Steep House

Tilmore Road, Petersfield GU32 2HS
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9.9 113 Reviews
  • Steep House, Petersfield
Nestled in a beautiful, quiet location, close to the town centre of Petersfield, Steep House provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Hampshire care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, including the homes’ very own aviary.

No matter your condition or health requirements, the dedicated team will tailor your care to your needs. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.
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Care Provided by Steep House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1675
  • Self-Funded Residential Dementia Care: from £1675
  • Self-Funded Nursing Care: from £1925
  • Self-Funded Nursing Dementia Care: from £1925
  • RESPITE Self-Funded Residential Care: from £1825
  • RESPITE Self-Funded Residential Dementia Care: from £1825
  • RESPITE Self-Funded Nursing Care: from £1925
  • RESPITE Self-Funded Nursing Dementia Care: from £1925

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Steep House for full pricing details and T&Cs.

Contact Steep House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Steep House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lijo Renji (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (4)

Steep House Reviews (113)

9.9

Steep House has a Review Score of 9.9 (9.925) out of 10, based on 19 reviews in the last 2 years.
Over all time Steep House has 113 reviews.

Overall Experience
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  • 25
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Date Published
  • 113
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  • 19
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Reviewer Connection to Steep House
  • 44
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  • 10
  • 6
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  • 2
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  • 1
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Total of 113, showing 61-80
Review from V K (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives excellent care from everyone. All members of staff are friendly, approachable and show interest in Mum as well as taking good care of her. Food is plentiful and tasty. All activities are fantastic and cover a good range of interests for all.
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Review from Rob E (Son-in-law of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident at Steep House for just over two years. During that time she was treated with unfailing kindness by all members of staff. The residents are kept occupied with lots of activities and the food is freshly cooked on the premises. All areas of the house are kept clean and
well-maintained.
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Review from Ian T (Son of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While my Mum spent the last 2 years of her life at the home, I have been very happy with the care she had received. The staff were so caring and kind to her.
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Review from John S (Husband of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Can only judge from first impressions. My wife has been a resident for just over 10 days. So far, good impressions. Staff keen to determine the best regime, namely food and sleeping needs.
Overall, the atmosphere is good-humoured and anxious to please.
Early days yet but optimistic my wife will be
comfortable as summer approaches.
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Review from W W (Daughter of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Steep House now for 4 1/2 years. She is totally dependent on the staff for all her needs and we have always been grateful and extremely pleased with the care and support Mum has received, and thanks to the excellent nursing staff also, she has recovered from various illnesses
including pneumonia at the age of 95. The staff treat the residents with dignity and cheerfulness and it is a very welcoming home to visit day or night. Our Mum could not be in a better home with the wonderful staff.
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Review from Donald W (Husband of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident in Steep House for about 2 and a half years and during this time, I have been extremely pleased I chose this home. I am pleased she is getting very good care and have never had reason to complain and minor issues are always dealt with quickly. Regular meetings for relatives
are held, we are always kept aware of changes and my issues are fully discussed. A dedicated member of staff arranges entertainment and makes a lot of effort to keep residents involved in activities and entertained.
Arrangements can be made to have a meal with a resident which I have found particularly nice on birthdays and at Christmas.
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Review from Ann D (Sister of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my twin sister was only in Steep House Nursing Home for a relatively short time before she died, it was clear to me that she was in an excellent home. The air of bustle and activity is very heartening to witness. There was always a pleasant face and it is noticeable how all residents were observed
with a friendly interaction. It was impressive to see designated activity staff 7 days a week. Well done.
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Review from T B (Wife of Resident) published on 4 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always polite, greet you by name.
Always ask after one's health, offer a cup of tea or coffee.
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Review from Susan A (Daughter of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was treated with the utmost respect and was looked after by all the staff very well and we had no worries about him or is care.
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Review from Robert A (Son-in-law of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and compassion my father in law received was outstanding. He was well looked after and we had no reservations about the care he received.
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Review from Hannah S (Great-granddaughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love shown to my great-grandmother was unbelievable.
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Review from M E (Wife of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband spent three years at Steep House. He enjoyed being part of the community.
The staff were caring and supportive of both my husband and our family.
In his last year, he could do little but the odd ice cream or milkshake gave him great pleasure.
Steep House's strength is it's well trained
staff, many young and lively, which adds to the atmosphere.
There was always a welcome, an offer of a cup of tea and help when needed.
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Review from Diane S (Daughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and assistance went beyond expectations.
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Review from D M (Wife of Resident) published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here since the end of June. I couldn't wish for him to be in a better place for care. All staff and management extremely polite, caring, helpful, friendly and considerate. He is settling and has made many friends with staff and other residents. Thank you Steep House.
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Review from Kay M (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here now for 6 months and with the care, understanding and patience and love has settled in well. We are very grateful to the staff and management for their continued excellent care and support. Most importantly mum is always treated with respect and dignity.
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Review from J F (Wife of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received wonderful end of care there. Everyone was so kind and helpful. They couldn't have been kinder.
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Review from Jennifer B (Daughter of Resident) published on 4 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Steep House Nursing Home for 3 months. She is very content there and is being well cared for.
Steep House is friendly and welcoming. It has been a great relief for me to know she is in safe hands.
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Review from Chris B (Son of Resident) published on 9 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
In gratitude for the care that my mother was shown in her final six months and wish to enhance the benefits for the other residents of Steep House; I undertook a cycling challenge to raise funds for Dementia UK and to contribute towards the Steep House Residents Fund. This latter fund is used to provide
additional resources for the residents, with the current aim to purchase a Vecta Mobile Sensory Unit to stimulate residents suffering from Dementia.
My aim was to travel from the furthest point west to the furthest point east in Great Britain. I commenced my cycle ride at Lands End on the 13th May and over the course of the following six days finished my ride in Lowestoft after 532 miles on the road. Friends and family have supported my causes to the tune of £1100, which hopefully will go some way to aiding the good work that is undertaken by both organisations.
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Review from Barbara M (Daughter of Resident) published on 9 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum moved to Steep Hose when her dementia made it impossible for me to care for her at home. She was very happy there, was well looked after. She was always clean and looked well cared for. Mum could be very difficult but they were very patient and kind. She developed a bad skin infection - the nursing
staff managed this extremely well. I am very happy with the way she was looked after. I cannot fault the way she was cared for in any way.
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Review from Valerie H (Respite Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and attention unsurpassed.
As I was recovering from a hip replacement, I needed a fully accessible toilet with bards to lean on. I couldn't find one on the ground floor. As my room (chair much too low) was on the first floor I had to continually go upstairs to my toilet, which was ideal, if only
there were others like it.
The thoughtfulness and care of all the staff was amazing. They were always so willing and cheerful.
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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Steep House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Steep House is calculated as follows: ( (208 Excellents x 5) + (11 Goods x 4) ) ÷ 219 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Steep House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Lijo

Lijo Renji

Job Title: Home Manager

I began my career as a nurse before moving into management, combining practical experience in health and social care with a strategic approach to leadership.


At Steep House, my focus is on delivering high-quality, personalised care, working closely with residents, their families, and friends to build a supportive community. The dedication and compassion of our team makes me incredibly proud to be the Manager here.


I would describe myself as honest, cheerful, and genuinely caring. My goal is to ensure residents feel valued, happy, and fulfilled in their daily lives. Taking time to listen to their needs and making them smile is, to me, the most rewarding part of this role. I firmly believe every resident should have the chance to live their life according to their own wishes, and I am committed to supporting them in this journey.


Leading our team is a privilege and a responsibility I take to heart. Together, we create a warm, welcoming environment that feels like home, where every resident receives the respect, attention, and individualised care they truly deserve.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Steep House to verify any information. View our terms and conditions. Steep House has an Enhanced Service - more info.