






Pax Hill is care home set in nine acres of gardens in the picturesque village of Bentley on the border between Surrey and Hampshire. Every room in this unusual circular building has views of the surrounding countryside or central courtyard through low level picture windows.
Each bedroom has large en-suite shower rooms with wheelchair access, electric profiling beds, flat screen television, telephone and access to a broadband internet connection.
Nursing and care...
Care Provided by Pax Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 98 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees include everything we provide for day to day living. Fully furnished room, bed linen and towels, tv, phone. Onsite activities and entertainment. Social events, all care and accommodation, 24 hour nursing care for nursing floors. Extra charges are made for external suppliers of services e.g hairdressing, newspapers, podiatry, ear wax removal and physiotherapy (unless referred via the NHS).
The price(s) shown are provided by the care home. Contact Pax Hill Care Home for full pricing details and T&Cs.
Contact Pax Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Danaz Healthcare Ltd
- Private Owned
Person in charge
- Wendy Dunford (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (98)
- Single Rooms with ensuite Wet Room (98)
Visiting
- Visitors always welcome. Staff can be busy at meal times, so it is preferred if visitors wish to see staff they are here between 9.30am and noon and 1.30 to 4.30pm.
Parking
- Freely available parking on site.
Pax Hill Care Home Reviews (142)
Pax Hill Care Home has a Review Score of 9.9 (9.883) out of 10, based on 47 reviews in the last 2 years.
Over all time Pax Hill Care Home has 142 reviews.
My husband has been at Pax Hill for over a year now. All the staff carry out their jobs in a happy, caring way. They always have the residents needs looked after. Nothing is too much trouble. They keep me updated on everything. The atmosphere in the care home is quiet & calming.
My mother moved into Pax Hill, initially for respite care, in 2022 as my father was already up on the nursing floor. She quickly realised that she did not want to return home to live on her own. As my father had been at Pax Hill for over two years, she was already known by many of the staff and they quickly made her feel at home on Balmoral. She enjoyed her lovely room looking out on the terrace, garden and grounds. She was able to have her furniture and pictures all around her and she knew that she was in the best place. A huge thank you to everyone for looking after her so well.
It was an absolute pleasure caring for your mother and she will be missed by our Balmoral Team. Thank you for taking the time to write a review for Pax Hill.
Pax Hill is a beautiful care home in a lovely setting. The staff are exceptionally caring and friendly towards my husband, who is receiving both dementia and palliative care. He is very happy there, I couldn't single anyone out in particular, as every member of the team is so kind, helpful and compassionate. They are always welcoming - not just to residents but also to visitors, offering tea, cake and biscuits with genuine warmth .
Thank you for your words of appreciation. Our team are always there to support our relatives too and make you feel welcome.
Lovely high quality care home in a beautiful setting. The standard of care is superb and the staff are highly professional, kind and caring. My mother is in much better health than when living at home with visiting carers. Highly recommend.
I am so pleased that your mum's health has improved and that she is happy and enjoying life at Pax Hill. Our carers work very hard to deliver high quality, person centred care, and they are indeed, incredibly kind. Thank you for taking the time to review our Montgomery unit, I will pass on your kind words to the team.
A friendly welcome with staff greeting with a nice smile.
I am so pleased that you are always made to feel welcome in our Windsor unit. I will pass on your comments to our team and thank you for taking the time to write a review.
The first time I saw Pax Hill Care Home I knew this was the perfect place for my Mum, the Staff were friendly and were happy to help you. We were able to choose Mum's room and to decorate it to look like Mum's flat with all her favourite things. Mum was on Montgomery Unit and all the Staff made you feel relaxed when visiting and pleased to see you. Mum was only in Pax Hill for a few months and was well cared for and was treated with respect, kindness and well dressed. When Mum passed away the Staff were amazing and they took good care of my daughter and I. Pax Hill agreed to do a farewell for the Staff on Montgomery to say thank you for everything they had done for Mum and us, the chef did amazing afternoon tea with giant scones which Mum would have enjoyed. My daughter and I will never be able to thank the Staff enough for everything they did to make Mum's last few months a happy and loved one, you are all truly amazing.
It was our privilege to care for your mum in the last months of her life. Your mum and your family are missed and it was a pleasure getting to know you all. Thank you for taking the time to review our Montgomery team,
My partner spent the last ten days of his life at Pax Hill and passed away there. All of the staff, receptionists, admin, nurses, care assistants and housekeeping were all first class. My partner was treated with dignity and compassion throughout and the care he received was excellent in all respects. Pax Hill is a lovely, welcoming and beautiful environment and I know that my partner was grateful to spend his last days somewhere he felt comfortable, safe and loved. When the time came for him to pass away, all the staff conducted the arrangements with such sensitivity and dignity. Everyone was so kind to me, as a relative, and I felt supported throughout my association with Pax Hill. I can't express how grateful and impressed I am.
I am so pleased that you were happy with the care your partner received. it is so important to us that we care for both our resident and their family. Thank you for taking the time to leave this review, which I will share with the team.
The care our brother received is beyond compare. All staff (nursing, healthcare, housekeeping and administrative/management) showed great compassion, humanity and kindness. They are the epitome of what staff in care settings should be like. Their approach was not only person-centred towards our brother. but they extended that to us, his relatives, partner and friends. They are a credit to Pax Hill.
Thank you for taking the time to review our Windsor Unit. We pride ourselves in giving the best care possible and It is so important to us that family members feel welcomed and cared for alongside our residents.
Pax Hill is the best a care home you could ever wish for. My father was looked after in the Windsor Wing for 16 months. He was attended to day and night and cared for with neverending kindness and patience. My father's condition improved as he stayed at Pax Hill, having been very ill in hospital before he arrived. The staff cared for his physical needs as well as providing entertainment and companionship. We are very grateful that such a difficult time in Dad's life - and ours - was made as good as possible.
Our Windsor team are committed to giving the best possible care for every resident. Thank you for taking the time to write a review and I shall pass on your kind words.
I would like to thank you so much for the wonderful care you gave my aunt for the two and a half weeks she was with you for respite care. She has recovered so well and is now living happily at home. She particularly appreciated the dignity with which she was treated and the outstanding food.
It was a pleasure to care for your Aunt in our Balmoral Unit. Many thanks for taking the time to write a review.
I was quickly absorbed into the community here, so friendly and always there when needed. My room is beautifully positioned and I can watch the birds and after activities I always look forward to a meal. Such good, delicious food and well presented.
We are so pleased you have enjoyed your time with us and have been welcomed into our Balmoral community. Thank you for taking the time to write a review.
Thank you very much for the wonderful care for our father received in his last two years we witnessed the many times staff stepping in, to make him more comfortable, cared for every level, including nursing care physical care, stretch class care and spiritual care. You are all a very special bunch with wonderful varied gifts with much gratitude.
It was an absolute pleasure to care for your father in Balmoral, thank you for giving us the opportunity. He will be greatly missed by our Pax Hill family.
Mum is extremely well looked after on Montgomery floor and the staff are just lovely with her. The whole environment is clean, warm and calm. Nothing is too much trouble for any of the staff and anytime we want to chat about something, they are available. We highly recommend Pax Hill.
Thank you for your feedback. It's great to hear you're always made welcome and your mum is well cared for.
We collected my mother 2 days ago and she spent the whole journey home chatting about how lovely and kind the staff were and how nice the food was. She also said she would be happy to go to Paxhill again when we next go away. I think that says it all really, as she was not keen on going initially!
We felt very confident and reassured leaving my mother and were very impressed with the staff, the home, the care and the ethos of Paxhill. We would definitely recommend the home to anyone looking for respite or permanent care for an elderly relative.
Thank you for your feedback. Lovely to hear your mum enjoyed her stay. Look forward to having her stay with us again.
Pax Hill Care Home is a well managed home with devoted and hard working staff who are committed to the well being of its residents. It is set in beautiful Hampshire grounds which are very well maintained. Varied and interesting activities are provided and the is a community atmosphere.
Thank you for your feedback. I'm pleased that you enjoyed your respite stay and acknowledged the community spirit we have at Pax Hill.
My Father has been a resident now for nearly 2 years. He is extremely well looked after by the staff and nothing is too much trouble for them. The nursing team and visiting doctor, in particular, are great and always available for a chat to discuss his needs. The activities lady is also great and makes sure he takes part in the daily exercise classes to keep both his physical and mental capacity going. All the staff seem to take pride in their work and make it a great place. The place is very clean and well maintained too. I highly recommend Pax Hill.
The daily exercise classes are a great way of socialising and keeping the mind and the body fit, we encourage all our residents on Balmoral to take part; I am so pleased your dad has been enjoying them. Thank you for taking the time to review our Balmoral Unit, I will pass on your kind words to the team.
Followed by her move to Windsor ward where another staff member and her team looked after her until his final moment, with great care and kindness.
I will share your kind words with both teams that cared for your mother. Thank you for taking the time to write a review and for giving us the opportunity to care for your mother.
Happy with the food, staff, garden, activity.
We are delighted that you are happy with everything in our Balmoral Unit. Thank you for taking the time to write a review and I will pass your kind words on to the team.
We have a very good director of activities who provides a wide range of creative opportunities according to the many various capacities of residents. Again, nothing is too much trouble. Local visits to places of interest are also arranged.
The whole house is kept very clean and the housekeeping staff take pride in their work. The food is good and residents' suggestions are always considered.
We all very much enjoy the wildlife in the grounds, which again are very well kept.
I have no hesitation in recommending Pax Hill from every standpoint.
We are so pleased that you are enjoying all the activities and enrichment that we offer. Our staff takes a great deal of pride in what they do, and we appreciate you taking the time to write this review. I will share your kind words with the team.
From the nurses and care support team to the admin office and reception staff, everyone puts in so much effort to make the residents, and their families feel welcome & supported.
Thank you very much for your review of our Windsor Unit. It is important to us that we provide the very best care for our residents and ensure that families are kept informed and made to feel welcome at all times. I will pass your kind words on to our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pax Hill Care Home.
There are no upcoming events for Pax Hill Care Home.
Awards / Recognitions (2)
- 18 Sep 2025Recipient: Pax Hill Care Home
- 18 Sep 2025Recipient: Pax Hill Care Home
Accreditations
There are no accreditations posted yet for Pax Hill Care Home.
Meet the Team (1)

Wendy Dunford is a nurse with many years of experience in running a care home. Wendy first worked at Pax Hill in 2005 as Manager of the EMF wing and, after a spell with another care provider, returned as Manager for the newly built care home in 2010.
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