
I know Mum feels safe and secure at Foxholes Care Home and I remain so gratefulBruce D(Son of Resident/Service User)

The food was akin to a high-class restaurant, varied and plentiful.Andrew I(Son of Resident/Service User)

Foxholes go above and beyond to look after my fatherLinda H(Daughter of Resident/Service User)

I know Mum feels safe and secure at Foxholes Care Home and I remain so gratefulBruce D(Son of Resident/Service User)

The food was akin to a high-class restaurant, varied and plentiful.Andrew I(Son of Resident/Service User)

Foxholes go above and beyond to look after my fatherLinda H(Daughter of Resident/Service User)

Foxholes Care Home is a comfortable and spacious care home located in scenic surroundings. It offers a wide range of care expertise that includes long-term residential care with rooms for couples to live independently, respite and convalescent packages, and palliative care.
En-suite rooms, stunning views, suites for couples, and relaxing interiors combine with an in-house activities programme, to ensure residents feel both at home and entertained. A bistro is also...
Care Provided by Foxholes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fee's are determined based on assessment. Please get in touch for more information.
The price(s) shown are provided by the care home. Contact Foxholes Care Home for full pricing details and T&Cs.
Contact Foxholes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Foxholes Nursing Home Ltd
- Private Owned
Person in charge
- Usha Gandecha (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (92)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (92)
- Couples/Companion Rooms with ensuite Wet Room (9)
Visiting
- 24/7
Parking
- Spacious parking for visitors close to the front entrance. Wheelchair friendly.
Foxholes Care Home Reviews (96)
Foxholes Care Home has a Review Score of 10 (9.971) out of 10, based on 23 reviews in the last 2 years.
Over all time Foxholes Care Home has 96 reviews.
I visited my 89-year-old mother recently and was delighted to see her looking bright, content and able to make jokes, always a sign of contentment and peace. She was clean and well dressed, her room is lovely, she can either watch tv (which she loves) or look out of her windows over a beautiful paddock, with horses and dogs which both remind her of her youth and she is always engaged with one or the other or loving her food which is tasty, well presented and caters for her vegetarian preferences. The staff are wonderful, kind, attentive and respectful and the home itself is clean, spacious, peaceful and provides lots of creative activities. Highly recommended as I can trust mum is being well cared for 24/7.
Mum has been resident at Foxholes Care Home for just over a year now. I visit every other day and have seen nothing but professionalism delivered with real care and kindness from all of the team.
The facilities and setting are fabulous too. It's worth every penny to know mum is safe and to see her enjoy what she can as she lives with dementia. We're only moving mum as we're all heading to the West Country.
Foxholes really is a special place. Fantastic facilities, comfortable surroundings and really a home from home for my dad. Above all though, the care from the team is second to none. I would highly recommend this care home to anyone who wants a special person in their life receive the care they deserve. Cannot speak highly enough!
My husband aged 67 came to Foxholes as I needed respite. He has a brain tumour. He is now a permanent resident approaching final weeks of life. His care has been first class in every way. Staff are knowledgeable caring, respectful and respond with sensitivity to every request. Links with GP's and the local hospice provide comprehensive support. The facilities are of hotel quality being clean, comfortable and of a high standard. Management are attentive and genuinely concerned for the welfare, not only of their residents but of their families. A first-class care home of the highest order.
Foxholes has a relaxed, friendly atmosphere. There is plenty of space and large, attractive communal areas inside and a very large, accessible garden outside. Visitors are always welcomed at any time of day and there are plenty of activities throughout the week.
My Mother broke her wrist and needed respite care. A full assessment of Mum's needs was taken and the assessor agreed that my Mum could be admitted that afternoon. The care she had was nothing short of excellent. Management (owners) were on hand every day and all care staff showed kindness, care, respect and consideration to my Mum. The food was akin to a high-class restaurant, varied and plentiful. The room was large, comfortable and beautifully furnished. Public rooms were similar to a 4/5 star hotel - very comfortable and welcoming. The atmosphere was inclusive and family friendly. Overall - a great experience.
After having a fall at home, my Mother-in-law needed respite care and Foxholes Residential Care Home was able to meet her needs. It is a family owned business and the family are very much involved in the daily running of the business. The staff there are very loyal and sensitive to the needs of the residents they care for. I would recommend this care home to friends and family.
My mother is 97, she has Alzheimer's and it takes the form of major challenging behaviour she argues black and white and is totally negative and she is subject to aggressive displays of behaviour and bangs her stick when she thinks she's not getting what she wants. I am treated like a servant. The staff have endless patience and understanding and I know she is in a safe place.
We feel satisfied that mum couldn't be in a better place.
I am a visitor so cannot comment on the medical care. However, I consider this is one of the best care homes I have visited.
I visited Foxholes to see my uncle who is there for a break. I was very impressed, from the time I telephoned to arrange the visit, until I left the property. The place was very clean and tidy and all the staff were very helpful and polite. I had lunch with my uncle which was served in one of the lounges and very nicely presented. All the residents that I saw seemed to be very happy and well looked after. There seemed to be plenty of things for the residents to do and very nice gardens to walk in if they are able. I would recommend the place to all my family and friends.
A modern, well-appointed care home with excellent facilities and lovely staff.
Location is rural and pretty. Rooms are spacious and well appointed. Security is very good. Food is pleasant and served in a friendly manner. Price is expensive, but one has to pay to get this standard. Overall, a good care home.
My brother in law spent a few weeks in this, what I would describe as, a very poor quality of care. There was an extreme shortage of staff on his floor. The first day I visited him at 11.30 am I was told he was still in bed, the carer said he was having one of those days - if he was asked to get up he would. It was, I believe, the carer that was having one of those days, after that event if I was there and she was on duty I watched her movements and I think she is not cut out for caring and this should have been noticed by her team leader. I visited several mornings at about 10.30 ish, not once in that time had he been bathed. I found this totally unacceptable and only once in the time I was there did anyone decide to give him a shower. I can only comment on a carer on the lower ground. I hope it is not widespread. The home is new and therefore looks very nice however it is more important that the care is of a good standard, sadly in the case of my relative his care was of a very poor standard.
I visit weekly and often sit in activities with residents. We enjoy this and always have a good laugh and to see that, makes my day. To leave them all happy says it all. Well done to all who work there, always greeted with a smile.
I stayed at Foxholes to be near my family after being really ill in hospital in Weston Super Mare. I weighed 5 1/2 stone when I arrived and managed to gain 7lb in weight during my 3 weeks stay. My stay really helped me recover from a near death experience.
Foxholes is always providing good communication with residents and with their families. Foxholes is always striving to find alternatives to give residents new challenges, activities and chances to interact socially. Foxholes puts on frequent social events for residents and families to enjoy together. The Management structure is excellent whereby floor managers know the detail aspects of the resident's condition and communicates regularly, and immediately when required, with the nearest family to alert them to current issues. Senior management always available to back up staff and reassure family. No issues are allowed to not be quickly resolved. The whole environment of Foxholes gives us reassurance from facilities, staff and management of a caring and safe place for a vulnerable elderly family member, giving peace of mind to the whole extended family.
As I live a long distance away from Foxholes, I know that I can ring or email at any time and get a fast response.
Our father has been diagnosed with dementia and the family wanted him to be closer to us. We visited residential care homes in the area. From the first meeting and ever since our Father moved into Foxholes. We have been impressed with the owners and every member of staff. The attention to detail, from the decor throughout to the attitude of the staff, towards my father and our family members who visit has been exceptional. Compassion and individual care was imperative to us and Foxholes certainly tick every box.
Any questions have been dealt with very quickly and it is clearly evident to us that the needs of the residents and ensuring they are as settled as possible is key to Foxholes care culture.
It even brings a smile to our faces when our father constantly refers to Foxholes as the best hotel he has ever stayed in!!A massive thank you to the family who run Foxholes. Your home and facilities have given our family a real peace of mind that our father is in such good hands.
My mother is in Foxholes Care Home In Hitchin, and I am pleased to say the care she is receiving is excellent. The staff are friendly and caring, and my 90-year-old mum receives visits from a nurse and a doctor. I am really pleased with our choice of care home. The food is good. I would not mind eating there myself.
Wonderful fireworks event! Such a lovely family atmosphere. The staff were so calm and cheerful and helpful, it was an absolute pleasure to attend. Mum really enjoyed the event too. Before she was unable to live independently, we would have a family fireworks party at Mum's house. We were apprehensive about attending a different fireworks event but we should not have worried. Foxholes Care Home created and friendly family event that we all thoroughly enjoyed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (1)
- 29 Oct 2025
It’s pumpkin season and our residents were delighted to enjoy a trip to the beautiful Hitchin Lavender Fields, one of Hertfordshire's most popular tourist destinations. The site welcomes visitors from...
- 12 Mar 2025
At Foxholes Care Home, we are privileged to be surrounded by women whose lives have shaped history in extraordinary ways. This Women’s History Month, we set out to uncover and...
- 05 Nov 2026Organiser: Foxholes Care Home
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Foxholes Care Home
Accreditations
There are no accreditations posted yet for Foxholes Care Home.
Meet the Team (2)

With over 40 years of experience as a pharmacist, I dedicated my career to serving and supporting the local community of Hitchin. As the founder and former owner of Cross Chemist Pharmacy on Redhill Road, I built a trusted business that became a cornerstone for local health and well-being.
In recent years, I shifted my focus to the care sector, fully committing my expertise and passion to managing both Sloe Hill and Foxholes Care Homes. My approach is hands-on, ensuring I am a constant and active presence across both homes. I take pride in fostering environments where residents feel safe, respected, and supported, bringing my deep understanding of healthcare and community spirit into everything I do. I am dedicated to creating homes that offer compassionate, high-quality care and maintain a personal connection with both residents and staff.

I am responsible for the day-to-day running of the home, overseeing the care side of life, and supporting staff training. I have a passion for End-of-Life Care and Moving and Handling, ensuring that we promote our residents’ independence in regard to their mobility as and where practicable and ensuring that our staff is trained to maintain their own and our resident’s safety.
I love working at Foxholes as it is more than just a business; it’s a family. We realise that no two people are the same and strive to ensure that residents have individually tailored care plans, often going above and beyond to ensure that everyone enjoys their time at Foxholes, no matter how long their stay.
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