Search...

Foxholes Care Home

Foxholes, Pirton Road, Hitchin, Hertfordshire SG5 2EN
Foxholes Care Home Logo
Top 20 care home certificate
Jobs
Foxholes Care Home logo
I know Mum feels safe and secure at Foxholes Care Home and I remain so gratefulBruce D(Son of Resident/Service User)
Foxholes Care Home, Hitchin
The food was akin to a high-class restaurant, varied and plentiful.Andrew I(Son of Resident/Service User)
Foxholes Care Home, Hitchin
Foxholes go above and beyond to look after my fatherLinda H(Daughter of Resident/Service User)
Foxholes Care Home, Hitchin

Foxholes Care Home is a comfortable and spacious care home located in scenic surroundings. It offers a wide range of care expertise that includes long-term residential care with rooms for couples to live independently, respite and convalescent packages, and palliative care.

En-suite rooms, stunning views, suites for couples, and relaxing interiors combine with an in-house activities programme, to ensure residents feel both at home and entertained. A bistro is also...  

Care Provided by Foxholes Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,535N/A

Our fee's are determined based on assessment. Please get in touch for more information.

Contact Foxholes Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Usha Gandecha (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (92)
  • Couples/Companion Rooms with ensuite Wet Room (9)

Visiting

  • 24/7

Parking

  • Spacious parking for visitors close to the front entrance. Wheelchair friendly.

Foxholes Care Home Reviews (96)

Submit a Review
10

Foxholes Care Home has a Review Score of 10 (9.971) out of 10, based on 23 reviews in the last 2 years. Over all time Foxholes Care Home has 96 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Foxholes Care Home
Loading...
Showing 96 reviews matching selected criteria
Review from Ruth P (Daughter of Resident) published on 21 October 2019 Submitted via Website
Overall Experience

I visited my 89-year-old mother recently and was delighted to see her looking bright, content and able to make jokes, always a sign of contentment and peace. She was clean and well dressed, her room is lovely, she can either watch tv (which she loves) or look out of her windows over a beautiful paddock, with horses and dogs which both remind her of her youth and she is always engaged with one or the other or loving her food which is tasty, well presented and caters for her vegetarian preferences. The staff are wonderful, kind, attentive and respectful and the home itself is clean, spacious, peaceful and provides lots of creative activities. Highly recommended as I can trust mum is being well cared for 24/7.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Daughter of Resident) published on 5 July 2019 Submitted via Website
Overall Experience

Mum has been resident at Foxholes Care Home for just over a year now. I visit every other day and have seen nothing but professionalism delivered with real care and kindness from all of the team.

The facilities and setting are fabulous too. It's worth every penny to know mum is safe and to see her enjoy what she can as she lives with dementia. We're only moving mum as we're all heading to the West Country.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phil M (Son of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

Foxholes really is a special place. Fantastic facilities, comfortable surroundings and really a home from home for my dad. Above all though, the care from the team is second to none. I would highly recommend this care home to anyone who wants a special person in their life receive the care they deserve. Cannot speak highly enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine M (Wife of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

My husband aged 67 came to Foxholes as I needed respite. He has a brain tumour. He is now a permanent resident approaching final weeks of life. His care has been first class in every way. Staff are knowledgeable caring, respectful and respond with sensitivity to every request. Links with GP's and the local hospice provide comprehensive support. The facilities are of hotel quality being clean, comfortable and of a high standard. Management are attentive and genuinely concerned for the welfare, not only of their residents but of their families. A first-class care home of the highest order.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine P (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience
My mother has lived in Foxholes for three and a half years. We feel she has been well cared for. The staff have treated her as an individual and maintained their kindness and sense of humour even when she was being very difficult.

Foxholes has a relaxed, friendly atmosphere. There is plenty of space and large, attractive communal areas inside and a very large, accessible garden outside. Visitors are always welcomed at any time of day and there are plenty of activities throughout the week.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew I (Son of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience

My Mother broke her wrist and needed respite care. A full assessment of Mum's needs was taken and the assessor agreed that my Mum could be admitted that afternoon. The care she had was nothing short of excellent. Management (owners) were on hand every day and all care staff showed kindness, care, respect and consideration to my Mum. The food was akin to a high-class restaurant, varied and plentiful. The room was large, comfortable and beautifully furnished. Public rooms were similar to a 4/5 star hotel - very comfortable and welcoming. The atmosphere was inclusive and family friendly. Overall - a great experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K I (Daughter-in-law of Resident) published on 20 June 2018 Submitted via Postal Card
Overall Experience

After having a fall at home, my Mother-in-law needed respite care and Foxholes Residential Care Home was able to meet her needs. It is a family owned business and the family are very much involved in the daily running of the business. The staff there are very loyal and sensitive to the needs of the residents they care for. I would recommend this care home to friends and family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J. A C (Daughter of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

My mother is 97, she has Alzheimer's and it takes the form of major challenging behaviour she argues black and white and is totally negative and she is subject to aggressive displays of behaviour and bangs her stick when she thinks she's not getting what she wants. I am treated like a servant. The staff have endless patience and understanding and I know she is in a safe place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 25 December 2017 Submitted via Postal Card
Overall Experience

We feel satisfied that mum couldn't be in a better place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin S (Friend of Resident) published on 6 December 2017 Submitted via Postal Card
Overall Experience

I am a visitor so cannot comment on the medical care. However, I consider this is one of the best care homes I have visited.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from Joan C (Niece of Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience

I visited Foxholes to see my uncle who is there for a break. I was very impressed, from the time I telephoned to arrange the visit, until I left the property. The place was very clean and tidy and all the staff were very helpful and polite. I had lunch with my uncle which was served in one of the lounges and very nicely presented. All the residents that I saw seemed to be very happy and well looked after. There seemed to be plenty of things for the residents to do and very nice gardens to walk in if they are able. I would recommend the place to all my family and friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Son-in-law of Resident) published on 1 September 2017 Submitted via Postal Card
Overall Experience

A modern, well-appointed care home with excellent facilities and lovely staff.

Location is rural and pretty. Rooms are spacious and well appointed. Security is very good. Food is pleasant and served in a friendly manner. Price is expensive, but one has to pay to get this standard. Overall, a good care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin S (Brother-in-law of Resident) published on 14 April 2017 Submitted via Website
Overall Experience

My brother in law spent a few weeks in this, what I would describe as, a very poor quality of care. There was an extreme shortage of staff on his floor. The first day I visited him at 11.30 am I was told he was still in bed, the carer said he was having one of those days - if he was asked to get up he would. It was, I believe, the carer that was having one of those days, after that event if I was there and she was on duty I watched her movements and I think she is not cut out for caring and this should have been noticed by her team leader. I visited several mornings at about 10.30 ish, not once in that time had he been bathed. I found this totally unacceptable and only once in the time I was there did anyone decide to give him a shower. I can only comment on a carer on the lower ground. I hope it is not widespread. The home is new and therefore looks very nice however it is more important that the care is of a good standard, sadly in the case of my relative his care was of a very poor standard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B D (Sister of Resident) published on 7 April 2017 Submitted via Postal Card
Overall Experience
I can only rate everything as excellent, because that's how I see everything here.

I visit weekly and often sit in activities with residents. We enjoy this and always have a good laugh and to see that, makes my day. To leave them all happy says it all. Well done to all who work there, always greeted with a smile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Daphne C (Resident / Service User) published on 22 March 2017 Submitted via Postal Card
Overall Experience

I stayed at Foxholes to be near my family after being really ill in hospital in Weston Super Mare. I weighed 5 1/2 stone when I arrived and managed to gain 7lb in weight during my 3 weeks stay. My stay really helped me recover from a near death experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John C (Son-in-law of Resident) published on 20 February 2017 Submitted via Website
Overall Experience

Foxholes is always providing good communication with residents and with their families. Foxholes is always striving to find alternatives to give residents new challenges, activities and chances to interact socially. Foxholes puts on frequent social events for residents and families to enjoy together. The Management structure is excellent whereby floor managers know the detail aspects of the resident's condition and communicates regularly, and immediately when required, with the nearest family to alert them to current issues. Senior management always available to back up staff and reassure family. No issues are allowed to not be quickly resolved. The whole environment of Foxholes gives us reassurance from facilities, staff and management of a caring and safe place for a vulnerable elderly family member, giving peace of mind to the whole extended family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan T (Daughter of Resident) published on 27 January 2017 Submitted via Website
Overall Experience
Everyone at Foxholes is caring and considerate, nothing is too much trouble. My mother has received excellent care, particularly from the team leaders, who will always ring to keep me informed. There are a range of activities available throughout the year but at Christmas a huge effort is placed on making Foxholes an exciting and lovely place to enjoy the festive season.

As I live a long distance away from Foxholes, I know that I can ring or email at any time and get a fast response.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andy B (Son-in-law of Resident) published on 23 January 2017 Submitted via Website
Overall Experience

Our father has been diagnosed with dementia and the family wanted him to be closer to us. We visited residential care homes in the area. From the first meeting and ever since our Father moved into Foxholes. We have been impressed with the owners and every member of staff. The attention to detail, from the decor throughout to the attitude of the staff, towards my father and our family members who visit has been exceptional. Compassion and individual care was imperative to us and Foxholes certainly tick every box.

Any questions have been dealt with very quickly and it is clearly evident to us that the needs of the residents and ensuring they are as settled as possible is key to Foxholes care culture.

It even brings a smile to our faces when our father constantly refers to Foxholes as the best hotel he has ever stayed in!!

A massive thank you to the family who run Foxholes. Your home and facilities have given our family a real peace of mind that our father is in such good hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joseph B (Son of Resident) published on 22 December 2016 Submitted via Postal Card
Overall Experience

My mother is in Foxholes Care Home In Hitchin, and I am pleased to say the care she is receiving is excellent. The staff are friendly and caring, and my 90-year-old mum receives visits from a nurse and a doctor. I am really pleased with our choice of care home. The food is good. I would not mind eating there myself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phyllis A (Daughter of Resident) published on 13 December 2016 Submitted via Postal Card
Overall Experience

Wonderful fireworks event! Such a lovely family atmosphere. The staff were so calm and cheerful and helpful, it was an absolute pleasure to attend. Mum really enjoyed the event too. Before she was unable to live independently, we would have a family fireworks party at Mum's house. We were apprehensive about attending a different fireworks event but we should not have worried. Foxholes Care Home created and friendly family event that we all thoroughly enjoyed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (1)

News
  • 29 Oct 2025

    It’s pumpkin season and our residents were delighted to enjoy a trip to the beautiful Hitchin Lavender Fields, one of Hertfordshire's most popular tourist destinations. The site welcomes visitors from...

  • 12 Mar 2025

    At Foxholes Care Home, we are privileged to be surrounded by women whose lives have shaped history in extraordinary ways. This Women’s History Month, we set out to uncover and...

Upcoming Events

Awards / Recognitions (1)

  • 30 Jan 2026Recipient: Foxholes Care Home

Accreditations

There are no accreditations posted yet for Foxholes Care Home.

Meet the Team (2)

Usha Gandecha
Usha GandechaJob Title:Owner & ManagerJoined: 1999

With over 40 years of experience as a pharmacist, I dedicated my career to serving and supporting the local community of Hitchin. As the founder and former owner of Cross Chemist Pharmacy on Redhill Road, I built a trusted business that became a cornerstone for local health and well-being.

In recent years, I shifted my focus to the care sector, fully committing my expertise and passion to managing both Sloe Hill and Foxholes Care Homes. My approach is hands-on, ensuring I am a constant and active presence across both homes. I take pride in fostering environments where residents feel safe, respected, and supported, bringing my deep understanding of healthcare and community spirit into everything I do. I am dedicated to creating homes that offer compassionate, high-quality care and maintain a personal connection with both residents and staff.

Suzie Strange
Suzie StrangeJob Title:Deputy ManagerJoined: 2017
I have worked at Foxholes since March 2017 as the Deputy Manager but have worked in the care industry since 1997.

I am responsible for the day-to-day running of the home, overseeing the care side of life, and supporting staff training. I have a passion for End-of-Life Care and Moving and Handling, ensuring that we promote our residents’ independence in regard to their mobility as and where practicable and ensuring that our staff is trained to maintain their own and our resident’s safety.

I love working at Foxholes as it is more than just a business; it’s a family. We realise that no two people are the same and strive to ensure that residents have individually tailored care plans, often going above and beyond to ensure that everyone enjoys their time at Foxholes, no matter how long their stay.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxholes Care Home to verify any information. View our terms and conditions. Foxholes Care Home has an Enhanced Service -more info.