Field House Care Home

I wouldn't hesitate to recommend Field House.

The care I received was very good. However, the quality of towels was less than good, size of sheets not large enough for large mattresses, given that the cost of staying there is £200 per day.

I came to Field House having had a fall, resulting in a fractured wrist and pelvis. It was a relief to be looked after here for respite. The staff were very attentive, except for one female at night who was very surly. The food provided was excellent and my room clean, with nice access to the garden. The garden could do with some care and the chairs are heavy and not cleaned! Overall, a good experience. But, would have benefitted from more help with mobility or physiotherapy?

My mother was a resident at Field House Care Home for several years. The staff were all very good, caring and friendly. It was very reassuring to me to know my mother was in good hands.

My wife has been a resident for over 4 years now and, through all that time, the care has been second to none. The staff are exceptionally caring to the residents and unfailingly helpful and friendly to relatives and visitors. The home is well-managed and the senior staff are friendly and very competent with the needs of the residents always foremost in their minds. Food is excellent and varied especially after a recent revamp of the kitchens.

I believe staff and residents would benefit from in-room intercom to save staff from running around. I am generally happy with how the home is run and have no complaints.

Note from brother: the idea here is to advise staff of the urgency of the call so service requests can be managed more efficiently and effectively.

The manager and her team did an amazing job in caring for my mother-in-law during her two years at the home. In particular, the home staff provided a lot of support to my mother-in-law who was blind. I would highly recommend Field House if you are looking for a caring and compassionate home for your loved one.

Arrived at Field House Care Home on 13th February (after a month in hospital and respite care following collapsing on 17th January with dehydration). Still "dazed" for several days, needing help with my ablutions etc. By March, I was more independent (with the aid of my walking stick). Encouraged to participate in activities and interests available and tend to watch interesting programmes on TV. The carers - of all ranges - really do care, their patience, tolerance and understanding show the true meaning of the simple word "care" for which I am so grateful.

My father has been at Field House since 2019 and has had very good care throughout this time. The staff are helpful and kind. I recommend Field House if you are considering care options for your relatives.

My family and I would recommend it highly.

My husband wanted me to have care while he went into hospital for an operation. I stayed four nights and was very comfortable in the respite room. I did not need nursing care. I went home, and my husband left hospital and moved into the respite room, where he stayed for three nights. He was recovering from his operation and therefore needed care. Very professional staff, very attentive and good management, but didn't like the food.

I arranged for my mother to visit Field House Care Home for respite care after a hospital stay. From the outset, I was so impressed with the approach taken by the manager at Field House, who spoke to me at length about my mother and dealt with the hospital discharge so carefully and efficiently. She was always so prompt to respond to my queries. During her stay, the staff were all kind and caring and really made my mother welcome. Unfortunately, my mother was still unwell when she was discharged from hospital and her condition deteriorated during the week. The nursing team and other staff were so alert to this and arranged for my mother to be seen by a doctor and she was ultimately re-admitted to hospital. Whilst the stay did not go as we intended, I cannot praise the care, diligence and expertise of the team at Field House highly enough. We, as a family, are so grateful to them for being so aware of my mother's deteriorating condition and for the fact that they acted so promptly.

Our mum has, and we ourselves have, the total peace of mind that she is safe and is being looked after by caring staff. They provide an open-door policy allowing visitors to come and go and for Mum to go out during the day.

My mother came to Field House for respite care after a spell in hospital. From the start, she was treated with care and kindness so much so that she has decided to stay as a permanent resident. She particularly enjoys the food, the security and the company of others. I am happy in the knowledge that my mum is safe and well cared for and the staff are excellent at communicating any information or concerns with me. Field House is an old house, not purpose-built like some, which is why I have given 3 stars for facilities but it more than makes up for this with its homely feel and friendly staff.

My mother was in Field House for palliative care. In this situation, the most important thing is the staff. Without exception, they were kind, caring and helpful. They went out of their way to ensure my mother felt both comfortable and cared for and able to support my sister and I with explanations, reassurance and freedom to visit any time. The atmosphere amongst the other residents was very friendly when we saw them in the communal areas and garden.

Well looked after, nice food. Happy atmosphere.

I would recommend this place because I am well looked after. I find it to have a friendly atmosphere. I am able to pursue my hobby of knitting and if I wish to take part in other activities I can. I enjoy walking to and sitting in the garden. There is a good variety of meals and alternative options to suit my diet. I especially enjoy the hairdresser, who does my hair beautifully.

My experiences at Field House have always been positive. Initially, I did place my mother into another respite facility in the area but due to the, what I can only describe as poor uncaring service, my mother was quite nervous and fearful of care homes. However, we came across Field House and were comforted by the BUPA ‘badge’ that we knew well. We arranged an introductory meeting with the manager and we were warmly greeted and had a good discussion about what the BUPA Care Home offers. We agreed to place mum into Field House for a two/three week trial which was excellent and mum seemed to settle in much better than we expected. As a result, mum was content to stay there permanently which our whole family agreed was the best outcome for our mum/gran. She has settled in very well. Mum is now settled in and she enjoys participating in the various activities provided by the Field House team.

My mother was a resident for only seven days for end-of-life care. The compassion and care shown to her by every single person we met at the home was outstanding and made her final days very comfortable in home-like surroundings. We couldn't have wished for a kinder end to her life.

I have nothing negative to say about the home and I am well looked after.