
All the staff are very welcoming, kind and considerate.Sheila H(Sister-in-law of Resident/Service User)

"I love it here," Mum used to say, "There's always laughter."Andrew H(Son of Resident/Service User)


All the staff are very welcoming, kind and considerate.Sheila H(Sister-in-law of Resident/Service User)

"I love it here," Mum used to say, "There's always laughter."Andrew H(Son of Resident/Service User)


Nestled in a beautiful, quiet location, close to the town centre of Petersfield, Steep House provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Hampshire care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside there is a beautiful, landscaped garden, including the...
Care Provided by Steep House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Steep House for full pricing details and T&Cs.
Contact Steep House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Lijo Renji(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (4)
Steep House Reviews (114)
Steep House has a Review Score of 9.9 (9.859) out of 10, based on 17 reviews in the last 2 years.
Over all time Steep House has 114 reviews.
We never experienced anything but the most professional compassionate care from the manager and the team, from chief nurse to maintenance man. All just lovely people for whom nothing was too much to ask.
One lady on reception in particular.
I must mention Dad's last moments when we could not be there with him. He was returned from the hospital as palliative care, and the staff at Steep House made sure that he was comfortable and relaxed and ensured a peaceful passing with dignity and love. I will always be thankful for this, as will our whole family.
An unexpected sincere heartfelt call on mothers day from the activities manager, to say what a lovely gift I bought mum and how it touched her heart reading the messages to Mum.
Recently during a visit to Mum, she relayed to me a member of staff told her 'I love you like you are my own mother', the staff member accompanying mum said 'We all love you', gently stroking mum's face. I thanked the staff member for being so lovely when interacting with Mum, I had happy tears, glad Mum gets told I love you Mum managed to relay she wanted me to buy chocolates for a nice little nurse. This tells me mum is settled, happy, being genuinely well cared for, leaving me very thankful to the Steep House Nursing Home family.
My grandma receives one to one care 24/7 and the attentive nature of these carers cannot be underestimated. They work hard to make her comfortable and feel like she is at home. Since being in full-time care my grandma couldn’t be happier and that is with advanced dementia.
A huge thank you to all the staff at Steep House and I would not hesitate to recommend them to anyone. They restored my faith in care which was incredibly low before coming here.
It does not seem enough just to say the staff are very caring - the care team, admin team and house maintenance team, are in fact part of Mum's extended family as she sees it. Mum was obviously scared at first, and unsettled moving into her room, surrounded by residents in the home, with their varying degrees of health both mental and physical. With Dementia, she was confused, it was not easy to accept. It would be fair to say she took a few months to settle fully, and start to trust and rely on the teams, she always was and still is, a cautious woman. After 18-months since Mum went to Steep House, and with some of the most trying and dangerous months still with us nationally, I feel that Mum is in a 'safe pair of hands' with Steep. I could not wish for her to be in a better place; it gives my sister and me peace of mind. I talk with the staff regularly when calling Mum, and never have any reason to criticise any of them, only be thankful for their affection for their residents.
Faced with the challenge of placing our dear lifetime friend into much-needed care, she selected Steep House. Despite an unsurprising lack of desire to be in any form of care, both she and I have been delighted with the care and attention she has received at Steep House. It seems nothing is too much trouble, even in these strange days. And all with such a willing friendliness.
When mum first went to live at Steep it was a difficult time for her and the family. Staff at Steep reassured us and always answered and dealt with our concerns. Thankfully although it took some time, Mum settled and became used to the new way of living with weekly visits from myself and visits from my Brother. Due to covid of course, life has changed again for Mum. The staff have worked so hard to keep residents safe making sure they are happy and meeting their needs which at times I am sure has not been easy. Now we can book our slot and have a one hour visit which is lovely, I can see that mum is well cared for.
Very kind staff, always helpful and polite, very good at communicating with relatives.
A well-balanced diet and very good activities for residents to get involved in.
There is a very relaxed, friendly and homely atmosphere, whilst it is obvious that the staff are very knowledgeable, capable and well trained.
My mother has been at Steep House for over two years now and, despite her advanced dementia and other serious health problems, she has a very obvious close bond with the staff looking after her. Which to my mind speaks volumes about the quality of care she receives.
She enjoys the regular sing songs and quizzes that the staff have still managed to organise despite the limitations of lockdown. The activities team provide a varied selection of activities tailored to the abilities and preferences of the residents. There always seems to be something going on.
Finally, I cannot praise the staff highly enough for the selfless care they have provided throughout the current crisis, and I hope that the group significantly rewards them!
Steep House looked after my Mum throughout her final few months and did so with care, compassion and dignity. The staff are all very caring and did everything they could to make my Mum's life as comfortable and as normal as possible. Steep House is particularly good at the range of entertainment and activities they provide for the residents.
We are sorry for your sad loss, it is always so nice to read that our caring team has made a difference to the final months of someone's life, for your Mum and her family these acts of compassion and dignity most definitely help make this time much easier to bear. We will share your kind words with our team. Thank you
I cannot thank Steep House management and staff enough for the love and care they have given my Mum.
Both my parents were cared for by Steep House towards the end of their lives this year. Their care was excellent. Given that they were unable to end their days in their own home, I could not have wished for a better experience, both for them and their close relatives than that provided by Steep House.
After our mother passed away, the same quality of care was provided to our father when his health suffered a sudden decline.
I will always remember Steep House and its staff with great fondness; I regard them all as heroes, and cannot thank them enough.
Thank you for the kind words. It is lovely to read you feel our staff are heroes, we will pass on the review for their perusal.
They have come together as they always do as a team; covering every aspect of work in the home supporting and caring for all residents.
Thank you does not seem enough, but we do thank them all.
A wonderful nursing home, wonderful staff, and we hope in the future they get the recognition they deserve.
Visitors can call at any time, which gives you a sense of security that there is nothing to hide. There is a good security system to prevent unknown visitors walking in, and it is secure to prevent residents who may no longer be aware, from wondering out.
It is clean and hygienic, being cleaned every day.
The food is good and a varied menu which can be changed to suit the individual even if it is at the last minute. You can walk past the kitchen and talk to the staff and see the conditions.
The staff are all lovely and caring and supportive of family. I have seen some difficult situations where a resident becomes upset or angry because they may have dementia etc, the care staff continue to be kindly spoken, gentle and encouraging even if they get verbally abused.
I was kept informed and was able to be with my dad there, at his last moments.
All departments of the home work together to give the best care possible. In the case of our Aunt, the care given to her is fantastic, all staff have shown great care coping with every aspect of her care.
Thank you for taking the time to review Steep House. We are very glad to hear that you have found the care provided to your aunt has been fantastic. Thank you for your feedback.
Dad loved the outdoors and found it difficult that he could no longer go for walks but sitting out in the beautiful gardens made him happy again. We would like to thank the caretaker/handyman for all his efforts in creating such a wonderful outdoor space for the residents to enjoy, as well as his sense of humour when chatting to Dad. It really lifted his spirits.
Thank you to everyone at Steep House for caring for him so well and for the support you gave my sister on her daily visits too.
Thank you for taking the time to review Steep House. We are happy to hear that you felt our team were dedicated and caring towards your family and father. We take great pride in our facilities and are pleased to hear that you enjoyed our garden.
All staff with whom we have come into contact were caring, compassionate, polite and extremely hard working. Medical staff explain problems clearly and are very quick to pick up on potential issues. Care staff deserve medals. They are human, caring, cheerful, despite difficult situations. Management, facility personnel etc all very pleasant, helpful, professional and know each resident by name. Everyone does their best to make residents happy and to occupy them. Activities are fun and stimulating. I always felt my Dad was treated with respect and care.
Thank you for taking the time to leave a review for Steep House. We are pleased to hear that you were happy with our whole team. We are glad to hear you felt your Father was treated with respect and care and that you enjoyed the activities we had on offer.
My mother died in March at 95 years following a long spell of vascular dementia. No situation is perfect but Steep House proved to be a caring, cheerful, happy place with staff that showed my mother love, respect and sympathy. A good balance of carers and medical staff that kept me up to date and fully appraised of my mother's condition.
Thank you for taking the time to review Steep House. We are pleased to hear that you and your Mother felt supported and cared for by our team.
The staff at Steep House are first class. My in-laws spent several happy years together here and their care and treatment were exemplary. They were always shown love and dignity by the superb staff. I wholeheartedly recommend Steep House to anyone working for a top-notch nursing home.
Thank you for taking the time to review Steep House. We are glad to hear that your in-laws were happy with our services and dedicated team.
My mum seems quite settled.
Thank you for taking the time to leave feedback for Steep House. We are pleased that you feel our close-knit team have made your mother feel at ease.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (46) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Steep House.
Accreditations
There are no accreditations posted yet for Steep House.
Meet the Team (1)

I began my career as a nurse before moving into management, combining practical experience in health and social care with a strategic approach to leadership.
At Steep House, my focus is on delivering high-quality, personalised care, working closely with residents, their families, and friends to build a supportive community. The dedication and compassion of our team make me incredibly proud to be the Manager here.
I would describe myself as honest, cheerful, and genuinely caring. My goal is to ensure residents feel valued, happy, and fulfilled in their daily lives. Taking time to listen to their needs and making them smile is, to me, the most rewarding part of this role. I firmly believe every resident should have the chance to live their life according to their own wishes, and I am committed to supporting them in this journey.
Leading our team is a privilege and a responsibility I take to heart. Together, we create a warm, welcoming environment that feels like home, where every resident receives the respect, attention, and individualised care they truly deserve.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Steep House to verify any information. View our terms and conditions. Steep House has an Enhanced Service -more info.