
I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

I would thoroughly recommend this care home to anyone thinking of moving a loved one into care.K P(Son of Resident/Service User)

The management staff have been exceptionally caring and supportiveAvis C(Sister of Resident/Service User)

The food is excellent, his room is very nice and a good sizeS M(Stepdaughter of Resident/Service User)

Hatfield Residential and Nursing Home provides award-winning compassionate care for residential, dementia and nursing needs.
The purpose-built modern interior offers residents spacious, private bedrooms with ensuite facilities, as well as plenty of communal spaces to enjoy, including a pub, a movie room, a retro sweet shop, a cafe area, a hairdressing salon and a large enclosed wheelchair-friendly garden.
In November 2024, the homes' deputy manager was awarded the Compassion Award for Residential Care at the Hertfordshire Care Awards.
Care Provided by Hatfield Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 118 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hatfield Nursing Home for full pricing details and T&Cs.
Contact Hatfield Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Nicol Tachie (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (118)
- Single Rooms with ensuite Wet Room (118)
Hatfield Nursing Home Reviews (121)
Hatfield Nursing Home has a Review Score of 9.9 (9.898) out of 10, based on 35 reviews in the last 2 years.
Over all time Hatfield Nursing Home has 121 reviews.
I find the reception team (especially one staff member) to be very friendly and very good at her job. I find the manager always very friendly and always working hard. I find the staff diligent in their work.
For the past few months, it is obvious that the work of staff at a care home has been more difficult. I can honestly say the management and staff there have risen to the occasion wonderfully. All safety rules, lockdown, spacing contact with the outside world have been carefully obeyed with compassion and wisdom. We are all free of Coronavirus. Since I moved here two years ago, I have been impressed by the care taken to preserve the resident's dignity and wellbeing. Long may this continue.
Thank you for such kind words about our home and team - it is so appreciated.
The care throughout covid has been amazing. My Dad was nursed through having the virus, all the restrictions were put in place sensitively, communication with family members has been great. My Dad remains happy there. The manager seems very caring, staff in my Dad's area are great. What a blessing he ended up there to go through this difficult year. My NHS job involves visiting care homes, so I've seen a lot to compare against.
Thank you for taking the time to review our home and for your wonderful feedback. It is much appreciated. Best wishes, Fae
We have found Mum's care home to be really good, even in these challenging times. We have had face time calls with her that the staff helped with. We cannot thank the staff enough for all their hard work and making sure that our mum is taken care of. We will always recommend Hatfield Care Home.
She has moved rooms three times since she moved in for various legitimate reasons so I cannot visualise her in her surroundings at the moment and look forward to the time when we will once again be allowed to visit our family members in the home.
I get phone calls from the staff on her floor updating me for example if she has had a fall, seen a doctor or been tested for COVID (routine).
I have had very little contact from management so I feel that could be better. For example, I was not informed when it was possible to make an appointment to visit my mother, I only found that out when I rang and asked when this could happen.
Thank you for taking the time to review our home and for your kind words about our team and the care your mother receives. Your feedback is truly invaluable to us, so I will be sure to pass this on. Best wishes, Fae.
The care my mum is getting is of a very high level. Not only is this administered to her now very high needs in a way that us technically excellent but all is done with a very warm and human touch. The carers and all who work at Hatfield Residential and Nursing Home are lovely people. I sleep better at night knowing that Mum is in these lovely people's care.
A weak area is the laundry, but I understand the difficulties, and they are doing a difficult job.
Thank you for your kind words about our home. The manager and the team will be grateful for your feedback. Best wishes, Fae.
This home is excellent in every way. My mother's husband is at the home, she visits him once a week and has lunch with him, in the dining room. The food is excellent, his room is very nice and a good size. He is well looked after and stimulated by the staff. Even a nice place to visit, happy and relaxed place to be. Love the Christmas atmosphere when I visited today.
Thank you for such wonderful feedback about both our team and home, I will be sure to pass your kind words onto the manager and the team. Best wishes.
I've been involved with four other care homes, who do not care. This is the only one that cares for their residents. The staff are very helpful. If there are any problems, they are sorted straight away. Dad seems very happy here, which is so good.
Many thanks for your wonderful review, I will be sure to pass this onto the manager and the team. Best wishes, Fae
I have been in different hospitals and wards and when I arrived, I had an incredible experience. I could have never imagined the quality of my experience. My room is good, and so is all my care. I am helped when I need it and encouraged to do things for myself, to get stronger. The staff are so good at their work, and they are real people, like friends. The other resident are also delightful. The whole atmosphere is incredibly good. Food good - variety and choice and individual needs and likes are met.
Thank you for such a lovely review - it is wonderful to hear how pleased you are with our home and the care you have received. I will be sure to pass this onto the manager and the team. Best wishes, Fae
My mother stayed to last 5 months of her life at The Hatfield Residential Home and I have nothing but praise for the care, compassion and support she received from all member so staff. I would have no hesitation whatsoever in recommending this home to others. In addition, staff were wonderful to my father and myself. Nothing was ever too much trouble.
Can give no higher praise than to say "Mum wanted to die at home. When her time came, she was insistent that she was going nowhere as she was at home".
Mum passed away at peace and happy. Testimony to the staff.
Thank you for such a lovely review - it is wonderful to hear that your mother thought of Hatfield as her home.
I will be sure to pass this onto the team - they will be ever so grateful.
Best wishes Fae
I would just like to say how much I appreciate the care given to my father. The staff are friendly, caring and approachable after difficult circumstances. Thank you.
Mum was accepted in May this year, unsure of everything. I can only say from day 1, the kindness, warmth and caring staff have made our transition easy. From manager all across the staff, they are so friendly, helpful. My aunt has been down, we were all a bit worried about her reaction. She said she would book herself in, they are all so lovely. Thank you everyone.
Dear Valrie, thank you so much for your kind words. It is wonderful to hear how well your mum is settling in with us, and that family approve! Best wishes, Fae.
It's a lovely place. You can sense the love and happiness within. They are also very happy.
Thank you for your kind words about our home. Best wishes, Fae
Wonderful, caring ladies and gents who look after my father so well. Always cheerful and friendly. My dad is certainly in the best care home. He is happy and so well looked after.
Dear Anne, thank you so much for your kind words about Hatfield. Your feedback is truly invaluable to us so I will be sure to pass this onto the team. Best wishes, Fae
They were the most caring team, I could have wished for. Nothing was too much trouble for them. They kept me informed in regards to her health, called doctors when needed for the four months she was with them. They all loved her and gave the best care possible. Thank you.
Thank you so much for your kind words - your feedback is invaluable to our team. I will pass this on for you. Best wishes, Fae
First time experience of care homes. Respite care for wife/carer. Warm, friendly greeting in reception. Coffee/biscuits immediately. Clean, attractive bedroom, clean and functional. Staff exceptional, caring, attentive, a great send off with genuine hugs and cuddles. Husband looked well, clean, cared for. He was very happy and contented.
'The sanctuary' is the home where my father went after a fall. He was bed bound and unavailable to do anything for himself. The staff were so kind to him. They were patient, considerate and respectful. They allowed him to hold onto as much dignity as possible. When the time came to inform us he was close to dying, they were so compassionate to us and made a harrowing experience more manageable. I would recommend this home wholeheartedly to anyone considering it.
Unfortunately, the last few weeks have been horrid for her and she passed away on 14th July.
The staff, without exception, were wonderful and treated mother with care, compassion and dignity.
They were also very helpful in the aftermath of her death, for which we thank them.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We have a number of bed space vacancies available. Enquire today to find out more!
News (20) & Events (1)
- 20 Aug 2026
A care home manager may be responsible for leading a home, but they are also very much part of the community within it. At Hatfield Nursing Home, that meant there...
- 13 Aug 2026
Our wonderful residents at Hatfield Nursing Home enjoyed an afternoon in the garden on 4th July 2026, as our team made the most of the summer sunshine with a BBQ,...
- 17 Jul 2026
As a celebration to all of the fathers, grandfathers and fatherly figures, we decided to host a special Father’s Day garden party here at Hatfield Nursing Home, celebrating the wonderful...
- 25 Sep 2026Organiser: Hatfield Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Hatfield Nursing Home.
Meet the Team (1)

Nicol has been with Hatfield in a variety of roles, most notably as Deputy Manager for several years and the winner of the 2024 Compassion in Care award at the Hertfordshire Care Association Awards. In 2025, Nicol stepped up to the position of Home Manager and continues to lead with compassion, putting our residents at the heart of everything she does.
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