Steep House

Tilmore Road, Petersfield GU32 2HS
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9.9 113 Reviews
  • Steep House, Petersfield
Nestled in a beautiful, quiet location, close to the town centre of Petersfield, Steep House provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Hampshire care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, including the homes’ very own aviary.

No matter your condition or health requirements, the dedicated team will tailor your care to your needs. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.
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Care Provided by Steep House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1675
  • Self-Funded Residential Dementia Care: from £1675
  • Self-Funded Nursing Care: from £1925
  • Self-Funded Nursing Dementia Care: from £1925
  • RESPITE Self-Funded Residential Care: from £1825
  • RESPITE Self-Funded Residential Dementia Care: from £1825
  • RESPITE Self-Funded Nursing Care: from £1925
  • RESPITE Self-Funded Nursing Dementia Care: from £1925

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Steep House for full pricing details and T&Cs.

Contact Steep House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Steep House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lijo Renji (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (4)

Steep House Reviews (113)

9.9

Steep House has a Review Score of 9.9 (9.925) out of 10, based on 19 reviews in the last 2 years.
Over all time Steep House has 113 reviews.

Overall Experience
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  • 25
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Date Published
  • 113
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Reviewer Connection to Steep House
  • 44
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  • 10
  • 6
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  • 2
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  • 1
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Total of 113, showing 81-100
Review from R H (Sister-in-law of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found all the staff so helpful and friendly. Perfect.
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Review from A H (Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Originally when I came to Steep House it was only for a short stay but my partner who had a chest problem could not be taken care of at home so I decided to stay. I do not rue that decision. My partner passed away over 3 years ago, Lord rest her soul. I have made lots of friends in the staff and residents
so I'm, a very happy guy. As far as I am concerned I am a very well contented man.
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Review from Peter B (Power of Attorney of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've always felt as soon as you make contact with any of the staff how friendly and helpful they are, especially the manageress who seems to go that extra mile, and I am satisfied with her care, she has been a difficult person but they handle her very well.
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Review from John Edward S (Husband of Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy for my wife to come to Steep House as the home atmosphere is very calm and the staff are very caring and very friendly towards my wife.


I can score 100% for the manager and she is leading her team very well. Very well led home by the captain of the ship.

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Review from C Y (Daughter-in-law of Resident) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only enormous thanks and praise for the excellent care and attention given to both my mum and dad (parent-in-law). Also for the time given to myself when help was needed. Nothing was too much trouble.
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Review from Marie L (Daughter of Resident) published on 16 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well-run, caring and efficient.
I felt very pleased with the care my Mother received, from the activities to the nursing and support team, they knew Mother's needs and worked hard to meet them.
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Review from Terry K (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my mother to Steep House about 12 months ago. I felt at the time that I was very lucky to have found this place and I have never regretted my decision. My mother is extremely well cared for. They take the time to know each person individually and she is always treated with dignity and “as herself”.
The range of activities is enormous and Mum takes part as well as she can, and seems to enjoy herself thoroughly. Nothing is too much trouble for the staff, who are always friendly and approachable.The food is good too!
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Review from Georgina K (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my father moved to Steep House Nursing Home at the end of February 2017, he has been very well looked after. The staff are very caring with the residents and always greet me with a smile and a hello. There is a lovely homely feel about the place and my father settled quickly and is very happy
to be living at Steep.
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Review from R P (Son of Resident) published on 1 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been extremely well cared for at Steep House. Although confused, she has said many times that she is happy there and the staff are very helpful and caring.
Over the four months, she has been at Steep House, there has bee a noticeable improvement in her mobility caused, I believe, by
her being encouraged to move around more - 'use it or lose it'. There is also a discernable improvement in her mental ability.
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Review from R S (Son of Resident) published on 29 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visitors are welcomed with a greeting and smile. Any concerns I have about my mother are answered effectively by any member of staff.
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Review from Michael M (Friend of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a good friend who is a resident and whom I regularly visit. I find the home welcoming and the staff friendly and caring. They show a strong empathy towards their residents. The home is always clean and they are well maintained with its upkeep. Staff interact with visitors which I find reassuring
and they smile.
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Review from Gina T (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Steep House nursing home has a welcoming atmosphere.
The staff are caring and willing to help.
The entertainment department was always getting the residents doing things and having fun.
My father liked some of the games which were played and enjoyed the outings.
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Review from Marion S (Wife of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found Steep House nursing home was good for my husband who lived there for 18 months.
The staff were always helpful and friendly and cared for him.
A lot of effort was put into entertainments to keep the residents amused.
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Review from Julia S (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very professional nursing home.
Caring staff.
My father arrived from hospital in a terrible state and they managed to nurse him back to a coherent human being.
The nursing staff are very professional and the activities staff keep the residents entertained on a daily basis.
Good to see the home
refurbished over the last couple of months.
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Review from Anthony V (Son of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has spent six years in the home and has been very happy.
The care has been excellent and the staff friendly and helpful.
We would definitely recommend.
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Review from M D (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so impressed by all the lovely staff at Steep House.
They are all so kind, gentle and patient with all the residents.
They work such long hours and some days I can see it's not easy to cope with but they always smile and do their best to comfort and help the residents.
As regards 'Activities',
there are always new things to keep residents thinking, remembering and plus a little exercise.
Also, all the staff are always available for any queries or help.
Nothing at Steep House is ever too much trouble.
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Review from J B (Granddaughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandmother has settled well into life at Steep House.
The staff work hard to ensure residents are happy and occupied and are patient and caring at all times.
Residents are treated with dignity and respect at all times.
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Review from K V (Friend of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever I visit my friend I have always found the staff to be very caring and kind.
Also always smart and clean in appearance, very quick to respond to the buzzer.
The staff at the reception are very helpful and the maintenance man amusing, friendly and goes above and beyond his role.
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Review from A Q (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a visitor to the home, I have always been well received by a friendly and welcoming team, and phone calls made to Steep House enquiring about my father's health have always been kindly and patiently handled.


The atmosphere is friendly. Efforts made to encourage residents to use the garden, a facility

that has been much improved by the team during my father's stay.


The sensitivity and kindness with which his ending was handled was greatly appreciated by his family. He died on November 20th.

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Review from Alyson R (Granddaughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad had wonderful care despite not wanting to be resident in the home leaving his wife.
The staff and friendliness were very good.
Thank you for his last 18 months.
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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Steep House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Steep House is calculated as follows: ( (208 Excellents x 5) + (11 Goods x 4) ) ÷ 219 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Steep House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Lijo

Lijo Renji

Job Title: Home Manager

I began my career as a nurse before moving into management, combining practical experience in health and social care with a strategic approach to leadership.


At Steep House, my focus is on delivering high-quality, personalised care, working closely with residents, their families, and friends to build a supportive community. The dedication and compassion of our team makes me incredibly proud to be the Manager here.


I would describe myself as honest, cheerful, and genuinely caring. My goal is to ensure residents feel valued, happy, and fulfilled in their daily lives. Taking time to listen to their needs and making them smile is, to me, the most rewarding part of this role. I firmly believe every resident should have the chance to live their life according to their own wishes, and I am committed to supporting them in this journey.


Leading our team is a privilege and a responsibility I take to heart. Together, we create a warm, welcoming environment that feels like home, where every resident receives the respect, attention, and individualised care they truly deserve.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Steep House to verify any information. View our terms and conditions. Steep House has an Enhanced Service - more info.