Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Northlands House Care Home has a Review Score of 9.6 (9.646) out of 10, based on 35 reviews in the last 2 years.
Over all time Northlands House Care Home has 127 reviews.
Thank you for taking the time to leave your review. We are glad to be able to help you and your family through such a difficult time and please accept our sincerest condolences.
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Thank you for your feedback. We will discuss your feedback with the home’s manager to help them continually improve their service.
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Thank you for taking the time to leave your review. We really appreciate your praises.
Thank you for your kind words. We are very pleased to hear you are happy with the care you are receiving. Hopefully you can feel like a part of our Northlands House family.
Thank you for your lovely review. We are very happy to hear you are enjoying your stay.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home. We are pleased to hear that your father has been made to feel welcome and appreciate your comments regarding the care he has received. We will share your comments with the home manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home. We are pleased to hear that your nan is happy at the home and appreciate your comments regarding her making friends with both residents and staff. We will share your comments with the home manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home. We are pleased to hear that your nan is happy at the home and that you have been made to feel welcome during your time at the home. We will share your comments with the home's manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home, we are pleased to hear that your husband is being well cared for. We appreciate your comments on the staff and will share your comments with the care homes manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home, we are pleased to hear that you are happy with the staff at the care home. We appreciate your comments on the home and will share these with the care homes manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home, we are pleased to hear that your nan has settled well into the home. We appreciate your comments on the staff working here and will share your review with the care homes manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House Care Home. We are pleased to hear that you have had a positive experience of our care home and that your Aunt is being well cared for. We appreciate your comments and will share them with our care home's manager. The Bupa Customer Care Team.
Thank you for your review of Northlands House, we are pleased to hear that you have had a positive experience when visiting. We appreciate your comments and will share these with the care homes manager, The Bupa Customer Care Team.
Thank you for your review of Northlands House care home, we are pleased to hear that your Mum is settling in well to her new surroundings. We appreciate your comments and will share these with the care homes manager. The Bupa Customer Care Team.
Thank you for your review. We are pleased to hear that you have had a positive experience with the staff whilst visiting your Mother at our care home. We appreciate your comments and will share them with the home's manager. The Bupa Customer Care Team.
Thank you for your review of Northlands Care Home. We appreciate your comments and glad that you are enjoying the activities that are on offer for the residents. We will share your feedback with the care home's manager. The Bupa Customer Care Home.
Thank you for your review. We are pleased to hear about your positive experience in our care home and appreciate your comments on our staff, and activities on offer for our residents. We will share your review with the home's manager. The Bupa Customer Care Team.
The Review Score of 9.6 (9.646) out of 10 for Northlands House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
We provide nursing and residential care. Please contact us for latest vacancies.
I have worked at Bupa since 2022. I started in August 2022 as Deputy Manager (Non-Clinical). I become Interim Home Manager in January 2024 and was appointed Home Manager in May 2024.
I have worked in the Health and Social Care sector for the past 16 years. During this time, I have worked within hospital settings, the ambulance service, residential and nursing homes. I have done clinical roles within the ambulance service and then onto operational management and home management roles.
I would say the biggest thing I enjoy most about working in care services is seeing the impact you can have on someone and improving their quality of life. Also, how no day is the same and enjoy every challenge along the way. To support and empower my team to do well and progress.
I live in Southampton, not too far from Northlands House. I live with my partner and 2 children. My children keep me busy outside of work and our Springer spaniel who is now 18 months called Willow.
We enjoy going on holiday abroad when we can – most recently been to Mexico.
I began my career with Bupa in 2015 as a Care Assistant at Northlands House. In 2022, I became an Activities Co-ordinator at the home.
I was inspired to work in the care sector after my Nana moved into a care home. They were so good with her, we knew she was having a lovely time and was so well cared for. I always said I wanted to help people and provide the same reassurance and comfort that my Nana had.
Knowing your loved one is safe and happy is crucial. I also love getting to know people, chatting and hearing people's life stories, which our residents love to do also - so the role is just perfect for me.
My favourite part of the role is all the fun we have. A simple silly moment can lead to real belly laughs. Knowing our residents feel safe and are well cared for is my priority.
I live very local to Northlands House, work is practically on my doorstep.
I started a little book club at the start of this year with my friend where we read a new book every 2 weeks which I’ve been enjoying.
I love listening to music and singing (or trying to!) - I love a good pub quiz, too!
I joined Bupa in 2019, initially as a housekeeper before moving to my current role in the activities team.
What I enjoy most about working in care services is the feeling of knowing I have made a positive impact on the day to day lives of our residents. Making other people happy brings me a lot of satisfaction, as does working with a brilliant team.
I live in Southampton, not too far from Northlands House with my partner and three daughters. My children keep me busy outside of work. I really enjoy family weekends together and love going on day trips to new places, creating special memories.
I have worked at Northlands House since 2022, and my roles currently include being the Receptionist at the home, and Activities Co-ordinator where I organise and lead activities and events for our residents and their families and friends to attend.
Prior to my role beginning in 2022, I didn't have experience in the care sector. After my Father passed away, I felt inspired by the care he received and I decided I wanted to make a difference in people's lives. Activities coordinator is the perfect role for bringing fun and laughter to someone's day. Seeing our residents smile is what I enjoy most about my job.
I live in Mansbridge with my partner, two step-children and our Cockatiel. I also have a Son who is studying Computer Game Design Programming at a University in Cornwall.
I have worked at Bupa since 2015 and I have been Chef Manager at Northlands House since the start of 2024.
My career at Northlands House began as a Housekeeping Assistant, which progressed to Kitchen Assistant, then Care Assistant to Bank Chef. After 4 years as Bank Chef, I have been promoted to Chef Manager.
Before I joined Northlands House, I worked in the catering and restaurant field. As the lifestyle became too busy for my family life, I wanted to find an opportunity that supported a better work/family balance. When I found the Housekeeping opportunity at Northlands House, I knew it would be perfect and that’s how I started my journey to where I am now.
I enjoy looking after people and making them feel at home, ensuring to promote positive mental and physical wellbeing. I love caring for our residents. Both keep their home clean and tidy but also cook for them. To see their smiles is what I enjoy the most.
I have been married for 18 years, to my lovely husband. We both came to England from Latvia in 2006. We have created our sweet spot in Southampton, Woolston. I love riding my electric bike to work every day which takes me around a 15-minute blast. I love travelling, going to the beach and being in the sun. I love my cat, Neo, who is my fluffy baby.
I most definitely enjoy my job. It is a very rewarding job because every day you do something good for someone. My job feeds my soul for sure. I enjoy life as it is. Living in the moment, appreciating what I have. I enjoy simple things in life.
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