
I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.
The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.
In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.
Care Provided by Hatfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 118 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hatfield Nursing Home for full pricing details and T&Cs.
Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Nicol Tachie(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (118)
- Single Rooms with ensuite Wet Room (118)
Hatfield Nursing Home Reviews (116)
Hatfield Nursing Home has a Review Score of 9.9 (9.910) out of 10, based on 34 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 116 reviews.
My mum moved into Hatfield Nursing home in January. My mum was a little reluctant, however I have seen her confidence grow. She is at high risk of falls and is always worried about falling. The care she has received has been compassionate and her dignity has always been maintained. The team always keep me updated of any concerns. The manager is very welcoming and will always greet with a smile and make effort to ask how my visit went. Thank you to everyone for all they do for my mum. I now can go home and not worry as previously when she was at home.
Thank you for sharing such heartfelt feedback.
We know that moving into a care home can be a big adjustment, so it's wonderful to hear that your mum has grown in confidence since joining us. Knowing that you feel reassured by the compassionate care she receives by our team, and that her dignity...
My nan has had amazing care and has been there for the last 3 months the carers are all kind and that there always willing to support her. There has recently been amazing activity in the garden eg live music and events. If we as a family have any concerns we can go straight to the manager as she always has her door open. I would highly recommend this care home to anyone seeking for an open and caring environment for their loved ones
Thank you for sharing this. We're so pleased your nan has been well cared for over the past few months and that our team's kindness and support have made a difference. It's also great to hear you've been able to enjoy the garden activities and events together, especially as we head into the summer...
A special mention must go to the Home Manager, Nicol, who is simply fantastic. Any time we had a concern or a question, she addressed it immediately, which really helped put our minds at ease. We also felt incredibly supported by Andrea, who was brilliant at keeping us informed about every aspect of Nan's care. Her reassuring nature and dedication to treating Nan as an individual meant the world to us. It is a huge relief to find a home that supports the family just as much as the resident. Thank you again.
Thank you so much, Kirsty, for your kind and thoughtful words. It truly means a great deal to the whole team to know that your nan's care, and the support we've been able to offer your family, has helped bring you reassurance from day one.
We are very grateful for your personal comments and for...
The frontline care is equally wonderful. Andrea and Joy have been exceptional-they are so supportive and truly focus on Mum's individual needs. It is such a relief to know she is being looked after by people who genuinely care. Thank you to the whole team for supporting not just my mum, but our entire family.
Thank you so much for your incredibly kind words and for taking the time to share your experience. It truly means a great deal to us to know that your mum's care, and the support offered to your family, helped bring you some peace of mind during such a difficult time.
I'm personally very touched...
Loving, caring staff. Can't do enough for their residents. My relative has settled in well here and is well looked after. Lots of activities for the residents to get involved in, and they are always well fed. The manager always goes the extra mile
Thank you for sharing your feedback. We're delighted to hear that your relative has settled in well and is enjoying life with us. Our team works hard to provide loving, personalised care, plenty of activities, and delicious meals, so it's wonderful to know this has made a difference.
Best wishes,Nicol
Hatfield Nursing Home have gone above and beyond all they could possibly do.
My mother became a permanent resident 1st December 2025 & the care has been exceptional, that, I would say is an understatement - no words can describe how much they have done not only for my mum & her needs and care and quality of life, but also for my dad and us as a family who feel the guilt and the helplessness - they have reassured us daily with photos and constant activities for my mum & the stimulation she needs. Every resident is given individual 5 star plus care and it is catered for each individual AMAZING!!!!!
Hi Hazel,
Thank you so much for taking the time to share such heartfelt feedback. It truly means a great deal to all of us at Hatfield Nursing Home.
Supporting residents and their families during what can be a very new and emotional time is something we take incredibly seriously, so it's...
Mum has settled into the Hatfield Nursing Home well since moving there in the Autumn of 2025 and the management and care team are friendly, polite and professional.
The home could benefit from more care workers to enable more 121 attention, as the staff to resident ratio sometimes doesn't seem enough on the dementia floor, however, the overall experience is to a very high standard.
We sometimes feedback minor issues but the manager of the care home is excellent in reassuring us or addressing any questions or concerns we have.
As a family, we are very pleased with the home and the whole team who look after Mum and knowing she is safe and cared for is extremely important to us.
Thank you for taking the time to share your thoughtful feedback.
We're so pleased to hear that your mum has settled in well and that you've found our team friendly, professional and supportive. Knowing you feel reassured that she is safe and well cared for means a great deal to us.
We also...
Our family cannot praise Hatfield Nursing Home and Nicol highly enough for the incredible support they have given my mum since she moved in. She was recently taken into care due to dementia, and from the very first day the staff have shown genuine compassion, patience and understanding. They take the time to get to know her as a person, not just as a resident, and their kindness has brought real comfort to both her and us as a family. The home is always clean, calm and welcoming, and we feel reassured knowing she is safe, well looked after and treated with dignity. We are truly grateful for the outstanding care she receives every day.
Thank you for your wonderful review. Best wishes, Nicol
Activities are laid on & my father often enjoys these. Dad is also very happy with the food. The staff soon got to know his likes & dislikes so he always enjoys his meals.
The atmosphere is so very calm & everywhere is exceptionally clean - no nasty smells that are sometimes associated with care homes.
After being very anxious at having to take the step of moving our father into residential care, Hatfield Nursing Home has far exceeded any expectations we could have had. It has been a pleasure getting to know the staff & many of the other residents. Thank you all for providing such outstanding care.
Thank you for your lovely and thoughtful review. Warm regards, Nicol
I came to visit my dear friend. She was really happy. Her room was big and it had all her personal items in there. The staff were lovely and caring toward both my friend and me. I cannot thank them enough for taking care of her.
Thank you for sharing your experience of our home. Best wishes, Nicol
The manager at Hatfield was brilliant at expediting and organising the transfer and settling Mum in.
The manager and all the staff has shown nothing but kindness and consideration to mum during the 2 months she has been there. I have total peace of mind that she is happy and looked after.
Thank you so very much for taking the time to share your experience. Best wishes, Nicol
My treasured mother is very vulnerable and has high needs - with Hatfield Nursing Home I see that she is treated with kindness and respect - and there is much understanding and competence for her needs. It means I can feel confident about her care and have less anxiety about her needs being met. When I visit I notice the care given to her and that she is always calm and content. Today she looked great - her hair was beautifully combed and she was dressed well. It is hard to express how much this means to me. Thanks to all the carers there.
Thank you for your heartfelt review. Warm regards,
My nan was admitted to Hatfield Nursing Home under Palliative Care. From her arrival, the staff and management warmly welcomed her, making her feel at home; as a result, my usually stubborn nan settled in faster than we expected.
Nothing was too much to ask and came without hesitation. Sometimes when dealing with others, they would come after and she never had to wait long for help.
The place is very clean and always kept tidy. Staff there took time to ensure the place ran smoothly and with pride.
The home is very accommodating for the visitors too. During her last couple of days, bedding essentials were provided for my mother and sister to be with her by her side.
I personally would like to thank the Home who didn't just help my nan remain comfortable in her last hours, but also helped us the family knowing she was looked after
Thank you for sharing your kind words. I am glad we could provide comfort and support to both your nan and your family during this time.
All the staff are amazing
Thank you for taking the time to share such kind words. We're happy to care for your mother and to make her as comfortable as possible. Best regards,
The positives - A modern building. The bedrooms are bright, airy and spacious and have ensuites. Nice dining room and lounge which residents are rightly encouraged to use.
The vast majority of staff are caring, professional and patient.
The food is good and the place overall is very clean.
The negatives - A small minority of staff aren't as good as they could be, scrolling on their phones too much rather than attending to residents. On one occasion there was a heated argument between two staff members. I reported this but heard nothing back.
The management really doesn't like complaints or criticisms and at best a delay in investigating or nothing done at all.
My dad was in hospital for a week and a half. During that time, no call from the Nursing Home to me or my family asking how he was. My dad sadly died. I went into the home to tell staff. I was told "it's all for the best: which was upsetting.
I was a regular visitor, visiting twice a day
Hi and thank you for taking the time to write this review. Firstly, please accept my sincere condolences for the loss of your father. I do really appreciate your feedback, and I am sorry to hear some of these comments as they do not reflect the high standards we set for ourselves. Please accept...
My father was extremely well looked after during his time at Hatfield Nursing Home. As a family, we are forever grateful for the dedication of all who cared for Dad. Huge thanks from all of us to the manager and her team.
Thank you for taking the time to share! Best wishes,
Even on her last days family was looked after
Nothing was a problem
We even got breakfast
All the staff are so caring and easy to talk to
Been to a lot of care homes and this is up there with the best
Thank you for your kind words they mean the world to our team!
From the moment we first visited Hatfield nursing home , we knew it was the right place for our loved one. The warmth, compassion, and professionalism shown by the Manager and entire staff have consistently exceeded our expectations.
The caregivers go above and beyond, treating residents with dignity, patience, and genuine kindness. Whether it's assistance with daily tasks or simply offering a comforting word or smile, the staff are always attentive and respectful. It's clear they truly care about the people they look after.
The facilities are spotless, beautifully maintained, and thoughtfully designed to feel like home. There are cozy communal areas, safe outdoor spaces, and plenty of opportunities for residents to socialize and engage in activities suited to their interests and abilities. They care for our family also for our visit , my mum has Been to many differentHomes in the past and not been able to settle in any home until this one Safety is also a big priority to all
We're so glad to hear that your mum feels settled at Hatfield. Thank you for your kind words and I'll be sure to share them with the whole team. It really means a lot to us! Best wishes.
From the moment we first visited Hatfield Nursing Home,it very clear that this was more then just a care facility it is warm and welcoming,the staff are truly exceptional kind attentive and genuinely invested in the well being and happiness of every resident ,they all treated my mum and everyone else with respect and dignity and compassion,there patience and professionalism never went unnoticed,our family has had the full support from the manager and all the staff we have always been informed with every information needed.
The environment is beautifully maintained with cozy clean living spaces.
Knowing our loved ones are cared for and genuinely happy gives us peace of mind,we cannot thank the staff at Hatfield Nursing home enough with there dedication ,we would definitely without hesitation recommend.
With kind regards.
Thank you for your kind words and support! Regards,
My husband has settled in very well. The staff are very responsive and kind. I feel he is in a safe environment that is geared up for his needs.
Thank you for your kind words of our home and our team. Regards, Home Manager
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 17 Jul 2026
As a celebration to all of the fathers, grandfathers and fatherly figures, we decided to host a special Father’s Day garden party here at Hatfield Nursing Home, celebrating the wonderful...
- 13 Jul 2026
Our wonderful residents at Hatfield Nursing Home made the most of the warm weather by spending time outdoors in the home’s gardens and enjoyed the fresh air, sunshine and a...
- 18 Dec 2025
Our residents at Hatfield Nursing Home had a fantastic time celebrating Halloween this year. The home was filled with laughter, music, and plenty of festive fun. Staff embraced the spirit...
There are no upcoming events for Hatfield Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Hatfield Nursing Home.
Meet the Team (1)

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer, deputy manager and into my current role as Home Manager. I am responsible for ensuring the safety, care and comfort of our residents as well as supporting my staff.
My proudest moment to date is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.
Frequently Asked Questions about Hatfield Nursing Home
What types of Care is Hatfield Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hatfield Nursing Home have?
There are 118 Single Rooms.
What are the Facilities & Services at Hatfield Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hatfield Nursing Home to the centre of Hatfield?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service -more info.