Burford House Care Home

Price wise the costs seem to be a little high but I guess that one is getting value for the money paid.

My son needed post-operative care following major surgery. Burford House Care Home turned out to be the perfect solution. From the moment we entered the front door, we realised our hopes had been answered. The friendliness, care and competence of all the staff sets it apart from other establishments I have encountered. Thank you and well done.

The food was excellent, very tasty, and they were always able to provide an alternative to the day's main dish. My only one criticism was that there was too much soup (twice a day, every day), some variation in the starters would have been good.

Overall, a caring, happy place to be in to be nursed and cared for.

Did not participate in any activities. Meals were late and some courses were missed on these dates (05/6/23, 07/06/23, 08/06/23 and 16/06/23) and this caused some stress. I found it difficult to adjust but after ten days, I was fine. Thank you for the care that I received, it was first-class.

Lovely care staff. Beautiful home. Care for the residents first class.

From the time you walk in, Burford House creates a warm welcome, always with a smile on the front desk and in the office to the left. All the staff are fantastic, caring and kind to my mother and father, who visits daily. Nothing is a problem, they are all willing to help regarding any issues or requests. All I can say is this care home is outstanding in every manner and I am truly blessed it's on our doorstep.

Burford House Care Home is a lovely place. The environment is very welcoming and the staff are so caring, kind and compassionate at what is a very difficult time for my family. We are very grateful for the support - not only for our parents but for us too.

Both Mum and Dad have been very well cared for by all the staff at Burford. I feel very comfortable that they are safe and happy.

Dad became a resident of Burford House earlier this year. From the moment Dad entered the building he was treated with kindness, reassurance and courtesy, this kindness was also extended to his family. The whole home is extremely clean and decorated to a high standard. The care Dad receives on a day-to-day basis is exceptional from absolutely every staff member, nothing is ever too much trouble for anyone. Each day there are activities and everyone is included along with the local community. Dad very much enjoyed cooking with some local school children and enjoyed a pint of Guinness on St Patrick’s Day. There is always an amazing choice of food which is prepared and served to a high standard. Dad's physical and mental well-being has improved dramatically since he has been a resident and I can’t thank everyone enough for all that they do!

Burford House was the perfect choice for my mother to recover from a fall. All the staff were kind, considerate and professional. Nothing was too much bother. The facilities are impressive, well-designed and modern but still with a homely feel. When visiting, I was always made to feel very welcome, and the staff always found time to listen. My mum could not have been in safer hands, and I cannot thank them enough.