a first class nursing home. The activities staff are a breath of fresh air. The gardens are delightful and a welcome to visitors and residents alike. I find the staff caring and encouraging, especially to residents confused
at being up rotted out from their normal home. The armchair exercises, memory games, plus arts and crafts are a bonus to all concerned. Time is given to socialise for residents of that frame of mind.
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Review from V S (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Pax Hill, initially for respite care, in 2022 as my father was already up on the nursing floor. She quickly realised that she did not want to return home to live on her own. As my father had been at Pax Hill for over two years, she was already known by many of the staff and they
quickly made her feel at home on Balmoral. She enjoyed her lovely room looking out on the terrace, garden and grounds. She was able to have her furniture and pictures all around her and she knew that she was in the best place. A huge thank you to everyone for looking after her so well.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeIt was an absolute pleasure caring for your mother and she will be missed by our Balmoral Team. Thank you for taking the time to write a review for Pax Hill.
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Review from Jean M (Wife of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pax Hill is a beautiful care home in a lovely setting. The staff are exceptionally caring and friendly towards my husband, who is receiving both dementia and palliative care. He is very happy there, I couldn't single anyone out in particular, as every member of the team is so kind, helpful and compassionate.
They are always welcoming - not just to residents but also to visitors, offering tea, cake and biscuits with genuine warmth .
Reply from Wendy Dunford, Manager at Pax Hill Care HomeThank you for your words of appreciation. Our team are always there to support our relatives too and make you feel welcome.
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Review from J R (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely high quality care home in a beautiful setting. The standard of care is superb and the staff are highly professional, kind and caring. My mother is in much better health than when living at home with visiting carers. Highly recommend.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeI am so pleased that your mum's health has improved and that she is happy and enjoying life at Pax Hill. Our carers work very hard to deliver high quality, person centred care, and they are indeed, incredibly kind. Thank you for taking the time to review our Montgomery unit, I will pass on your kind words to the team.
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Review from John S (Brother of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly welcome with staff greeting with a nice smile.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeI am so pleased that you are always made to feel welcome in our Windsor unit. I will pass on your comments to our team and thank you for taking the time to write a review.
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Review from Laura D (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first time I saw Pax Hill Care Home I knew this was the perfect place for my Mum, the Staff were friendly and were happy to help you. We were able to choose Mum's room and to decorate it to look like Mum's flat with all her favourite things. Mum was on Montgomery Unit and all the Staff made you
feel relaxed when visiting and pleased to see you. Mum was only in Pax Hill for a few months and was well cared for and was treated with respect, kindness and well dressed. When Mum passed away the Staff were amazing and they took good care of my daughter and I. Pax Hill agreed to do a farewell for the Staff on Montgomery to say thank you for everything they had done for Mum and us, the chef did amazing afternoon tea with giant scones which Mum would have enjoyed. My daughter and I will never be able to thank the Staff enough for everything they did to make Mum's last few months a happy and loved one, you are all truly amazing.
Reply from Angela Strange, Resident Liaison at Pax Hill Care HomeIt was our privilege to care for your mum in the last months of her life. Your mum and your family are missed and it was a pleasure getting to know you all. Thank you for taking the time to review our Montgomery team,
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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Pax Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.902 for Pax Hill Care Home is calculated as follows: ( (484 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 533 Ratings = 4.902
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pax Hill Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Wendy

Wendy Dunford

Job Title: Registered Manager Joined: 2005

Wendy Dunford is a nurse with many years of experience in running a care home. Wendy first worked at Pax Hill in 2005 as Manager of the EMF wing and, after a spell with another care provider, returned as Manager for the newly built care home in 2010.

Frequently Asked Questions about Pax Hill Care Home

What types of Care is Pax Hill Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pax Hill Care Home have?

There are 98 Single Rooms.

What are the Facilities & Services at Pax Hill Care Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pax Hill Care Home to the centre of Farnham?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pax Hill Care Home to verify any information. View our terms and conditions. Pax Hill Care Home has an Enhanced Service - more info.