I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)
The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)
The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)
I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)
The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)
The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.
The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.
In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.
Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hatfield Nursing Home for full pricing details and T&Cs.
Hatfield Nursing Home has a Review Score of 9.9 (9.892) out of 10, based on 36 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 122 reviews.
What strikes me especially about the home, where my husband has been living since January this year, is the quality of the care staff; the carers carry out their tasks with tact, friendliness and good humour, sometimes under difficult circumstances. Friends and family members are made to feel...
What strikes me especially about the home, where my husband has been living since January this year, is the quality of the care staff; the carers carry out their tasks with tact, friendliness and good humour, sometimes under difficult circumstances. Friends and family members are made to feel welcome and activities during the day helps maintain a positive atmosphere. What is often a difficult transition in life, when a family member needs extra care and nursing that only a home such as this can offer, becomes so much easier knowing there is such a supportive experience at this care home.
Thank you for such a thoughtful review. We appreciate what a big step this can be for the whole family, so it means a great deal to know that you've felt welcomed, reassured and supported by our team.
Best wishes,Nicol
I love this care home the staff are amazing very easy to talk too they look after my father very well ,it's very tidy ,all family members are always included in activities and bbqs .the manager is a lovely and warm person i just couldn't ask for any better place for my father to live in well...
I love this care home the staff are amazing very easy to talk too they look after my father very well ,it's very tidy ,all family members are always included in activities and bbqs .the manager is a lovely and warm person i just couldn't ask for any better place for my father to live in well done to all who work there xx
Thank you for your lovely review. It means a great deal to hear how happy you are with the care your father receives at Hatfield Nursing Home, and that your family feels so welcomed and included in life at our home.
Best wishes,Nicol
Having worked in and for the NHS for 55 years I can honestly say the staff here were the most committed, caring,...
Having worked in and for the NHS for 55 years I can honestly say the staff here were the most committed, caring, compassionate and professional I have seen.
Amazing people making an amazing difference.
Mark E
Thank you for your kind words, and our thoughts are with you and your family. It means a great deal to know that your mother was cared for with such compassion and professionalism during her time at Hatfield Nursing Home. Thank you for placing your trust in our team.
Best wishes,Nicol
Absolutely fantastic here and the staff are so lovely and helpful, especially Andrea and Nicol. The food is great as is the entertainment.
There is a lot of staff and they are all lovely and can't do enough for you
Absolutely fantastic here and the staff are so lovely and helpful, especially Andrea and Nicol. The food is great as is the entertainment.
There is a lot of staff and they are all lovely and can't do enough for you
Thank you for your lovely feedback. I'm so pleased to hear how highly you think of our team at Hatfield Nursing Home and that you're enjoying the food and entertainment too.
Thanks again for sharing your experience.
Best wishes,Nicol
My mum moved into the home and recently. The home is welcoming and the environment is always clean. Despite having previous issues with anxiety she settled in well. Well cared for and the staff are great and always listen to her needs. Thank you to the team
My mum moved into the home and recently. The home is welcoming and the environment is always clean. Despite having previous issues with anxiety she settled in well. Well cared for and the staff are great and always listen to her needs. Thank you to the team
Thank you for your kind words. I will be sure to share your thanks with my team. Best wishes,
I cannot begin to say how much my family appreciated the love and care my father was given during his two and a half year stay at Hatfield. The management and staff were exemplary from his arrival until his departure. We left there after every visit reassured that my father was being cared for to...
I cannot begin to say how much my family appreciated the love and care my father was given during his two and a half year stay at Hatfield. The management and staff were exemplary from his arrival until his departure. We left there after every visit reassured that my father was being cared for to the highest standard. That's all families can ask for.
Thank you for sharing such heartfelt feedback.
It means so much to hear that your father was cared for with such kindness and compassion throughout his time at Hatfield Nursing Home. Knowing that you and your family left each visit feeling reassured that he was receiving the highest standard of...
Thank you for sharing such heartfelt feedback.
It means so much to hear that your father was cared for with such kindness and compassion throughout his time at Hatfield Nursing Home. Knowing that you and your family left each visit feeling reassured that he was receiving the highest standard of care is one of the greatest compliments our team can receive.
Thank you for placing your trust in us during those two and a half years.
Best wishes,Nicol
My mum moved into Hatfield Nursing home in January. My mum was a little reluctant, however I have seen her confidence grow. She is at high risk of falls and is always worried about falling. The care she has received has been compassionate and her dignity has always been maintained. The team always...
My mum moved into Hatfield Nursing home in January. My mum was a little reluctant, however I have seen her confidence grow. She is at high risk of falls and is always worried about falling. The care she has received has been compassionate and her dignity has always been maintained. The team always keep me updated of any concerns. The manager is very welcoming and will always greet with a smile and make effort to ask how my visit went. Thank you to everyone for all they do for my mum. I now can go home and not worry as previously when she was at home.
Thank you for sharing such heartfelt feedback.
We know that moving into a care home can be a big adjustment, so it's wonderful to hear that your mum has grown in confidence since joining us. Knowing that you feel reassured by the compassionate care she receives by our team, and that her dignity...
Thank you for sharing such heartfelt feedback.
We know that moving into a care home can be a big adjustment, so it's wonderful to hear that your mum has grown in confidence since joining us. Knowing that you feel reassured by the compassionate care she receives by our team, and that her dignity is always respected, means so much to us.
It's also lovely to hear that you feel well informed and supported by our whole team. Being able to leave knowing your mum is safe and well cared for is exactly the kind of reassurance we hope every family feels.
Thank you once again for your kind words.
Best wishes,Nicol
My nan has had amazing care and has been there for the last 3 months the carers are all kind and that there always willing to support her. There has recently been amazing activity in the garden eg live music and events. If we as a family have any concerns we can go straight to the manager as she...
My nan has had amazing care and has been there for the last 3 months the carers are all kind and that there always willing to support her. There has recently been amazing activity in the garden eg live music and events. If we as a family have any concerns we can go straight to the manager as she always has her door open. I would highly recommend this care home to anyone seeking for an open and caring environment for their loved ones
Thank you for sharing this. We're so pleased your nan has been well cared for over the past few months and that our team's kindness and support have made a difference. It's also great to hear you've been able to enjoy the garden activities and events together, especially as we head into the summer...
Thank you for sharing this. We're so pleased your nan has been well cared for over the past few months and that our team's kindness and support have made a difference. It's also great to hear you've been able to enjoy the garden activities and events together, especially as we head into the summer months where we can spend even more time outdoors!
Knowing you feel comfortable speaking openly with the manager and that you'd recommend the home means a great deal. Thank you again for your kind words and feedback.
Best wishes,Nicol
A special mention must go to the Home Manager, Nicol, who is simply fantastic. Any time we had a concern or a question, she...
A special mention must go to the Home Manager, Nicol, who is simply fantastic. Any time we had a concern or a question, she addressed it immediately, which really helped put our minds at ease. We also felt incredibly supported by Andrea, who was brilliant at keeping us informed about every aspect of Nan's care. Her reassuring nature and dedication to treating Nan as an individual meant the world to us. It is a huge relief to find a home that supports the family just as much as the resident. Thank you again.
Thank you so much, Kirsty, for your kind and thoughtful words. It truly means a great deal to the whole team to know that your nan's care, and the support we've been able to offer your family, has helped bring you reassurance from day one.
We are very grateful for your personal comments and for...
Thank you so much, Kirsty, for your kind and thoughtful words. It truly means a great deal to the whole team to know that your nan's care, and the support we've been able to offer your family, has helped bring you reassurance from day one.
We are very grateful for your personal comments and for recognising the importance of clear communication and responsiveness. Supporting families alongside our residents is incredibly important to us, and it's comforting to hear that this has made a difference for you.
Thank you for trusting us with your nan's care. It's a privilege to support her and your family.
Kind regards,Nicol
I cannot recommend Hatfield Nursing Home highly enough. The care my mum received was deeply compassionate, person-centred, and attentive. During what was a very difficult time for our family, the Home Manager, Nicol, was absolutely brilliant. She went above and beyond to support us, putting our...
The frontline care is equally wonderful. Andrea and Joy have been exceptional-they are so supportive and truly focus on Mum's individual needs. It is such a relief to know she is being looked after by people who genuinely care. Thank you to the whole team for supporting not just my mum, but our entire family.
Thank you so much for your incredibly kind words and for taking the time to share your experience. It truly means a great deal to us to know that your mum's care, and the support offered to your family, helped bring you some peace of mind during such a difficult time.
I'm personally very touched...
Thank you so much for your incredibly kind words and for taking the time to share your experience. It truly means a great deal to us to know that your mum's care, and the support offered to your family, helped bring you some peace of mind during such a difficult time.
I'm personally very touched by your comments and will be sure to share your feedback with Andrea, Joy and the whole team, who will be so proud to know their compassion and dedication made a difference. Supporting not just our residents, but their families too, is at the heart of what we do.
Thank you for trusting us with your mum's care. It has been a privilege to support your family.
Best wishes,Nicol
Loving, caring staff. Can't do enough for their residents. My relative has settled in well here and is well looked after. Lots of activities for the residents to get involved in, and they are always well fed. The manager always goes the extra mile
Loving, caring staff. Can't do enough for their residents. My relative has settled in well here and is well looked after. Lots of activities for the residents to get involved in, and they are always well fed. The manager always goes the extra mile
Thank you for sharing your feedback. We're delighted to hear that your relative has settled in well and is enjoying life with us. Our team works hard to provide loving, personalised care, plenty of activities, and delicious meals, so it's wonderful to know this has made a difference.
Best wishes,Nicol
My mother first went into Hatfield Nursing Home in November 2025, initially for respite for two weeks. She has dementia. This was a new experience for the whole family. With my father still being able & independent at the age of 89 years old & being left in his home, now alone for the...
My mother became a permanent resident 1st December 2025 & the care has been exceptional, that, I would say is an understatement - no words can describe how much they have done not only for my mum & her needs and care and quality of life, but also for my dad and us as a family who feel the guilt and the helplessness - they have reassured us daily with photos and constant activities for my mum & the stimulation she needs. Every resident is given individual 5 star plus care and it is catered for each individual AMAZING!!!!!
Hi Hazel,
Thank you so much for taking the time to share such heartfelt feedback. It truly means a great deal to all of us at Hatfield Nursing Home.
Supporting residents and their families during what can be a very new and emotional time is something we take incredibly seriously, so it's...
Hi Hazel,
Thank you so much for taking the time to share such heartfelt feedback. It truly means a great deal to all of us at Hatfield Nursing Home.
Supporting residents and their families during what can be a very new and emotional time is something we take incredibly seriously, so it's wonderful to hear that you've felt reassured and supported throughout your mum's journey with us. Our team works hard to provide personalised, meaningful care and to ensure every resident enjoys the best possible quality of life, so your kind words will mean the world to them.
Thank you again for your trust and for sharing your experience.
Kind regardsNicol
Mum has settled into the Hatfield Nursing Home well since moving there in the Autumn of 2025 and the management and care team are friendly, polite and professional.
The home could benefit from more care workers to enable more 121 attention, as the staff to resident ratio sometimes doesn't seem...
Mum has settled into the Hatfield Nursing Home well since moving there in the Autumn of 2025 and the management and care team are friendly, polite and professional.
The home could benefit from more care workers to enable more 121 attention, as the staff to resident ratio sometimes doesn't seem enough on the dementia floor, however, the overall experience is to a very high standard.
We sometimes feedback minor issues but the manager of the care home is excellent in reassuring us or addressing any questions or concerns we have.
As a family, we are very pleased with the home and the whole team who look after Mum and knowing she is safe and cared for is extremely important to us.
Thank you for taking the time to share your thoughtful feedback.
We're so pleased to hear that your mum has settled in well and that you've found our team friendly, professional and supportive. Knowing you feel reassured that she is safe and well cared for means a great deal to us.
We also...
Thank you for taking the time to share your thoughtful feedback.
We're so pleased to hear that your mum has settled in well and that you've found our team friendly, professional and supportive. Knowing you feel reassured that she is safe and well cared for means a great deal to us.
We also appreciate your comments regarding staffing and the time taken to share your observations. We always welcome feedback from residents and families, and thank you for raising this with us.
Best wishes,Nicol
Our family cannot praise Hatfield Nursing Home and Nicol highly enough for the incredible support they have given my mum since she moved in. She was recently taken into care due to dementia, and from the very first day the staff have shown genuine compassion, patience and understanding. They take...
Our family cannot praise Hatfield Nursing Home and Nicol highly enough for the incredible support they have given my mum since she moved in. She was recently taken into care due to dementia, and from the very first day the staff have shown genuine compassion, patience and understanding. They take the time to get to know her as a person, not just as a resident, and their kindness has brought real comfort to both her and us as a family. The home is always clean, calm and welcoming, and we feel reassured knowing she is safe, well looked after and treated with dignity. We are truly grateful for the outstanding care she receives every day.
Thank you for your wonderful review. Best wishes, Nicol
I cannot speak highly enough of this care home. My father has been a resident since the beginning of September & the manager & staff have been amazing in helping him transition from hospital to residential care. The staff are so very caring & treat all residents with respect. The manager, Nicol,...
After being very anxious at having to take the step of moving our father into residential care, Hatfield Nursing Home has far exceeded any expectations we could have had. It has been a pleasure getting to know the staff & many of the other residents. Thank you all for providing such outstanding care.
Thank you for your lovely and thoughtful review. Warm regards, Nicol
I came to visit my dear friend. She was really happy. Her room was big and it had all her personal items in there. The staff were lovely and caring toward both my friend and me. I cannot thank them enough for taking care of her.
I came to visit my dear friend. She was really happy. Her room was big and it had all her personal items in there. The staff were lovely and caring toward both my friend and me. I cannot thank them enough for taking care of her.
Thank you for sharing your experience of our home. Best wishes, Nicol
The manager and all the staff has shown nothing but kindness and consideration to mum during the 2 months she...
The manager and all the staff has shown nothing but kindness and consideration to mum during the 2 months she has been there. I have total peace of mind that she is happy and looked after.
Thank you so very much for taking the time to share your experience. Best wishes, Nicol
My treasured mother is very vulnerable and has high needs - with Hatfield Nursing Home I see that she is treated with kindness and respect - and there is much understanding and competence for her needs. It means I can feel confident about her care and have less anxiety about her needs being met....
My treasured mother is very vulnerable and has high needs - with Hatfield Nursing Home I see that she is treated with kindness and respect - and there is much understanding and competence for her needs. It means I can feel confident about her care and have less anxiety about her needs being met. When I visit I notice the care given to her and that she is always calm and content. Today she looked great - her hair was beautifully combed and she was dressed well. It is hard to express how much this means to me. Thanks to all the carers there.
Thank you for your heartfelt review. Warm regards,
My nan was admitted to Hatfield Nursing Home under Palliative Care. From her arrival, the staff and management warmly welcomed her, making her...
I personally would like to thank the Home who didn't just help my nan remain comfortable in her last hours, but also helped us the family knowing she was looked after
Thank you for sharing your kind words. I am glad we could provide comfort and support to both your nan and your family during this time.
This care home is absolutely amazing, as soon as you step inside you are greeted by a friendly face, beautiful decorated, lovely calm surroundings, going onto the ward where my mother is being cared for as she comes to the end of her life, the staff are exceptional they go above and beyond, they...
All the staff are amazing
Thank you for taking the time to share such kind words. We're happy to care for your mother and to make her as comfortable as possible. Best regards,
Please contact us for latest vacancies.
We were so happy to welcome a familiar face back at Hatfield Nursing Home recently, as Graham returned to our home to do something very personal in memory of his...
A care home manager may be responsible for leading a home, but they are also very much part of the community within it. At Hatfield Nursing Home, that meant there...
Our wonderful residents at Hatfield Nursing Home enjoyed an afternoon in the garden on 4th July 2026, as our team made the most of the summer sunshine with a BBQ,...
There are no upcoming events for Hatfield Nursing Home.
There are no accreditations posted yet for Hatfield Nursing Home.
Nicol has been with Hatfield in a variety of roles, most notably as Deputy Manager for several years and the winner of the 2024 Compassion in Care...
Nicol has been with Hatfield in a variety of roles, most notably as Deputy Manager for several years and the winner of the 2024 Compassion in Care award at the Hertfordshire Care Association Awards. In 2025, Nicol stepped up to the position of Home Manager and continues to lead with compassion, putting our residents at the heart of everything she does.
The care home lists weekly fees per person of £1,650 for residential care (respite of £1,850), of £1,650 for residential dementia care (respite of £1,850), of £1,800 for nursing care (respite of £2,000) and of £1,800 for nursing dementia care (respite of £2,000). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 118 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service -what an Enhanced Service includes.