Field House Care Home

8 Townsend Road, Harpenden AL5 4BQ
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8.9 116 Reviews
  • Field House Care Home, Harpenden
Field House Care Home has proudly served the local community of Harpenden, Hertfordshire for over 30 years, providing high-quality care in a warm and welcoming environment.

Field House offers accommodation for up to 35 residents. The home features a mix of well-appointed rooms, each designed to create a homely and relaxing atmosphere. While rooms come fully furnished, residents are encouraged to personalise their space with their own belongings and furniture to help feel truly at home.

A dedicated activities team organises a wide range of engaging experiences to promote social interaction and wellbeing. These include visits from musicians and entertainers, one-to-one sessions, outings to local attractions and a variety of events and activities shaped by residents’ interests and preferences.

At Field House, a compassionate and experienced team is committed to delivering person-centred care. Individual care plans are tailored to each resident’s needs, with a strong focus on maintaining independence, dignity and safety. Family and friends are warmly welcomed and actively involved, ensuring a supportive and inclusive community for everyone.
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Care Provided by Field House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

Things excluded are personal toiletries, newspapers or magazines, chiropody and hairdresser appointments. These are additional and can be invoiced separately on a monthly basis or by privately funding direct.

The price(s) shown are provided by the care home. Contact Field House Care Home for full pricing details and T&Cs.

Contact Field House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Field House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Manford Ncube (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)

Visiting

  • The home is open to admissions. The home is open to everyone. We’re a ten-minute walk into the village-like centre of Harpenden. Within an easy drive are Whipsnade Zoo, Batford Springs Nature Reserve and Stockwood Discovery Centre, and there are several pay-and-play golf clubs within five miles.

Parking

  • Parking permits available from the receptionist for the duration of visits at the home.

Field House Care Home Reviews (116)

8.9

Field House Care Home has a Review Score of 8.9 (8.939) out of 10, based on 13 reviews in the last 2 years.
Over all time Field House Care Home has 116 reviews.

Overall Experience
  • 77
  • 36
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Date Published
  • 116
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Reviewer Connection to Field House Care Home
  • 38
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  • 17
  • 7
  • 7
  • 6
  • 3
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  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 116, showing 61-80
Review from Penny E (Daughter of Resident) published on 17 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum initially went into Field House 15-months ago for end of life care after a fall, followed by 3-weeks in the hospital. We as a family can’t thank all you wonderful carers enough for your amazing care and attention you gave to Mum during this time.
The fabulous chefs came in regularly to discuss
her food likes/dislikes to encourage her to eat. All staff are caring and get to know the needs of their residents. I believe you all became her second family over this time as her world became smaller.
She was bed-bound by her choice, but the regular check-ups by various staff throughout the day kept her occupied, even more so since we couldn’t visit. She constantly said how grateful she was for all the care and attention she was given. We as a family can’t thank every single person enough for looking after our mother the way you did!
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for trusting us with your mothers care. We really appreciate the kind comments.
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Review from Paul F (Husband of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my Wife is receiving despite the current Covid-19 crisis is amazing; the communication from the home is also good. I am extremely confident that she will continue to receive care that is in my mind second to none.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for such lovely feedback. We are very happy to hear your wife is well looked after.
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Review from Janet W (Wife of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband was only in the home for two weeks, the staff were amazing, very professional, caring and friendly. Nothing was too much trouble for any of them. At the end of my husband's life, the staff showed so much care and dignity towards me and my daughter.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeWe are very saddened about your loss. Thank you for your kind comments.
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Review from J N (Daughter-in-law of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late father-in-law was well cared for and happy during the last two years, until his death this week.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeWe are so sorry to hear about his passing. Hopefully, you can go away from this feeling like your father-in-law received the best possible care.
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Review from R R (Respite Resident) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have enjoyed my stay here for respite and now feel confident to go home. It has been great to have a shower every morning and look forward to my meals. I find the bathroom cold. The staff are very friendly and helpful. For some reason or other, I have not been sleeping very well so hopefully, that
will change when I go home. (I'm not good at sleeping anyway).
Reply from Catherine Smith, Senior Marketing & Development Manager at Field House Care HomeThank you for your review. It's great to hear that you enjoyed your stay and feel confident enough to go home. I'll pass on your comments regarding the bathroom to the home. Best wishes and I hope your sleep improves soon! Regards.
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Review from A L (Wife of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very, very impressed by the standards which were extremely high in Field House. I could not have wished for the food, cleanliness and support of the staff to be better. Every aspect of care was managed in a professional way.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for taking the time to leave such lovely comments.
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Review from Sheila H (Wife of Resident) published on 21 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot praise Field House enough. Everyone treated my husband with thoughtfulness and respect. I have been made to feel very welcome there and invited back whenever to visit.
I would undoubtedly recommend Field House to anyone who had to choose a care home for themselves or a family member.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeWe appreciate your kind words and thank you for choosing Field House to care after your husband.
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Review from Erica D (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough regarding Field House. The wonderful staff without exception were caring and experienced.
They treated Mum with kindness and respect. Meals were lovely.
Activities were always organised every day and Mum spent a very happy, comfortable three years there.
When the end
came she was treated with exceptional kindness and dignity.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for taking the time to leave such a lovely feedback. We really appreciate your kind words.
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Review from Tessa T (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were recommended to Field House by the family of another long term resident and a friend who had worked there. It proved to be the best decision for her care I could ever have made. She first enjoyed a couple of periods of respite and then became a long term resident for two years.
I did not have
one concern during all this time, although my mother was very frail when she went into care. Indeed, she became mentally stronger, benefitting hugely from leaving hospital care, as the staff at Field House provide a very personal service, take time to get to know the residents who they treat with dignity at all times.
Even though my mother was not able to join in many activities in the lovely communal rooms, entertainers always visited my mother in her room and she particularly enjoyed the little dogs coming to see her.
The care home manager is outstanding and understood my mother's very complex needs. I would not hesitate in recommending Field House to anyone.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for taking the time to leave such a lovely review.
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Review from B R (Respite Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My short stay in Field House has been very comfortable with a very comfortable bed.
The staff were very friendly and were good with each other.
The food was always well presented and the menu was varied and very enjoyable.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for taking the time to leave your review. We are very happy to hear you enjoyed your short stay with us and hope to see you again soon.
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Review from I W (Wife of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Field Care Home helped me out in a crisis and I was extremely grateful. They looked after my husband well and I felt confident to leave him in their care. I will be most happy to use this service in the future.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for your kind words. We hope to see you again soon.
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Review from Craig T (Grandson of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would like to say that all staff at Field House are amazing, supportive, caring and friendly people we have ever met, were amazing throughout my Nan's stay brought a lot of joy, comfort to her stay would highly recommend to anyone. Thank you all at Field House for being amazing. Thank you.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for your praise. We are very happy to hear you can feel at ease with your nan in our care and that she feels like a part of our Field House family.
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Review from K B (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my father is getting at Field House Care Home. He seems very content and I have seen an improvement in his behaviour since arriving.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for your feedback. We are delighted to hear about your fathers improvement. Please let us know if there is anything we can do to make his stay as comfortable as possible.
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Review from M W (Son of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent standard of accommodation and caring friendly staff. I did look at other homes and the quality of the rooms was far inferior. The range of activities and father was taken out on trips on several occasions. (Museum, garden centre and another home for a function). I would recommend.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for your praise. We have a genuine regard for our residents well being, therefore it is always a delight getting positive feedback from families and friend of residents. Thank you again, for trusting us with your fathers care.
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Review from A M (Daughter of Resident) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my parents needed care. Mum first, followed by Dad three months later. Field House was ideal at the time as it is local and easy for friends to visit, however it was a long way for family to visit regularly. The staff were very professional and caring and tried very hard to make living at Field
House feel like home. They encouraged participation in a variety of activities wherever possible. However not all the rooms have ensuite facilities which at times made things difficult. Being a BUPA care home, they are pricing themselves out of the market. Field House is an old property made into a care home, with narrow corridors, stairways, some of the rooms are quite dark and small, but the staff do give a good level of care and commitment.
Reply from Greta Narbutaityte, Customer Advisor at Field House Care HomeThank you for taking the time to leave your review. We are happy to hear you feel like a part of our Field House family. However we certainly will discuss your feedback with the home’s manager to help them continually improve their service.
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Review from G J (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum had pneumonia twice in the hospital eighteen months ago. I was told by the doctors that she would get it again as the pneumonia was food related. She left the hospital bed bound and more confused than when she went in. She moved into Field House and has been looked after. She has deteriorated
gradually over time. Over the past two months, she has been fed, kept clean and looked after by the staff. They have been fantastic to me too.
Reply from Greta Narbutaityte, Customer Adviser at Field House Care HomeThank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team
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Review from J G (Respite Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Useful time to recuperate between hospital and home.
Staff very kind and helpful.
Reply from Josephine Gaupholm, Customer Adviser at Field House Care HomeThank you for your review of Field House Care Home. We are pleased to hear that you had a positive experience at the home and appreciate your comments regarding the staff being kind and helpful. We will share your comments with the home manager. The Bupa Customer Care Team
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Review from Christine S (Daughter-in-law of Resident) published on 9 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both my partner's parents lived in Field House for some years. They were not easy people, unused to interaction with others, but Field House staff really worked hard to cater for their needs. I was always able to find someone with whom I could discuss concerns and felt that these were listened to and,
usually, acted upon.
I would single out the quality of the food, which always looked appetising and offered a reasonable variety; it was certainly much better than the food offered to my own mother in a different care home. Laundry services were very efficient, and the general level of cleanliness very good. I did sometimes think the activities were less than inspiring, but I realise that this is a very challenging area and indeed my "in-laws" did not want to participate.
The staff team was well motivated and the atmosphere always seemed to be very positive. Turnover was pretty low, so residents could build relationships with carers and nursing staff.
Reply from Josephine Gaupholm, Customer Adviser at Field House Care HomeThank you for your review of Field House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the quality of the food and care your in-laws received. We will share your comments with the home manager. The Bupa Customer Care Team
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Review from S L (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with the quality of care at Field House. The staff are all very friendly, kind and supportive and some have a fabulous sense of humour, a very welcome attribute when dealing with difficult circumstances.
Mum has enjoyed the food and the warm welcome.
Reply from Josephine Gaupholm, Customer Adviser at Field House Care HomeThank you for your review of Field House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the quality of care your mum had received from the home. We will share your comments with the home's manager. The Bupa Customer Care Team
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Review from Alan M (Respite Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a fall on the pavement, I was taken by ambulance to the hospital for x-ray to my pelvis which was (slightly) fractured. After several weeks in hospital, I was transferred to Field House for rehabilitation (4weeks). The atmosphere there was welcoming and the staff efficient and very friendly and
yet there was clearly an underlying discipline. My stay was enjoyable.
Reply from Josephine Gaupholm, Customer Adviser at Field House Care HomeThank you for your review of Field House Care Home. We are pleased to hear that your stay was enjoyable and appreciate your comments regarding the welcoming atmosphere and friendly staff. We will share your comments with the home's manager. The Bupa Customer Care Team
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Current Review Score: 8.9 (8.939)

Overview of Review Score

The Review Score of 8.9 (8.939) out of 10 for Field House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.164 for Field House Care Home is calculated as follows: ( (65 Excellents x 5) + (57 Goods x 4) + (20 Satisfactorys x 3) + (10 Poors x 2) ) ÷ 152 Ratings = 4.164
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Field House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Clare

Clare Batty

Job Title: Home Manager Joined: 2026

Clare has worked in the care sector for over 14 years. Clare is passionate about championing person-centred care, ensuring that every resident remains at the heart of all care planning and delivery. She is committed to creating a supportive, respectful environment where individuals feel valued and empowered to live fulfilling lives.

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