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Pax Hill Care Home

Pax Hill, Bentley, Farnham, Hampshire GU10 5NG
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Pax Hill Care Home, Farnham
Pax Hill Care Home, Farnham
Pax Hill Care Home, Farnham

Pax Hill is care home set in nine acres of gardens in the picturesque village of Bentley on the border between Surrey and Hampshire. Every room in this unusual circular building has views of the surrounding countryside or central courtyard through low level picture windows.

Each bedroom has large en-suite shower rooms with wheelchair access, electric profiling beds, flat screen television, telephone and access to a broadband internet connection.

Nursing and care...  

Care Provided by Pax Hill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 98 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,575 - £1,821£1,750 - £1,821
Residential Dementia Care£1,749 - £2,100£1,925 - £2,100
Nursing Care£1,822 - £2,100£2,009 - £2,100
Nursing Dementia Care£1,869 - £2,100£2,009 - £2,100

Our fees include everything we provide for day to day living. Fully furnished room, bed linen and towels, tv, phone. Onsite activities and entertainment. Social events, all care and accommodation, 24 hour nursing care for nursing floors. Extra charges are made for external suppliers of services e.g hairdressing, newspapers, podiatry, ear wax removal and physiotherapy (unless referred via the NHS).

Contact Pax Hill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Wendy Dunford (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (98)
  • Single Rooms with ensuite Wet Room (98)

Visiting

  • Visitors always welcome. Staff can be busy at meal times, so it is preferred if visitors wish to see staff they are here between 9.30am and noon and 1.30 to 4.30pm.

Parking

  • Freely available parking on site.

Pax Hill Care Home Reviews (142)

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9.9

Pax Hill Care Home has a Review Score of 9.9 (9.883) out of 10, based on 47 reviews in the last 2 years. Over all time Pax Hill Care Home has 142 reviews.

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Showing 142 reviews matching selected criteria
Review from P G (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

We feel that my father is in the best place. Pax Hill is excellent, we feel as though we are part of a caring and kind family. Every member of staff we have met, during my father's 10-month stay, has been so kind and helpful. Everyone from the front of house staff, carers, nurses, cleaners, the handyman, the chef and his team to the bus drivers and gardeners have been very friendly and helpful. My father's medical care is excellent, his room is spotless and comfortable and he is very happy and safe.

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Review from I C (Wife of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

I have felt welcomed every time I visited my husband. The carers and nursing staff were brilliant with my husband and made him comfortable through his pain and discomfort. He doesn't feel lonely now he is in his bedroom all the time as somebody is always popping in to chat with him.

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Review from M S (Sister of Resident) published on 23 November 2023 Submitted via Postal Card
Overall Experience

Not a lot of information was given at the start of residency for my brother and me to understand the home. Meals served are generally very good but not always serviced hot, which is unappetising when trying to encourage eating. Medial care sometimes needs prompting for doctor visitor appointments. The bed is not always made for the resident's comfort. Given a choice of room before residency then told it wasn't available - disappointing! Not always any follow-up after residency is taken up.

Reply from Jane Upfold, Marketing Manager at Pax Hill Care Home

Thank you for your review. We are sorry you didn't find our information detailed enough upon admission. New residents are provided with a welcome pack which contains information about life at Pax Hill. This usually covers most client's questions. Pax Hill has a dedicated specialist practitioner...  

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Review from Delia T (Wife of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

We were made very welcome. My husband has been well looked after. He enjoyed the food. The staff have been very kind and gentle. He has enjoyed the activities. He has had two weeks here in the Balmoral unit after having a hip replacement. Everyone is very friendly. It is good to know there is a trained nurse on duty.

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Review from Lynda C (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card
Overall Experience
My father has been a resident of Balmoral at Pax Hill since early autumn. I can not stress how exception the care has been.

From the moment you walk through the main doors you are greeted by a smiling face, given help and advice whenever needed. My father is really enjoying the amazing creative activities, making new friends with residents and staff. His personal needs are met with respect and dignity. His room is always beautifully clean. Enjoys his meals. I have high praise for the level of care and compassion shown to my father. Wonderful care - thank you everyone.

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Review from Alexandra J (Wife of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

My husband is bedbound and has advanced Parkinson's and dementia. He is treated with gentleness and respect at all times. He is always comfortable and clean when I visit. The staff are friendly and welcoming to me and nothing is too much trouble. I am very happy with the care given to my husband and would highly recommend Pax Hill.

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Review from Penny B (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience
The clue is in the name Pax Hill. Care home and the way that you cared for our beautiful mother was so special.
From our first contact with Pax Hill nothing was too much trouble, day one when you stayed late to help with Mum's arrival to her last hurrah and facilitating a wonderful family room for our party!

The staff, rooms, food, gardens and love! Nothing could have been any better. Thank you!

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Review from Bob B (Son of Resident) published on 23 May 2023 Submitted via Website
Overall Experience
Pax Hill was the 5th and final home that Mum lived in, for a period of 6 months. The care she received was exemplary and the staff were really accommodating. We struggled to find somewhere she would be happy and the excellent staff on the Balmoral wing, were brilliant in both attending to her needs, which increased over time, and in engaging with her so that she felt 'understood'. One member of staff in particular offered a level of empathy and understanding that is quite extraordinary.

I would have no hesitation in recommending Pax Hill to anyone looking for a caring and loving environment for their loved one, where they can be made comfortable, engaged with, and make the most of the life they have left. Thank you Pax Hill!

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Review from J B (Son of Resident) published on 13 January 2023 Submitted via Postal Card
Overall Experience

The care that our mum has received on Montgomery Wing at Pax Hill has been fantastic. She has an exceptional team looking after her, which provides a high standard of personal care, communicates well with the family and always respects her wishes on a day-to-day basis. I am confident that despite her difficulties she is made to feel as comfortable as possible, and her dignity assured.

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Review from Marie S (Wife of Resident) published on 4 January 2023 Submitted via Postal Card
Overall Experience

From the moment of entry to the home a very warm welcome. Staff so supportive to relatives and keeping updated on any health issues. All staff make me feel my husband is in safe and very caring hands. He smiles and has fun as soon as he hears staff voices as his sight is not great. The care staff go above and beyond they are just amazing.

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Review from H C (Daughter of Resident) published on 2 November 2022 Submitted via Website
Overall Experience

I have found Pax Hill to be a very comfortable and friendly place. The buildings and grounds are very well maintained. The staff on the unit are very welcoming and friendly. Contact with relatives is very efficient. The reception staff are also extremely helpful and friendly.

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Review from Felicio F (Son of Resident) published on 24 October 2022 Submitted via Website
Overall Experience

Mum has been a resident since 2021 and everyone has made her feel very welcome. She has settled in well and gets on well with all the carers who look after her. From a family viewpoint, they are always happy to talk to the family and answer any questions they may have.

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Review from Caroline D (Daughter-in-law of Resident) published on 19 October 2022 Submitted via Postal Card
Overall Experience

My mother-in-law has lived at Pax Hill for six years - initially in the EMF, then moved to nursing care. She was treated with respect, love and care by the Pax Hill staff who became more like family. Her needs were noticed and met, we were kept informed, made welcome at all times, and involved in every decision. As her health changed she was treated with the utmost compassion, as were we when she peacefully died. We were touched by the personal way staff came to pay their respects and say goodbye. I am a healthcare professional and can say this is the best example of care of the elderly you will find.

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Review from Vickie W (Daughter of Resident) published on 13 July 2022 Submitted via Website
Overall Experience

Attended the fete at Pax Hill care home on 3rd July. Lovely event, we really enjoyed it, and Mum loved the singing - especially the Abba songs! The staff from the EMF wing are so friendly and welcoming, I always leave feeling reassured that Mum is in safe and loving hands. Thank you all so much for your hard work.

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Review from A W (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience

All the staff at Pax Hill are excellent - from management, reception, support and care staff. They always are courteous, caring and helpful - this is the most important factor in our choice as a family for this home. Unusually - the turnover of staff is very low - the majority that comes into contact with my mother has been here for three years, this is very good. Food can always be improved. The rooms - would be improved by following suggestions - removing the desk and providing shelves/draws - to display person knick-nack to personalize the room more. (I have worked in a high-end care home myself, and I highly rate Pax Hill).

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Review from D M (Husband of Resident) published on 18 May 2022 Submitted via Postal Card
Overall Experience

My wife has been very well looked after in the two and a half years she has been a resident. The management and care taken during the Covid period have been excellent. They always take care to fulfil the needs of the residents and their relatives. An excellent care home.

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Review from J M (Resident / Service User) published on 23 March 2022 Submitted via Postal Card
Overall Experience

Everything is good, beautiful garden. I feel safe and happy.

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Review from S C (Resident / Service User) published on 23 March 2022 Submitted via Postal Card
Overall Experience

Have lived here for six months. I am very happy and very satisfied with everything every day.

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Review from J B (Respite Resident) published on 5 November 2021 Submitted via Postal Card
Overall Experience

I am here for a short stay but I find the staff very kind and helpful. I enjoy the view from my room.

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Review from F H (Resident / Service User) published on 2 November 2021 Submitted via Postal Card
Overall Experience

Attention is good, service is good. Enjoyed art class. Diet is good. Very pleasant to stay here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Pax Hill Care Home.

Meet the Team (1)

Wendy Dunford
Wendy DunfordJob Title:Registered ManagerJoined: 2005

Wendy Dunford is a nurse with many years of experience in running a care home. Wendy first worked at Pax Hill in 2005 as Manager of the EMF wing and, after a spell with another care provider, returned as Manager for the newly built care home in 2010.

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