Hatfield Nursing Home

Tamblin Way, Hatfield AL10 9EZ
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9.9 105 Reviews
  • Hatfield Nursing Home, Hatfield
Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.

The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.

In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 118 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Hatfield Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Alina Verescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (118)
  • Single Rooms with Ensuite Wet Room (118)

Hatfield Nursing Home Reviews (105)

9.9

Hatfield Nursing Home has a Review Score of 9.9 (9.851) out of 10, based on 31 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 105 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hatfield Nursing Home
  • 43
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Total of 105, showing 1-20
Review from James M (Grandson of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First, may I use this space to thank the Staff at Hatfield Nursing Home for allowing my Nan to depart from us in a safe, secure, clean and comfortable way.
My nan was admitted to Hatfield Nursing Home under Palliative Care. From her arrival, the staff and management warmly welcomed her, making her
feel at home; as a result, my usually stubborn nan settled in faster than we expected.
Nothing was too much to ask and came without hesitation. Sometimes when dealing with others, they would come after and she never had to wait long for help.
The place is very clean and always kept tidy. Staff there took time to ensure the place ran smoothly and with pride.
The home is very accommodating for the visitors too. During her last couple of days, bedding essentials were provided for my mother and sister to be with her by her side.
I personally would like to thank the Home who didn't just help my nan remain comfortable in her last hours, but also helped us the family knowing she was looked after
Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for sharing your kind words. I am glad we could provide comfort and support to both your nan and your family during this time.

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Review from J D (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is absolutely amazing, as soon as you step inside you are greeted by a friendly face, beautiful decorated, lovely calm surroundings, going onto the ward where my mother is being cared for as she comes to the end of her life, the staff are exceptional they go above and beyond, they can't
do enough for us, they keep us updated on everything that they are doing for her to make her as comfortable as they can
All the staff are amazing
Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for taking the time to share such kind words. We're happy to care for your mother and to make her as comfortable as possible. Best regards,

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Review from J B (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mixed Reaction to this place....
The positives - A modern building. The bedrooms are bright, airy and spacious and have ensuites. Nice dining room and lounge which residents are rightly encouraged to use.
The vast majority of staff are caring, professional and patient.
The food is good and the place
overall is very clean.
The negatives - A small minority of staff aren't as good as they could be, scrolling on their phones too much rather than attending to residents. On one occasion there was a heated argument between two staff members. I reported this but heard nothing back.
The management really doesn't like complaints or criticisms and at best a delay in investigating or nothing done at all.
My dad was in hospital for a week and a half. During that time, no call from the Nursing Home to me or my family asking how he was. My dad sadly died. I went into the home to tell staff. I was told "it's all for the best: which was upsetting.
I was a regular visitor, visiting twice a day
Reply from Nicol, Home Manager at Hatfield Nursing Home

Hi and thank you for taking the time to write this review. Firstly, please accept my sincere condolences for the loss of your father. I do really appreciate your feedback, and I am sorry to hear some of these comments as they do not reflect the high standards we set for ourselves. Please accept my assurances that feedback of any kind is appreciated, and where we have fallen short, acted upon. Your comments are learnings for us, and as Home Manager I will ensure that these learnings are shared with the team. Warmest regards, Nicol

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Review from James B (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was extremely well looked after during his time at Hatfield Nursing Home. As a family, we are forever grateful for the dedication of all who cared for Dad. Huge thanks from all of us to the manager and her team.
Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for taking the time to share! Best wishes,

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Review from L S (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care my mother got here was incredible
Even on her last days family was looked after
Nothing was a problem
We even got breakfast
All the staff are so caring and easy to talk to
Been to a lot of care homes and this is up there with the best
Reply from Nicol Tachie, Care Home Manager at Hatfield Nursing Home

Thank you for your kind words they mean the world to our team!

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Review from Mark S (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we first visited Hatfield nursing home , we knew it was the right place for our loved one. The warmth, compassion, and professionalism shown by the Manager and entire staff have consistently exceeded our expectations.


The caregivers go above and beyond, treating residents with dignity,

patience, and genuine kindness. Whether it's assistance with daily tasks or simply offering a comforting word or smile, the staff are always attentive and respectful. It's clear they truly care about the people they look after.


The facilities are spotless, beautifully maintained, and thoughtfully designed to feel like home. There are cozy communal areas, safe outdoor spaces, and plenty of opportunities for residents to socialize and engage in activities suited to their interests and abilities. They care for our family also for our visit , my mum has Been to many different
Homes in the past and not been able to settle in any home until this one Safety is also a big priority to all

Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

We're so glad to hear that your mum feels settled at Hatfield. Thank you for your kind words and I'll be sure to share them with the whole team. It really means a lot to us! Best wishes.

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Review from K S (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 star review for Hatfield Nursing home, Gardenia ground floor
From the moment we first visited Hatfield Nursing Home,it very clear that this was more then just a care facility it is warm and welcoming,the staff are truly exceptional kind attentive and genuinely invested in the well being and happiness
of every resident ,they all treated my mum and everyone else with respect and dignity and compassion,there patience and professionalism never went unnoticed,our family has had the full support from the manager and all the staff we have always been informed with every information needed.
The environment is beautifully maintained with cozy clean living spaces.
Knowing our loved ones are cared for and genuinely happy gives us peace of mind,we cannot thank the staff at Hatfield Nursing home enough with there dedication ,we would definitely without hesitation recommend.


With kind regards.

Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for your kind words and support! Regards,

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Review from Ann C (Wife of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled in very well. The staff are very responsive and kind. I feel he is in a safe environment that is geared up for his needs.
Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for your kind words of our home and our team. Regards, Home Manager

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Review from S C (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, a dementia patient was a resident of this wonderful care home . She passed away last month. Throughout her stay she's received
exceptional, outstanding care and support on all levels. The staff are excellent, hard-working, kind, compassionate, professional, attention to detail and personable.
Nothing is too much for the staff, they go above and beyond expectations. The Home manager, and Deputy Manager and their team are wonderful. They are superstars in every way. Thank you very much for all you have done for my Mum with much appreciation and very best wishes always.
Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for your kind words. We hold you and your family in our thoughts, with very best wishes from all of us. Nicol

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Review from V M (Son of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided to my Mum during her stay as a resident of the Hatfield Nursing Home. More specifically during the period of end of life - All carers looking after my Mum were very close to her and provided exceptional high standard level of professional Care. The management was excellent in
providing the required support. This is an excellent example of level of dementia care should be .
Reply from Nicol, Home Manager at Hatfield Nursing Home

Thank you for speaking so highly of the care and support we provide. Best wishes to you and your family

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Review from K T (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Hatfield nursing home after being diagnosed with PSP a very rare disorder which has no cure we had viewed a few care homes but Hatfield Nursing home was the one chosen we have found the home to have lovely staff and mum is being looked after very well the manager is lovely nothing is
to much trouble she showed us around and asked lots of question of what mums needs and sorted it so that mum gets the best care and is happy i would recommend this care homes to anyone thinking about it
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Review from Arina C (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum always looks well taken care of. Always looking smart, she visits the hair dressers every week, which is what she loves as it is all on site. The care staff are always friendly and nothing it too much. The management team are always around, and when they see us they are so welcoming and always
offer to help my mum when they are on the unit.
Reply from Nicol Tachie, Home Manager at Hatfield Nursing Home

Thank you for your kind words! I am happy to hear your mum enjoys her time with us! Warm regards

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Review from Tracy R (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find staff very kind and helpful, nothing is too much trouble. I believe they care not only for residents but for families and take our worries and any concerns on board and offer help and reassurance. I asked if my mums room could be rearranged and some shelving and picture hooks put up and
it was done straight away.
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for taking the time to leave such a lovely review of our home. It is our pleasure to care for your mum and all our residents! Warm regards.

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Review from J S (Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is really lovely. They always make me happy and laugh. The carers are kind and always help me when I need to do something. I don't like to come from my room because it's lovely and I can watch what I like. All staff come in to speak with me several times a day.
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

We're so glad you're happy and feel well cared for!

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Review from L M (Daughter of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family could not have asked for a better care home for our elderly mother. In the 6 months she was there the carers, nurses and management team were outstanding! The care, the love and kindness each resident is shown is amazing and genuine! I've cannot recommend enough!
Thank you all the team
at Hatfield Nursing Home!
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for your lovely words about Hatfield Nursing Home. The team and I are grateful for your support and positive comments. Best Wishes.

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Review from G S (Husband of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everything about Hatfield Nursing Home extremely kind, considerate and helpful. Management, carers and staff are excellent. My wish is only that I could get her nearer to me, so that I could see her more often. I find it difficult now doing the journey.
To see her more often, I feel it
is very important to her. I know it would be difficult to find better accommodation. Fingers crossed.
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your experience of our home. I'm so happy to hear such positive comments about our wonderful team. We would be very sad to see your wife leave us, but completely understand how important it is for you to spend more time together. Warmest wishes.

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Review from L M (Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to see my friend who I have not seen for a while. He looked really happy and content. I could see the home has had some renovations, which was lovely to see. The staff were engaging really well with my friend and they were bringing out his smile. When I came in he was engaging in activities and
there was a lot of laughter throughout my visit. I spoke with the management team who also were walking around the unit and they engaged with every resident on their way. I love to see everyone involved. If I am ever to go into a care home it definitely would be this one. Thanks for all you do.
Reply from Alina, Home Manager at Hatfield Nursing Home

Thank you for such a lovely review. We really appreciate you taking the time to share your experience. Warm regards.

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Review from Sharon H (Friend of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my friend first came to you it was a huge wrench for him, he didn't really understand what was happening, all he could understand was that he had lost something important but didn't know what it was. He was angry, aggressive and broken. The first few times we visited him he was angry, dishevelled,
unshaven and did not seem to be thriving. But now he has settled in and accepted his new home, on our last visit he recognised us, he was happy and chatty, not one swear word and we had a lovely time with him. The staff we have met have all been lovely and extremely helpful.
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your personal experience. It can be a little unsettling at first, for both our residents and their respective family and friends, but like any big change, there is an adjustment period. Most people, like your friend, settle very quickly and soon accept that they are with us so that we can improve their quality of life. Your kind words are much appreciated, thank you.

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Review from T R (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father arrived at the care home he was shown nothing but empathy and care all carried out with the utmost dignity. The staff are all so lovely and make a real effort to interact with the residents and their relatives. Unfortunately, we recently lost my dad but he was made as comfortable as
he could be in his last few weeks and that has given us some comfort as a family.
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your heartfelt review. We are deeply sorry for your loss and we're grateful that you found comfort in the care your father received during his time at Hatfield Nursing Home.

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Review from N S (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent so caring, nothing is too much trouble. Our mum is taken very great care of, they have great facilities. Everyone is so friendly.
Our mum says that the food is excellent.
We are always made very welcome, every time we come to visit our mum. Management are also lovely.
Reply from Alina Verescu, Home Manager at Hatfield Nursing Home

Thank you for sharing your experience of our home. It is our pleasure to care for your mum and I will share your feedback with the team so they know how much they are appreciated. Alina

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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Hatfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.851 for Hatfield Nursing Home is calculated as follows: ( (317 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 362 Ratings = 4.851
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hatfield Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 registered maximum number of service users is 23.6, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Nicol

Nicol Tachie

Job Title: Care Home Manager Joined: 2015

I have worked at Hatfield for over 9 years, progressing from a carer, to senior carer, deputy manager and into my current role as Home Manager. I am responsible for ensuring the safety, care and comfort of our residents as well as supporting my staff.


My proudest moment to date is winning the Compassion Award for Residential Care at the 2024 Hertfordshire Care Awards.

Frequently Asked Questions about Hatfield Nursing Home

What types of Care is Hatfield Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hatfield Nursing Home have?

There are 118 Single Rooms.

What are the Facilities & Services at Hatfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hatfield Nursing Home to the centre of Hatfield?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hatfield Nursing Home to verify any information. View our terms and conditions. Hatfield Nursing Home has an Enhanced Service - more info.