Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ
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8.9 116 Reviews
  • Field House Care Home, Harpenden
Field House Care Home has proudly served the local community of Harpenden, Hertfordshire for over 30 years, providing high-quality care in a warm and welcoming environment.

Field House offers accommodation for up to 35 residents. The home features a mix of well-appointed rooms, each designed to create a homely and relaxing atmosphere. While rooms come fully furnished, residents are encouraged to personalise their space with their own belongings and furniture to help feel truly at home.

A dedicated activities team organises a wide range of engaging experiences to promote social interaction and wellbeing. These include visits from musicians and entertainers, one-to-one sessions, outings to local attractions and a variety of events and activities shaped by residents’ interests and preferences.

At Field House, a compassionate and experienced team is committed to delivering person-centred care. Individual care plans are tailored to each resident’s needs, with a strong focus on maintaining independence, dignity and safety. Family and friends are warmly welcomed and actively involved, ensuring a supportive and inclusive community for everyone.
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Care Provided by Field House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

Things excluded are personal toiletries, newspapers or magazines, chiropody and hairdresser appointments. These are additional and can be invoiced separately on a monthly basis or by privately funding direct.

The price(s) shown are provided by the care home. Contact Field House Care Home for full pricing details and T&Cs.

Contact Field House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Field House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Manford Ncube (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)

Visiting

  • The home is open to admissions. The home is open to everyone. We’re a ten-minute walk into the village-like centre of Harpenden. Within an easy drive are Whipsnade Zoo, Batford Springs Nature Reserve and Stockwood Discovery Centre, and there are several pay-and-play golf clubs within five miles.

Parking

  • Parking permits available from the receptionist for the duration of visits at the home.

Field House Care Home Reviews (116)

8.9

Field House Care Home has a Review Score of 8.9 (8.939) out of 10, based on 13 reviews in the last 2 years.
Over all time Field House Care Home has 116 reviews.

Overall Experience
  • 77
  • 36
  • 2
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Date Published
  • 116
  • 4
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  • 13
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Reviewer Connection to Field House Care Home
  • 38
  • 20
  • 17
  • 7
  • 7
  • 6
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 116, showing 101-116
Review from Peter G (Son of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly and caring environment where my mum flourished. The staff seemed to genuinely care about mum and her welfare.
Reply from Jayne Duck, Customer Services Administrator at Field House Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Anne P (Wife of Resident) published on 26 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great team and lovely to deal with -- efficient, warm and competent. They put the meaning back in 'care' because that's what you get here, not just provision. Until we found Field House it had been a very long time since my husband had survived respite breaks without having to come home after a few
days or ending up in the hospital, so it's a great resource. We're using regular daycare there too so I get a day off a fortnight to do jobs -- impossible otherwise as he can't do anything for himself or walk or talk and needs someone with him 24 hours a day. He comes home looking well and happy and cheerful, which is priceless. Getting breaks without also juggling guilt and anxiety means I can do my bit better, and continue to enjoy my husband's company, indomitable spirit and flashes of humour. Brilliant!
Reply from Lydia Waller, Custmer Service Administrator at Field House Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Margaret C (Daughter of Resident) published on 16 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was welcomed at Field House Care Home in November 2015, for end of life care. Mum was 98 and had dementia. She came straight from hospital, where doctors gave her only a few weeks to live. At Field House she received top rate professional care and nursing, delivered by all staff with love
and respect.
Mum was bedridden but, at Christmas she was taken in a wheelchair for carols, pantomime and party and Xmas Lunch, which she enjoyed. At Easter, staff made Easter Bonnets for the residents, Mum loved this and with the wonderful care she received she lived for 7 months. I will always be grateful to the Manager and Staff for the extra time the family had with Mum. We were made welcome at any time in a lovely, family atmosphere.
Regular meetings for relatives were held to discuss matters arising. Families were encouraged to attend these and social events. Outings for residents are arranged on a regular basis and arts and crafts are encouraged.
I would highly recommend this Nursing Home.
Reply from Rachel Elliott, Customer Service Administrator at Field House Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Ben C (Relative of Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care in a very helpful manner.
Reply from Rose Pickering, Customer Service Administrator at Field House Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from June B (Resident) published on 1 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that things at this care home are very pleasant. The staff were very busy and helpful when they could be but very over-worked. The food was very good and tasty but sometimes small portions, but I would recommend this care home.
Reply from Emily Wilson, Customer Service Administrator at Field House Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from G F (Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a weeks respite care in this BUPA care home which I enjoyed as I didn't have to do anything. I have severe osteoporosis and arthritis and find it very painful and difficult to do anything. The meals were good and always a choice. If you wanted them in your room OK, if not was taken in a wheelchair
to the dining room. There were activities if you liked every day. My room was pleasant with ensuite. The building was a bit of a maze, though. They grow all their own vegetables, have a pleasant patio garden, nice to sit in if not raining. Plenty of night staff. The manager comes every day to check all is well. Daily papers can be ordered. There is a hairdresser and manicurist if you want. A team of registered nurses. There is an on-site laundry and now I am back home I realise just how good it all was.
Reply from Rose Pickering, Customer Service Administrator at Field House Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Martin D (Friend of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home to be very friendly and very efficient. I found the homes attitude to involving residents in activities to be first class but also they were allowed their own space when required. Food was very good and a great deal of thought given to healthy and nourishing meals. A happy feeling by
all staff is ensured residents feel safe and respected and I would sum up by saying it is run as a very friendly, professional home.
Reply from Emily Wilson, Customer Service Administrator at Field House Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Carmel M (Daughter of Resident) published on 20 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I visited the home I was really impressed. It was homely, well presented and the staff I met were with the clients and not congregated together. The room my mother was given was small with an en-suite she couldn't use. As the home specialised in PD I was hoping she would be encouraged to walk,
unfortunately this didn't happen and she has come home barley able to mobilise. I really felt apart from that she was well cared for and the staff were very good to her.
Reply from Rachel Elliott, Customer Service Administrator at Field House Care HomeThank you for your review. We are pleased to hear about your experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Kerstin W (Daughter of Resident) published on 19 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was visibly impressed when he arrived at Field House. He responded so well to all the kind staff. Our father's stay was rather shorter than expected, but the staff could not have done more to make him and indeed us comfortable. We are so grateful that my father was able to spend his last
days in this lovely friendly and homely atmosphere. All procedures at end of life were handled very efficiently.
Reply from Rose Pickering, Customer Service Administrator at Field House Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Carole R (Partner of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was a resident at Field House for nine months following several weeks in hospital due to a serious illness. I spent many hours visiting him and found the staff to be thoughtful and caring. Field House has a calm and friendly atmosphere and the food is excellent. Nothing is too much trouble
for the staff, My only criticism, average time to answer the call button was 10 minutes. A shorter response response time would have been appreciated.
Reply from Emily Wilson, Customer Service Administaror at Field House Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from D T (Husband of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent caring community. Felt like a home, a real home.
Reply from Rose Pickering, Customer Service Administrator at Field House Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Charles M (Husband of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to Field House having been discharged from hospital with a terminal condition. Sadly her stay in the nursing home was shorter than anticipated but the care she received was exemplary. The home was welcoming and friendly and the staff caring, considerate and patient not only with
the resident but also with relatives. She was made as comfortable as her illness would permit and she responded to the care she received, even getting her sense of humour back. We have very good memories of her final weeks and cannot fault Field House in any respect.
Reply from Lydia Waller, Customer Service Administrator at Field House Care HomeThank you for your review. We would like to offer our condolences to you and the family, we are glad we could be there for your wife and make her as comfortable as possible. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Maureen C (Power of Attorney of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have P of A for a friend that needed somewhere with nursing care, she had very advanced Alzheimers disease and was bedridden, no real speech. I chose Field House because it was a 10 min walk away from me and have never regretted it. My friend was there for 2 years, always so well cared for, clean,
no bed sores, fed and watered well. The staff were so friendly and more importantly loving, nothing was too much trouble.
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Review from Sally (Cousin of Resident) published on 11 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our cousin was transferred to Field House after a spell in hospital (rather than returning home). From the start, the manager and her staff were extremely helpful and understanding. They were respectful of his needs and treated him with great kindness. Although initially the arrangement was on a temporary
basis, this was revised to a permanent arrangement when it was clear that he has settled well and was getting much better care than could be provided at home. The standards of cleanliness and of the meals was excellent. All in all, I would recommend Field House, without reservation.
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Review from Pauline P (Resident) published on 9 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into Field House after an operation. To do with a hip replacement for 10 days nursing care, before the final hip replacement.
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Review from Mary B (Resident) published on 4 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Needed a place to recover from an operation and this home gave me the care, nutrition and rest needed. Staff very helpful and friendly.
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Current Review Score: 8.9 (8.939)

Overview of Review Score

The Review Score of 8.9 (8.939) out of 10 for Field House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.164 for Field House Care Home is calculated as follows: ( (65 Excellents x 5) + (57 Goods x 4) + (20 Satisfactorys x 3) + (10 Poors x 2) ) ÷ 152 Ratings = 4.164
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Field House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Clare

Clare Batty

Job Title: Home Manager Joined: 2026

Clare has worked in the care sector for over 14 years. Clare is passionate about championing person-centred care, ensuring that every resident remains at the heart of all care planning and delivery. She is committed to creating a supportive, respectful environment where individuals feel valued and empowered to live fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Field House Care Home to verify any information. View our terms and conditions. Field House Care Home has an Enhanced Service - more info.