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Field House Care Home

8 Townsend Road, Harpenden, Hertfordshire AL5 4BQ
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the staff were amazing, very professional, caring and friendlyJanet W(Wife of Resident/Service User)
Field House Care Home, Harpenden
I was very, very impressed by the standards which were extremely high in Field House.A L(Wife of Resident/Service User)
Field House Care Home, Harpenden
Activities were always organised every day and Mum spent a very happy, comfortable three years thereErica D(Daughter of Resident/Service User)
Field House Care Home, Harpenden

Welcome to Field House Care Home

For more than 30 years, Field House Care Home has been at the heart of the Harpenden community, providing high-quality Nursing and Residential care in a warm, friendly, and homely environment.

Located in the beautiful town of Harpenden, Field House plays an active role in the local community. Regular events, including the Community Companions Café, together with visits from local schools, entertainers, and community groups, help...  

Care Provided by Field House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,350From £1,350
Nursing CareFrom £1,350From £1,350
Nursing Dementia CareFrom £1,350From £1,350

Contact Field House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Clare Batty(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (35)

Visiting

  • Prospective residents, families and visitors are welcome to visit Field House at any time. Whether planning ahead or passing by, visits are always encouraged. To help the team provide the best possible experience, calling in advance is recommended, although walk-in visits are also welcome. If you visit at lunchtime, you are welcome to enjoy some of the delicious, freshly prepared food from the kitchen and experience the dining service for yourself. If you would like to join Field House for lunch, please let the team know in advance so they can make the necessary arrangements.

Parking

  • Parking is available both on-site and on surrounding streets for visitors. Parking permits are available from the receptionist for the duration of your visit, and the team will be happy to assist you with this on arrival.

Field House Care Home Reviews (119)

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9.0

Field House Care Home has a Review Score of 9.0 (8.986) out of 10, based on 15 reviews in the last 2 years. Over all time Field House Care Home has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from S C (Daughter of Resident) published on 10 June 2020 Submitted via Postal Card
Overall Experience

All the staff were extremely professional, friendly, caring and understanding towards mum and our family.

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Review from Daniel M (Son-in-law of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

My father in law went into the care home due to end of life care. The care and attention the home gave him was amazing and I cannot fault their professionalism and dedication to him while he was in the care home. They are a special group of people that made sure his final days were as dignified and pain free as possible.

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Review from N B (Father of Resident) published on 23 April 2020 Submitted via Postal Card
Overall Experience

It was very comforting to us that the nursing team was so dedicated and professional in looking after her. Alongside were the wonderful carers who were so very gentle and considerate in the way they looked after her.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for taking the time to leave your review, we really appreciate the kind words.

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Review from Penny E (Daughter of Resident) published on 17 April 2020 Submitted via Website
Overall Experience
My mum initially went into Field House 15-months ago for end of life care after a fall, followed by 3-weeks in the hospital. We as a family can’t thank all you wonderful carers enough for your amazing care and attention you gave to Mum during this time.
The fabulous chefs came in regularly to discuss her food likes/dislikes to encourage her to eat. All staff are caring and get to know the needs of their residents. I believe you all became her second family over this time as her world became smaller.

She was bed-bound by her choice, but the regular check-ups by various staff throughout the day kept her occupied, even more so since we couldn’t visit. She constantly said how grateful she was for all the care and attention she was given. We as a family can’t thank every single person enough for looking after our mother the way you did!

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for trusting us with your mothers care. We really appreciate the kind comments.

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Review from Paul F (Husband of Resident) published on 1 April 2020 Submitted via Website
Overall Experience

The care that my Wife is receiving despite the current Covid-19 crisis is amazing; the communication from the home is also good. I am extremely confident that she will continue to receive care that is in my mind second to none.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for such lovely feedback. We are very happy to hear your wife is well looked after.

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Review from Janet W (Wife of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

Although my husband was only in the home for two weeks, the staff were amazing, very professional, caring and friendly. Nothing was too much trouble for any of them. At the end of my husband's life, the staff showed so much care and dignity towards me and my daughter.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

We are very saddened about your loss. Thank you for your kind comments.

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Review from J N (Daughter-in-law of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

My late father-in-law was well cared for and happy during the last two years, until his death this week.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

We are so sorry to hear about his passing. Hopefully, you can go away from this feeling like your father-in-law received the best possible care.

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Review from R R (Respite Resident) published on 24 December 2019 Submitted via Postal Card
Overall Experience

I have enjoyed my stay here for respite and now feel confident to go home. It has been great to have a shower every morning and look forward to my meals. I find the bathroom cold. The staff are very friendly and helpful. For some reason or other, I have not been sleeping very well so hopefully, that will change when I go home. (I'm not good at sleeping anyway).

Reply from Catherine Smith, Senior Marketing & Development Manager at Field House Care Home

Thank you for your review. It's great to hear that you enjoyed your stay and feel confident enough to go home. I'll pass on your comments regarding the bathroom to the home. Best wishes and I hope your sleep improves soon! Regards.

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Review from A L (Wife of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience

I was very, very impressed by the standards which were extremely high in Field House. I could not have wished for the food, cleanliness and support of the staff to be better. Every aspect of care was managed in a professional way.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for taking the time to leave such lovely comments.

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Review from Sheila H (Wife of Resident) published on 21 November 2019 Submitted via Postal Card
Overall Experience
I cannot praise Field House enough. Everyone treated my husband with thoughtfulness and respect. I have been made to feel very welcome there and invited back whenever to visit.

I would undoubtedly recommend Field House to anyone who had to choose a care home for themselves or a family member.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

We appreciate your kind words and thank you for choosing Field House to care after your husband.

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Review from Erica D (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card
Overall Experience
I cannot speak highly enough regarding Field House. The wonderful staff without exception were caring and experienced.
They treated Mum with kindness and respect. Meals were lovely.
Activities were always organised every day and Mum spent a very happy, comfortable three years there.

When the end came she was treated with exceptional kindness and dignity.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for taking the time to leave such a lovely feedback. We really appreciate your kind words.

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Review from Tessa T (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card
Overall Experience
We were recommended to Field House by the family of another long term resident and a friend who had worked there. It proved to be the best decision for her care I could ever have made. She first enjoyed a couple of periods of respite and then became a long term resident for two years.
I did not have one concern during all this time, although my mother was very frail when she went into care. Indeed, she became mentally stronger, benefitting hugely from leaving hospital care, as the staff at Field House provide a very personal service, take time to get to know the residents who they treat with dignity at all times.
Even though my mother was not able to join in many activities in the lovely communal rooms, entertainers always visited my mother in her room and she particularly enjoyed the little dogs coming to see her.

The care home manager is outstanding and understood my mother's very complex needs. I would not hesitate in recommending Field House to anyone.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for taking the time to leave such a lovely review.

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Review from B R (Respite Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience
My short stay in Field House has been very comfortable with a very comfortable bed.
The staff were very friendly and were good with each other.

The food was always well presented and the menu was varied and very enjoyable.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for taking the time to leave your review. We are very happy to hear you enjoyed your short stay with us and hope to see you again soon.

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Review from I W (Wife of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

The Field Care Home helped me out in a crisis and I was extremely grateful. They looked after my husband well and I felt confident to leave him in their care. I will be most happy to use this service in the future.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for your kind words. We hope to see you again soon.

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Review from Craig T (Grandson of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience

Would like to say that all staff at Field House are amazing, supportive, caring and friendly people we have ever met, were amazing throughout my Nan's stay brought a lot of joy, comfort to her stay would highly recommend to anyone. Thank you all at Field House for being amazing. Thank you.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for your praise. We are very happy to hear you can feel at ease with your nan in our care and that she feels like a part of our Field House family.

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Review from K B (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

I am very happy with the care that my father is getting at Field House Care Home. He seems very content and I have seen an improvement in his behaviour since arriving.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for your feedback. We are delighted to hear about your fathers improvement. Please let us know if there is anything we can do to make his stay as comfortable as possible.

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Review from M W (Son of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

Excellent standard of accommodation and caring friendly staff. I did look at other homes and the quality of the rooms was far inferior. The range of activities and father was taken out on trips on several occasions. (Museum, garden centre and another home for a function). I would recommend.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for your praise. We have a genuine regard for our residents well being, therefore it is always a delight getting positive feedback from families and friend of residents. Thank you again, for trusting us with your fathers care.

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Review from A M (Daughter of Resident) published on 26 April 2019 Submitted via Postal Card
Overall Experience

Both my parents needed care. Mum first, followed by Dad three months later. Field House was ideal at the time as it is local and easy for friends to visit, however it was a long way for family to visit regularly. The staff were very professional and caring and tried very hard to make living at Field House feel like home. They encouraged participation in a variety of activities wherever possible. However not all the rooms have ensuite facilities which at times made things difficult. Being a BUPA care home, they are pricing themselves out of the market. Field House is an old property made into a care home, with narrow corridors, stairways, some of the rooms are quite dark and small, but the staff do give a good level of care and commitment.

Reply from Greta Narbutaityte, Customer Advisor at Field House Care Home

Thank you for taking the time to leave your review. We are happy to hear you feel like a part of our Field House family. However we certainly will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from G J (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card
Overall Experience

My Mum had pneumonia twice in the hospital eighteen months ago. I was told by the doctors that she would get it again as the pneumonia was food related. She left the hospital bed bound and more confused than when she went in. She moved into Field House and has been looked after. She has deteriorated gradually over time. Over the past two months, she has been fed, kept clean and looked after by the staff. They have been fantastic to me too.

Reply from Greta Narbutaityte, Customer Adviser at Field House Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team

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Review from J G (Respite Resident) published on 4 December 2018 Submitted via Postal Card
Overall Experience
Useful time to recuperate between hospital and home.

Staff very kind and helpful.

Reply from Josephine Gaupholm, Customer Adviser at Field House Care Home

Thank you for your review of Field House Care Home. We are pleased to hear that you had a positive experience at the home and appreciate your comments regarding the staff being kind and helpful. We will share your comments with the home manager. The Bupa Customer Care Team

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Meet the Team (1)

Clare Batty
Clare BattyJob Title:Home ManagerJoined: 2026

Clare has worked in the care sector for over 14 years. Clare is passionate about championing person-centred care, ensuring that every resident remains at the heart of all care planning and delivery. She is committed to creating a supportive, respectful environment where individuals feel valued and empowered to live fulfilling lives.

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