Pax Hill Care Home

Have lived here for six months. I am very happy and very satisfied with everything every day.

I am here for a short stay but I find the staff very kind and helpful. I enjoy the view from my room.

Attention is good, service is good. Enjoyed art class. Diet is good. Very pleasant to stay here.

In June this year, our mother was admitted to Pax Hill, Montgomery floor as an emergency resident due to her terminal cancer and onset Dementia, which meant that my sister and I could no longer look after her full time at home. We can't honestly describe all the amazing care, love and support she and our family received from day 1, she was truly happy and fell in love with each and every one of the staff. The nursing and care provided was excellent, with the support of the doctor's surgery she was kept out of as much pain as possible and we were always kept informed. She was there for 3 months, which amazed us all with her strength to fight Cancer. But it's not surprising as she was so happy being there. In the final week of her life, she was continued to be treated with so much dignity, respect, and love, that it truly made a tough time bearable. Montgomery wing, you will always be cherished in our lives. Love from all of us and of course Benny the dog!

We moved mum in with us for end-of-life care in August 2020. But having had a fall and was admitted to hospital, on discharge, it became clear I was unable to give her the nursing care she now needed so we moved her to Pax Hill. From day one, all staff including receptionists were so kind and friendly and a big thank you to all the staff on Montgomery for the care they gave mum in her 10 days with them and especially one staff member for staying with mum in her last moments and keeping me up to date on a daily basis. I cannot recommend the care home highly enough and had she lived longer I know mum would have been very happy there.

Both my parents moved in during lockdown. They have been well looked after with great kindness and dignity at a very difficult time. We have been given as much access as possible and Pax Hill Care Home has taken great care to remain Covid safe for staff and residents. Thank you all for your care and support it is very much appreciated.

My Aunt has been a resident at Pax Hill Care Home for over 8 years. She is now 102 and not once has she complained about anyone or anything at Pax Hill Care Home. She is very happy- nothing but praise for the staff, food and surroundings. Staff are very supportive and done brilliantly to get through the pandemic.

My Auntie is currently in a room at Pax Hill Care Home. She has received excellent care from all the staff. Sometimes she is not compliant with personal care, the staff are very aware of her likes and dislikes and treat her with dignity.

Very polite and welcoming. Taken good care during Covid and keen to be as helpful and accommodating as possible while abiding by safety measures. The activities staff are excellent and all the events are well managed. Cleanliness and helpfulness are very good. I've been so pleased that my mother has a place in such a good care home.

My mother has been a resident at Pax Hill Care Home for a few weeks and my family have been very pleased with her care. The staff are all kind and reassuring especially when she has nightmares. She enjoys the activities and quizzes. My only (small) complaints are (1) there is a loud buzz on the phone in her room (2) the Sunday church service does not always happen.

I have been a writer all my life - but words cannot describe my gratitude for the loving care the Home has given to both my wife and me. It has been more than superb. My wife was admitted two years ago with a life expectancy of just three months, but the care she has received has helped her survive - although obviously her Alzheimer's has worsened, physically she now seems to be in a good condition, a wonderful tribute to the skills of the staff in Montgomery Ward. Every single one of the staff has worked hard to make me feel "one of the family", and they put up with my daily queries about my wife's health with a cheerfulness that is inspiring. If I can add one further sample of proof of the worth of the Home - I visited with a friend, an eminent orthopaedic surgeon and his wife who was a noted social worker, and both were in raptures, insisting that of the hundreds of homes they had visited, Pax Hill had to be in the No 1 position! I can add no greater praise than that.

Pax Hill Care Home is a large establishment set in beautiful country surroundings. My experience is of very high standard of care, which other similar care homes should aspire to reach. It is well staffed with trained carers who give high standard of service. Staff are very friendly and efficient. Great care is taken to protect residents from Covid-19. The food is of good quality ,well cooked and offering a good choice of meals. I was soon on very friendly terms with staff and residents. Residents have en-suite rooms with their own patio doors leading to the garden.

My uncle was only here for a short time, but the care he received was excellent, from the receptionist to the nurses. Thank you!

I found this nursing home for my mum has been fantastic for her, she is well looked after and she always looks clean and smartly dressed, she is very happy with the staff at Pax Hill, my mum has Vascular Dementia and can be awkward at times, but the staff are very well trained and experienced to get my mum through the day, her room is perfect and spacious with an en-suite. Thank you Pax Hill.

My mother was very happy here. The staff were kind and very attentive, with a wide range of skills to make her stay safe and enjoyable. Nothing was too much trouble and they always had time for her and myself. I am very happy with the care she received and would not hesitate to recommend Pax Hill to anyone looking for a gentle, fun, caring environment.

I have been made to feel comfortable from the first day. My family have also been made to feel included in the experience.

My excellent flat overlooks the large beautiful gardens. I am very well cared for by the kind staff. I enjoy my meals. I am content.

Everyone has been very kind and helpful. I have a hearing problem which causes difficulty to use the telephone. Would recommend this care provider if asked for help to find care.

Experience has been very positive. My father has settled in well and is very comfortable. Easy access to outside space is amazing. Has made all the difference to his life.

From my point of view, I do get irritated that the door is closed at 5pm each day which gives Pax Hill the feel of an institution rather than a home.